La Quinta by Wyndham Detroit Utica is recognized for its prime location, offering convenient and accessible accommodations in a safe and quiet area surrounded by a variety of restaurants and stores. Guests appreciate its close proximity to numerous attractions and essential amenities, positioning it as an excellent choice for both short visits and extended stays. Despite some initial difficulties finding the hotel due to highway interchanges, its central location and accessibility more than make up for it.
The breakfast offerings at the hotel yield mixed reviews; however, guests highlight the availability of hot breakfast items such as eggs, bacon and waffles. The breakfast area is often described as well-stocked and maintained by friendly staff, contributing to an enjoyable experience for many.
Rooms at the hotel are largely praised for their cleanliness, spaciousness and modern aesthetics. Comfortable mattresses and pillows ensure a restful stay for most visitors, complemented by a quiet environment. Despite these strengths, some guests experienced issues with consistent cleanliness, including dust, cobwebs and occasional musty odors, pointing to areas where improvements could be made.
Cleanliness throughout the hotel presents a mixed picture. Many guests find the property overall clean with attentive and friendly staff enhancing the experience. However, inconsistencies in housekeeping and reports of specific cleanliness issues, such as crumbs, pet hair and unpleasant odors, indicate that there are areas needing more attention.
The hotel's staff receives frequent praise for their professionalism, friendliness and attentiveness. Check-in and check-out processes are often highlighted positively with specific staff members like George noted for their excellent service. The prompt and efficient handling of guest issues further underscores the high regard for the staff.
Pool facilities at the hotel have mixed reviews. When operational, the pool is appreciated for its cleanliness and warmth. However, frequent closures for renovations and servicing disappoint many guests, impacting their overall experience.
The bed quality is also mixed, though many guests report having a comfortable night's sleep on beds they describe as soft and inviting. However, there are occasional issues with bedding quality, such as torn or stained items and some guests find the beds lumpy or too small.
In summary, La Quinta by Wyndham Detroit Utica offers a generally positive stay highlighted by its convenient location, comfortable rooms and excellent staff. With some improvements in breakfast variety, room cleanliness and pool availability, the hotel could further enhance its guest experience.
Staybridge Suites Sterling Heights - Detroit Area by IHG, has received mostly positive reviews regarding its staff. Guests have described them as very nice, friendly, accommodating and wonderful. The front desk staff has been praised for their helpfulness with one guest being allowed to check out and go to the holiday inn. Although there was one negative review regarding a check-in mishap that caused an inconvenience for a guest traveling for a family funeral, guests appreciated the hotel's pet-friendly policy with one guest bringing their service dog and choosing this hotel for its convenience. The breakfast was also highly praised by several guests. Overall, the staff of Staybridge Suites - Sterling Heights -Detroit Area received high marks from satisfied guests.
'Hotel Auburn Hills' is widely recognized for its excellent location, offering easy access to Great Lakes Crossing, highways and various attractions, making it an ideal choice for both shopping enthusiasts and business travelers. The surrounding area is peaceful with opportunities for outdoor activities like walking trails and nearby soccer fields. Complimentary amenities such as free parking and breakfast further enhance its appeal and the spacious, well-maintained grounds contribute to a pleasant overall ambiance.
The complimentary breakfast at the hotel is frequently lauded by guests for its variety and quality with the made-to-order omelette station standing out as a particularly favored feature. Despite some intermittent issues with replenishing items like juice, the breakfast experience is generally considered a major highlight of staying at this hotel.
Guests appreciate the spacious, clean and comfortable rooms, often highlighted for their suitability for families due to their ample space and the convenience of separate living areas. The well-furnished rooms with multiple amenities, including TVs, microwaves and fridges, provide a comfortable stay. Nevertheless, some rooms are noted to be somewhat dated and could benefit from modernization. However, the overall positive experience regarding room comfort and cleanliness predominates.
The staff at Hotel Auburn Hills consistently receives high marks for their friendliness, helpfulness and attentiveness. Reception and housekeeping staff, in particular, are frequently praised for their efforts to create a welcoming and positive atmosphere. Special mentions of exemplary staff members, such as Nik, reflect the high standard of service that guests often experience.
While the pool area is generally enjoyed by families and children, there are common reports of cleanliness issues, such as cloudy water and occasional overcrowding. Maintenance and upkeep of the pool seem to be areas requiring attention to meet guests' expectations fully.
Beds at the hotel are typically commended for their comfort and the quality of bedding, which contribute to a restful night’s sleep. Some guests have experienced issues with mattress conditions, but these instances appear relatively rare.
Overall, 'Hotel Auburn Hills' offers a largely positive experience characterized by an excellent location, well-reviewed breakfast, spacious and comfortable rooms and commendable staff service. While there are areas for improvement, particularly in cleanliness and pool maintenance, the hotel successfully creates a pleasant and accommodating environment for its guests.
The Hilton Garden Inn Detroit Troy is a comfortable and secure hotel located in a great spot. While some reviews mentioned dated rooms and carpet stains, most guests praised the overall cleanliness and modernity of the rooms. The beds were mostly comfortable and guests appreciated the desk for working and phones for communication. The hotel was described as clean, bright and modern by most guests, although a few mentioned that the cleaning could have been better. The staff received mixed feedback with some guests praising them for being amazing, kind and helpful, while others encountered unfriendly and rude front desk staff. The pool received mixed reviews with some guests enjoying it and others having issues with the timings. Overall, the Hilton Garden Inn Detroit Troy is a mostly clean and comfortable place to stay with a highlight being the pool area for many guests.
Home2 Suites by Hilton Troy consistently garners positive feedback for its location, facilities, and services, establishing itself as a preferred choice for travelers seeking convenience and comfort. Situated in a welcoming neighborhood, the hotel provides easy access to shopping and dining venues, enhancing its appeal for guests who enjoy exploring on foot. The peaceful atmosphere allows for a relaxing experience, complemented by spacious and comfortable rooms that uphold high standards of cleanliness.
The breakfast offerings are well-received, with guests appreciating the variety and quality available. Morning meals come with convenient options even on holidays, though a few suggest a desire for more diverse selections. Complimenting this, the rooms are noted for their spaciousness and thoughtful design, offering well-equipped kitchen areas and relaxing sitting spaces that make socializing enjoyable without leaving the room.
Cleanliness remains a standout feature, with guests consistently impressed by the immaculate presentation of the hotel. The attentive housekeeping staff ensures cleanliness is maintained at high standards, creating a welcoming haven for tired travelers. Although minor cleanliness issues are occasionally mentioned, the overall atmosphere remains pleasant and inviting.
The staff further enriches the experience with their friendly and helpful attitudes, contributing to the warmth and supportiveness felt by visitors. Despite isolated mentions of rudeness, the majority of interactions are positive, enhancing the hotel’s inviting aura. Overall, Home2 Suites by Hilton Troy excels in delivering a delightful stay, marked by comfort, convenience, and exemplary service.
The Kingsley Bloomfield Hills - a DoubleTree by Hilton is a great choice for those looking for a hotel with a convenient location, exceptional staff and comfortable beds. The hotel offers a fantastic breakfast experience at the on-site Zalmans restaurant and guests appreciate the cleanliness and modern decor of the hotel. The salt water pool and hot tub are also great facilities, although some guests experienced issues with them. While some reviewers noted that the hotel could use some updates, overall, The Kingsley Bloomfield Hills is a very good option for a stay in the area with only a few minor disappointments.
Comfort Inn & Suites is celebrated for its prime location, offering guests easy access to both family attractions and music venues, thereby perfectly accommodating both leisure travelers and concert-goers. Its proximity to Pine Knob Music Venue and major attractions like Legoland and the Sea Life Aquarium makes it an ideal choice for families and those seeking entertainment. The hotel's location near the freeway and various dining options further enhances its appeal for visitors seeking convenience and accessibility.
The hotel provides a breakfast experience that generally satisfies guests, with a variety of options including proteins for a balanced start to the day. Although occasionally facing challenges with service, positive efforts from the staff in maintaining and replenishing breakfast items are appreciated. Guests find the breakfast adequate, with the free offering being a notable advantage.
Guest accommodations are highly regarded for their cleanliness, comfort, and spaciousness. Clean, bright rooms paired with comfortable beds ensure a restful stay. The friendliness and helpfulness of the staff add to the enjoyable experience, accommodating early arrivals and making guests feel welcome. The hotel's commitment to high standards in both cleanliness and service plays a significant role in guest satisfaction.
Frequent praise for the staff highlights their role in fostering a welcoming environment. Guests appreciate the personal and attentive demeanor of the team, especially the receptionists, who enhance the check-in experience with helpful and personable interactions. While isolated negative experiences are noted, the general consensus points to a dedicated and amiable staff.
Comfort Inn & Suites stands out for the comfort of its beds, consistently praised by guests. The quality of towels and the quiet environment of the rooms contribute to a relaxing and restful visit. Spacious accommodations with extra seating provide convenience and comfort, rounding out a positive overall experience for travelers.
Overall, Comfort Inn & Suites offers a comfortable and accessible stay, backed by an attentive staff and a desirable location, making it a practical and popular choice for various types of travelers.
American Inn & Suites, situated in a prime location near Pontiac, MI airport, impresses guests with its accessibility to local attractions, shopping, dining, and essential services. Despite its strategic position on a major street, the hotel maintains a tranquil atmosphere, ideal for relaxation. Visitors attending events or exploring Detroit find its affordability and convenience appealing. The friendly staff and tidy accommodations further contribute to a positive stay.
The breakfast offerings evoke mixed responses, with many praising the variety and quality of freshly made options, including waffles, along with the attentive service. However, inconsistencies in availability and selection at times affect overall impressions. Regardless, when available, the breakfast is regarded as a strong start to the day.
Rooms at American Inn & Suites are lauded for being spacious and comfortable, boasting amenities like microwaves, refrigerators, and jacuzzi tubs, adding a touch of luxury. While most guests appreciate the cleanliness and condition of the rooms, some note dated decor and occasional maintenance issues. The accommodating ambiance, complemented by hospitable staff, enhances the stay, with whirlpool tubs offering relaxation.
Cleanliness across the hotel varies, with numerous reviews commending the clean environment and efficient housekeeping. Families with pets particularly appreciate the tidiness. However, some guests report cleanliness issues, such as mold, smoke or unpleasant odors, and maintenance challenges in common areas, which detract from the experience.
The hotel staff consistently earn praise for their friendly, helpful, and professional conduct, creating a welcoming atmosphere. Exceptional service is frequently highlighted, with staff members often exceeding expectations to ensure a comfortable stay. Though occasional less satisfactory interactions occur, the overall appreciation for staff dedication prevails.
Guests appreciate the large pool and its complementary sauna, providing an enjoyable retreat, particularly for families. Despite its size and appeal, some face accessibility challenges due to closures, yet the pool, when available, contributes positively to the experience.
The beds generally offer comfortable sleep, with numerous guests commending their coziness. However, inconsistencies in bed quality, including issues with pillows and blankets, occasionally affect guest satisfaction.
Overall, American Inn & Suites delivers a budget-friendly option for travelers, offering comfort and essential amenities at a competitive price. It stands out as a cost-effective choice that surpasses expectations for its rating, catering well to budget-conscious visitors seeking value.