Hampton By Hilton Dortmund Phoenix See
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Summary of reviewsThe Hampton By Hilton Dortmund Phoenix See enjoys a prime spot in Dortmund’s Hörde district, noted for its stunning location by Phoenix Lake. The serene surroundings and proximity to various dining options and recreational activities make it ideal for both leisure and business travelers. The excellent connectivity through nearby train and metro stations enables easy exploration of the city center and access to key landmarks. Despite its central position, guests find the rooms remarkably quiet, enhancing their overall experience.
Guests praise the breakfast for its quality, variety and inclusivity with options for different dietary needs. The buffet is constantly replenished and maintained clean with highlights like fresh waffles and a balance of hot and cold items. Despite minor calls for more variety, the breakfast is generally seen as a positive aspect of the stay.
The bar offers a comfortable and engaging atmosphere with various drink options, even though dinner service is not directly available at the hotel. Nearby restaurants provide additional dining options and the bar’s late hours add convenience.
Rooms are highly acclaimed for their cleanliness, spaciousness and modern amenities, contributing to a restful and comfortable stay. The decor and furnishings add to the cozy atmosphere and sound insulation ensures a peaceful sleep.
Cleanliness throughout the hotel, including common areas, is consistently praised. Guests appreciate the diligent maintenance and spotless environment, which is paired with friendly and attentive staff. The staff’s exceptional service and welcoming demeanor leave a lasting impression and enhance the overall guest experience.
The Wi-Fi service receives mixed feedback. While many enjoy a stable connection, others face issues with speed and reliability. Accessibility improvements could enhance consistency in service quality.
The gym is positively reviewed for its well-maintained equipment and 24/7 availability, catering well to guests' fitness needs despite its small size.
Parking presents some challenges with inconsistent availability, especially during busy periods. However, various parking options, including a nearby garage and street parking, provide functional solutions, albeit requiring better signage and convenience.
Families will find the hotel welcoming with family rooms and a host of amenities catering to their needs. The staff’s courteous assistance and the inclusive atmosphere contribute to a pleasant family experience.
Beds receive high marks for comfort with many guests noting the supportive and cozy sleeping arrangements. However, some find the beds a bit firm or small for two adults.
Overall, the Hampton By Hilton Dortmund Phoenix See delivers a comfortable stay that aligns well with its three-star rating with some guests feeling it exceeds this standard. It provides a solid value with quality amenities, making it a commendable choice for both leisure and business guests looking for a restful stay in a scenic and convenient location.
Categories
Guests praise the breakfast for its quality, variety and inclusivity with options for different dietary needs. The buffet is constantly replenished and maintained clean with highlights like fresh waffles and a balance of hot and cold items. Despite minor calls for more variety, the breakfast is generally seen as a positive aspect of the stay.
The bar offers a comfortable and engaging atmosphere with various drink options, even though dinner service is not directly available at the hotel. Nearby restaurants provide additional dining options and the bar’s late hours add convenience.
Rooms are highly acclaimed for their cleanliness, spaciousness and modern amenities, contributing to a restful and comfortable stay. The decor and furnishings add to the cozy atmosphere and sound insulation ensures a peaceful sleep.
Cleanliness throughout the hotel, including common areas, is consistently praised. Guests appreciate the diligent maintenance and spotless environment, which is paired with friendly and attentive staff. The staff’s exceptional service and welcoming demeanor leave a lasting impression and enhance the overall guest experience.
The Wi-Fi service receives mixed feedback. While many enjoy a stable connection, others face issues with speed and reliability. Accessibility improvements could enhance consistency in service quality.
The gym is positively reviewed for its well-maintained equipment and 24/7 availability, catering well to guests' fitness needs despite its small size.
Parking presents some challenges with inconsistent availability, especially during busy periods. However, various parking options, including a nearby garage and street parking, provide functional solutions, albeit requiring better signage and convenience.
Families will find the hotel welcoming with family rooms and a host of amenities catering to their needs. The staff’s courteous assistance and the inclusive atmosphere contribute to a pleasant family experience.
Beds receive high marks for comfort with many guests noting the supportive and cozy sleeping arrangements. However, some find the beds a bit firm or small for two adults.
Overall, the Hampton By Hilton Dortmund Phoenix See delivers a comfortable stay that aligns well with its three-star rating with some guests feeling it exceeds this standard. It provides a solid value with quality amenities, making it a commendable choice for both leisure and business guests looking for a restful stay in a scenic and convenient location.
Hotel Taking Steps Towards Sustainability
Included in a collection of hotels tagged for their commitment to eco-friendly and green practices.
Dog Friendly Hotel
This hotel is pet-friendly.
Hotel with Parking
This hotel offers paid self-parking for €12.50 per day. Parking is available in a public parking garage located directly opposite the hotel, and accessible parking is provided.
Accessible Hotel
The hotel lists a specific accessible room type available: 'Family Room, 1 Queen Bed, Accessible (Connecting Rooms)'.
3-Star Hotel
This hotel offers modern accommodations with a fitness center, a shared lounge, a terrace, and a bar. It provides free WiFi and a business center, making it suitable for both leisure and business travelers. The hotel is located near the beautiful lake.
Family Friendly Hotel
Business Hotel
Hotel with Gym
Guest Reviews
Located in the Hörde district of Dortmund, the Hampton by Hilton Dortmund Phoenix See hotel boasts a phenomenal position that has left guests highly impressed. Nestled right by the picturesque Phoenix Lake, this modern and clean hotel offers a serene environment with easy access to numerous dining and recreational options. The proximity to the lake provides guests with a fantastic location for leisurely walks, a variety of gastronomic experiences and a breath of fresh air close to nature.
The hotel's central position ensures excellent connectivity to the rest of the city with the Dortmund Hörde train station and metro stations just a short walk away. This makes it convenient for guests to explore the city center, reach nearby entertainment areas and access major landmarks like the Signal Iduna Park and Westfalenhalle.
Guests have frequently praised the quietness of the rooms despite the hotel's central location, noting that the ambiance remains peaceful even with the hustle and bustle of the surrounding area. Additionally, those staying for business or events have found the hotel's location optimal for their needs.
Overall, the Hampton by Hilton Dortmund Phoenix See is highly recommended for its exceptional location by the lake, close proximity to public transport and easy access to both city attractions and natural beauty. It's an ideal choice for both leisure and business travelers looking for a comfortable and conveniently situated stay in Dortmund.
The breakfast at Hampton By Hilton Dortmund Phoenix See garners generally positive reviews from guests. Many guests describe the breakfast as very good, delicious and diverse. The continental breakfast is often highlighted for its quality, ample selection and organization. Guests frequently mention the variety at the buffet, including options to make fresh waffles, vegan alternatives and even gluten-free bread, making it inclusive for different dietary needs.
The breakfast buffet is noted as rich and plentiful with items being constantly replenished and the area maintained clean. Guests appreciate the friendly and helpful staff in the breakfast area, contributing to a positive dining experience. Some standouts include the fresh waffles and the balance of both hot and cold items available.
While a few reviews call for more variety, particularly in the selection of sausages and cheeses or fresh fruit, the overall sentiment is that the breakfast is satisfying, well-organized and good value for money. Notably, even during busy times, the staff manages to keep everything well-stocked and clean.
Despite occasional minor criticisms, the majority of guests find the breakfast experience at Hampton By Hilton Dortmund Phoenix See to be enjoyable, contributing positively to their stay.
The Hampton By Hilton Dortmund Phoenix See provides a pleasant bar experience with a variety of options and excellent service. The bar area is large, well-lit and interesting, making it a comfortable spot to spend an evening. Despite some limitations in operating hours and no dinner service directly at the hotel, the bar does offer a good quality selection of drinks and pizza. For those looking to explore dining options, there are excellent nearby restaurants and the inviting surroundings of Phönixsee to enjoy. The convenience of the bar staying open late for guests adds to the overall positive experience.
Hampton By Hilton Dortmund Phoenix See receives high praise for its rooms, which are consistently described as clean, spacious and modern. Guests appreciate the well-maintained and comfortable accommodations with many noting the large size of both the rooms and bathrooms. The rooms are not only clean but also come equipped with modern amenities that enhance the overall stay, such as air conditioning, large showers and plenty of outlets.
The decor is frequently mentioned as a positive aspect with rooms being beautifully designed and featuring high-quality materials. Sound insulation and the overall quietness of the rooms contribute to a restful experience, ensuring guests can relax without disturbance. The furnishings are functional yet attractive, providing a cozy and comfortable atmosphere.
Additionally, guests appreciate the practical aspects of the rooms, such as the comfortable beds, blackout curtains and well-ventilated air. The inclusion of amenities like tea and coffee-making facilities and individual blankets is also well-received. Overall, the rooms at this hotel offer a combination of modern design, comfort and cleanliness, making for an excellent stay.
Hampton By Hilton Dortmund Phoenix See receives largely positive feedback regarding its beds, highlighting their comfort and high quality. Guests frequently describe the beds as very comfortable, super comfortable and top quality, providing conditions for a good night's sleep. Many appreciate the box-spring style and thicker mattresses that offer firmness without sagging, ensuring a cozy and supportive rest. The bedding, including dreamy pillows and duvets, contributes to the overall sense of comfort.
Despite the praise, some guests do find the beds a bit firm or hard. Issues with bed size are mentioned, particularly the queen beds, which several guests felt were too narrow or small for two adults. For taller guests or those requiring extra space, the beds may not suffice. Additionally, the height of the beds might pose challenges for elderly visitors.
Overall, the modern rooms compliment the comfortable bed experiences, making Hampton By Hilton Dortmund Phoenix See a commendable choice for a restful stay.
Hampton By Hilton Dortmund Phoenix See consistently receives glowing praise for its impeccable cleanliness from guests. Visitors frequently highlight the well-maintained, spotless rooms, noting the high standards of hygiene observed throughout the hotel. Phrases such as super clean, everything spotless and immaculate cleanliness appear repeatedly in reviews, affirming the hotel's commitment to providing a pristine environment.
The rooms are not only clean but also well-organized and in excellent condition, creating a cozy and comfortable atmosphere for guests. Modern amenities and thoughtful design choices, such as soundproof windows and spacious bathrooms with big, clean showers, add to the overall experience.
The hotel's cleanliness extends beyond individual rooms. Common areas, including the breakfast room, receive high marks for their tidiness and maintenance. The facility's new, modern feel is consistently mentioned with visitors appreciating how well the property is kept up.
Cleanliness is evidently a priority for the hotel's staff, who are noted to be diligent in maintaining hygiene standards. This focus on cleanliness, paired with friendly service, ensures a pleasant stay for those who prioritize a clean and orderly environment.
In summary, Hampton By Hilton Dortmund Phoenix See is a top choice for travelers who value cleanliness, comfort and modern amenities, making it a standout option for a spotless and enjoyable stay.
The Hampton By Hilton Dortmund Phoenix See receives consistent praise for its outstanding staff and exceptional service. Guests frequently mention the welcoming and friendly reception, highlighting the professional demeanor and helpfulness of the entire team. The staff’s attentiveness and courteous support are notable with many individuals being described as super nice, polite and accommodating. Special mentions include quick responses to special requests and a flawless check-in process. Guests appreciate the warm visual appeal and the overall effort to ensure a pleasant stay with many noting the team’s efficiency and competence across all services. Overall, the staff's friendliness is a common theme, creating a genuinely hospitable environment that leaves a lasting impression on visitors.
The Wi-Fi at Hampton By Hilton Dortmund Phoenix See receives mixed reviews from guests. Many guests commend the hotel’s top digitalization, mentioning the perfect and excellent Wi-Fi available throughout the hotel. There are also references to a stable and very good Wi-Fi reception, indicating that some have had a positive experience with a reliable internet connection.
However, there are notable criticisms as well. Some guests encountered issues such as slow speed, weak and unreliable connections and difficulty accessing the Wi-Fi with some mentioning that the sign-in process failed or that the signal was particularly weak in the lobby. The need for a Hilton Honors membership to access free Wi-Fi also added a layer of complexity for some travelers.
Overall, while many guests enjoyed a good Wi-Fi experience, others faced significant challenges, pointing to a potential inconsistency in the quality of the internet service provided.
The gym at Hampton By Hilton Dortmund Phoenix See receives positive feedback from its guests. Described as a well-equipped and well-maintained fitness area, the gym provides essential amenities like a water dispenser and towels, adding a fancy touch to the experience. It offers 24/7 access, ensuring convenience for guests with varying schedules. Despite its small size, the gym is often characterized as perfect, all great and fit, indicating that it meets the needs of most travelers. The fitness room is generally regarded as good, contributing positively to the overall guest experience at the hotel.
At the Hampton By Hilton Dortmund Phoenix See, parking receives mixed reviews from guests. The hotel does not have on-site parking, which leads to some challenges for many guests. There are various parking options available, including a parking garage across the street, public parking spaces nearby and free street parking. However, the availability of these spaces can be inconsistent with many guests noting that parking is often full or difficult to find, especially during busy times like football games.
For those who manage to find a spot, parking is generally described as good and affordable, though some guests find the fees—typically around 12 euros per day— to be somewhat expensive. The underground parking is praised for being functional and secure, but it is not always easily recognizable and is not located directly at the hotel, sometimes requiring a walk of about 300 to 500 meters.
Despite these challenges, the parking situation is considered convenient for some with ample free options available at a distance and secure storage for bicycles. Staff guidance is appreciated in navigating the parking options, although guests have mentioned a lack of clear signage. Overall, while the parking facilities are functional and can serve the needs of many visitors, they are not without some frustrations that could be improved.
Hampton By Hilton Dortmund Phoenix See offers a welcoming atmosphere for families, making it an excellent choice for a family trip. The hotel features family rooms and the possibility to book them, ensuring accommodations that cater to larger groups. Guests appreciated the family-friendly environment and noted that the entire family felt welcomed during their stay.
The staff at the hotel are friendly, courteous and competent, always ready to help with family needs, from answering questions to providing necessary assistance. They contribute to creating a generally pleasant family visit. Additionally, there's no charge for bringing kids, adding to the convenience for traveling families.
The hotel's facilities are full-family-oriented with a sufficient amount of family-welcoming signage and a noticeable family atmosphere. A decent breakfast selection caters to varying tastes, helping to start the day on a positive note. Generally, the atmosphere and the amenities support a comfortable and seamless family stay.
Hampton By Hilton Dortmund Phoenix See offers a comfortable stay that aligns well with its three-star rating. Guests have appreciated the good standard of the rooms with some even noting that the hotel feels more like a four-star property. The facilities and amenities are decent, reflecting the standard offerings expected at this level. While some have found the price a bit high for a three-star hotel, others consider it reasonable value. The hotel is described as almost perfect for its category, providing basic but satisfactory amenities that meet the expectations of many visitors. However, a few guests were deterred by the cost, feeling it to be excessively expensive for a motel-like selection. Overall, this three-star-superior hotel has managed to please its guests by delivering a solid experience in its recreational area setting.
Hampton By Hilton Dortmund Phoenix See is widely regarded as an excellent choice for business travelers. It offers a full range of business accommodations and facilities, making it a welcoming environment for professional activities. Many guests find it particularly ideal for business trips due to its well-appointed business center and well-furnished office rooms. Its location near Lake Phoenix is both convenient for city visits and conducive for business-related conferences.
The hotel is described as modern with quiet and comfortable rooms that feature engaging views, even if some are of construction sites. Business guests appreciate the practical nature of the hotel for short stays and value its extensive breakfast offerings. Overall, it is highly recommended for business purposes, though it seems less appropriate for family stays. Some descriptions indicate it does not quite meet the standards of a three-star category, but for professional needs, it serves its purpose well.
The Hampton By Hilton Dortmund Phoenix See stands out as a contemporary, well-equipped hotel that caters to guests with a range of accessibility needs. The establishment offers accessible rooms and bathrooms, making it a suitable choice for those with disabilities. Guests specifically noted the availability of wheelchair-friendly accommodations and accessible shower options, which proved beneficial for those with mobility restrictions. Despite a minor issue with a low-lying toilet, the overall accessibility features render the hotel a favorable option for guests requiring these facilities.
Hampton By Hilton Dortmund Phoenix See offers dog-friendly accommodations, allowing guests to bring their pets and even have them join during breakfast. Reviews highlight the hotel's dog-friendly environment and the staff's kindness towards pets with particular mention of a staff member being very kind to a guest's pet dog named Milo. However, there are some concerns regarding the surcharge for pets, which is consistently mentioned as being 25 euros per dog per night. Guests feel this fee is on the higher side, especially given that no additional amenities for pets, such as water bowls or blankets, are provided. Despite this, the overall dog-friendliness of the hotel is appreciated by pet owners, even though the cost for bringing their dogs appears to be a common point of dissatisfaction.
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Location
The hotel's central position ensures excellent connectivity to the rest of the city with the Dortmund Hörde train station and metro stations just a short walk away. This makes it convenient for guests to explore the city center, reach nearby entertainment areas and access major landmarks like the Signal Iduna Park and Westfalenhalle.
Guests have frequently praised the quietness of the rooms despite the hotel's central location, noting that the ambiance remains peaceful even with the hustle and bustle of the surrounding area. Additionally, those staying for business or events have found the hotel's location optimal for their needs.
Overall, the Hampton by Hilton Dortmund Phoenix See is highly recommended for its exceptional location by the lake, close proximity to public transport and easy access to both city attractions and natural beauty. It's an ideal choice for both leisure and business travelers looking for a comfortable and conveniently situated stay in Dortmund.
Breakfast
The breakfast buffet is noted as rich and plentiful with items being constantly replenished and the area maintained clean. Guests appreciate the friendly and helpful staff in the breakfast area, contributing to a positive dining experience. Some standouts include the fresh waffles and the balance of both hot and cold items available.
While a few reviews call for more variety, particularly in the selection of sausages and cheeses or fresh fruit, the overall sentiment is that the breakfast is satisfying, well-organized and good value for money. Notably, even during busy times, the staff manages to keep everything well-stocked and clean.
Despite occasional minor criticisms, the majority of guests find the breakfast experience at Hampton By Hilton Dortmund Phoenix See to be enjoyable, contributing positively to their stay.
Dinner
Rooms
The decor is frequently mentioned as a positive aspect with rooms being beautifully designed and featuring high-quality materials. Sound insulation and the overall quietness of the rooms contribute to a restful experience, ensuring guests can relax without disturbance. The furnishings are functional yet attractive, providing a cozy and comfortable atmosphere.
Additionally, guests appreciate the practical aspects of the rooms, such as the comfortable beds, blackout curtains and well-ventilated air. The inclusion of amenities like tea and coffee-making facilities and individual blankets is also well-received. Overall, the rooms at this hotel offer a combination of modern design, comfort and cleanliness, making for an excellent stay.
Beds
Despite the praise, some guests do find the beds a bit firm or hard. Issues with bed size are mentioned, particularly the queen beds, which several guests felt were too narrow or small for two adults. For taller guests or those requiring extra space, the beds may not suffice. Additionally, the height of the beds might pose challenges for elderly visitors.
Overall, the modern rooms compliment the comfortable bed experiences, making Hampton By Hilton Dortmund Phoenix See a commendable choice for a restful stay.
Cleanliness
The rooms are not only clean but also well-organized and in excellent condition, creating a cozy and comfortable atmosphere for guests. Modern amenities and thoughtful design choices, such as soundproof windows and spacious bathrooms with big, clean showers, add to the overall experience.
The hotel's cleanliness extends beyond individual rooms. Common areas, including the breakfast room, receive high marks for their tidiness and maintenance. The facility's new, modern feel is consistently mentioned with visitors appreciating how well the property is kept up.
Cleanliness is evidently a priority for the hotel's staff, who are noted to be diligent in maintaining hygiene standards. This focus on cleanliness, paired with friendly service, ensures a pleasant stay for those who prioritize a clean and orderly environment.
In summary, Hampton By Hilton Dortmund Phoenix See is a top choice for travelers who value cleanliness, comfort and modern amenities, making it a standout option for a spotless and enjoyable stay.
Staff
Wi-Fi
However, there are notable criticisms as well. Some guests encountered issues such as slow speed, weak and unreliable connections and difficulty accessing the Wi-Fi with some mentioning that the sign-in process failed or that the signal was particularly weak in the lobby. The need for a Hilton Honors membership to access free Wi-Fi also added a layer of complexity for some travelers.
Overall, while many guests enjoyed a good Wi-Fi experience, others faced significant challenges, pointing to a potential inconsistency in the quality of the internet service provided.
Gym
Parking
For those who manage to find a spot, parking is generally described as good and affordable, though some guests find the fees—typically around 12 euros per day— to be somewhat expensive. The underground parking is praised for being functional and secure, but it is not always easily recognizable and is not located directly at the hotel, sometimes requiring a walk of about 300 to 500 meters.
Despite these challenges, the parking situation is considered convenient for some with ample free options available at a distance and secure storage for bicycles. Staff guidance is appreciated in navigating the parking options, although guests have mentioned a lack of clear signage. Overall, while the parking facilities are functional and can serve the needs of many visitors, they are not without some frustrations that could be improved.
Family
The staff at the hotel are friendly, courteous and competent, always ready to help with family needs, from answering questions to providing necessary assistance. They contribute to creating a generally pleasant family visit. Additionally, there's no charge for bringing kids, adding to the convenience for traveling families.
The hotel's facilities are full-family-oriented with a sufficient amount of family-welcoming signage and a noticeable family atmosphere. A decent breakfast selection caters to varying tastes, helping to start the day on a positive note. Generally, the atmosphere and the amenities support a comfortable and seamless family stay.
3 Star
Business
The hotel is described as modern with quiet and comfortable rooms that feature engaging views, even if some are of construction sites. Business guests appreciate the practical nature of the hotel for short stays and value its extensive breakfast offerings. Overall, it is highly recommended for business purposes, though it seems less appropriate for family stays. Some descriptions indicate it does not quite meet the standards of a three-star category, but for professional needs, it serves its purpose well.
Accessible
Dog Friendly
No, Hampton By Hilton Dortmund Phoenix See doesn't have any pool.
No, a spa isn't available at Hampton By Hilton Dortmund Phoenix See.
Yes, Hampton By Hilton Dortmund Phoenix See welcomes dogs.
Yes, parking facilities are available at Hampton By Hilton Dortmund Phoenix See.
Yes, Hampton By Hilton Dortmund Phoenix See has a gym.
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