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Summary of reviewsThe Comfort Inn Douglasville - Atlanta West receives favorable reviews across multiple categories, making it a popular choice for travelers seeking convenience, comfort, and a welcoming atmosphere. Its strategic location offers easy access to major highways and facilitates quick trips to Atlanta and local attractions like Six Flags. Guests appreciate the proximity to shopping and dining options while enjoying a tranquil stay away from the noise of the main roads.
Breakfast at the Comfort Inn is a well-regarded feature, providing guests with a satisfying start to their day. The diverse options, including eggs, bacon, waffles, and fruits, are praised for their freshness and taste. The dining experience is enhanced by the friendly and attentive staff, who maintain a clean and pleasant environment. Although some guests suggest the inclusion of more diverse dietary options, the breakfast remains a highlight for many, comparing favorably with offerings from pricier hotels.
The rooms are consistently praised for their cleanliness and comfort, featuring spacious layouts with cozy beds and well-maintained amenities. The quiet environment and effective air conditioning further contribute to a restful stay. While occasional concerns about room temperature or outdated furniture arise, they are promptly addressed by the attentive staff, maintaining high guest satisfaction.
Cleanliness is a standout feature throughout the hotel, with spotless rooms and facilities. The diligent housekeeping staff ensures bedding and bathrooms are fresh and well-stocked, enhancing guest comfort. This commitment to cleanliness is matched by the friendly and accommodating staff, praised for their professionalism and exceptional service. Key staff members, such as Kenya at the front desk, are particularly noted for their helpful and welcoming nature.
The pool area adds to the hotel's appeal, providing a clean and inviting space to relax after exploring the area. The beds are another key highlight, consistently described as soft and comfortable, offering guests a restful night's sleep.
Overall, Comfort Inn Douglasville - Atlanta West excels in providing a comfortable, clean, and convenient stay, supported by a dedicated team of staff, making it a recommended choice for both leisure and business travelers in the Atlanta West area. Show more
Read review summaries for all categories
Categories
Dog Friendly Hotel
This hotel welcomes two pets of any size for an additional fee of $25 per pet, per night. Pets are only permitted in four rooms with Double Queens.
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Room Types
King Room - Disability Access/Non-SmokingThis room features a microwave, refrigerator, and coffee-making facilities. A 32-inch flat-screen cable TV is also included.
King Room - Non-SmokingThis room features a microwave, refrigerator, and coffee-making facilities. A 32-inch flat-screen cable TV is also included.
Queen Room with Two Queen Beds - Non-SmokingThis room features a microwave, refrigerator, and coffee-making facilities. A 32-inch flat-screen cable TV is also included.
Standard Queen Room with Two Queen Beds - Non-SmokingThis room features a microwave, refrigerator, and coffee-making facilities. A 32-inch flat-screen cable TV is also included.
Efficiency Queen Suite with Sofa-Bed - Non-SmokingThis triple room features a full kitchen, cable TV and a sofa bed.
Guest Reviews
8.2
Very Good
Location
The Comfort Inn Douglasville - Atlanta West offers a strategic location that guests find exceedingly convenient. Situated just off the interstate, the hotel provides easy access for travelers looking to explore Atlanta or avoid the city's heavy traffic. Its proximity to major highways ensures guests can reach various destinations without hassle, making it ideal for those attending events or visiting family nearby.
The hotel's location is praised for being close to shopping and dining options, with many restaurants, shopping plazas, and grocery stores nearby, such as Family Dollar and Kroger. Additionally, its quiet setting away from the main road ensures a peaceful stay without the disturbance of road noise. Guests appreciate the easy access to the city's attractions while enjoying the quieter surroundings of Douglasville. The hotel’s position also allows for quick trips to local highlights, like Six Flags, creating a balance between urban access and suburban tranquility.
Overall, the Comfort Inn is celebrated for its blend of convenience, accessibility, and tranquility, making it a suitable choice for both leisure and business travelers.
Breakfast
The breakfast experience at Comfort Inn Douglasville - Atlanta West generally leaves guests satisfied and ready for their day. Guests appreciate the variety available, noting options such as eggs, sausages, bacon, self-made waffles, bagels, fruits, and a selection of juices and coffee. Many reviews highlight the freshness and taste of the offerings, with some even describing breakfast as surprisingly delicious and a highlight of their stay. The breakfast area is consistently kept clean, and the friendly, attentive staff adds positively to the experience, with particular praise for specific staff members who enhance the dining atmosphere with their pleasant demeanor. Although the breakfast is described as basic by some, others feel that the variety surpasses expectations for a complimentary option, comparable to more expensive hotels. There are occasional suggestions for more diverse dietary options, particularly for guests who avoid pork. Despite these minor critiques, the general consensus is that the breakfast is a strong feature of the hotel, contributing to overall guest satisfaction.
Rooms
When it comes to staying at the Comfort Inn Douglasville - Atlanta West, guests consistently find cleanliness and comfort to be the standout features of the rooms. Visitors frequently highlight the spaciousness and coziness, noting that rooms come equipped with comfortable beds and ample towels, making for a pleasant and accommodating stay. Many appreciate the cleanliness of both rooms and bathrooms, sometimes describing them as spotless.
The rooms are often mentioned as meeting or exceeding expectations, with the added bonus of well-maintained amenities that contribute to the overall comfort. Features such as updated flooring and bathroom vanities, as well as showers that rival those of home, add to the appeal. For those seeking a restful sleep, the quiet environment and effective air conditioning have been remarked upon, though there are occasional concerns about room temperature settings not being cool enough for some guests.
While some reviews note the occasional odor or issue with old furniture, these seem to be addressed promptly by attentive staff who strive to maintain a high level of guest satisfaction. Overall, the hotel's clean, spacious, and well-appointed rooms are frequently cited as excellent value for money, making it a reliable choice for travelers seeking comfort and convenience in the Douglasville area.
Beds
Travelers visiting the Comfort Inn Douglasville - Atlanta West consistently praise the hotel's beds, describing them as soft, comfortable, and extremely inviting. The positive feedback highlights the comfort level as a key feature, with many guests mentioning that the mattresses rank among the best they've encountered in any hotel. The beds also have a fresh scent, enhancing the clean and welcoming atmosphere of the rooms. Despite a minor critique regarding a worn-out mattress, the overall consensus is that guests can expect a restful night's sleep with cozy beds and pillows. After a long day exploring, the beds stand out as a delightful sanctuary, contributing significantly to a pleasant stay.
Cleanliness
Comfort Inn Douglasville - Atlanta West consistently receives positive remarks regarding its cleanliness, creating a welcoming environment for guests. The hotel stands out for its immaculately clean rooms and well-maintained facilities, with guests frequently noting that both the rooms and common areas are spotless. Bedding and linens are fresh and well-kept, and bathrooms are clean and well-stocked, enhancing guest comfort.
The staff at Comfort Inn is described as friendly and helpful, contributing to the pleasant atmosphere of the hotel. The team, particularly the housekeeping staff, is recognized for their diligent work and attentiveness in maintaining high standards of cleanliness throughout the hotel.
Guests appreciate the convenient location of the hotel, making it an ideal choice for travelers needing quick access to nearby attractions or family residences. The hotel is also noted for its safe environment and quiet surroundings, offering a peaceful experience for visitors.
Overall, Comfort Inn Douglasville - Atlanta West demonstrates its commitment to providing clean, comfortable accommodations complemented by a friendly staff and convenient location, making it a reliable choice for travelers in the Atlanta West area.
Staff
The reviews for Comfort Inn Douglasville - Atlanta West paint a picture of a hotel known for its exceptional service and warm hospitality. Guests frequently commend the staff for their friendliness, professionalism, and willingness to go above and beyond in helping guests. Key staff members, like Kenya at the front desk, stand out for making stays particularly memorable, with guests appreciating her accommodating nature and helpful attitude. Across the board, the team is praised for being courteous, informative, and welcoming, creating a pleasant and inviting atmosphere for everyone. The hotel staff, including those working at the breakfast area and the management, receive high marks for their dedicated service and attentiveness, enhancing the overall guest experience. Alongside these commendations, guests also appreciate the clean, updated facilities and the satisfying breakfast offered, making it a recommended choice for a comfortable and budget-friendly stay.
Pool
The pool at Comfort Inn Douglasville - Atlanta West is a charming feature that has consistently received positive feedback. Guests appreciate its warmth, which adds to the comfort of their experience. The pool area is described as nice and clean, with the overall atmosphere contributing to a pleasant stay. Visitors find the cleanliness of both the pool and its surroundings commendable, making it a delightful spot to relax, especially at the end of the day. Access to this amenity is a valued aspect of the hotel, enhancing the overall guest experience.
Yes, Comfort Inn Douglasville - Atlanta West has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Comfort Inn Douglasville - Atlanta West.
Yes, Comfort Inn Douglasville - Atlanta West welcomes dogs.
Yes, parking facilities are available at Comfort Inn Douglasville - Atlanta West.
Yes, Comfort Inn Douglasville - Atlanta West has a gym.