Info
Summary of reviewsSpark by Hilton Wilkes Barre has garnered a reputation for offering a pleasant and comfortable stay, marked by several standout features that appeal to travelers. The hotel is strategically located near major highways and attractions like the Mohegan Sun, providing a convenient base for guests to explore the area. This accessibility, combined with a clean and pleasant environment, makes it an attractive choice for both business and leisure visitors.
The rooms at Spark by Hilton Wilkes Barre are often praised for their modern design, spacious layouts, and cleanliness. Newly renovated accommodations, especially on the third floor, have been well-received, featuring tasteful decor and thoughtful touches like sitting areas and cushioned window spots. Guests commonly highlight the comfort of the beds and the overall cozy feel of the rooms, although a few mention small bathrooms and occasional bedding issues.
The hotel's staff contributes significantly to its welcoming atmosphere, consistently praised for their friendliness and professionalism. The team is known for their helpfulness, particularly during check-in, and is quick to address any issues, ensuring a smooth and pleasant experience for guests.
While the breakfast experience receives mixed feedback, many guests find it to be a decent value offering, with positive remarks about the availability of juices and waffles. However, there is a noted desire for a wider variety of options, including more protein choices. The pool and hot tub amenities are appreciated by visitors, albeit with some maintenance and sanitation concerns that could benefit from attention.
Overall, Spark by Hilton Wilkes Barre excels in providing a clean, comfortable, and convenient stay with a few areas for potential improvement, particularly in breakfast offerings and pool maintenance. The hotel's advantageous location, appealing room design, and professional staff make it a favorable option for those visiting the Wilkes Barre area.
Show moreRead review summaries for all categories
Categories
