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URBAN Al Khoory Hotel

Dubai , 358 - Al Quoz Third (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsURBAN Al Khoory Hotel in Dubai receives mostly positive reviews across several key aspects of the guest experience.

**Location:** The hotel's location offers both advantages and disadvantages. It is situated near central attractions such as the Dubai Mall, Burj Khalifa and Jumeirah Beach. Additionally, essential services like supermarkets and pharmacies are close by. However, its distance from metro and public transportation makes taxis or personal vehicles essential for getting around efficiently. The industrial neighborhood is not ideal for leisurely walks and can feel uncomfortable at night, but it might be advantageous for those with business in the area or looking for a quieter environment away from tourist-heavy zones.

**Breakfast and Dining:** The breakfast at URBAN Al Khoory Hotel is often described as amazing, diverse and well-presented, offering good value for money. Guests enjoy the varied options and commend the breakfast room's calm atmosphere. Dinner also receives high praise with many noting the delicious offerings and convenient room service. The hotel staff’s attentiveness enhances the dining experience, though some guests suggested improvements in menu variety.

**Rooms:** Guests frequently describe the rooms as spacious, clean, well-equipped and stylish. The diligent cleaning service and comfortable beds contribute significantly to a positive stay. Despite some minor issues like tight restrooms and occasional maintenance concerns, the majority of feedback emphasizes comfort, cleanliness and modern design.

**Cleanliness:** The hotel is lauded for its cleanliness with both rooms and communal areas maintained to a high standard. Guests appreciate the daily meticulous cleaning service and the overall tidy and modern environment. Minor issues such as occasional dust and smoke smells are mentioned but do not significantly detract from the overwhelmingly positive feedback.

**Staff:** The hotel's staff is often highlighted for their exceptional service and friendliness. Individuals like Ali, Sylvain and Romeo receive special mentions for their professionalism and helpfulness. While a few inefficiencies at reception were noted, the majority of reviews commend the staff's dedication and courteous behavior.

**Amenities:** The WiFi receives mixed feedback with some guests praising its speed and others noting connectivity issues. The gym, although small, is well-equipped and praised for its suitability for business travelers. The rooftop pool is a standout feature, offering stunning views and a relaxing atmosphere, despite occasional minor drawbacks like the absence of umbrellas.

**Parking:** The hotel offers free underground parking, which is appreciated for its security and convenience, although the spaces are sometimes narrow and the ramp difficult to navigate.

**Family-Friendly:** URBAN Al Khoory Hotel is considered suitable for families with child-friendly amenities and a calm environment conducive to a family stay. However, experiences can vary with some noting the absence of designated children’s entertainment areas.

**Beds:** Guests generally find the beds to be very comfortable, significantly enhancing the quality of their stay.

Overall, URBAN Al Khoory Hotel provides a clean, comfortable and modern accommodation experience with excellent staff service and amenities, making it a popular choice for both business and leisure travelers in Dubai.
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Hotel with EV Charging Stations

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

EV charging stations

Cheap Hotel

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Outdoor Pool

Room Types

Classic Room This double room offers a rooftop pool. The double room provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a minibar, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

Premium Room This double room features a rooftop pool. Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a private entrance, a minibar, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

Skyline Room The rooftop pool is the standout feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a private entrance, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

Skyline Premium Room This double room's special feature is the rooftop pool. Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a private entrance, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

About URBAN Al Khoory Hotel

License: 843917

Guest Reviews

Location

URBAN Al Khoory Hotel presents a blend of pros and cons concerning its location, which travelers should consider based on their plans and preferences. Despite its proximity to notable spots like the Dubai Mall, Burj Khalifa and Jumeirah Beach, guests frequently highlight the hotel's inconvenient distance from the metro and public transportation, making taxis or a personal vehicle essential for moving around efficiently.

The hotel is situated in a working-class, industrial neighborhood, which some find unappealing due to its somewhat neglected surroundings and lack of tourist infrastructure. The area is not ideal for leisurely walks and the atmosphere outside the hotel can feel uncomfortable, particularly at night.

On a brighter note, the hotel itself is praised for being clean, new and stylish with many important city attractions within a short drive. The location is described as central and conveniently close to supermarkets, pharmacies and other essential services, making it relatively easy for guests to purchase necessary items.

For those with specific business in the industrial zones or who prefer a quieter, less tourist-heavy environment, the location might prove surprisingly advantageous. However, for tourists seeking a more vibrant and accessible spot close to major attractions and public transit, the location may fall short of expectations.

Breakfast

The breakfast experience at URBAN Al Khoory Hotel has garnered numerous positive remarks from guests. Many visitors found the breakfast to be amazing, excellent and delicious, often praising the variety and quality of the options available. Some highlighted the scrumptious buffet and the impressive breakfast selection, noting that it offers good value for money. The breakfast room was described as comfortable and calm and there were appreciations for the filter coffee and specific dishes like the shakshouka.

Guests appreciated the cleanliness and organization of the breakfast area and several pointed out that the breakfast was diverse and rich, catering to a range of dietary preferences including vegan options and chicken sausages. There were mentions of the breakfast being perfect, modern and beautifully presented with some reviewers giving it a 5-star rating for its quality and wide choice.

However, not all feedback was glowing. A number of guests felt that the breakfast could use more variety and selections, especially noting limited options and repetition in the menu. Some found the breakfast to be simple yet tasty, but others did not find it suitable or found the selection to be quite limited. Despite these mixed reviews, the overall consensus leans towards a positive breakfast experience with many recommending including it in the stay for its value and quality.

Dinner

The dining experience at URBAN Al Khoory Hotel has generally received high praise from its guests. The food is consistently described as amazing, very delicious and nicely prepared. Guests particularly enjoyed the chicken wings and praised both the breakfast and dinner offerings for their quality and taste. The breakfast, in particular, is highlighted not only for its delicious spread but also for the great view accompanying it. The hotel staff added to the positive dining experience by bringing dinner to guests at the pool, ensuring convenience and a touch of luxury during their stay. Room service was frequently utilized and appreciated, though there were occasional suggestions for menu variety. A few guests felt the food did not meet their expectations, describing it as less than average or simply good but nothing special. Despite being a dry hotel, URBAN Al Khoory managed to leave a lasting impression on most diners, several of whom expressed their gratitude for a delightful New Year's dinner that brought festive cheer. Overall, the quality of the food and service seems to have made a positive impact on the dining experiences of many guests at this hotel.

Rooms

URBAN Al Khoory Hotel's rooms received numerous positive remarks from guests. The rooms are frequently described as spacious, clean and well-equipped, offering a modern aesthetic with new furnishings and a comfortable environment. Guests appreciated the diligent cleaning service, noting that rooms were cleaned daily and maintained in pristine condition. The comfortable beds were a highlight for many, contributing significantly to a good night’s rest.

Several reviews also mentioned the beautiful room decor and the elegance of modern room designs. Guests appreciated features like large room sizes, soundproofing and fantastic views, especially those overlooking the Burj Khalifa. The quiet and peaceful atmosphere of the rooms added to the overall comfort.

However, some guests pointed out issues like tight restrooms, room dampness, inconsistent water temperatures in the shower and occasional dustiness. Smaller rooms and tight spaces were mentioned but generally still considered adequate for a comfortable stay. Instances of discomfort were also associated with occasional unpleasant smells and minor maintenance issues like wobbling faucets.

Despite some minor drawbacks, including a few mentions of rooms feeling cold or having unpleasant odors, the majority of feedback underscores the hotel's ability to provide a comfortable, clean and modern stay with excellent room service and accommodating staff. Overall, URBAN Al Khoory Hotel seems to offer good value for money with facilities that largely meet guest expectations.

Beds

The reviews of the URBAN Al Khoory Hotel highlight a generally positive experience with their bedding. Guests frequently mentioned that the beds are very comfortable with many appreciating the overall comfort and softness of the mattresses and pillows. Clean, large rooms and nicely designed interiors complement the cozy sleeping arrangements, adding to the appeal of the hotel.

However, there were a few mentions of less desirable aspects, such as beds that are too small for taller individuals or not adequately suited for longer stays. Some guests also noted that while the mattresses might be new and delightful, the additional bedding appeared to be old and not as clean. The quality of sleep could be further improved with better pillows, as a few reviews mentioned this as a point for enhancement.

Though there were occasional remarks about squeaky or too-soft beds, the majority of guests seemed content with the overall comfort that the beds provided. For the most part, the combination of comfortable beds and well-designed rooms contribute significantly to the hotel's inviting atmosphere.

Cleanliness

URBAN Al Khoory Hotel has garnered overwhelmingly positive feedback regarding its cleanliness from its guests. The hotel is frequently praised for being clean, well-maintained and modern. Guests especially appreciate the tidy and spacious rooms, which are cleaned daily with meticulous attention, ensuring a comfortable stay. The hotel is described as very clean and tidy with particular attention given to the cleanliness of the bathrooms and the overall facility.

Both the hotel and its surroundings receive high marks for being clean and neat, contributing to a pleasant and tranquil ambiance. The cleanliness extends to the communal areas, including the swimming pool, which is noted for its spotless condition. Guests find the cleaning staff polite, efficient and accommodating, often going above and beyond to ensure that rooms are perfectly maintained each day. The well-maintained and beautiful decor further enhances the appeal of the hotel.

Despite minor issues like occasional dust, carpeting problems and rare reports of smoking smells, the hotel manages to maintain a high level of cleanliness that satisfies most guests. The cleanliness, coupled with the hotel's modern design, comfortable rooms and convenient location, makes it a worthwhile choice for visitors looking for a impeccable stay in Dubai.

Staff

The staff at URBAN Al Khoory Hotel consistently receives high praise for their hospitality and dedication to service. Guests frequently mention the exceptional kindness and helpfulness of the staff, highlighting individuals such as Ali, Sylvain, Romeo and others for their outstanding service. The responsiveness and flexibility of the staff in addressing guest needs contribute to a welcoming and accommodating atmosphere.

The reception staff, including Ali, Sylvain and Romeo, are particularly noted for their friendliness and professionalism. Reviews also commend the housekeeping team for their efficiency and attention to detail, ensuring clean and comfortable rooms. Lifeguards and waiters also stand out for their friendly interactions and attentive service.

Not all experiences are flawless, as a few guests pointed out inefficiencies or unhelpful behavior from the reception staff during certain times. However, the overwhelming majority of reviews are positive, describing the staff as polite, courteous and always ready to assist with a smile.

Overall, the excellent customer service provided by the staff at URBAN Al Khoory Hotel plays a significant role in enhancing the guest experience, making it a recommended destination for travelers seeking attentive and friendly service in a clean and comfortable environment.

Wi-Fi

The WiFi experience at URBAN Al Khoory Hotel received mixed reviews from guests. On the positive side, many appreciated the high-speed Wi-Fi, which was considered a big plus and noted the good overall internet speed. Some guests specifically mentioned the free WiFi as a benefit. However, there were also consistent reports of issues with some describing the WiFi as dodgy or on and off and others noting that the network was weak with continuous malfunction. A few guests found the internet connection limited, particularly mentioning constraints such as limited access to two devices per room and problems with VPN stability. While some felt the WiFi was decent or stable albeit not the fastest, others clearly faced frustrations with its reliability and coverage.

Gym

The URBAN Al Khoory Hotel boasts a gym that consistently receives positive feedback from its guests. The fitness room is described as nicely equipped, well-stocked and is considered a definite plus for the hotel. Although some find the gym to be minimalistic or small, it still garners praise for being good overall with a setup that appeals to business travelers. Guests appreciate the various equipment available and terms like excellent and adequate fitness room are often mentioned. The gym staff are noted for their politeness and helpfulness. Furthermore, the combination of gym facilities and a pool enhances the experience for guests, providing a robust selection of recreational options.

Pool

The rooftop pool at URBAN Al Khoory Hotel is a popular feature that garners many positive reviews. Guests appreciate the stunning views of the Burj Khalifa and Dubai's skyline, which can be admired from this elevated spot. The pool itself is described as clean, warm and relaxing with a pleasant and heated temperature that adds to the experience. Lifeguards, especially Sashika, are noted for their excellent service and friendly demeanor, ensuring a safe and enjoyable environment.

While the pool is often not crowded, enhancing the peaceful atmosphere, some guests mention the absence of umbrellas as a minor drawback. The pool area, including a jacuzzi, is well-maintained and offers a perfect setting for guests to unwind. Despite being described as small by a few reviewers, the pool's captivating views and overall ambiance make it an enjoyable feature of the hotel. Additionally, there's a small gym and restaurant downstairs for those looking for more activities.

In summary, the rooftop pool at URBAN Al Khoory Hotel stands out for its beautiful views, cleanliness and excellent service, making it a delightful place for guests to relax and enjoy their stay in Dubai.

Parking

URBAN Al Khoory Hotel offers a variety of parking options to accommodate guests. Complimentary underground parking is available, providing secure and convenient spots for visitors. The hotel's underground garage is particularly appreciated for its security and convenience, making it easy for guests to access their vehicles. However, while free parking is a significant perk, the underground parking can sometimes be congested and the spaces are noted to be narrow. Guests have mentioned that the parking exit and ramp might be difficult to navigate due to their tight design. Although most external parking requires payment, the availability of free underground parking adds to the overall convenience for those traveling by car. Despite a few issues with space and access, the overall parking situation at URBAN Al Khoory Hotel is generally seen as positive, offering secure and complimentary options for hotel guests.

Family

The URBAN Al Khoory Hotel offers a family-friendly atmosphere that appeals to guests seeking a comfortable stay with their loved ones. Many reviews highlight its suitability for families with child-friendly games available for in-room entertainment. The hotel's proximity to a large supermarket adds convenience for those traveling with children, making it easy to pick up necessities. The calm environment is particularly noted as being appropriate for conservative families. The hotel staff appears accommodating, often arranging rooms next to each other to keep families together. Despite the absence of designated children's entertainment areas, many guests have expressed their intention to return with their kids, indicating overall satisfaction with the family-friendly conditions. However, some reviews pointed out that the hotel might not be ideal for all family stays, suggesting variability in experiences.

3 Star

The 'URBAN Al Khoory Hotel' has received mixed reviews regarding its three-star rating. Many guests found the property to offer good value for money with some mentioning that the hotel felt like a four-star establishment despite its three-star classification. The cleanliness of the rooms and the level of service provided were appreciated by those who noted that it exceeded typical three-star standards. While a few reviews criticized the hotel as not deserving even a single star, the majority highlighted that it surpassed the expectations one might have for a three-star hotel. However, some guests felt that the price was high considering the three-star rating. Overall, the general consensus from the positive feedback suggests that 'URBAN Al Khoory Hotel' delivers a solid experience that might even warrant a higher rating.

Business

URBAN Al Khoory Hotel in Dubai emerges as a practical choice for business travelers seeking a blend of affordability and functionality. Providing free WiFi throughout the property, the hotel ensures seamless connectivity, essential for those on work trips. Guests have consistently highlighted the establishment as being both business friendly and good for business stays with particular praise for the working areas that facilitate productive sessions. Moreover, it's noted to be a good value for money option, making it accessible to a wider range of professionals. Special arrangements, such as early meetings in the lobby, underscore the hotel’s commitment to accommodating business needs efficiently. Additionally, the hotel’s pricing structure during peak times like New Year's Eve remains competitive, making it an attractive option for both solo travelers and companies looking to house their employees.

Accessible

URBAN Al Khoory Hotel is recognized for its accessible design and convenient location, making it a suitable choice for guests with disabilities. The hotel is easy to access and features various accessibility features, ensuring hassle-free mobility throughout the property. Guests have praised the cleanliness and overall accessibility of the premises.

Its prime location, accessible by both bus and Metro, adds to the convenience for travelers using public transport. For those with specific mobility requirements, the staff are notably accommodating, providing assistance with taxis and ensuring suitable room arrangements to cater to individual needs. Overall, the hotel's accessible location and thoughtful staff support contribute to a comfortable stay for all guests.

Outdoor Pool

Guests at URBAN Al Khoory Hotel have consistently praised the rooftop pool for its appealing features. Many highlight the stunning views and the perfect ambiance offered by the rooftop setting. The pool is described as clean, spacious and well-heated, contributing to a pleasant swimming experience. The presence of lifeguards ensures excellent service and adds to the feeling of safety. However, some guests noted the lack of umbrellas and were disappointed by the pool's closing time of 8 PM. Despite these minor drawbacks, the rooftop pool remains a prominent and well-loved feature among hotel visitors.

Yes, URBAN Al Khoory Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at URBAN Al Khoory Hotel.

No, URBAN Al Khoory Hotel doesn't allow dogs.

Yes, parking facilities are available at URBAN Al Khoory Hotel.

Yes, URBAN Al Khoory Hotel has a gym.

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