InfoSummary of reviewsB&B HOTEL Basel receives largely positive reviews across several key areas, appealing to a broad range of travelers with its strategic location, cleanliness, friendly staff and comfortable accommodations.
The location of the hotel is praised for its convenience and accessibility despite not being in the city center. It is notably close to tram line 14, making it easy for guests to reach Basel’s main attractions and city center within a 10-minute ride. The complimentary Basel Card provided by the hotel, which offers free public transportation, is highly appreciated. Proximity to St. Jakobshalle and St. Jakob Stadium makes it ideal for event attendees. While some mention the distance from the train station and city center on foot, the efficient public transport connectivity mitigates any inconvenience, offering a tranquil environment without sacrificing accessibility.
Breakfast at the hotel generally garners positive feedback for its variety, freshness and ample selection, despite some guests noting room for improvement in terms of replenishment and price. The breakfast room’s cleanliness and the staff’s friendly service are also highlighted. Dinner options are somewhat limited, primarily offering pizzas and flammkuchen, but are satisfactory for lighter meals. The availability of public transport nearby provides guests with easy access to more diverse dining options in the city.
The rooms are described as clean, modern and functional, particularly suited for short stays. They feature soundproof windows and effective noise isolation, contributing to a peaceful environment. Despite some mentioning issues such as a lack of kettles and closet space and occasional problems with air conditioning, the overall sentiment is positive. Guests appreciate the friendly and helpful staff, who are often highlighted for their welcoming attitudes and efficient service.
Cleanliness is a standout feature at the B&B HOTEL Basel with the property and rooms being consistently described as spotless and well-maintained. The diligent cleaning staff ensure that rooms are kept tidy with regular provision of fresh towels, creating a comfortable and hygienic environment.
The hotel staff receive high marks for their friendliness, patience and attentiveness. Many guests specifically commend members of the staff for their memorable assistance, contributing significantly to a positive overall experience at the hotel. Although there are isolated comments about instances of being overwhelmed or language barriers, the overwhelming response is one of satisfaction with the staff’s dedication and kindness.
WiFi at the hotel receives mixed reviews; while some guests find it stable and fast, others report intermittent and unpredictable connections. The overall opinion suggests that while the WiFi is usable for basic needs, its reliability could be improved.
Parking facilities receive mixed feedback. Guests appreciate the secure, clean and convenient underground parking, but many feel that the CHF 20 per night fee is steep and some note difficulties in accessing the garage or finding available spaces.
Finally, the hotel is noted for its family-friendly atmosphere, offering spacious rooms and accommodating staff, making it an ideal choice for family travel. While some amenities might be lacking, such as fridges and kettles, the overall positive atmosphere and strategic location make it a suitable option for family vacations.
In summary, B&B HOTEL Basel is well-regarded for its strategic location, cleanliness, friendly and helpful staff and suitable accommodations for short stays. While certain areas like WiFi and parking fees could see improvements, the overall guest experience remains highly positive, making it a recommended choice for various types of travelers. Show more
