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Summary of reviewsRAON Hoi An - STAY 24H offers a tranquil and peaceful location, just a 5-10 minute scooter ride from Hoi An's bustling city center. Conveniently situated between the ancient town and An Bang beach, the hotel provides easy access to various attractions. While the location is serene and ideal for those wanting to escape city noise, it may feel a bit remote for guests preferring to walk, necessitating the rental of a motorbike or using Grab services.
Breakfast at the hotel garners mixed reviews. Some guests find it tasty, lovely and a good value for money, especially praising the cooked dishes. However, others describe it as basic and frugal with limited options and specific disappointments like rubbery pancakes. The absence of a buffet and the use of margarine instead of butter also detracted from the experience for some. Despite these drawbacks, the overall adequacy of breakfast offerings is appreciated by several guests.
The rooms at RAON Hoi An - STAY 24H are frequently praised for being spacious, clean and comfortable. Guests highlight the modern bathrooms, hot water and comfortable beds, noting the inviting atmosphere and nice furnishings. While there are occasional mentions of smaller rooms or minor damages, the overall quality exceeds expectations. Lovely views of the rice paddies and the appealing pool area add to the charm of the accommodations, even though some rooms have noise concerns.
Cleanliness is a high point with guests consistently noting spotless rooms and facilities. The meticulous maintenance of the outdoor facilities, including the swimming pool, stands out. Although a few minor issues like a damp smell from blankets and some dust were mentioned, the general sentiment towards cleanliness remains very positive.
The staff at RAON Hoi An - STAY 24H are highly praised for their friendly, kind and enthusiastic demeanor. Guests appreciate their attentiveness, helpfulness and the warm smiles from the receptionists. Though occasional language barriers were noted, the overall service is deemed excellent, contributing to a supportive and welcoming environment.
The swimming pool, described as beautiful and well-maintained, is a favorite among guests. It features a clean and pleasant environment with green spaces, warm water and available chairs and towels. While some feel the pool is smaller than expected and occasionally cloudy, it remains highly regarded for relaxation.
Feedback on the beds is mixed. Many guests find them very comfortable and conducive to a good night’s sleep, though some criticize them for being too hard with high and hard cushions. Occasionally, smelly pillowcases were mentioned. Despite these issues, the majority of guests still find the beds satisfactory for a restful sleep.
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