DoubleTree by Hilton Surabaya is celebrated for its prime location in the heart of the city, making it an ideal base for exploring Surabaya's vibrant lifestyle. Situated on Jl. Tunjungan, the hotel offers easy access to shopping centers like Tunjungan Plaza and a plethora of local eateries, allowing guests to immerse themselves in the dynamic local culture effortlessly. The hotel's central position also makes it convenient for exploring major attractions in the downtown area.
Guests have consistently praised the hotel's breakfast, which is regarded as an experience in itself. The extensive buffet showcases a delightful blend of international and Asian cuisines, satisfying diverse palates, including vegetarian and those seeking local delicacies. The top-notch quality of food and friendly service further enhances the dining experience, making it a memorable start to the day.
The accommodations at DoubleTree by Hilton Surabaya are highly appreciated for their spaciousness, modernity, and cleanliness. Visitors highlight the rooms' comfort, with attention to detail and functionality being key factors in enhancing their stay. The views from the rooms and the beautiful pool area contribute to a pleasant environment. Guests also commend the staff for their friendliness and excellent service, adding a personalized touch to the luxurious atmosphere of the hotel.
Cleanliness is a standout feature, as guests often remark on the meticulously maintained and welcoming environment. Though some feel the hotel lacks a degree of luxury in relation to its rates, the overall cleanliness and quality of services maintain a positive impression. The hotel also receives high marks for the comfort of its beds, providing an excellent sleep experience enhanced by plush mattresses and quality linens.
While opinions on the swimming pool are mixed, with some noting its relatively small size, the pool area is still appreciated for its pleasant ambience and additional features like the sauna and gym. The striking views and cleanliness of the facilities are noted as significant positives.
Overall, DoubleTree by Hilton Surabaya is a premier destination for travelers seeking an upscale, comfortable, and conveniently located accommodation. It delivers in terms of modern luxury, cleanliness, and exceptional value, reaffirming its reputation as one of Surabaya's top-tier hotel experiences.
Hotel Majapahit Surabaya MGallery is a luxurious and historical hotel located in the heart of Surabaya's bustling city center. Its location provides guests with easy access to nearby attractions and amenities, while its stunning gardens offer a serene and peaceful environment. The standout feature of the hotel is its delicious and varied breakfast buffet, offering a wide selection of food including Indonesian specialties. The dinner at the hotel's restaurant is also highly recommended, offering a great variety of tasty food. The spacious rooms offer comfortable beds, luxurious bathrooms and necessary amenities with a vintage atmosphere. The hotel's gym and pool are both highly enjoyable with guests commending the comfortable beds and exceptional staff. The hotel's historical status adds a unique and classic experience with a beautiful and well-preserved building exuding old world elegance. Despite some mixed reviews on cleanliness, guests overall praise the hotel for its exceptional staff and extensive facilities, making it the perfect choice for a luxurious stay in Surabaya.
Hotel Tugu Malang offers an exceptional experience, harmoniously blending a prime location with luxurious accommodations and top-tier service. Nestled in the heart of Malang, the hotel provides guests with convenient access to key cultural and historic attractions. Its central location near the train station and main square, coupled with its tranquil surroundings, makes it an ideal spot for both relaxation and exploration.
The culinary offerings at Hotel Tugu Malang are consistently praised. The breakfast, served à la carte by the pool, delights with a sumptuous mix of traditional and international dishes. The Melati and SaigonSan restaurants provide remarkable dining experiences with varied menu selections, highlighting local and Asian flavors. The inclusion of a complimentary afternoon tea further elevates the culinary experience, making it a highlight of many guests' stay.
Accommodations at the hotel exude charm and character with their unique design and historical elements. The spacious and immaculately clean rooms feature luxurious bedding that ensures a restful stay. Though some areas may benefit from modernization, the vintage appeal of the hotel adds to its allure. The cleanliness extends throughout the hotel, creating a serene and inviting atmosphere.
Guests frequently commend the hotel's friendly and attentive staff, who go above and beyond to make visitors feel special and cared for. The professional and approachable nature of the staff enhances the guest experience, ensuring seamless communication and exceptional service.
The hotel's amenities, including a serene pool set amidst lush greenery and a meticulously designed spa, contribute to a relaxing retreat. While the gym could benefit from an upgrade, the overall ambiance compensates for this minor shortcoming. The combination of a superb location, extraordinary decor, and historical charm establishes Hotel Tugu Malang as a five-star boutique destination. With its impressive blend of history, art, and luxury, it remains a top choice for discerning travelers seeking a unique and memorable stay.
At Four Points by Sheraton Surabaya, Pakuwon Indah, guests are consistently impressed by the hotel's prime location, offering direct access to the expansive Pakuwon Mall. This strategic positioning provides seamless connectivity to shopping, dining, and vibrant city attractions, making it a favored spot for leisure and exploration. The breakfast experience at the hotel is noted for its remarkable quality and variety, featuring an extensive buffet of Indonesian and Western dishes, complemented by attentive service and live music on weekends.
The rooms are highly praised for their cleanliness and spaciousness, with comfortable beds and impressive city views contributing to a pleasant stay. Cleanliness is a standout feature, with guests highlighting the hotel's well-maintained environment and friendly housekeeping staff ensuring rooms remain spotless. The staff overall is commended for their friendliness and professionalism, providing exceptional service and accommodating guest requests with thoughtful attention.
Guests appreciate the hotel's 24-hour gym, which is well-equipped and paired with a stunning pool area shared with the neighboring Westin hotel. Both facilities are noted for their cleanliness, appealing settings, and suitability for families. The pool's lovely views and grandeur, especially in the evening, add to the relaxing atmosphere. Lastly, the beds are described as superbly comfortable, with luxurious materials offering a restful night's sleep, often like a heavenly experience. The combination of excellent location, quality amenities, and attentive service makes Four Points by Sheraton Surabaya, Pakuwon Indah a compelling choice for a satisfying and enjoyable stay.
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International is highly praised for offering a balanced blend of luxury, convenience, and exceptional service. Its strategic location is a major highlight, directly connected to Ciputra World Mall, a prime shopping and dining destination. The hotel’s proximity to key spots in Surabaya makes it ideal for both business and leisure travelers, providing easy access to transportation and entertainment venues.
Guests commend the hotel's breakfast offerings, which feature a wide array of delicious options ranging from local Indonesian dishes to continental favorites. The extensive and sumptuous buffet is supported by attentive staff, contributing to memorable dining experiences. The rooms, spacious and elegantly furnished, offer extraordinary city views and are maintained to high cleanliness standards. Guests appreciate the luxurious amenities, such as large bathtubs and comfortable beds, which guarantee a restful night's sleep.
Cleanliness is a consistent aspect of positive feedback, with the entire establishment being noted for its meticulous upkeep. The staff receives glowing reviews for their friendliness, professionalism, and customer-oriented approach, making guests feel at home. Despite occasional delays in the check-in process, the staff’s efficiency and welcoming demeanor enhance the hospitality experience.
The rooftop infinity pool on the 22nd floor is another standout feature, offering guests relaxation with stunning views of Surabaya's skyline. Complemented by spa facilities, the pool area provides a complete wellness experience. Overall, Hotel Ciputra World Surabaya successfully combines a dynamic city backdrop with a warm, inviting atmosphere, ensuring guests have an unforgettable stay.
Ibis Styles Malang emerges as a standout choice for travelers seeking a comfortable and conveniently located stay in the bustling city of Malang. Strategically nestled with easy access to the city's main thoroughfares and close to the train station, the hotel offers a prime location for exploring nearby tourist attractions and enjoying local dining. While some guests find the immediate surroundings less enticing, the hotel's proximity to various culinary hotspots and the convenience of affordable taxi rides to nearby bars and restaurants are appreciated.
The hotel is lauded for its spacious and clean rooms, equipped with modern amenities that provide a cozy retreat for a relaxing stay. Guests particularly praise the remarkable comfort of the beds and enjoy delightful views of Malang from higher floors. While some visitors feel the decor is a bit outdated, the value for money, combined with reasonably priced food options, makes the hotel a favorable choice.
Breakfast at Ibis Styles Malang is celebrated for its extensive variety, especially among those who indulge in local Indonesian flavors. Though some international guests wish for more Western options, the overall breakfast experience is fulfilling, complemented by the pleasant dining ambiance.
Cleanliness is generally well-maintained, with attentive service ensuring guests a tidy environment. Minor issues noted by some guests suggest room for improvement, yet the overall neatness and comfort are a draw for many.
The exceptional hospitality of the staff consistently garners high praise, with their kindness and readiness to assist leaving a lasting impression. The helpfulness and English proficiency of the staff enhance the overall experience, contributing significantly to guest satisfaction.
Family travelers find the hotel accommodating, with features such as connected rooms, a kids corner in the restaurant, and engaging activities like a swimming pool and gym facilities. The pool, in particular, is a hit among guests, appreciated for its clean and aesthetically pleasing setup.
Overall, Ibis Styles Malang combines strategic convenience, exceptional service, and comfortable accommodations, making it a highly regarded choice for both leisure and adventure-seeking travelers visiting Malang.
Cordia Hotel Surabaya Airport, formerly Ibis Budget Surabaya Airport, is highly praised for its strategic location within the domestic terminal of Juanda Airport. This positioning makes it exceptionally convenient for travelers with early flights or short layovers, enabling smooth transitions between relaxation and flight boarding without the need for extra transportation. Guests appreciate the hotel's clean, comfortable environment and necessary amenities such as effective air conditioning and a reliable hot shower. The staff at Cordia Hotel stands out for their friendliness and efficiency, contributing to a welcoming atmosphere and a seamless check-in experience.
The rooms, while compact and resembling capsule-style accommodations, are well-organized and functional, providing essential amenities for brief stays. Guests often highlight the cleanliness and comfort of these rooms, despite their small size and somewhat outdated furnishings. The soundproofing ensures a quiet night's sleep amidst the bustle of the airport, a feature particularly valued by those seeking rest during their travels. While there are isolated issues with maintenance, such as broken fixtures or occasional pest sightings, staff responsiveness tends to mitigate these concerns effectively.
Breakfast at the hotel starts as early as 3:00 or 4:30 a.m., catering to early travelers with a selection of traditional Indonesian and Western dishes. While some guests appreciate the variety and taste, others note that the quality and variety could improve, with limited options available for late risers. Despite this, the early timing and the complimentary nature of the service are positive aspects noted by patrons.
The comfort of the hotel beds is frequently noted, with most guests finding them conducive to a restful night's sleep, a crucial element for transit travelers. Though preferences vary, the overall impression is positive, with the comfortable sleeping arrangements complementing the cleanliness and convenience of the hotel.
For business travelers, the hotel's functional approach makes it an appealing choice for brief stays, with ease of access to check-in areas and swift check-in/check-out processes. While compact rooms may pose a challenge for those with large luggage, the available amenities, including leisure options like a ping pong and billiard table, cater adequately to the needs of travelers in transit.
Overall, Cordia Hotel Surabaya Airport is a practical and budget-friendly option for travelers in need of a comfortable and convenient stopover at Juanda Airport, with efficient service and amenities tailored for short stays.