The Hilton Scranton & Conference Center is highly regarded by guests for a variety of reasons, making it a popular choice for travelers. Centrally located in downtown Scranton, the hotel provides easy access to cultural attractions, dining options, and shops, making exploration convenient and enjoyable. Guests appreciate the beautiful and safe environment surrounding the hotel, adding to its appeal for both business and leisure visitors.
One of the standout features is the breakfast experience, praised for its wide variety of options and the exceptional service provided by staff, including chef Carl, who is noted for his crafted made-to-order omelets. The breakfast buffet, which includes favorites like pancakes and French toast, caters to adults and children alike, though it comes at an additional cost.
Guests also commend the spaciousness and comfort of the rooms, emphasizing the cleanliness and quiet environment that facilitate relaxation. Despite some mentions of dated furnishings and occasional maintenance issues, the well-maintained public areas and friendly staff significantly contribute to a positive stay. The hotel's commitment to cleanliness is consistently acknowledged, with guests feeling secure and comfortable throughout their visit.
The staff at Hilton Scranton & Conference Center are frequently praised for their friendliness and professionalism, going above and beyond to accommodate guest needs. The pool and gym facilities enhance the overall experience, offering clean, well-maintained amenities for both relaxation and fitness activities.
Parking is generally viewed as convenient, with an accessible garage that guests find easy to navigate, albeit with a fee. The beds at the hotel are particularly noted for their comfort, contributing to a restful stay that leaves guests satisfied.
Overall, the Hilton Scranton & Conference Center is celebrated for its excellent location, attentive service, and comfortable accommodations, ensuring that guests have a memorable and pleasant experience during their visit to Scranton.
Summary of reviews related to the '4 Star' category
Mohegan Pennsylvania is an adults-only hotel that offers passable facilities at a good price. The rooms are nice and the beds are comfy, making for a pleasant trip. The restaurants on the property are enjoyable, but some guests feel that the hotel needs to be updated. Despite this, overall experiences have been very good and even exceptional for some with guests finding the hotel to be very nice at times. However, there are a few unsatisfactory experiences with some guests disappointed and not willing to come back soon. Despite this, there are also many positive experiences with guests mentioning that their stay was awesome and that they got more than they expected. A fun couple of nights can be had, especially at the comedy club and passing through guests have had great stays as well. Overall, there is room for improvement, but Mohegan Pennsylvania can provide a superb and enjoyable stay for those who choose to visit.
Summary of reviews related to the '4 Star' category
Located in Wilkes Barre, the DoubleTree by Hilton Wilkes-Barre, offers a delightful stay with a four-star rating that meets expectations. Many guests have praised the hotel for its friendly staff, ensuring good customer service throughout their visit. Rooms are notably large and comfortable, providing ample space to relax.
The hotel places a strong emphasis on cleanliness and quality, which can be seen in the well-maintained and large bathrooms. Additionally, the breakfast buffet receives positive mentions, offering a reasonable and satisfying start to the day. For those who appreciate aesthetics, the hotel’s extensive floral displays contribute to its luxuriously portrayed environment. Overall, the Holiday Inn Wilkes Barre - East Mountain delivers a well-rounded and satisfying experience for its guests.
Overall, The Woodlands Inn is an adequate option for those wanting a convenient location. While some found the rooms to be dated, others appreciated the proximity to their destinations. The free breakfast can be hit or miss, but the manager is responsive. Some cleanliness and functional issues were reported, such as dirty curtains and a faulty toilet, but the hotel has potential for improvement. The hotel does have stairs and some guests found the beds to be noisy. Budget-conscious travelers may want to consider this hotel.
Motel 6 Wilkes Barre Arena is highly praised for its strategic and convenient location, providing easy access to shopping, dining and local attractions. Situated near the I-81 interstate and in close proximity to an event arena, the hotel's location is ideal for travelers attending events and seeking nearby amenities. Guests appreciate the ample parking and overall accessibility, making it a top choice for those valuing convenience.
The cleanliness of the motel stands out with numerous guests commending the spotless and modern environment. The housekeeping staff receives special mention for their attention to detail and friendly service, ensuring a comfortable stay. The cleanliness is often compared favorably to higher-end properties, adding to the overall positive impression.
Guest interactions with the staff are consistently positive, highlighting their friendliness, professionalism and helpfulness. The front desk employees, in particular, are noted for their courteous demeanor and exceptional service, creating a welcoming and home-like atmosphere.
While the rooms receive mixed reviews, positive notes include their cleanliness, spaciousness and modern updates. The check-in process is often described as fast and easy. However, some guests noted a strong perfume-like odor in certain rooms and the lack of basic amenities such as shampoo, hairdryers, refrigerators and microwaves. The absence of carpeting is appreciated for maintaining cleanliness, despite occasional reports of sticky floors.
The beds, on the other hand, draw mixed responses. Though some guests find them comfortable, many criticize the beds for being too firm or uncomfortable. Complaints about small bed sizes and worn mattresses are common, often detracting from the overall room experience.
In summary, Motel 6 Wilkes Barre Arena excels in location, cleanliness and staff friendliness. While the rooms are generally clean and modern, amenity shortcomings and bed comfort issues are areas for potential improvement. The motel remains a recommended choice for those seeking convenience and cleanliness with amicable staff in Wilkes Barre.