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Summary of reviewsThe JW Marriott Edmonton ICE District is consistently praised for its exceptional offerings across various aspects, creating a luxurious and memorable experience for guests. One of the standout features is its prime location in downtown Edmonton, which is particularly convenient for attendees of events at Rogers Place. The hotel provides seamless access to the arena and other city attractions, coupled with excellent valet services. The beautiful accommodations and the friendly, professional staff further elevate the guest experience, earning commendations for the lobby, rooms, and restaurant.
Dining at the JW Marriott Edmonton ICE District is celebrated for its superb quality, with guests expressing delight over Braven restaurant's incredible culinary offerings and attentive service. The hotel’s room service and other dining spots, such as the Lobby Bar and Alchemy, are similarly appreciated, contributing to a remarkable culinary journey. When it comes to breakfast, while some guests find room service and the Executive Lounge offerings perfect, there are minor concerns about pricing clarity.
The hotel's rooms provide a perfect blend of comfort and modern design, consistently lauded for their cleanliness and style. Guests appreciate the comfortable beds and the amenities, making their stay enjoyable and relaxing. The views overlooking the ICE District are often described as stunning, enhancing the accommodation experience.
The commitment to cleanliness is another highlight, with the hotel maintaining a spotless environment complemented by thoughtful and friendly staff. This dedication to service excellence extends to the gym facilities, which are often described as next level, offering a comprehensive fitness and relaxation experience.
Staff at JW Marriott Edmonton ICE District are frequently spotlighted for their warm, professional, and accommodating nature. Their attention to detail and dedication to creating personalized experiences make guests feel valued and pampered, contributing significantly to the hotel’s reputation for world-class service.
Despite some varied opinions regarding parking, particularly concerning cost and clarity, the valet service is generally regarded as efficient and convenient. This adds to the hotel's appeal for visitors seeking a touch of luxury. Overall, the JW Marriott Edmonton ICE District provides a sophisticated, upscale environment with outstanding amenities and services, ensuring that guests enjoy a first-class experience in Edmonton's vibrant ICE District. Show more
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Luxury Hotel
This modern luxury hotel is located in the vibrant ICE District and features sophisticated rooms and suites, a world-class spa (Spa by JW), an expansive fitness facility (Archetype), and high-end dining options.
Hotel near Golf Courses
Located in downtown Edmonton, this hotel offers convenient access to several golf courses in the Edmonton area. After a day on the green, guests can enjoy the hotel's upscale amenities and dining options.
Hotel for Honeymoon
As a luxury hotel, the JW Marriott Edmonton ICE District provides high-end amenities and services perfect for a memorable honeymoon experience. Its modern design and central location in the ICE District offer access to dining and entertainment options.
Hotel with Spa
This hotel features the Spa by JW, downtown Edmonton's only luxury spa experience, offering lavish treatments and soothing massages. It also provides innovative ways to spa on your own schedule, including private coaching, meditation pods, fitness classes, and group spa bookings.
Family Friendly Hotel
Located in the heart of the ICE District, it provides easy access to family-friendly entertainment and dining options. The hotel features luxurious amenities, including spacious rooms and suites suitable for families, and offers a high level of service.
Hotel with Swimming Pool
The JW Marriott Edmonton ICE District features an indoor pool with modern design and city views. The pool area is part of a luxurious wellness experience, providing a relaxing and upscale environment.
Heated Pool Indoor Pool
Business Hotel
This sleek hotel in downtown Edmonton combines modern luxury with a vibrant atmosphere. The hotel features striking decor with Alberta-inspired custom artwork and marble accents. On-site dining options include a steakhouse and a rooftop bar.
Hotel with Parking
This hotel offers premium parking facilities as part of its luxury experience. Located in the ICE District, it provides convenient access and secure parking options for guests.
Hotel with Gym
This hotel offers a state-of-the-art fitness center with modern equipment, ensuring guests have access to a comprehensive workout facility. It is part of the ICE District, providing access to various entertainment and dining options.
4-Star Hotel
Connected to Rogers Place, this hotel offers modern luxury and convenience. It boasts stylish rooms, multiple dining options, and an expansive fitness facility. Its prime location in the ICE District makes it ideal for entertainment and events.
Hotel with Indoor Pool
As a luxury hotel, it features a well-maintained indoor pool and a hot tub. These amenities provide a high-quality aquatic experience for guests in a prime downtown location.
Hotel with Heated Pool
The hotel provides a heated indoor pool and whirlpool, offering a luxurious aquatic amenity in a prime downtown location.
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Romantic Hotel
Accessible Hotel
Hotel for Yoga
Room Types
Guest Room, 1 KingProviding free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
Guest room, 2 QueenProviding free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.
Deluxe Guest Room with King Bed and City ViewOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.
Executive level, Guest room, 1 KingOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, executive lounge access, a wardrobe as well as city views. The unit has 1 bed.
Deluxe Corner, Deluxe Guest room, 1 King, Corner roomProviding free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.
Executive Deluxe Room, Deluxe Guest room, 1 KingFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room features air conditioning, a tea and coffee maker, executive lounge access, a wardrobe and a flat-screen TV with streaming services. The unit has 1 bed.
Executive level, Guest room, 2 QueenProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 2 beds.
Suite, 1 KingThe spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. The suite provides air conditioning, a tea and coffee maker, a dining area, a wardrobe and a flat-screen TV with streaming services. The unit offers 1 bed.
One-Bedroom King Suite The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. This air-conditioned suite features a dining area, a flat-screen TV with streaming services a tea and coffee maker and executive lounge access. The unit has 1 bed.
Executive Lounge Access, 1 Bedroom Vice Presidential Suite, 1 KingThis spacious suite includes 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite offers a flat-screen TV with streaming services, a tea and coffee maker, executive lounge access and a dining area. The unit has 1 bed.
Presidential Suite, 1 KingThis spacious suite is comprised of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The suite offers air conditioning, a tea and coffee maker, executive lounge access, a dining area and a flat-screen TV with streaming services. The unit offers 1 bed.
Guest Reviews
9.1
Excellent
Location
The JW Marriott Edmonton ICE District boasts a coveted location that consistently wins praise from guests, especially those drawn to events at Rogers Place. Situated at the heart of downtown, the hotel provides seamless access to the arena, where hockey fans find unmatched convenience in walking to games without stepping outside, an appealing feature during Edmonton's colder months. The ease of reaching various city attractions and the excellent valet services further enhance its accessibility. Guests appreciate the modern, upscale property for its beautiful accommodations and friendly, professional staff, while the lobby, rooms, and restaurant receive commendations for their exceptional quality. The hotel's central position also offers a unique vantage point for enjoying the vibrant Ice District, making it a fantastic choice for anyone attending events or exploring the downtown scene.
Breakfast
The breakfast experience at JW Marriott Edmonton ICE District presents a mix of impressions from guests. On the positive side, room service breakfast receives praise for being tasty and arriving promptly, offering guests a convenient and enjoyable start to their day. Additionally, the Executive Lounge on the 22nd floor leaves a favorable impression with its perfect breakfast options and delightful cocktail and snack hour. Guests compliment the avocado toast for its quality and freshness, adding a touch of gourmet satisfaction to their morning meal.
While the breakfast service in the restaurant is generally well-received, its availability is limited to a single venue without a buffet option. Some guests note issues with the clarity of breakfast pricing, especially regarding the allocation of vouchers versus expectations set by booking platforms. Although a few patrons find the breakfast offerings to be on the higher side price-wise, the exceptional service quality and culinary experiences in certain aspects appear to outweigh the drawbacks for many guests.
Dinner
Nestled in the heart of Edmonton’s vibrant ICE District, the dining experiences at JW Marriott Edmonton ICE District stand out as exceptional. Guests consistently praise Braven restaurant as incredible, often describing the food as out of this world and excellent. With a variety of delectable options, Braven has become a highlight for many, appreciated not only for its culinary offerings but also for its attentive and professional staff. Room service enhances the overall dining experience, offering delicious meals that arrive promptly.
Beyond Braven, guests also find the Lobby Bar and Alchemy to provide excellent menu choices, contributing to the hotel's reputation for superb dining options. The hotel's aesthetic and decor further amplify the overall dining atmosphere, making every meal memorable. With such high acclaim, JW Marriott Edmonton ICE District undoubtedly delivers on its promise of a remarkable culinary journey.
Rooms
The JW Marriott Edmonton ICE District offers a delightful blend of comfort and modernity, drawing praise for its immaculate and stylish rooms. Numerous guests have appreciated the property's cleanliness, highlighting the spotless condition of both the rooms and the overall facility. The contemporary design of the rooms, coupled with phenomenal layouts, has impressed many visitors, offering a beautiful retreat with all the expected amenities.
Guests have spoken fondly of the hotel’s convenient location, particularly its proximity to Rogers Place and downtown Edmonton. This adds an extra layer of appeal for those interested in exploring local attractions. The views from the hotel, especially those overlooking the ICE District, are frequently described as stunning, enhancing the overall experience.
Comfort doesn't fall short, with many highlighting the comfort of the beds and the amenities provided. Room service has been noted as delicious and convenient, ensuring guests enjoy their stay to the fullest. The attentive and pleasant staff further enhance the guest experience, making for a welcoming atmosphere. While some noted the smaller size of rooms, the emphasis on cleanliness and modern aesthetics ensures a generally positive impression. Overall, the JW Marriott Edmonton ICE District provides a sophisticated and comfortable environment for travelers seeking both style and convenience.
Beds
Visitors to the JW Marriott Edmonton ICE District have largely positive feedback regarding the beds, with many describing them as incredibly comfortable and among the best they have experienced in any hotel. The luxurious king-size beds, praised for their quality, are highlighted for making a restful night's sleep almost guaranteed. While a few guests found the beds to be on the firmer side, most agree that they are beautifully designed to provide maximum comfort. The mattresses receive accolades for their exceptional comfort, with several guests noting they are the most comfortable they have encountered. While the comfort of the pillows received mixed feedback, the overall experience of the bedding was predominantly favorable, contributing to a highly satisfactory stay.
Cleanliness
The JW Marriott Edmonton ICE District consistently impresses guests with its commitment to cleanliness and modern comforts. The hotel offers a stunning environment, with beautifully clean rooms that are both modern and inviting. Many reviews highlight the spotless condition of the bathrooms and living spaces, emphasizing the meticulous attention to detail maintained throughout the property. Guests are welcomed by thoughtful and friendly staff, enhancing the overall experience of staying in this upscale establishment. Its central location also proves convenient for visitors, adding to its appeal. With sleek lines and a cozy yet polished atmosphere, the hotel not only meets but often exceeds expectations for cleanliness and service, resulting in a likelihood of return visits from satisfied guests.
Staff
Nestled in the vibrant hub of Edmonton's ICE District, JW Marriott stands out, particularly due to its remarkable staff. Reviewers consistently spotlight the exceptional service offered by the hotel’s team. From the moment guests arrive, whether alighting from a cab or arriving at the valet, the warm, friendly nature of the staff is apparent. Their professionalism and efficiency are admired across all areas, including check-in, lounge, and restaurant services.
The staff is described as not only accommodating but also attentive to the tiniest details, ensuring guests feel pampered. Whether it's arranging special touches like a birthday greeting or setting up amenities for families with infants, the team's efforts to tailor experiences are frequently lauded. Their dedication to going above and beyond is symbolized in gestures that contribute to unforgettable stays.
Beyond their welcoming demeanor, the staff exudes a level of service that is often described as top-notch or world-class. Many note the team's friendliness paired with professionalism, creating an environment where guests truly feel cared for. This commitment to hospitality doesn't go unnoticed, with personal touches and the seamless experience making the staff at JW Marriott Edmonton ICE District a standout feature of a guest’s stay.
Gym
The JW Marriott Edmonton ICE District boasts an outstanding fitness facility that leaves guests thoroughly impressed. Visitors consistently praise the gym, describing it as incredible and next level. Situated on the hotel’s expansive fifth floor, it's more than just a fitness center; it's likened to a spa experience combined with multiple gyms. Access to the gym is highlighted as exceptional, providing guests with a top-tier workout environment. Complementing the gym is a pool and hot tub area that guests find delightful and refreshingly uncrowded. This remarkable offering ensures that those seeking both relaxation and rigorous exercise have their needs superbly met during their stay.
Parking
Guests at the JW Marriott Edmonton ICE District have varied opinions about the parking situation at the hotel. The standout feature is the valet parking service, which many visitors find to be amazing, quick, and convenient. This adds a touch of luxury and efficiency to the stay. However, some guests express concerns regarding the overall clarity of how to receive the hotel rate for parking and have noted that parking fees are not included in the room price, with some considering the costs to be on the higher side. Despite these points, the hotel's parking facilities are generally appreciated by those who have used the valet services, although a few see room for improvement in terms of convenience and cost.
Luxury
The JW Marriott Edmonton ICE District offers an upscale and modern experience that is consistently highlighted by guests for its luxurious appeal. Visitors frequently praise the hotel for its beautiful and contemporary ambiance, with the property exuding a high-end feel that aligns with its five-star status. The impeccable amenities and services provided contribute to a truly first-class experience. The hotel is expertly maintained, ensuring that everything is always perfect and welcoming. While rooms are noted for their suitability for business travelers, guests can enjoy a variety of high-end luxury amenities that enhance the overall experience at this beautiful location.
Yes, JW Marriott Edmonton ICE District has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at JW Marriott Edmonton ICE District.
Yes, JW Marriott Edmonton ICE District welcomes dogs.
Yes, parking facilities are available at JW Marriott Edmonton ICE District.