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Summary of reviewsThe Melia Ria Hotel & Spa in Aveiro enjoys a prime location close to the city center and charming attractions, providing a peaceful, scenic environment with excellent access to the vibrant heart of the city. The hotel is also conveniently near the train station and offers ample parking facilities, making it a practical base for exploring the region.
One of the standout features at Melia Ria is the breakfast, celebrated for its diversity, high quality and extensive offerings that include both hot and cold options. Guests frequently highlight the delicious and well-prepared food, praising the variety catered to different dietary needs and the pleasant setting with lovely views. Dinner at the hotel's restaurant also earns commendations for its cuisine and ambiance, although some guests suggest improvements in buffet quality and service speed.
Guest rooms are often described as spacious, comfortable and clean, featuring modern facilities and lovely views, especially from upper floors. Noteworthy mentions include the high comfort of the beds and luxurious toiletries. However, some feedback points to maintenance inconsistencies such as non-functioning amenities and issues with temperature control and soundproofing.
Cleanliness is another strong point for the hotel with many guests finding the rooms and common areas exceptionally clean and well-maintained. While there are occasional notes about delayed cleaning services and minor maintenance issues, the overall sentiment remains positive.
The staff at Melia Ria Hotel & Spa receive widespread acclaim for their friendliness, professionalism and attentiveness. The reception team and other employees are frequently highlighted for their warm welcomes, efficient service and willingness to fulfill special requests, significantly enhancing the guest experience.
Wi-Fi experiences, however, are mixed with some guests praising the quick and stable connection, while others report weak signals and connectivity problems, especially in the rooms. The hotel's spa receives varied feedback, praised for its relaxing facilities and excellent services like massages, but also noted for its need for renovation and issues such as non-functioning features and limited access.
The gym is well-equipped and modern, appreciated for its cleanliness and excellent facilities, though its operating hours could be more flexible. The pool receives positive remarks for its design and hydro-massage features, but logistical challenges like mandatory reservations and cold water temperatures are occasionally mentioned.
Parking at the hotel is convenient with options including an underground garage, private parking and a free public lot nearby. Guests find parking accessibility satisfactory, although availability can be limited at times. The presence of electric vehicle charging options further adds to the convenience for those traveling with electric cars.
Overall, the Melia Ria Hotel & Spa offers a largely positive experience with excellent location, breakfast and staff service, making it a solid choice for visitors to Aveiro. However, improvements in Wi-Fi reliability, spa maintenance and certain dining and room maintenance aspects could enhance guest satisfaction further.
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