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Summary of reviewsOYO Hotel Real Del Sur, Estadio Chihuahua offers a strategically located stay in Chihuahua, advantageous for travelers looking for convenience with its proximity to the airport, bus station, and various local attractions. The hotel's positioning is appreciated by those traveling for business, attending specific events, or requiring easy access to transport facilities.
The feedback on the rooms is quite varied, with some guests finding them spacious and comfortable. However, many reviews indicate significant challenges regarding room maintenance and cleanliness, citing issues such as dirt, pests, and malfunctioning amenities. It is advisable for potential guests to set expectations and possibly verify room conditions beforehand.
Cleanliness is a notable area of concern, with reports of inadequate hygiene practices, highlighting issues like moldy bathrooms and unclean linens. These conditions underline an urgent need for management to prioritize cleaning standards.
The staff receives mixed feedback. While some guests commend their friendliness and attentiveness, others experience inconsistent service, where problems such as inattentiveness and reservation mishandling arise. Interaction quality appears to vary, suggesting a need for improved staff training and consistency in customer service.
Wi-Fi services also present a mixed experience. Some guests report satisfactory connectivity when functional, but a significant share of visitors face issues, particularly with connecting on certain floors, pointing to areas needing better connectivity solutions.
The beds at OYO Hotel Real Del Sur elicit diverse reactions. Some guests find them comfortable, while others criticize the hardness of mattresses and occasional lack of bedding, which sometimes includes reports of bedbugs. The comfort level seems inconsistent, indicating room for improvement in bed quality to ensure a restful stay.
In conclusion, while the hotel has potential due to its strategic location and some positive interactions, it stands to benefit greatly from improvements in cleanliness, service consistency, and facility maintenance to enhance the overall guest experience.
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Hotel with Rooms With Jacuzzi / Hot-tub