Info
Summary of reviewsHotel Wurster Kroog enjoys a convenient location with easy access to public transportation, ensuring that guests can navigate the city with ease. Situated near a bus stop and a short ride from the main train station, the hotel also offers proximity to a shopping mall, local bakeries and the harbor. While noise from the busy main road is a potential issue, the pragmatic location appeals to those needing quick access to motorways and city amenities.
The breakfast at Hotel Wurster Kroog generally receives positive feedback for its variety and freshness with many guests highlighting the extensive and well-arranged offerings. Friendly and accommodating staff enhance the breakfast experience. However, there are some concerns about the simplicity and lack of variety, suggesting room for improvement.
Rooms at the hotel offer a mix of experiences. Positively, they are mostly described as spacious, modern and well-furnished, often featuring amenities like porches or terraces. However, inconsistency in cleanliness and room maintenance can affect the overall comfort with issues such as unpleasant odors, mold, dust and occasional pest problems reported.
Cleanliness at Hotel Wurster Kroog garners mixed reactions. Many guests find the rooms and bathrooms clean and tidy. Nonetheless, there are persistent complaints about specific areas requiring better attention, such as dust under beds, cobwebs and mold in bathrooms. The absence of daily cleaning was also noted, affecting the overall perception of cleanliness.
The staff at Hotel Wurster Kroog are frequently praised for their friendliness and accommodating nature, contributing to a pleasant stay. Despite occasional issues with staff availability, particularly during check-in and check-out, the predominant sentiment is positive with commendable service from breakfast staff and general assistance.
Complimentary Wi-Fi is offered but receives consistent criticism for being unreliable and slow with many guests unable to connect in their rooms. Complaints about the service remain largely unresolved, affecting the overall convenience.
Parking options at Hotel Wurster Kroog are well-regarded with free parking available both behind the house and in a nearby lot. Guests appreciate the convenience, although some minor restrictions and less-than-ideal spots were mentioned. Generally, the parking situation is satisfactory and enhances the guest experience.
Opinions on the beds are mixed; some guests find them very comfortable, while others report issues with softness or hardness. Additionally, concerns about cleanliness and maintenance, such as stained linens and loosely attached headboards, highlight the need for consistent quality control to ensure guest comfort.
Overall, Hotel Wurster Kroog provides a largely positive experience, particularly praised for its location, friendly staff and spacious, modern rooms. However, improvements in cleanliness, Wi-Fi reliability and bed maintenance could enhance the overall guest experience.
Show moreRead review summaries for all categories
Categories
