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Summary of reviewsHotel Portofino by InsideHome enjoys a favorable location, centrally situated in Empuriabrava, providing easy access to both the sea and city center, along with picturesque canal views from some rooms. Guests commend the friendly and attentive staff who enhance the welcoming atmosphere, contributing to a satisfactory quality-price ratio. The well-positioned hotel offers convenient parking and is praised for its ease of accessibility, making it a smart choice for visitors seeking a comfortable base.
The dining experience is positively noted, especially for its accommodating café-restaurant, serving tasty meals, with particular praise for the pizza. Staff members are frequently highlighted for their friendliness and efficiency, further enhancing the positive overall experience. These aspects, combined with cleanliness in certain rooms, make the establishment memorable despite some inconsistencies.
While the hotel presents mixed reviews in terms of cleanliness and maintenance, the spaciousness of the rooms is appreciated. Some accommodations offer scenic views, although there are mentions of dated facilities needing attention. Bedrooms receive mixed feedback regarding comfort, yet many find them suitable for a restful night's sleep.
The swimming pool, like other facilities, receives mixed feedback, with guests valuing its contribution to relaxation, though noting maintenance issues. Nonetheless, its availability is an appreciated feature, complementing the overall amenities like clean bathrooms and lovely balcony views.
Overall, Hotel Portofino by InsideHome stands out for its prime location, friendly staff, and dining options, offering guests a pleasant stay despite certain areas requiring improvement. Show more
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Categories
Hotel with Parking
Hotel Portofino by InsideHome features private parking available on site, including accessible parking options for guests.
Cheap Hotel
This hotel is specifically recommended as a budget-friendly option in Empuriabrava. It offers a hotel experience at a potentially lower price point, providing good value for travelers seeking affordability.
Small Hotel
Located in the core area of the small town, it provides warm service and pier views. The balcony and restaurant bar downstairs add to its appeal as a good value small hotel.
Hotel with Outdoor Pool
This 3-star hotel features a seasonal outdoor swimming pool. It also offers a bar and is located within a 15-minute walk of Empuriabrava Beach.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
3-Star Hotel
Room Types
Guest Reviews
Location
Hotel Portofino by InsideHome enjoys a prime location highly praised by its guests. Nestled centrally in the town of Empuriabrava, the hotel ensures easy access to both the sea and city center, making it convenient for guests to explore the surrounding area on foot. The picturesque view of the nearby canal adds to the appeal, with some rooms offering scenic balcony views worth mentioning. Accessibility is a strong point with ample parking facilities nearby, making arrival and departure hassle-free. Within close proximity to shops and the beach, guests appreciate the hotel's ideal positioning for both leisure and relaxation. Additionally, the welcoming atmosphere is enhanced by attentive staff and clean accommodations, all contributing to a satisfactory quality-price ratio. This well-situated hotel represents a smart choice for visitors seeking a comfortable and well-connected base in Empuriabrava.
Breakfast
Hotel Portofino by InsideHome offers a mixed experience when it comes to breakfast. While some guests appreciated the good quality of the breakfast and restaurant service, others found the selection to be quite limited and lacking in variety. The breakfast buffet did not consistently meet expectations, and the absence of cooked options like eggs and bacon was noted by multiple guests. There were several mentions of breakfast not being included in the room price, which resulted in some dissatisfaction, especially given the cost of the stay.
The availability and timing of breakfast also seemed to be inconsistent, with some guests reporting that no breakfast was provided even though it had been advertised. Additionally, the dining environment at times left much to be desired, with reports of improper cleanliness, such as empty bottles left on the bar counter, which detracted from the overall experience. Some guests also mentioned industrial qualities and the use of paper cups for coffee, which further contributed to an underwhelming impression.
Overall, while there were some positive remarks about the hospitality and the restaurant, the breakfast experience at Hotel Portofino by InsideHome appears to fall short of expectations for many guests. Improvements in offering a wider variety and ensuring better consistency could enhance the guest experience considerably.
Dinner
Nestled within the inviting premises of Hotel Portofino by InsideHome, the dining experience stands out as a blend of convenience and quality. The on-site restaurant and bar offer a welcoming atmosphere that guests appreciate, with the café-restaurant on the ground floor providing easy access even on Sundays. Diners frequently remark on the tasty offerings, highlighting the good value for money. The hotel's accommodating and friendly staff add to the positive dining experience, ensuring guests enjoy their meals in a pleasant environment. Pizza lovers, in particular, praise the delicious creations served with a smile. Overall, the hotel's dining options reflect both quality and convenience, leaving guests satisfied with their culinary choices.
Rooms
Hotel Portofino by InsideHome presents a mixed experience for travelers, with a few standout positives amidst notable areas for improvement. Guests have consistently praised the spaciousness of the rooms, noting that many are unexpectedly large, affording comfort and relaxation. Rooms with views of the canal provide a scenic and pleasant atmosphere, particularly appreciated by visitors. Additionally, efficient and friendly staff contribute to a welcoming environment, enhancing the overall experience.
However, many reviews highlight issues with cleanliness and maintenance. Some find the accommodations outdated, with unkempt and poorly maintained facilities that detract from the potential charm of the space. Specific complaints include blocked sinks, broken bathroom doors, and occasional heating issues. Bedding and linens have also received critiques for being worn or uncomfortable, affecting the quality of restful sleep. Despite these drawbacks, a few rooms are clean and well-equipped, indicating an inconsistency that some guests have encountered.
In terms of dining, the café-restaurant onsite has received compliments, notably for its availability even on Sundays and for serving good pizzas. Overall, while Hotel Portofino offers spacious rooms and a convenient location, travelers may want to consider the mixed feedback regarding cleanliness and room maintenance before booking their stay.
Beds
Hotel Portofino by InsideHome has received a variety of feedback regarding its beds, with some positive highlights. Many guests have remarked on the comfort of the beds, noting that they contributed to a restful night's sleep. The beds are described as comfortable, which aligns well with the hotel's good quality price ratio. However, some reviews suggest areas for improvement. Issues such as sagging mattresses, thin pillows, and bedding of lesser quality were noted. There were mentions of the need for updated mattresses and concerns over sheets and mattress conditions negatively impacting hygiene and comfort. Despite these concerns, the spaciousness of the rooms and comfort of many of the beds offer a welcoming environment for travelers seeking value.
Cleanliness
Hotel Portofino by InsideHome presents a mix of cleanliness experiences according to guest reviews. While some visitors appreciated the clean environment and recognized a friendly and accommodating staff, the hotel struggles with maintenance and hygiene in several areas. Patrons noted clean and spacious rooms that were much cleaner than they had expected. However, concerns were raised over dated facilities, with reports of rusty bathtubs, poorly fixed fixtures, and mold, which contributed to an atmosphere of neglect. Some guests also reported issues with dirty sheets, floors that had not been properly cleaned, and bathrooms that suffered from maintenance problems such as leaking fixtures and inadequate drainage. Despite the hotel's effort to allegedly improve through remodeling, guests found this progression to be subpar. Overall, the blend of positive staff interaction and facilities that require significant attention paints a complex picture of the hotel experience.
Staff
Hotel Portofino by InsideHome provides guests with a warm and welcoming experience, largely attributed to its staff. Visitors consistently praise the friendliness and kindness of the hotel personnel, highlighting their attentive and helpful nature. Guests appreciate the efficient service provided by reception, noting that staff members are available for information and are quick to find solutions to booking issues.
The café-restaurant is a notable feature, offering convenience to travelers, especially on Sundays. Despite occasional concerns about reception availability, the staff is generally recognized for being super friendly and providing attentive service, both in the hotel and the restaurant settings.
Located beautifully by the water and offering scenic views of the canals, the hotel’s setting contributes positively to the overall experience. The establishment prides itself on calm and comfort, supported by its clean and well-situated environs. With smaller rooms and on-street parking, it caters to guests seeking a serene place to stay. Overall, the delightful and considerate staff make Hotel Portofino by InsideHome a memorable choice for travelers.
Pool
Hotel Portofino by InsideHome features a swimming pool that receives mixed reviews from guests. Some have found the pool to be a highlight, describing it as a great facility that adds to the overall hotel experience. The pool's location across the street from the main building is noted, but the accessibility is still appreciated, offering a nice space for relaxation on the hotel's expansive terrace. However, there have been mentions of inadequate maintenance, with observations of the pool occasionally appearing green and unclean. Guests have noted the presence of litter such as cigarette butts, pizza boxes, and cans around the deckchairs, suggesting a need for better upkeep and possibly providing ashtrays for smokers or enforcing a non-smoking policy. Despite the challenges regarding cleanliness and maintenance, the availability of the pool is still valued by guests, contributing to the appeal of Hotel Portofino alongside its nice rooms and amenities like clean bathrooms and a lovely balcony view.
Parking
Hotel Portofino by InsideHome offers convenient parking options that are appreciated by guests. Located on the main road, the hotel is easy to find, contributing to its good accessibility. Some guests have mentioned the availability of parking directly in front of the hotel and even highlighted optimal garage parking options. Additionally, there is free parking nearby for those who prefer not to use on-site spaces. Although there have been mentions of occasional flooding in the parking area, overall, guests find the parking conditions satisfactory. Positioned in a tranquil setting, particularly during the off-season, the hotel's calm environment complements its advantageous location. While the hotel has positive aspects regarding parking, there is a note of caution about the lack of monitoring as there is no reception to oversee entrances and exits.
Yes, Hotel Portofino by InsideHome has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Portofino by InsideHome.
No, Hotel Portofino by InsideHome doesn't allow dogs.
Yes, parking facilities are available at Hotel Portofino by InsideHome.
No, Hotel Portofino by InsideHome doesn't have a gym.