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Summary of reviewsHotel Restaurante Zelaa offers a strategically convenient location in the Basque Country, ideal for travelers seeking easy access and tranquility. Although situated within an industrial estate, it provides a peaceful retreat, especially on weekends, with easy connectivity and proximity to local towns and amenities. Its setting makes it an excellent base for exploring the Goierri area.
Guests appreciate the hotel rooms for their spaciousness, cleanliness, and modern design. The rooms are well-equipped with air conditioning, providing a comfortable and relaxing environment, although some guests have noted issues with mattress comfort. Remarkably, cleanliness is a highlight across the board, with high hygiene standards maintained throughout the hotel.
The breakfast experience at the hotel elicits mixed reactions. While many guests enjoy the traditional Spanish offerings such as pastries and tortillas, some feel it lacks variety or depth in taste, particularly in items like coffee and bread. Nonetheless, the breakfast setup provides convenience and a regional culinary touch for those seeking a simple meal.
The staff at Hotel Restaurante Zelaa are frequently praised for their warm hospitality and efficiency, often going above and beyond to ensure a pleasant stay despite language barriers. Their friendly demeanor and professionalism enhance the overall experience, making guests feel welcomed.
Overall, Hotel Restaurante Zelaa is seen as a commendable choice for travelers valuing cleanliness, comfort, and friendly service with good value for money, despite some isolated concerns about breakfast variety and mattress quality.
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