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Summary of reviewsHartwood Hall by Greene King Inns garners positive feedback across several key areas, making it a favored choice for travelers. The hotel's location is a major highlight, praised for its strategic convenience close to Chorley, local walking routes and essential amenities. Its proximity to the motorway offers easy access to Chorley town center and Ribble Hospital, while a nearby bus stop enhances its accessibility. Despite being near a busy road, the hotel manages to maintain a peaceful environment, adding to its appeal.
Breakfast at Hartwood Hall receives mixed reviews, but many guests commend the quality, variety and value of the offerings. Distinctive highlights include delicious bacon, plentiful portions and diverse options such as a full English breakfast and pancakes. The friendly staff further enhance the breakfast experience, resulting in many guests finding it a great start to their day despite occasional issues with consistency.
Dinner at the hotel's restaurant is well-regarded with numerous guests praising the food's quality and variety. The pleasant dining atmosphere and convenient on-site option contribute positively to the guest experience. While some find the prices high and encounter occasional availability issues, the majority appreciate the delicious meals and exceptional staff service.
The rooms at Hartwood Hall are generally praised for their cleanliness, modernity and comfort, though they are noted to be on the smaller side. Guests frequently describe the rooms as well-maintained and cozy with clean and comfortable beds. While some guests report issues such as poor lighting and firm beds, the overall sentiment is favorable towards the room accommodations.
Cleanliness throughout the hotel receives high marks with guests highlighting the spotless and well-presented nature of the rooms and bathrooms. The staff's dedication to maintaining a clean environment is frequently noted, contributing to a serene and tidy stay.
The staff at Hartwood Hall are consistently praised for their friendliness, helpfulness and accommodation. Guests appreciate the warm, welcoming atmosphere created by the polite and attentive team members, which significantly enhances the overall experience.
Feedback on the WiFi is mixed with some guests experiencing connectivity issues and a cumbersome login process. Despite this, the staff's willingness to assist with WLAN information is noted positively.
The beds receive mixed reviews with many guests finding them comfortable and suitable for a good night's sleep. However, a significant number of guests find the beds excessively firm, impacting their sleep quality. This polarizing opinion on bed comfort indicates a need for potential adjustment to better meet varied preferences.
In summary, Hartwood Hall by Greene King Inns stands out for its excellent location, commendable dining options and exceptional staff service. While there are areas for improvement, particularly with bed comfort and WiFi connectivity, the hotel offers a clean, comfortable and convenient stay, making it a solid choice for travelers.
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