Hilton Garden Inn Evora
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Summary of reviewsThe Hilton Garden Inn Evora is widely appreciated for its prime and convenient location just outside the old city walls, making it easy for guests to explore historic city attractions and top-rated restaurants on foot. Proximity to places like the Chapel of Bones and Giraldo Square, easy parking options and a new, clean structure enhance the overall guest experience. The rooftop bar and pool offer a serene relaxation spot after a day of sightseeing, paired with the excellent service provided by the courteous staff.
The breakfast at Hilton Garden Inn Evora receives high praise for its quality, variety and overall guest satisfaction. Guests laud the buffet format, which offers a wide array of choices catering to diverse tastes, all in a relaxed and comfortable dining area. Although it can become crowded during peak times and some found the pricing slightly high, the consensus is that it provides excellent value and enhances the stay.
The hotel's dinner service, however, garners mixed feedback. While some guests highly praised the quality of ingredients and taste, others found the menu options limited and prices steep. The rooftop bar is positively noted for its pleasant atmosphere, though at a higher price point. Despite some inconsistencies in service and menu variety, the overall dining experience has notable highlights.
Rooms at Hilton Garden Inn Evora are celebrated for their modern, spacious and well-equipped nature, ensuring comfort and convenience. Guests frequently mention the cleanliness, comfortable beds and excellent bathroom facilities, contributing to a restful and pleasant stay. Minor issues such as difficulties with air conditioning and occasional street noise are overshadowed by the overwhelmingly positive reviews of the room quality.
The hotel's exceptional cleanliness is a standout feature with guests consistently noting the spotless rooms and common areas, maintained by an attentive cleaning staff. The fresh, modern ambiance heightens overall comfort.
The staff at Hilton Garden Inn Evora are frequently mentioned for their friendliness, helpfulness and professionalism. Guests appreciate the efficient, courteous service provided by the team, which significantly enhances their stay.
Free Wi-Fi is another well-regarded feature with most guests finding the connection reliable and fast. While occasional connectivity issues were reported, these seem to be exceptions to the generally positive experience.
The gym receives high marks for being well-maintained, modern and equipped with top-of-the-line equipment, although its smaller size is noted. Accessibility and the quality of facilities make it a great feature for fitness enthusiasts.
The rooftop pool is praised for its beautiful views and clean, pleasant atmosphere, though it's noted to be relatively small and sometimes overcrowded. The shortage of sun loungers and cold water were minor drawbacks for some guests.
Parking options at Hilton Garden Inn Evora are highlighted as convenient with both free and secure paid options available. While the underground parking is tight for larger vehicles, generally ample free parking and paid secure options cater well to guests' needs.
Finally, the hotel’s EV charging services, including Tesla charging stations, are seen as a major plus, adding significant value for guests traveling with electric vehicles.
Categories
The breakfast at Hilton Garden Inn Evora receives high praise for its quality, variety and overall guest satisfaction. Guests laud the buffet format, which offers a wide array of choices catering to diverse tastes, all in a relaxed and comfortable dining area. Although it can become crowded during peak times and some found the pricing slightly high, the consensus is that it provides excellent value and enhances the stay.
The hotel's dinner service, however, garners mixed feedback. While some guests highly praised the quality of ingredients and taste, others found the menu options limited and prices steep. The rooftop bar is positively noted for its pleasant atmosphere, though at a higher price point. Despite some inconsistencies in service and menu variety, the overall dining experience has notable highlights.
Rooms at Hilton Garden Inn Evora are celebrated for their modern, spacious and well-equipped nature, ensuring comfort and convenience. Guests frequently mention the cleanliness, comfortable beds and excellent bathroom facilities, contributing to a restful and pleasant stay. Minor issues such as difficulties with air conditioning and occasional street noise are overshadowed by the overwhelmingly positive reviews of the room quality.
The hotel's exceptional cleanliness is a standout feature with guests consistently noting the spotless rooms and common areas, maintained by an attentive cleaning staff. The fresh, modern ambiance heightens overall comfort.
The staff at Hilton Garden Inn Evora are frequently mentioned for their friendliness, helpfulness and professionalism. Guests appreciate the efficient, courteous service provided by the team, which significantly enhances their stay.
Free Wi-Fi is another well-regarded feature with most guests finding the connection reliable and fast. While occasional connectivity issues were reported, these seem to be exceptions to the generally positive experience.
The gym receives high marks for being well-maintained, modern and equipped with top-of-the-line equipment, although its smaller size is noted. Accessibility and the quality of facilities make it a great feature for fitness enthusiasts.
The rooftop pool is praised for its beautiful views and clean, pleasant atmosphere, though it's noted to be relatively small and sometimes overcrowded. The shortage of sun loungers and cold water were minor drawbacks for some guests.
Parking options at Hilton Garden Inn Evora are highlighted as convenient with both free and secure paid options available. While the underground parking is tight for larger vehicles, generally ample free parking and paid secure options cater well to guests' needs.
Finally, the hotel’s EV charging services, including Tesla charging stations, are seen as a major plus, adding significant value for guests traveling with electric vehicles.
Family Friendly Hotel
As part of the Hilton brand, it likely offers reliable amenities and services suitable for families.
Dog Friendly Hotel
This hotel is known for its comprehensive approach to welcoming dogs, providing them with their own bowls and beds. The staff are attentive to the needs of pets, and dogs are allowed in common areas. Pets cannot be left alone in the rooms.
Hotel with Swimming Pool
Hilton Garden Inn Evora is listed as one of the best hotels with pool in Évora.
Outdoor Pool
Hotel with Parking
This hotel provides free parking for its guests. The hotel is near Horta das Figueiras. It is located in Virginia, Évora.
EV charging stations
Accessible Hotel
This hotel offers accessible facilities and comfortable rooms specifically designed for wheelchair users. Features include well-lit and elevator access, safety bars in the showers, and ramps.
Hotel with Gym
Hilton Garden Inn Evora offers a fitness center and pool views. It provides standard fitness amenities for travelers.
Hotel with EV Charging Stations
This hotel is a top choice for EV owners in Evora, offering a significant number of electric vehicle charging stations on-site. With 10 charging stations available, it provides excellent convenience for guests needing to power up their vehicles. Free self-parking is also available.
4-Star Hotel
This modern, four-star hotel features new and high-quality amenities that align well with Hilton's standards. The rooftop area receives high praise for its comfort and contemporary design, affording the hotel a luxury feel with high-end decor and furniture.
Hotel with Outdoor Pool
The hotel provides a seasonal outdoor swimming pool with a poolside bar and a terrace. Guests can enjoy a pleasant view from the rooftop area.
Small Hotel
About Hilton Garden Inn Evora
License: 10947
Guest Reviews
Location
The central location of the hotel allows for seamless exploration of the city’s main points of interest, including the famous Chapel of Bones and Giraldo Square. Guests particularly value the ease of parking, both inside and outside the hotel, adding to the convenience of staying there. The hotel’s setting was described as perfect for short stays for both tourism and work with a structure that is new, clean and beautifully designed. Furthermore, this well-appointed facility stands out for its quiet environment despite being close to the bustling center.
Other notable mentions include the rooftop bar and pool, which provide a great place to relax after a day of sightseeing and the helpful and courteous staff who contribute to the overall pleasant experience. Although some reviews noted that the area outside the hotel is somewhat deteriorated, this did not overshadow the overwhelmingly positive feedback on the hotel's location. In summary, the Hilton Garden Inn Evora’s prime location is one of its strongest assets, offering guests a convenient and comfortable base for exploring the historic city.
Breakfast
Diners also laud the relaxed and comfortable breakfast area, although some note that it can become crowded during peak times. Service from the staff is often commended, contributing to a positive dining experience. While a few guests felt the breakfast price was on the higher side or noted occasional confusion due to space constraints, the overall sentiment reflects great value for the cost.
In summary, the breakfast offerings at Hilton Garden Inn Evora stand out for their quality, variety and overall guest satisfaction, making it a notable feature of the hotel.
Dinner
Breakfast at the hotel received high marks, frequently described as excellent and featuring many options. The rooftop bar left a positive impression, noted for its good drinks and pleasant atmosphere, though the prices were considered quite steep.
The dinner service itself garnered mixed reviews; while some described it as perfect and outstanding, others were disappointed by the slow service and the poor quality of certain dishes. Some guests found the food mediocre and repetitive with one even remarking on the restaurant's exhaust system causing the hotel to smell like breakfast food. Additionally, there were specific critiques about instant and cold meals, as well as inconsistent dining experiences with some otherwise good quality dishes.
Regarding the hotel facilities, guests highlighted the modern design, good training facilities and a fantastic pool area. Overall, while some dinners were highly praised, there was clear room for improvement in terms of consistency, menu variety and pricing.
Rooms
The bathroom facilities are particularly noteworthy with many guests appreciating the lovely bathroom setups and high-quality toiletries. The impressive cleanliness and the well-maintained state of the rooms are frequently highlighted with the soundproofing offering a quiet retreat from the bustling streets outside.
The hotel's new and stylish design is another key highlight, as is the ample space within the rooms, making them suitable even for families or groups of three. Features such as Smeg appliances, Nespresso coffee machines and modern interior design add a touch of luxury and convenience.
While most experiences are overwhelmingly positive, a few guests did note difficulties with air conditioning and occasional noise from the street. Despite these minor issues, the general sentiment points to Hilton Garden Inn Evora as offering an exceptional stay with comfortable and beautifully decorated rooms, making it a top choice for travelers seeking modern amenities and a relaxing environment.
Beds
The bedding and pillows also receive high praise for their comfort with guests frequently noting the excellent quality and softness. While there are a few comments about firmness and pillow size preferences, the general sentiment is that the beds contribute significantly to a restful night's sleep.
The rooms themselves are mentioned as being comfortable and well-appointed with many guests appreciating the clean and organized interiors. Overall, the bed comfort at Hilton Garden Inn Evora appears to be a standout feature that enhances the overall guest experience significantly.
Cleanliness
Staff
The receptionists, as well as other staff members, are frequently praised for their courteous and welcoming nature with several reviewers noting their proficiency in English, which adds to the ease of communication. The fully trained and competent employees contribute to a seamless experience, making guests feel at home. Noteworthy is the eagerness and commitment of the staff to go above and beyond in providing exceptional service, which has been described as 5-star and impeccable.
However, a few reviews pointed out occasional lapses, such as slow service and some inexperienced staff members. Despite these isolated incidents, the general sentiment is overwhelmingly positive with numerous guests appreciating the kindness, empathy and professionalism of the staff. Overall, the staff's friendliness and dedication to high-quality service play a significant role in enhancing the guest experience at Hilton Garden Inn Evora.
Wi-Fi
Beyond the Wi-Fi, the hotel shines with spacious, clean rooms and a very modern style. The staff are frequently mentioned for their competence and excellent service, enhancing the overall pleasant stay. Secure parking and a complete, excellent breakfast round out the offerings, making it a solid choice for travelers. Despite a few mentions of Wi-Fi needing improvement, the general consensus is that the internet connectivity is satisfactory and conducive to a comfortable stay.
Gym
Though some have noted that the gym is smaller and somewhat comparable to a hobby fitness room, it still manages to meet the needs of most guests. The facility accommodates a full range of exercises despite its limited space and includes all necessary equipment for a comprehensive workout. Overall, the gym at Hilton Garden Inn Evora is highly praised for its convenience and quality, making it a great feature for fitness enthusiasts staying at the hotel.
Pool
However, some guests found the pool to be rather small and shallow, especially considering the number of hotel rooms. Its limited size sometimes led to overcrowding, making it less enjoyable at peak times. Additionally, the shortage of sun loungers was a recurring issue, leaving many without seating options to relax by the poolside. A few reviews mentioned the pool’s cold water, which detracted from the experience and suggested that it could benefit from being heated year-round.
Overall, while the rooftop pool provides a fantastic view and a pleasant atmosphere, it has some drawbacks regarding its size and amenities, which could be improved to better accommodate all guests.
Parking
Despite some comments about limited parking capacity and small parking spots, ample free parking is generally available in the vicinity, making it convenient for guests. Moreover, both free and paid parking options cater well to the needs of visitors, ensuring that parking is not a significant issue during their stay. While some guests experienced difficulty finding a free spot or navigating the tight spaces of the underground garage, the overall consensus highlights the excellent and convenient parking facilities provided by the hotel.
EV charging stations
Guests have mentioned the convenience of being able to charge their vehicles directly at the hotel with some specifying the availability of Tesla charging stations. Moreover, the charging parking is located in the basement, offering easy access. The quality of the EV charging facilities is generally well-regarded, although there is room for improvement in terms of charging speed with one review noting a charging rate of 6km/hour.
While the service is mostly praised, there are suggestions for enhancing the user experience, such as linking EV parking to the room card for smoother access. Overall, the provision of EV charging stations is seen as a positive and forward-thinking feature of Hilton Garden Inn Evora, catering to the needs of eco-conscious travelers.
Family
Children's activities and great options for children are highlighted, making it a favorable choice for those traveling with kids. Additionally, perks like free breakfast for children add to the familial appeal. Guests have noted the attentive and friendly staff, which enhances the family-friendly environment of the hotel.
However, while the hotel is generally praised for its family-oriented features, there are some areas for improvement. Specific mentions indicate that the bed provided for the children was uncomfortable and the convenience of having rooms close to one another for families traveling together was not always managed effectively. Despite these minor drawbacks, the hotel remains a comfortable and practical choice for families seeking a peaceful place to rest and enjoy their stay in Evora.
4 Star
However, some aspects fell short of the typical four-star experience. Issues such as insufficient sun loungers by the pool, an overly cold air conditioning system and a fire alarm going off at 2 AM were noted. Additionally, a few guests found the breakfast disappointing for the hotel’s advertised standard and some questioned whether the hotel truly met four-star expectations.
Pricing was also contentious with several reviews mentioning that the costs seemed exaggerated for the city of Évora and did not always match the services provided. Despite these critiques, many still found the hotel to be of good value, particularly praising its immaculate presentation and overall quality.
In summary, Hilton Garden Inn Evora largely delivers a four-star experience with its modern amenities and Hilton-standard services, though there are areas that could benefit from improvement.
Accessible
However, there are areas that require improvement. Some guests encountered blocked access areas for mobility scooters due to misplaced plants and the absence of an accessibility ramp at the entrance posed certain difficulties. Additionally, navigating the pavements to reach the reception was found to be uncomfortable, particularly due to the paving stones. Despite these issues, the overall design and amenities were sufficiently equipped to accommodate guests with disabilities, ensuring a welcoming atmosphere in a good location with convenient and modern facilities.
Outdoor Pool
Dog Friendly
The hotel's pet policy is praised as excellent and comprehensive, highlighting its commitment to ensuring a comfortable stay for both pets and their owners. Dogs are allowed in common areas, making it easy for pets to feel included. However, a key rule is that pets cannot be left alone in the rooms, ensuring the safety and wellbeing of all guests.
Overall, the Hilton Garden Inn Evora provides a welcoming environment and excellent amenities for dogs, making it a great choice for travelers who can't bear to leave their furry friends behind.
Yes, Hilton Garden Inn Evora has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hilton Garden Inn Evora.
Yes, Hilton Garden Inn Evora welcomes dogs.
Yes, parking facilities are available at Hilton Garden Inn Evora.
Yes, Hilton Garden Inn Evora has a gym.
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