Noble House Essence Évora - by Unlock Hotels
Evora
38.57163500,
-7.90529300
,
Rua Freiria De Baixo, 16 - Rua Conde Da Serra Da Tourega (parking)
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Summary of reviewsNoble House Essence Évora - by Unlock Hotels, located within the historic center of Évora, offers a beautiful and historically rich setting ideal for exploring the city's major attractions. Its central position within the old city walls allows guests to easily access key sites like the cathedral and the Roman temple on foot, while still providing a quiet and peaceful stay amidst the bustling town. The hotel's strategic location is frequently praised for its convenience to restaurants, historic sites and the vibrant local culture.
Guests consistently commend the hotel's cleanliness and comfort, particularly noting the spacious and tastefully decorated rooms. Many have highlighted the historical elements integrated into the rooms, such as vaulted ceilings and Roman walls, adding a unique charm to their stay. Suites with cathedral views or private terraces are particularly appreciated, despite occasional issues like poor lighting or soundproofing. The overall ambiance is tranquil and enhanced by the sound of local birds, offering a retreat-like experience.
The breakfast experience at The Noble House is frequently highlighted as a memorable part of the stay, featuring a hearty, diverse and delicious buffet. Guests enjoy fresh vegetables, fruits, pastries and regional products in beautifully appointed dining areas, often with the option to dine on a pleasant outdoor terrace. The hotel's staff receive high marks for their friendliness and attentiveness, significantly enhancing the breakfast experience. Despite occasional critiques regarding specific items, the breakfast is generally described as plentiful and satisfying.
Dinner services offer a varied experience with some guests praising the quality and special events like the New Year’s Eve meal, while others feel the offerings fall short of the hotel's 4-star rating. Issues such as limited menu options and long wait times are noted, leading some guests to dine elsewhere. This suggests room for improvement in consistency and variety to better meet guest expectations.
The staff at The Noble House are a standout feature, often described as exceptionally polite, professional and helpful. Guests appreciate the courteous and attentive service, particularly from the reception team, who go above and beyond to ensure a seamless stay. This level of service adds to the hotel’s welcoming atmosphere, making it highly recommended for travelers.
For families, The Noble House offers a welcoming and accommodating environment with spacious family rooms and amenities like sofa beds and connected rooms. The hotel’s staff are attentive to both children and pets, creating a homely feel within its historic setting. Minor issues like the safety of stairs for children do not overshadow the overall positive family-friendly experience.
Despite mixed reviews about the Wi-Fi with reliable connections in public areas but spotty service in rooms, the general sentiment remains favorable. Guests benefit from the hotel’s central location and the convenience it offers for business travelers, even though improvements in parking and Wi-Fi are necessary.
Some guests have questioned the hotel's 4-star rating, noting discrepancies in service and facility quality. Concerns about sound insulation, cleaning standards and dining quality suggest that certain aspects of the hotel could benefit from enhancements to align fully with the expectations of a four-star establishment.
Overall, Noble House Essence Évora - by Unlock Hotels impresses with its blend of historical charm, modern comfort and exceptional service, making it a welcoming and convenient choice for a variety of travelers, from families to business guests.
Categories
Guests consistently commend the hotel's cleanliness and comfort, particularly noting the spacious and tastefully decorated rooms. Many have highlighted the historical elements integrated into the rooms, such as vaulted ceilings and Roman walls, adding a unique charm to their stay. Suites with cathedral views or private terraces are particularly appreciated, despite occasional issues like poor lighting or soundproofing. The overall ambiance is tranquil and enhanced by the sound of local birds, offering a retreat-like experience.
The breakfast experience at The Noble House is frequently highlighted as a memorable part of the stay, featuring a hearty, diverse and delicious buffet. Guests enjoy fresh vegetables, fruits, pastries and regional products in beautifully appointed dining areas, often with the option to dine on a pleasant outdoor terrace. The hotel's staff receive high marks for their friendliness and attentiveness, significantly enhancing the breakfast experience. Despite occasional critiques regarding specific items, the breakfast is generally described as plentiful and satisfying.
Dinner services offer a varied experience with some guests praising the quality and special events like the New Year’s Eve meal, while others feel the offerings fall short of the hotel's 4-star rating. Issues such as limited menu options and long wait times are noted, leading some guests to dine elsewhere. This suggests room for improvement in consistency and variety to better meet guest expectations.
The staff at The Noble House are a standout feature, often described as exceptionally polite, professional and helpful. Guests appreciate the courteous and attentive service, particularly from the reception team, who go above and beyond to ensure a seamless stay. This level of service adds to the hotel’s welcoming atmosphere, making it highly recommended for travelers.
For families, The Noble House offers a welcoming and accommodating environment with spacious family rooms and amenities like sofa beds and connected rooms. The hotel’s staff are attentive to both children and pets, creating a homely feel within its historic setting. Minor issues like the safety of stairs for children do not overshadow the overall positive family-friendly experience.
Despite mixed reviews about the Wi-Fi with reliable connections in public areas but spotty service in rooms, the general sentiment remains favorable. Guests benefit from the hotel’s central location and the convenience it offers for business travelers, even though improvements in parking and Wi-Fi are necessary.
Some guests have questioned the hotel's 4-star rating, noting discrepancies in service and facility quality. Concerns about sound insulation, cleaning standards and dining quality suggest that certain aspects of the hotel could benefit from enhancements to align fully with the expectations of a four-star establishment.
Overall, Noble House Essence Évora - by Unlock Hotels impresses with its blend of historical charm, modern comfort and exceptional service, making it a welcoming and convenient choice for a variety of travelers, from families to business guests.
Hotel for Honeymoon
Located in the heart of Évora, this hotel provides a charming and intimate atmosphere. The stylish rooms and personalized service create a romantic setting for couples. Its central location makes it easy to explore the city's attractions.
Dog Friendly Hotel
Located near historical sites, this hotel allows pets and provides a convenient base for exploring Évora with your dog. Its central location makes it easy to access walking routes.
Business Hotel
This boutique hotel is located in a historic building. It provides a unique and authentic experience.
Hotel with Parking
The Noble House is noted for having free parking. This amenity adds convenience for guests traveling by car, allowing them to park without additional cost.
Accessible Hotel
The Noble House is recognized as an accessible hotel, providing an environment that accommodates guests with accessibility requirements.
Small Hotel
This charming hotel is located within Évora's old city walls and offers great views. It provides a comfortable and stylish base for exploring the city.
4-Star Hotel
Features a charming and elegant design, reflecting the historic character of Évora. It provides a comfortable and stylish stay, with a focus on personalized service.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Romantic Hotel
About Noble House Essence Évora - by Unlock Hotels
License: 7501
Guest Reviews
Location
Breakfast
Guests particularly appreciate the friendly and attentive staff who significantly enhance the breakfast experience. The coffee served is generally well-regarded, though some mention it being too strong at times. Despite occasional mentions of limited variety or specific items like cold scrambled eggs, overall feedback suggests that the breakfast is plentiful and satisfying.
The ambiance of the breakfast rooms, described as cozy, charming and even featuring historic views, adds to the pleasant dining experience. The hotel is noted for providing a complete, varied breakfast that includes vegan options and caters well to both vegetarians and carnivores. In sum, guests frequently remark that breakfast at The Noble House meets or exceeds expectations, making it a memorable part of their stay.
Dinner
However, there are significant critiques: several guests were disappointed with the limited and sometimes incomplete menu with some meals taking a long time to arrive. Instances of food being heated in a microwave and limited dining options, were frequently pointed out. In numerous cases, guests opted to dine elsewhere due to dissatisfaction. Additionally, the restaurant’s closure or inability to serve dinner on some occasions caused inconvenience.
Overall, while the hotel’s dinner service does have moments of praise, it appears there is room for improvement in terms of consistency, variety and quality to truly align with the expectations of a 4-star establishment.
Rooms
Noteworthy are the suites, particularly those with views of the Cathedral or city, which offer an expansive and luxurious stay. The spacious and well-appointed bathrooms, sometimes complete with large bathtubs, also receive high praise. Many rooms come with added perks such as balconies that offer beautiful views and some even have private terraces or gardens.
While the general sentiment around room comfort and aesthetics is overwhelmingly positive, there are occasional drawbacks mentioned. Issues include poor lighting, lack of soundproofing, insufficient heating or air conditioning and some musty odors. A few guests found their rooms smaller than expected or poorly insulated.
Despite these occasional issues, most guests appreciate the hotel's location and find their rooms provide a peaceful and quiet ambiance, enhanced by the pleasant sounds of local birds. Overall, The Noble House consistently impresses with its blend of historical charm, modern comfort and scenic views.
Beds
Although there were remarks about mattresses and pillows needing improvement with a few guests noting issues like softness due to wear or uncomfortable mattresses, the overarching sentiment was positive. The room size and comfort of the beds, along with pleasing amenities like a minibar, contributed to a cozy and relaxing stay.
Despite occasional critiques suggesting that some beds could be better or that duvets were too warm and heavy, many guests still slept very well, often highlighting that the beds were great and extremely spacious. Overall, The Noble House stands out for its commitment to providing comfortable beds, ensuring guests have a restful night's sleep.
Cleanliness
However, there were several areas that could use improvement. Some guests pointed out specific issues such as rough or faded towels, a faint smell in rooms and dust on nightstands and furniture. Maintenance problems were also reported, including dirty toilet brushes, defective toilet flushes and inconsistent water temperature in showers. Attention to detail in bathroom cleanliness was another common concern with some guests mentioning mold, sewage odors and dust.
Despite the occasional staff shortages affecting cleaning quality or minor oversights like dirty coffee cups or slow refilling of amenities, the general consensus is that the primary experience is one of significant cleanliness and comfort, tempered by a few specific areas that need attention.
Staff
Despite occasional remarks about staff being rushed or overstressed during check-in, the general consensus is overwhelmingly positive. The team is described as incredibly friendly, kind and always ready to offer support, including assistance with special dietary needs like gluten-free options. Efficiency and punctuality are also highlighted with staff ensuring a seamless experience for all guests.
The restaurant and housekeeping staff maintain the high service standards, contributing to the overall satisfaction of guests. The consistently friendly, helpful and knowledgeable staff make The Noble House a highly recommended choice for travelers seeking excellent service and a welcoming atmosphere.
Wi-Fi
However, there are notable criticisms about the Wi-Fi in rooms, where many reports indicate that the connection is weak, unreliable or entirely absent. Specific rooms, such as numbers 30 and 31, are mentioned as lacking Wi-Fi entirely. Additionally, guests have found the requirement to repeatedly log in to access Wi-Fi to be inconvenient.
The Wi-Fi situation appears to be less than ideal with numerous mentions of sporadic internet, weak signals and an overall unreliable connection in private areas. It suggests that while The Noble House offers complimentary Wi-Fi, its technology may need an update to provide a more consistent and robust service to meet all guests' needs.
Family
The hotel’s attention to families is evident with amenities such as a sofa bed suitable for children, connected rooms and an inviting games area. Staff are frequently highlighted for their friendliness and attentiveness to both children and pets, enhancing the overall stay.
While the property provides a home-like feel within historic walls and offers stunning views from certain rooms, some guests noted areas for improvement, such as the safety of the stairs for children and occasional unprepared sofa beds. However, these issues did not overshadow the multitude of positive experiences shared by guests.
With options for private parking, a comprehensive breakfast including vegan options and a location in the heart of Évora, The Noble House stands out as a superb destination for family vacations. The overall consensus is that it is a great haven for families with exceptional service and a family-centric environment.
4 Star
Several reviewers felt that certain aspects of the hotel were more in line with a lower star rating, citing specific concerns such as minimal services, inadequate amenities and excess charges like parking fees which were deemed unacceptable for a four-star establishment. The overall sentiment was that the value for money was not appropriate with many guests frustrated by what they perceived as a gap between the hotel’s rating and their actual experience.
While there were some mentions of good value and a handful of positive notes, the dominant feedback suggests that there is room for significant improvement in both service and facilities to truly match the expectations of a four-star boutique hotel.
Business
Accessible
Parking is another concern with limited spaces that are difficult to access and the parking lot itself not well-illuminated. The location on narrow streets complicates accessibility further, making it practically inaccessible by car for some guests. Additionally, there were comments about a lack of immediate assistance with luggage, despite paid parking services.
While the hotel staff's friendliness and the general location are seen as positive aspects, these do not offset the significant hurdles faced by guests with physical limitations. Reviewers suggest that individuals with mobility issues or elderly guests might need to consider alternative accommodations due to these recurring accessibility challenges.
Honeymoon
Romantic
Dog Friendly
The accommodations are noted for being well-suited for couples and exhibiting a well-designed ambiance. The hotel's dog-friendly policies and acceptance of pets make it easy for guests to enjoy their stay without worrying about their pets' presence. The inclusion of dogs at breakfast time is an additional perk that guests appreciate.
However, some reviews indicate that pet fees, which are charged at 20 euros per day, could be better communicated upfront instead of after booking. This minor issue aside, The Noble House delivers excellent services tailored to dog owners, making it a standout choice for travelers with pets.
No, Noble House Essence Évora - by Unlock Hotels doesn't have any pool.
No, a spa isn't available at Noble House Essence Évora - by Unlock Hotels.
Yes, Noble House Essence Évora - by Unlock Hotels welcomes dogs.
Yes, parking facilities are available at Noble House Essence Évora - by Unlock Hotels.
No, Noble House Essence Évora - by Unlock Hotels doesn't have a gym.
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