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Vila Gale Evora

Evora , Avenida Tulio Espanca (Show on Map)

8.3

Very Good

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Summary of reviewsVila Gale Evora is a highly regarded hotel strategically located just outside Évora's historic walls, offering easy access to the city's cultural and historical sites. Guests frequently commend its proximity to the city center, describing the location as perfect and fantastic, enabling enjoyable strolls to nearby restaurants and attractions. The modern and spacious facilities, including both indoor and outdoor pools, add to the hotel's appeal.

The breakfast at Vila Gale Evora is particularly praised for its variety and quality with guests enjoying the extensive and well-organized buffet that includes fresh and delicious options like custom-made pancakes and omelets. Although some minor critiques about the repetition and the need for more regional products were mentioned, the breakfast remains a standout feature. Dinner reviews are more mixed; while some appreciate the variety and quality of the food, others feel that the offerings are overpriced and inconsistent in quality.

Rooms at Vila Gale Evora are frequently highlighted for their modern décor, spaciousness and comfort. Guests appreciate the ample space in both bedrooms and bathrooms, the comfortable beds and the well-maintained facilities. Cleanliness is a strong point with many guests describing the hotel and its amenities as very clean and well-kept, although occasional issues with sound insulation and minor maintenance concerns were noted.

The exceptional staff at Vila Gale Evora receive consistent praise for their friendliness, attentiveness and professionalism, contributing significantly to the overall positive guest experience. Specific staff members are often mentioned for their outstanding service, enhancing the welcoming atmosphere of the hotel.

The spa facilities, featuring a sauna, Turkish bath and indoor heated pool, are well-regarded for their cleanliness and modern design. However, some aspects like advance booking requirements and inconsistent availability of the Turkish bath could be improved. The gym, though small, is considered functional and well-equipped, offering a satisfactory workout experience.

Pool facilities, both indoor and outdoor, are generally praised for their cleanliness and maintenance. They provide a pleasant environment for relaxation, though overcrowding during peak times can be an issue. The hotel's parking options, including a secure underground garage for a fee, offer convenience with easy access to free parking in the vicinity.

Despite occasional critiques about Wi-Fi connectivity and minor service inefficiencies, the overall experience at Vila Gale Evora is positive. Guests enjoy the combination of a central yet peaceful setting, high-quality amenities and excellent service, making it an ideal choice for exploring Évora.
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Hotel with Spa

Vila Gale Evora features a full-service spa where guests can enjoy massages. It also includes an indoor pool, outdoor pool, sauna, and steam room for a comprehensive spa experience.

Hotel with Swimming Pool

Vila Gale Evora provides both indoor and outdoor pools, including a pool with a water slide. It also offers gym facilities for recreation and wellness.

Indoor Pool Pool Water Slide Outdoor Pool

Hotel with Parking

This hotel offers parking facilities for guests. While specific details on type or cost are not readily available, parking is provided on the property.

Accessible Hotel

Vila Gale Evora has two rooms specifically adapted for people with reduced mobility or disabilities. Lifts provide access to all hotel floors, including the garage, spa, and meeting rooms. The hotel also offers support staff for guests with specific needs, reserved accessible parking, accessible toilets, and visual signposting.

Hotel with Gym

Vila Gale Evora provides guests with both indoor and outdoor pools, and a spa and wellness center. It offers options for both exercise and relaxation.

4-Star Hotel

Located near the medieval walls, this hotel features fitness classes, a spa center, and a garden. It offers soundproof and air-conditioned rooms with modern and clean décor.

Hotel with Outdoor Pool

This hotel boasts a spacious outdoor pool for both adults and children, notably featuring water slides for an enhanced recreational experience. It also offers an indoor pool and a spa.

Hotel with Indoor Pool

This hotel provides guests access to an indoor pool and a gym. It's situated a short walk from Igreja e Convento de Nossa Senhora dos Remedios.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Pool Water Slide

Room Types

Standard Double or Twin Room This air-conditioned twin room features a minibar, cable TV and a private bathroom.

Superior Double or Twin Room This larger air-conditioned twin room features a free minibar, water and fruit on arrival and guests benefit of a free parking space. The private bathroom includes complimentary bathrobe and slippers.

Suite This air-conditioned suite features a minibar, cable TV and a private bathroom. Please note that this room cannot accommodate extra beds.

Standard Family Room This air-conditioned family room features a minibar, cable TV and a private bathroom. Please note that this room cannot accommodate extra beds.

About Vila Gale Evora

License: 5439

Guest Reviews

8.3

Very Good

Location

Vila Gale Evora boasts a prime location, frequently praised for its convenience and accessibility. Nestled just outside Évora's historic walls, it offers easy walking access to the city center, allowing guests to explore the rich cultural and historical heritage of this Portuguese town without needing a vehicle. Many reviewers highlight the hotel’s proximity to Évora’s main attractions and the ease of parking, which adds to its appeal. The hotel is situated on a main avenue leading to the city, providing a calm and relaxing environment close to the excitement of downtown.

The location is described as perfect, fantastic and optimal with many guests emphasizing that they enjoyed strolling to restaurants and sightseeing spots. Some reviews specifically mention the benefit of being near the city walls, which allows for quick and convenient access to the historic center. The hotel is also noted for being modern and spacious with both indoor and outdoor pools adding to its visitor-friendly facilities.

Visitors have lauded the friendly and helpful staff and the breakfast receives numerous commendations for its quality. The combination of a central yet peaceful setting, high-quality amenities and courteous service makes Vila Gale Evora an excellent choice for anyone looking to explore the charming city of Évora on foot.

Breakfast

The breakfast at Vila Gale Evora consistently receives high praise from guests, emphasizing its variety and quality. The offerings are described as extensive with numerous options catering to different tastes and preferences. Many reviews highlight the freshness and abundance of the buffet, noting items such as custom-made pancakes and omelets. Guests frequently mention the breakfast as a standout feature of the hotel.

Several reviews commend the breakfast for being delicious, well-presented and well-organized. The range of choices includes everything from rich continental spreads to hearty and filling meals. The breakfast buffet is complemented by attentive staff, ensuring a pleasant dining experience. Additionally, the hotel facilities, including the spacious rooms and comfortable amenities, contribute to the overall positive impression.

However, a few guests felt that the breakfast could have incorporated more regional products and noted some items as being too processed. There were also minor critiques regarding the variation of the breakfast with some guests mentioning it became repetitive over extended stays. Despite this, the general consensus is that the breakfast at Vila Gale Evora is excellent and a major highlight for visitors.

Dinner

The dinner experience at Vila Gale Evora evokes mixed feelings among guests with opinions ranging from praise to disappointment. On the positive side, many guests appreciated the quality and variety of the food, describing dinners as very good with some highlighting the plentiful choices and well-prepared dishes. The buffet style dining was noted to be organized without queues and some guests particularly enjoyed the inclusion of Alentejo dishes. The overall atmosphere and comfort during meals received commendations and there were several mentions of excellent dinner experiences.

However, there were also numerous critiques related to the dinner offerings. A recurring point of dissatisfaction was the limited variety and perceived overpricing of the dinner buffet with some guests commenting that the food quality did not justify the cost. Issues such as lukewarm food, lack of replenishment and specific dishes being bland or poorly prepared were mentioned. The à la carte dining service was noted by some as needing more efficiency and there were criticisms about the small menu and unsatisfactory taste of certain dishes.

Service issues also surfaced with reports of slow and disorganized service, particularly regarding the dinner reservations and the availability of certain items by 9 PM. Some guests felt that the dinner did not meet the standards expected of a 4-star hotel, pointing out that the experience could be underwhelming and, at times, even disappointing.

Overall, while there are merits to the dining experience at Vila Gale Evora, there seem to be notable areas for improvement, particularly in terms of variety, value and service efficiency.

Rooms

Vila Gale Evora offers guests a delightful stay with its modern and spacious rooms that are frequently praised for their cleanliness, comfort and size. The rooms are well-decorated and feature amenities such as comfortable beds, a safe, air conditioning and television. Many reviews highlight the coziness and functionality of the rooms, noting the pleasant decor and the comfortable bathrooms.

Guests consistently commend the spaciousness of the rooms, often noting that they are larger than those found in similar hotels. This ample space extends to both the bedrooms and the bathrooms, providing a relaxing environment for all guests, including families. The beds are described as very comfortable, enhancing the overall comfort of the stay.

The hotel also boasts excellent cleanliness standards and well-maintained facilities. The pleasant temperature of the indoor pool and the inviting outdoor pool add to the hotel's appeal, making it a suitable choice for families and those looking for a relaxing vacation.

However, some guests note issues with sound insulation with noise from adjacent rooms sometimes being heard. There are occasional mentions of rooms showing signs of wear or having a musty smell, which detracts from the otherwise high-quality experience.

Despite minor drawbacks, the overall feedback from guests is highly positive with many appreciating the modern amenities, the quality of the breakfast and the friendly, professional staff. The hotel's location is also ideal for exploring Évora, whether on foot or by car, making it an excellent base for discovering the city's rich history and culture.

Beds

Nestled in the charming city of Evora, Vila Gale Evora offers a variety of bed types and experiences that have received mixed feedback from guests. Many visitors have praised the hotel for its comfortable beds, often highlighting the large and firm mattresses that provide a restful night's sleep. Some guests have highlighted ultra-soft pillows and spacious bedding as contributing to their overall comfort.

The accommodations feature nice large rooms that add to the appeal and the staff, particularly at the reception and bar, are noted for their attentiveness and willingness to fulfill requests with great friendliness. Despite these positive aspects, there are mentions of some inconsistencies when it comes to the beds.

A few guests found the beds and pillows to be below the expected 4-star standards, citing issues such as overly soft mattresses, uncomfortable cushions and noisy springs. Some specific complaints included sofa beds and children's beds being particularly uncomfortable, making them less inviting for a cozy stay. Additionally, some beds had plastic covers that were hot and noisy, which detracted from the sleeping experience.

Overall, while many guests enjoy a comfortable sleep in Vila Gale Evora's beds, there is room for improvement, particularly with specific types of bedding and pillows to meet the diverse expectations of all visitors.

Cleanliness

Vila Gale Evora generally receives high praise for its cleanliness with guests frequently describing the hotel and its facilities as very clean, super clean and impeccably maintained. Many guests appreciate the clean and organized rooms, highlighting spotless areas and comfortable accommodations. The hotel’s common areas, including the indoor pool and restaurant, are also noted to be in excellent, well-kept condition.

The helpful and friendly staff contribute significantly to the overall positive impression, often cleaning areas immediately upon request. The meticulous maintenance extends to the high-quality facilities, making for a very pleasant and enjoyable stay.

However, there are a few areas where the hotel does fall short. Some guests mention room cleanliness that could be improved, noting issues such as dirty carpets, clogged bathtubs and occasional odors. A few reviews cite problems with incomplete or late cleaning services and specific incidents of unclean areas like restaurant floors and spa facilities.

Despite these occasional lapses, the majority of guests are satisfied with the hotel's cleanliness and comfort, indicating that the positive experiences significantly outweigh the negatives. The combination of clean, modern facilities and attentive service makes Vila Gale Evora a favorable choice for many travelers.

Staff

Vila Gale Evora receives high praise for its exceptional staff, who are characterized by their friendliness, attentiveness and professionalism. Reviews commonly highlight how the personnel go out of their way to assist guests and respond to their needs without being intrusive. The team at the reception receives special mention for being amazing and very helpful, setting a welcoming tone right from check-in. Specific staff members, like Duarte and Lucas, are acknowledged for their exceptional service. Overall, guests frequently describe the hotel staff as delightful, efficient and consistently pleasant across all departments, including the bar, restaurant and housekeeping. Although there are occasional remarks about some staff members lacking friendliness, the overwhelming sentiment is one of appreciation for the warm and supportive atmosphere created by the hotel's team. The location is also noted as an advantage, being close to the city center, which complements the positive experiences with the staff.

Wi-Fi

Guests at Vila Gale Evora offer mixed feedback regarding the hotel's Wi-Fi. While some guests found the internet to be good and the Wi-Fi coverage free, many encountered significant issues, particularly within the rooms and common areas. The Wi-Fi signal was often weak, making it difficult to connect and maintain a stable connection. Others reported the internet did not reach certain parts of the hotel effectively, including the outdoor leisure areas. For many, the Wi-Fi was slow or did not work at all. Although there were instances where the Wi-Fi worked excellently in some rooms, the overall sentiment suggests a need for improvement in the hotel's internet service to ensure a more reliable and satisfying guest experience.

Spa

Vila Galé Évora boasts a well-regarded spa that features a sauna, Turkish bath and an indoor heated pool. Guests have praised its cleanliness, modern design and spacious architecture. The spa also offers a variety of invigorating services and excellent massage treatments. Located conveniently close to the historic center, the hotel blends hospitality with comfort, adding a touch of tasteful decoration to its common areas.

While many found the facilities beautiful and the staff exceptionally friendly, some aspects could use improvement. The indoor pool can become overcrowded, particularly during bad weather and it often requires advance booking, limiting access for impromptu visits. Additionally, bathrobes are only provided to those staying in superior rooms and the Turkish bath has been noted to be cold or even turned off at times. Despite these hiccups, the spa remains a standout feature, offering a pleasant haven for relaxation and rejuvenation.

Gym

Vila Gale Évora's gym offers a mixed experience, though it generally garners positive feedback from guests. It's frequently described as small but functional with adequate equipment for a good workout. Many guests found it to be very well-equipped and complete, especially given its size and appreciated the quality fitness area that rivals those in larger hotels.

The gym's location within the hotel, adjacent to the indoor pool and requiring access through the garage, is noted. While this setup makes the space accessible, it also contributes to it being somewhat hot. Privacy is a concern for some, as the gym's visibility to other hotel areas can be off-putting. Additionally, the lack of disinfectant wipes and limited availability of weights is mentioned.

Reservations are required due to its limited size, which may deter spontaneous visits but ensures that guests can use the facilities without overcrowding. Despite these drawbacks, the gym is praised for its overall quality, making it a good amenity to complement the hotel's excellent infrastructure and central location.

Guests also highlight the well-rounded experience at Vila Gale Évora with its leisure spaces and proximity to Évora’s historical walls, alongside other enjoyable amenities like a very good breakfast and music entertainment on Saturday evenings.

Pool

Vila Galé Évora offers guests a mix of outdoor and indoor swimming pools, catering well to both adults and children. The outdoor space is especially favorable for families with large and diverse pool options, including slides which are a hit with the kids. The spacious and well-maintained pools are a highlight, providing ample space for relaxation and enjoyment.

However, some guests have noted that the pools can become overcrowded, particularly during peak times, making it difficult to find available seating or enjoy a quiet swim. Additionally, the indoor pool, while a great retreat during cooler weather, suffers from occasional overcrowding and colder than expected water temperatures.

Despite these issues, the cleanliness and condition of the pools are generally praised and the large grassy areas surrounding them offer a pleasant environment for sunbathing. The pool areas also benefit from good service and a selection of sun loungers, though some feel that better management of these resources could enhance the experience.

Overall, Vila Galé Évora's pool facilities are well-received for their diversity and quality, providing an enjoyable experience for guests of all ages, although improvements in management and organization could further enhance guest satisfaction.

Parking

Vila Gale Evora offers a variety of parking options for guests, which include both free and paid alternatives. While there is easy parking available in the vicinity and free parking can often be found around the hotel, the on-site parking comes with a fee of €7.50 per day. The hotel features a secure underground garage, which is highly appreciated, especially by those driving motorcycles. Electric car chargers are also available, making it a suitable choice for owners of PHEV vehicles.

However, parking spaces can be limited and may not suffice for the number of guests given the hotel's size, leading some to park on the surrounding streets. Despite the minor parking challenges, the location just outside the old town walls ensures that parking remains relatively convenient. Overall, guests generally find the parking solutions at Vila Gale Evora to be satisfactory with reasonable options available both on-site and nearby.

Family

Vila Gale Evora is an excellent destination for families seeking a restful yet engaging getaway. Notably family-friendly, the hotel boasts spacious rooms, especially designed family rooms on the ground level for easy pool access. These amenities ensure a great experience for both parents and children. With multiple pools, including those with slides and various family-oriented activities, there’s no shortage of entertainment to keep kids busy and delighted.

The hotel’s staff is highly commended for their service and attentiveness with special mentions of their care in situations like a child falling ill. The premises are modern, comfortable and beautifully decorated, providing a relaxed atmosphere that both children and adults can enjoy.

Additionally, its location makes day trips to nearby Évora convenient, allowing families to explore without hassle. The common areas are spacious, offering ample room for relaxation and leisure. However, it’s worth noting that during peak seasons, pools can become overcrowded and the indoor pool may require better filtration.

All in all, Vila Gale Evora is ideal for a family escape, whether for a weekend adventure or a longer stay. Activities for children, excellent service and a welcoming environment make it a very good choice for families looking to unwind and enjoy quality time together.

4 Star

Vila Gale Evora, despite its four-star rating, has received mixed reviews from guests regarding its facilities and services. While some guests found the hotel to be very spacious and comparable to other four-star establishments, others noted several areas that did not meet the expected standards for such a rating. The breakfast and dinner buffets received criticism, not for the quality of food, which was deemed good, but for disorganized service and poor variety. Guests also mentioned discomfort with the beds and pillows, stating they fell below four-star standards.

Additionally, the lack of certain amenities, such as hairdryers in rooms during winter and a disappointing spa experience, was pointed out as falling short of the level expected from a four-star hotel. There were also comments on issues like crowded pools and insufficient hygiene products. Overall, while Vila Gale Evora offers some positive aspects, several guests felt improvements were needed to truly align with its four-star classification.

Outdoor Pool

Vila Gale Evora's outdoor pool area consistently garners positive feedback for its pleasant and well-maintained facilities. Guests frequently commend the good condition of both the outdoor and indoor pools, noting that the outdoor space is particularly inviting and enjoyable. The modern hotel design complements the expansive pool area, making it a popular choice for family vacations, especially those traveling with children.

The hotel’s outdoor and indoor pools are highlighted for their fantastic setups, ideal for a lovely weekend. The outdoor pool is described as nice and equipped with a lot of pleasantness. The well-equipped common outdoor space further enhances the overall experience. Travelers have particularly appreciated arriving back from exploring Évora to relax by the open, inviting outdoor pool.

However, there are a few mentions of the outdoor pool needing some maintenance and being cold, but these points do not overshadow the overall positive sentiment. Additionally, the spacious layout and beautiful pools serve as an ideal backdrop for a family-friendly environment, enticing guests to return at different times of the year to fully enjoy the facilities.

Indoor Pool

Vila Gale Evora boasts an excellent indoor pool that is super clean and well-maintained, extending a pleasant escape for hotel guests. This pool, along with the sauna, steam room and spa facilities, is easily accessible and offers free access to clients, contributing to a notable relaxation experience. Guests often find the indoor pool area, though small, complements the overall appeal of both the indoor and outdoor pools, which are regarded as remarkable highlights of the hotel.

However, the indoor pool does face issues with overcrowding, especially during peak seasons, leading to a lack of available loungers and a need for better filtration. Reservations are required to manage its usage, yet it tends to be fully booked often. Some guests noted the absence of bathrobes for pool-goers as a minor inconvenience and while the jacuzzi adds to the allure, it is not always operational. Despite these challenges, the diverse pool and spa offerings remain a significant draw for visitors to Vila Gale Evora.

Romantic

Vila Gale Evora offers a truly relaxing escape from the hustle and bustle of Lisbon, perfect for a romantic getaway. Guests commend the hotel's overall beauty and calm ambiance, which provides an ideal setting for relaxation and exploration of the Alentejo region. Many appreciated the fragrant bedrooms and thoughtful touches such as pink lighting in the bathrooms, adding an element of comfort and romance to the stay.

The romantic package often surpasses expectations with its beautiful room decorations, making it a popular choice for couples celebrating special occasions. Staff members, particularly Joana Ferreira at the reception, are frequently mentioned for their exceptional service and attention to detail in making commemorative moments unforgettable. The restaurant's head waiter also leaves a lasting impression, making guests feel warmly welcomed.

Despite some feedback about the occasional crowd and confused service during busy times, Vila Gale Evora generally stands out for its great location and excellent service, making it a delightful retreat for couples seeking a memorable and romantic experience.

Yes, Vila Gale Evora has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Water Slide, Outdoor Pool.

Yes, a spa is available at Vila Gale Evora.

No, Vila Gale Evora doesn't allow dogs.

Yes, parking facilities are available at Vila Gale Evora.

Yes, Vila Gale Evora has a gym.

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