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Summary of reviewsHotel Spa Calagrande Cabo de Gata receives predominantly positive reviews across various categories, making it a favored destination for many guests.
The hotel's location is highly praised for its tranquility and accessibility. It provides easy access to the beach, seaside restaurants and the charming village of Las Negras. The serene, zen-like ambiance coupled with modern, pristine facilities and stunning sea views form an ideal base for exploring the beautiful Cabo de Gata region. While some minor uphill walks from the beach are mentioned, the strategic positioning and peaceful environment are appreciated.
Breakfast at the hotel is a generally enjoyable experience, featuring an abundant buffet with a wide range of savory and sweet options, contributing positively to the start of the day for most guests. Although some feel the variety and quality could be improved, especially regarding options for celiac and vegan guests, the attentive staff and overall value for money are noted.
Dinner options, however, appear to be limited and less satisfactory with main meals available primarily at the pool bar and the restricted menu and early closing hours posing issues. Some guests also face communication challenges with the primarily Spanish-speaking staff and the food quality is sometimes critiqued.
The rooms at Hotel Spa Calagrande Cabo de Gata are highly favored for their spaciousness and comfort. Many feature impressive sea views and large terraces with some including private jacuzzis. The modern, minimalist decor and cleanliness are appreciated, though occasional maintenance issues and noise problems are noted.
Cleanliness across the hotel receives commendable feedback with the diligent housekeeping staff contributing significantly to positive reviews. Facilities including the pool and spa are described as clean and comfortable.
The staff is often highlighted for their friendliness and professionalism with notable mentions of individuals like Lucía, the masseuse and others at the reception and restaurants. Despite a few instances of perceived poor service, the general consensus is that the staff's exceptional service enhances the overall guest experience.
The hotel's wifi service receives mixed reviews with some guests experiencing stable and strong connectivity while others face significant issues with speed and reliability, particularly during windy conditions or in specific areas of the hotel.
The spa earns mixed reviews as well with praise for its exceptional massages and luxurious atmosphere. Nonetheless, maintenance issues and occasional poor customer service detract from the experience for some visitors.
The gym is well-equipped and clean, suitable for a light workout, though some guests feel it could benefit from more space and updated equipment.
The pool area is a standout feature, frequently described as spacious, modern and relaxing with ample sunbeds and well-maintained amenities. The pool bar, though sometimes critiqued for its limited service, adds to the overall enjoyment of the area.
Parking options are varied and convenient with easy street parking and secure garage spaces available at an extra cost.
The hotel's family-friendly atmosphere is appreciated with a good pool area for children and a relaxed environment that suits family vacations well.
In summary, Hotel Spa Calagrande Cabo de Gata offers a generally satisfying stay with its advantageous location, comfortable rooms, clean facilities and exceptional staff service. The breakfast is enjoyed by most, though dinner and wifi services could see improvements. The spa and gym offer good amenities but have room for enhancement. Overall, it presents a serene and accessible retreat suitable for families and couples alike.
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