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Summary of reviewsSan Marco Vip receives high praise for its picturesque lakeside location, offering stunning views and easy access to natural attractions like the Swiss Trail. Guests appreciate its convenient proximity to major roadways, the Gotthard tunnel, and the train station, making it an ideal spot for travelers moving between the Netherlands and Italy, or those seeking a tranquil stopover. The setting is revered for its serene ambiance, with spacious rooms boasting balconies that overlook breathtaking landscapes. Although some mention noise from nearby railways, many find tranquility in rooms set away from busier streets. The friendly and accommodating staff, including noted individuals such as Valentina and Marco, further enhance the welcoming experience, often going above and beyond to assist guests.
The absence of breakfast options is a point of disappointment for many, who believe its inclusion would add value to their stay. However, the standout features of San Marco Vip include its spacious and clean rooms, some of which benefit from luxurious touches like whirlpool bathtubs. Despite mixed reviews regarding cleanliness in certain areas and occasional mismatches from listings, the hotel generally succeeds in providing functional amenities and a homely atmosphere with a shared kitchen.
Parking is a notable convenience with options for free and even covered spaces, though the limited size may present challenges at peak times. Nevertheless, guests appreciate the guidance provided by the host to ease the parking process. The beds receive both praise for comfort and mixed feedback, with calls for maintenance on certain mattresses.
The facility’s jacuzzi and hot tub amenities are a signature luxury, offering guests a relaxing escape. In-room jacuzzis receive high marks for indulgence, although shared facilities garner mixed reviews regarding maintenance. Despite some areas needing attention, the overall tranquility, strategic location, staff hospitality, and leisure-focused amenities make San Marco Vip a favored retreat for many visitors. Show more
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Categories
Apartment with Rooms With Jacuzzi / Hot-tub
Dog Friendly Apartment
Apartment with Free Wi-Fi
Apartment with Parking
Room Types
Deluxe Apartment jacuzziThis apartment features a hot tub and a fireplace. This apartment features 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The apartment features a washing machine, soundproof walls, a minibar, a flat-screen TV with streaming services, as well as lake views. The unit has 1 bed.
Suite with Lake View and jacuzzi 5Offering lake views, this suite features a hot tub.
Apartment 3 with Side Lake View and Hot TubGuests will have a special experience as this apartment provides a hot tub. This apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The apartment offers a washing machine, soundproof walls, a minibar, a flat-screen TV with streaming services, as well as lake views. The unit offers 3 beds.
Apartment with Lake ViewThis apartment's standout feature is the fireplace. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the fully equipped kitchenette. The apartment also has a barbecue. This apartment includes a flat-screen TV with streaming services, a shared bathroom as well as a terrace with lake views. The unit offers 4 beds.
Guest Reviews
7.4
Good
Location
San Marco Vip is located in a picturesque setting by the lake, offering stunning views that guests consistently praise. The proximity to natural attractions, such as the Swiss Trail, makes it an appealing spot for those looking to explore on foot or enjoy leisurely strolls by the waterfront. Its strategic position near major roadways and the Gotthard tunnel makes it convenient for travelers, especially those journeying between the Netherlands and Italy or looking for a peaceful stopover. The accessibility of the train station within a short walk adds to the convenience, although some guests have noted noise from the adjacent railway and main roads. The surrounding area boasts beautiful mountain vistas and provides easy access to Lucerne, making it an attractive base for road trips. Guests appreciate the spacious rooms with balconies offering breathtaking views, and the friendly, helpful staff enhances the overall experience. While the tranquility of the location is notable, the presence of decent restaurants within walking distance ensures that guests have dining options readily available. Overall, San Marco Vip is highly regarded for its serene lakeside setting and convenient access to transportation routes.
Breakfast
At San Marco Vip, the experience is somewhat dimmed by the absence of breakfast options. While a few guests have noted that breakfast was good, the majority have expressed disappointment over the lack of this amenity. Some guests expected breakfast to be included in their stay, suggesting that it would add value to the price of the accommodation. Overall, the absence of a breakfast offering at the hotel is a recurring point of feedback, with many guests suggesting that its inclusion would enhance their overall experience.
Rooms
Nestled in an enviable location with stunning views, San Marco Vip promises a mixed experience. Guests frequently appreciate the spacious and clean rooms, some enhanced by delightful details like whirlpool bathtubs and balconies overlooking serene lakes and majestic mountains. The shared kitchen adds a sense of homeliness for those keen to cook, and the friendly staff make stays here welcoming.
The aesthetics of the apartments display a nostalgic nod to Swiss tradition, although not all facilities align with modern expectations. The rooms vary in size and age, with some needing updates and improvements, particularly in the bathrooms. A piece of old-world charm, these accommodations particularly serve short-stay travelers.
While proximity to Lucerne and good highway access make for an ideal jumping-off point, noise can be a concern for rooms near the train routes. Visitors often find tranquility in rooms facing away from busy streets, enjoying spaciousness and comfort. However, some apartments are described as warm in summer due to lack of air conditioning. Despite some mismatches from listings and minor inconveniences, San Marco Vip offers a worthwhile lodging with captivating views and overall functional amenities.
Beds
San Marco Vip provides an overall pleasant experience with a variety of bed quality ratings from its guests. Many visitors highlight the comfort of the beds, describing them as comfortable or super comfortable, with some highlighting good quality mattresses. Large and fluffy cushions are noted as a positive aspect, enhancing the comfort level of the beds.
However, there are mixed reviews, with some travelers experiencing issues such as overly soft mattresses, sagging, and broken beds. In a few instances, guests noted discomfort due to either softness or springs poking through the mattress. Despite these occasional drawbacks, the majority of reviews suggest that the accommodations include comfortable bedding and clean rooms, complemented by good service and amenities such as a great bathroom and a shower with a hot tub. The location is also praised for its proximity to local attractions, and guests are greeted with courteous and friendly reception. Overall, the hotel provides a generally comfortable stay, though some aspects of the bedding could benefit from updates or maintenance to ensure consistent quality.
Cleanliness
Tucked away in an area ideal for exploring the Weg der Schweiz, San Marco Vip offers a mixed experience when it comes to cleanliness. While some guests appreciated the well-organized rooms with particular attention given to detail, others found the cleanliness subpar, with issues such as leftover hairs and coffee capsules from previous guests. The bathrooms generally received praise for being clean, although some guests encountered an unpleasant smell emanating from the jacuzzi. The communal areas, including the pool, are noted to be inviting and clean, suggesting some level of upkeep in shared spaces.
However, several guests encountered problems with the hygiene standards in the rooms and apartments, citing dirty carpets, curtains, and linens. Noise and odors, particularly those associated with smoking, also detracted from the experience for some visitors. Shared facilities like the kitchen were not always clearly communicated, leading to dissatisfaction with unexpected noise and smells.
Despite these concerns, the hotel's location and certain amenities still hold appeal for guests looking to explore nearby attractions. While San Marco Vip may benefit from addressing these cleanliness issues and enhancing its guest experience, it offers potential for those prioritizing its strategic position and outdoor potential.
Staff
The staff at San Marco Vip stands out for their exceptional friendliness and helpfulness, as highlighted by numerous guest reviews. Visitors have consistently praised the personnel for being polite, forthcoming, and accommodating. Valentina, for instance, was notably nice and responsive, ensuring that all questions were answered leading up to the visit. Marco, the owner, is frequently mentioned for his warm hospitality and kindness, often going above and beyond for guests; he even upgraded accommodations without extra charge when possible. The hotel team, including reception staff, is knowledgeable and quick to offer assistance, providing useful information to enhance the stay. The hosts, like Dany, are recognized for their pleasant demeanor and reliability. Whether it's helping with practical needs like cables or welcoming guests with drinks, the staff makes a lasting positive impression, contributing significantly to the overall experience at this well-located hotel, celebrated for its modern and clean facilities.
Parking
San Marco Vip offers the convenience of parking directly at the accommodation, with many guests appreciating the option of free parking for hotel visitors. Even though the parking space is limited, especially during peak times when multiple guests arrive simultaneously, there is typically parking availability for guests. Some reviews noted that the parking area could feel cramped or small, aligning with city parking experiences. Positive remarks highlighted the presence of private and even covered parking options, which enhance the overall guest experience. Guests particularly appreciated the personalized touch of the host, who guides them to their parking spaces upon arrival, ensuring a smooth parking process. While the parking situation might present challenges at times, the availability of free parking is a notable perk that adds to the comfort and convenience of staying at San Marco Vip.
Rooms with Jacuzzi / Hot-Tub
San Marco Vip offers a distinctive blend of comfort and luxury, particularly lauded for its jacuzzi and hot tub amenities. Guests consistently highlighted the joy of having a jacuzzi in the room, contributing to a relaxing and indulgent experience. The luxurious bathroom setups, often featuring beautiful large whirlpool bathtubs, provide a perfect retreat after a day of exploring the surrounding areas.
While the in-room jacuzzis are a standout feature, there are also options for shared access. Some guests enjoyed exclusive use of the outdoor jacuzzi during their stay, adding an extra layer of relaxation. However, it's worth noting that there are mixed reviews on the shared hot tub and jacuzzi located outside; a few guests mentioned maintenance and cleanliness issues, along with a lack of amenities such as slippers and robes. Despite this, the jacuzzi facilities are widely considered a major plus, often described as excellent, perfect, or simply a blissful addition to the guest experience. Overall, San Marco Vip provides a delightful escape with its focus on relaxation and hospitality.
No, San Marco Vip doesn't have any pool.
No, a spa isn't available at San Marco Vip.
Yes, San Marco Vip welcomes dogs.
Yes, parking facilities are available at San Marco Vip.