Hotel Scala Frankfurt City Centre

Frankfurt am Main 50.11689300, 8.68552700 , Schäfergasse 31 (Show on Map)
7.4
Good


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Summary of reviewsHotel Scala Frankfurt City Centre is ideally situated for both leisure and business travelers, offering a prime location in the heart of Frankfurt. It provides easy access to vibrant attractions and the bustling Zeil shopping street, along with convenient transport links to explore the city. Guests appreciate the balance between accessibility and a tranquil setting, which makes it a perfect base for experiencing cultural landmarks and seasonal markets.

The breakfast experience at Hotel Scala generally receives high praise for its quality, variety, and taste. Guests enjoy a rich and satisfying buffet with both hot and cold options, complemented by attentive and friendly service. Some note occasional limitations in selection, yet the value for money often garners positive feedback.

Rooms are noted for their cleanliness and comfort, equipped with necessary amenities like kettles, TVs, and mini-fridges. While there is some variability in room size and occasional mentions of dated furnishings, guests generally find the rooms clean and quiet, contributing to a restful stay. Bathrooms, though sometimes cramped, are well-maintained, and many rooms offer pleasant courtyard views.

Cleanliness is a standout feature, with the hotel being well-maintained and the staff praised for their friendliness and helpfulness. This service, coupled with the central location, enhances the overall appeal of the hotel. However, minor improvements could be made in attention to cleaning details.

The staff is frequently acknowledged for their warmth and eagerness to assist, enriching the guest experience. Their accommodating nature and efficiency significantly contribute to enjoyable stays.

Wi-Fi service receives mixed reviews, with some guests finding it reliable, while others experience connectivity issues. Efforts are made to swiftly address these concerns, though improvements in performance and security are suggested.

For families, the hotel offers a welcoming environment suitable for short stays. Some inconsistencies in service, such as preparation for children's beds, are noted. The cozy room size may pose challenges for larger families.

When it comes to beds, most guests find them comfortable, though some mention variability in mattress condition and pillow size. Despite these occasional critiques, the hotel generally provides satisfying sleeping arrangements.

As a modest three-star hotel, Hotel Scala offers great value for money, especially given its prime location. While it may not fully meet expectations for all amenities, its practicality and efficient services make it a viable choice for city trips or business travel.

For business travelers, the hotel's central location offers easy access to key city areas and venues like the Messe. The friendly staff and solid price-performance ratio further enhance its suitability for short business stays.

In summary, Hotel Scala Frankfurt City Centre provides a positive guest experience through its excellent location, cleanliness, friendly staff, and satisfying breakfast, making it a favorable choice for travelers seeking convenience and value in Frankfurt.
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Hotel near Nightlife Spots
Located on Schäfergasse, Hotel Scala is positioned close to the city center, offering a balance between accessibility to nightlife and a quieter environment. The Zeil shopping area and nearby bars are within walking distance.

3-Star Hotel
This hotel is located in the city center and offers comfortable rooms. The hotel's central location and essential amenities make it a practical choice for budget-conscious travelers.

Family Friendly Hotel

Dog Friendly Hotel

Business Hotel

Accessible Hotel

Room Types
Business Double or Twin Room Soundproofed room offers either a french double bed (140 cm wide) or a large double bed with 2 mattesses (180 cm wide), or 2 single beds, a flat-screen TV, minibar and a hairdryer in the private bathroom.

Comfort Double Room Soundproofed room offers either a french double bed (140 cm wide) or a large double bed with 2 mattesses (180 cm wide), or 2 single beds, a flat-screen TV, minibar and a hairdryer in the private bathroom. This allergy-friendly and non-smoking room offers a safety deposit box.

Triple Room A seating area with a flat-screen TV, a desk and a private bathroom are featured in this triple room. The unit offers 2 beds.

Standard Double Room A seating area with a flat-screen TV, a desk and a private bathroom are available in this double room. The unit has 1 bed.

Economy Single Room The single room provides a safe deposit box, an electric kettle, as well as a private bathroom featuring a shower and a hairdryer. This single room features a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 1 bed.

Guest Reviews
7.4
Good
Location
Hotel Scala Frankfurt City Centre enjoys a prime location in the heart of Frankfurt, offering travelers easy access to the city's vibrant attractions. Situated close to the bustling Zeil shopping street, guests can explore an array of stores, cafes, and restaurants just a few minutes away. The hotel is strategically positioned for those visiting Frankfurt for business, conveniently near metro stations providing efficient transport links, including connections to the airport.

This central location allows visitors to enjoy the city's tourist sites and cultural landmarks, such as Römer and the Iron Bridge, all within walking distance. Guests appreciate the serene yet central setting, offering a balance between accessibility and tranquility away from the city's usual hustle and bustle. Nearby public transportation options make exploring the wider city simple and hassle-free.

Whether visiting for a short stay or enjoying the seasonal Christmas markets, the hotel's proximity to shopping districts and local eateries provides ample opportunities to experience Frankfurt's local flair. This, combined with clean and comfortable accommodations, friendly staff, and a satisfying breakfast, offers a notably well-rounded base for any traveler in Frankfurt.

Breakfast
Hotel Scala in Frankfurt City Centre offers a breakfast experience that generally earns high marks from its guests. The majority of reviews praise the breakfast for its quality, variety, and taste, mentioning that it is very good, delicious, and plentiful. Many guests highlight the extensive selection, including hot and cold items, which caters to diverse palates and dietary preferences. The breakfast buffet is described as rich, abundant, and satisfying, with some guests appreciating the early start and efficient service.

Despite the lack of air conditioning and some concerns about crowded spaces, the breakfast service is often complemented by attentive and friendly staff, enhancing the overall dining experience. There are, however, occasional mentions of limited or repetitive options, with some guests noting that certain items were not restocked regularly. A few reviews mention the cost of breakfast, finding it somewhat steep, although the value for money received positive feedback from others.

Overall, the breakfast at Hotel Scala leaves many guests pleased, offering a variety of options and a hearty start to the day, set against the backdrop of a well-located property close to Frankfurt's shopping streets and squares.

Rooms
Hotel Scala Frankfurt City Centre offers an excellent location, placing guests right in the heart of the city. This proximity to central attractions makes it an attractive option for travelers who prioritize a convenient base for exploration.

One of the major strengths of this hotel is the cleanliness maintained throughout the premises. The rooms are generally described as clean, tidy, and equipped with necessary amenities such as kettles, TVs, mini-fridges, and toiletries. Many guests appreciated the modern furnishings and comfortable beds, which contributed to a pleasant stay experience.

Room size, however, is a common point of contention. While some guests found the rooms adequate and spacious by European standards, others noted the rooms as quite small, especially when accommodating more than one person. Bathrooms were frequently mentioned as cramped, though some were newly renovated and well-designed. Additionally, several rooms lacked air conditioning, leading to discomfort during warmer months.

Guests appreciated the hotel's quiet rooms, particularly those facing the courtyard. Noise levels were low, helping ensure a restful night's sleep. For those staying on higher floors, the views are lovely, adding to the appeal of the accommodation.

Although some aspects of the rooms appeared dated and would benefit from renovation, the hotel generally provides good value for money. Many visitors reported a comfortable stay with attentive housekeeping and friendly staff contributing to the overall experience.

Beds
Hotel Scala Frankfurt City Centre presents a mix of comfort and challenges when it comes to its beds, according to guest reviews. Many guests find the beds to be comfortable, with clean sheets and cozy mattresses contributing to a restful night's sleep. The pillows often receive mixed feedback, with some guests finding them to be larger than expected and difficult to sleep with. Although numerous visitors appreciate the comfort provided by the beds, others have noted wear and tear, suggesting that some mattresses may need replacement due to sagging or being too soft. Additionally, the size of the beds varies, with some guests finding them narrow or smaller than anticipated, particularly the double beds. Overall, the hotel offers a generally comfortable sleeping experience, despite some criticisms regarding aging mattresses and oversized pillows.

Cleanliness
In the heart of Frankfurt, Hotel Scala stands out for its remarkable cleanliness and prime location. Guests frequently highlight the hotel's overall cleanliness, with many praising the cleanliness of the rooms and common areas as impeccable. Rooms are noted to be comfortable, with housekeeping ensuring daily cleaning and fresh linens, contributing to a satisfying stay. Despite some criticism regarding occasional missed spots like dusty corners or outdated carpets, the hotel generally earns commendations for being very well-maintained.

The staff is often recognized for their friendliness and willingness to assist, further enhancing the guest experience. Guests particularly appreciate the ease of access to popular city attractions given the hotel's central location, complemented by clean and modern accommodations. This combination of cleanliness, hospitality, and location creates an appealing stay for many. However, there are occasional remarks suggesting areas for improvement, such as ensuring better attention to minute cleaning details and updating some worn-out furnishings. Despite these minor downsides, hotel visitors often find their stays enjoyable, with many expressing a desire to return.

Staff
The staff at Hotel Scala Frankfurt City Centre consistently receive praise for their friendly and helpful nature. Guests often highlight the warmth and attentiveness of the employees, especially noting the pleasant demeanor of the reception team and other service personnel. The staff are frequently described as accommodating, courteous, and eager to assist guests with any inquiries or special requests. Their readiness to go the extra mile and their approachable attitude leave a positive impression on visitors, enhancing the overall experience at the hotel. While there are occasional remarks about mixed professionalism, the general consensus acknowledges the staff's genuine care for guests and their welcoming environment. The friendliness and efficiency of the staff contribute significantly to making stays at this centrally-located hotel enjoyable and comfortable.

Wi-Fi
Hotel Scala Frankfurt City Centre offers a Wi-Fi experience that is a mix of reliability and challenges. Some guests found the Wi-Fi to be good or even very good, allowing them to stay connected for basic tasks like messaging and email. Others appreciated having Wi-Fi available throughout the establishment. However, the internet connection can be inconsistent, with numerous reports of slow or spotty service, weak signals, and intermittent connectivity issues. Security seems to be a recurring concern as well, with some devices identifying the network as insecure. While the hotel attempts to address connectivity issues swiftly, improvements in performance and security could enhance the overall guest experience.

Family
Hotel Scala Frankfurt City Centre appears to offer a mixed experience for families traveling with children. On the positive side, the hotel is deemed suitable for a family vacation, offering accommodations that comfortably host two adults and a child. Guests express appreciation for the warm and welcoming atmosphere, highlighting the kindness they experience during their stay. This hospitable environment contributes to a nice overall experience for families.

However, some aspects could be improved to better cater to families. While a crib is available for young children, there are instances where a children's bed was not properly prepared, indicating a need for more consistent service in this area. The rooms, while cozy, may be somewhat small for larger family groups, and the lack of dedicated storage for luggage can pose challenges for guests with young children. Despite these limitations, Hotel Scala seems to be a pleasant choice for short stays with children, particularly for families comfortable in more compact accommodations.

3 Star
Hotel Scala Frankfurt City Centre, a modest yet well-located establishment, offers visitors a great value for money, particularly given its prime position near the bustling Zeil shopping district and easy access to public transport, including Konstablerwache Metro. Although the hotel is on the smaller side, with compact rooms and bathrooms, guests frequently noted that the rooms are clean and equipped with necessary amenities, and the comfort of the beds was often highlighted as above average.

While some reviews suggest that the hotel may not fully meet the expectations for a three-star rating, specifically in terms of service and certain facilities, others found the price-performance ratio satisfactory, making it a viable option for short city trips or business travel. The simplicity of the hotel might not cater to longer stays for some, but the practicality and efficiency of services like luggage storage before and after check-out demonstrate effective guest management.

Breakfast at the hotel met European standards, supporting its reputation as a reasonable choice, especially if secured at an attractive price. In summary, while there are varying opinions on whether it truly deserves its three-star status, the overall consensus reflects positive experiences rooted in its affordability and strategic location in Frankfurt's city center.

Business
Hotel Scala Frankfurt City Centre emerges as a practical choice for business travelers seeking convenience and affordability. Its central location is a significant advantage, facilitating quick trips to the city's core and easy access to the Messe via the tube. The price-performance ratio is consistently praised, offering good value for money. Guests find the hotel suitable for short business stays, where the room mainly serves as a place to unwind after a busy day. The staff is commended for their super-friendly demeanor, enhancing the stay even further. While the hotel might cater more broadly to tourists, its functionalities make it a reliable option for those on business trips, particularly for overnight or brief city center stopovers.


No, Hotel Scala Frankfurt City Centre doesn't have any pool.

No, a spa isn't available at Hotel Scala Frankfurt City Centre.

Yes, Hotel Scala Frankfurt City Centre welcomes dogs.

No, parking facilities aren't available at Hotel Scala Frankfurt City Centre.

No, Hotel Scala Frankfurt City Centre doesn't have a gym.

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