Trip Inn Frankfurt Nordwestzentrum

Frankfurt am Main 50.15817800, 8.63262500 , Erich-ollenhauer-ring (Show on Map)
7.1
Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsTrip Inn Frankfurt Nordwestzentrum enjoys high praise for its exceptional location within the Nordwestzentrum shopping center. This strategic position offers guests numerous shopping, dining and everyday conveniences, along with easy access to public transportation with a subway station just steps away providing swift connections to various parts of Frankfurt. Proximity to amenities such as the Titus Thermen thermal baths and major highways adds to its appeal, making it a prime choice for both leisure and business travelers.

The breakfast experience at the hotel is generally well-received. Guests appreciate the varied and plentiful selections, noting the inclusion of gluten-free options and freshly brewed coffee. The well-organized breakfast room contributes to a pleasant start to the day, although some guests feel there is room for improvement in terms of variety and freshness.

Rooms at the hotel are described as spacious, clean and functional. Guests commend the large room sizes, comfortable beds and overall quiet ambiance. However, the décor and amenities may feel outdated to some with occasional issues like dim lighting, absence of air conditioning and a need for renovation detracting slightly from the overall experience.

Cleanliness receives mixed reviews with many guests finding the rooms and public areas clean and well-maintained. However, there are reports of cleanliness issues, particularly in the bathrooms and some instances of unpleasant smells and insufficient cleaning standards.

The hotel staff receives a mix of commendations and criticisms. Many guests find the staff friendly, helpful and professional, particularly at the reception. Nonetheless, inconsistencies in service quality and occasional reports of rude behavior suggest a need for improved customer service training.

Free WiFi access at the hotel has received mixed feedback with some guests finding it reliable, while others report significant connectivity issues, particularly on higher floors.

Parking availability and convenience are noted, although some guests find the parking arrangements problematic due to limited spaces, poor signage and relatively high costs.

The hotel's family-friendly amenities, including spacious family rooms and proximity to shopping and dining options, make it a favorable choice for families. However, minor inconveniences like the lack of air conditioning and occasional discomfort with beds reflect the mixed sentiment about comfort.

Overall, the Trip Inn Frankfurt Nordwestzentrum offers good value for money, particularly for budget-conscious and business travelers. Its strengths lie in its convenient location, affordability and functional facilities, making it a practical choice for a short, comfortable stay in Frankfurt. Improvements in cleanliness, service consistency and room updates could further enhance the guest experience.
Show more
Categories
Family Friendly Hotel

Dog Friendly Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

3-Star Hotel

Room Types
Single Room Spacious, elegant room offering satellite TV, a large work desk, an iron and an ironing board. A hairdryer is provided in the en suite bathroom.

Standard Family Room Spacious, elegant room with satellite TV and a large work desk. This room also offers a minibar, coffee/tea facilities, bathrobes and extra space.

Deluxe King Room Spacious, elegant room offering satellite TV, a large work desk, an iron and an ironing board. A hairdryer is provided in the en suite bathroom.

Double Room Spacious, elegant room offering satellite TV, a large work desk, an iron and an ironing board. A hairdryer is provided in the en suite bathroom.

Twin Room Spacious, elegant room offering satellite TV, a large work desk, an iron and an ironing board. A hairdryer is provided in the en suite bathroom.

Guest Reviews
7.1
Good
Location
Trip Inn Frankfurt Nordwestzentrum is praised for its exceptional location within the Nordwestzentrum shopping center, making it a prime spot for shopping enthusiasts and convenient for everyday needs. The hotel's proximity to public transportation, including a subway station just steps away, ensures easy access to various parts of Frankfurt, including the city center and Messe Frankfurt. Being closely situated to the Titus Thermen thermal baths adds to its appeal for those seeking relaxation.

Guests frequently highlight the convenience of having numerous shops, restaurants and even a supermarket nearby, making it practical for both short and extended stays. The integration with the shopping center provides direct access, improving the overall experience, especially for those attending events or conferences in the adjacent Nordwestzentrum.

The hotel’s strategic location near major highways also makes it accessible by car, enhancing its appeal for both leisure and business travelers. Despite being slightly off-center from Frankfurt's main attractions, the efficient public transport connections mitigate any inconvenience, allowing guests to reach downtown swiftly.

Overall, Trip Inn Frankfurt Nordwestzentrum offers a blend of convenience, accessibility and excellent amenities, making it a favorable choice for visitors looking to enjoy a seamless and comfortable stay in Frankfurt.

Breakfast
The breakfast experience at Trip Inn Frankfurt Nordwestzentrum receives generally positive feedback from guests. Descriptions emphasize a good, varied and plentiful selection with high points for quality and diversity. Guests appreciate the rich and extensive buffet, which includes options like gluten-free bread, freshly brewed coffee and seasonal fruit salad. The breakfast room is often described as pleasant and well-organized.

Many reviews highlight that the breakfast is good value for the price with sufficient variety and fresh offerings. Positive comments often mention delicious and well-presented food, a good selection of rolls and pastries and dishes like scrambled eggs and fresh fruit salad.

However, some guests note areas for improvement. There are remarks about limited variety, especially in terms of vegan or non-pork options and some found the offerings to be basic or simple. A few reviews report meager selections and issues with prepackaged or defrosted items. Service issues were occasionally mentioned, including slow refills and unmotivated staff.

In summary, while there are mixed opinions, most guests seem satisfied with the breakfast at Trip Inn Frankfurt Nordwestzentrum, appreciating its overall quality, variety and value for money.

Rooms
The Trip Inn Frankfurt Nordwestzentrum has spacious, clean and functional rooms, making it a comfortable choice for short stays. Guests appreciate the cleanliness and the comfortable beds, along with the large room sizes which are described as pleasant and quiet. The presence of bathtubs in many rooms adds to the appeal. The views from the windows, particularly over the glass roof into the spa and the good transportation connections, are also positive aspects noted by visitors.

However, there are several issues that detract from the experience. Many guests have pointed out that the rooms are outdated and in need of renovation. Other concerns include dim lighting, the absence of air conditioning and refrigerators and insufficient electrical outlets. There were also instances of noise disturbances and drafty windows, which compromised the comfort for some. Additionally, some rooms had musty or cigarette smells and others were not well cleaned upon arrival.

Despite these drawbacks, the hotel's rooms generally meet basic needs and provide a budget-friendly stay with substantial space and satisfactory facilities.

Beds
The beds at Trip Inn Frankfurt Nordwestzentrum receive mixed feedback from guests. Many reviews highlight the comfort of the mattresses and beds with phrases such as comfortable beds, very comfortable beds and mattresses and pillows very comfortable appearing frequently. Guests appreciate the quality and cleanliness of the bedding with comments like good beds, clean beds and comfortable bed common.

However, some guests had issues with worn-out mattresses, sagging beds and particularly firm or soft beds, impacting overall comfort. Several reviews mention the presence of springs in the mattresses, making them less comfortable with comments about thin and hard pillows also noted. Size and coziness of the beds are often liked, but concerns about cleanliness and torn bedding were expressed occasionally.

While many guests found the mattresses comfortable and slept well overall, there were a number of reviews pointing out uncomfortable, sagging or dirty beds which need addressing. Despite these concerns, the generally positive feedback highlights that many guests still had a restful sleep.

Cleanliness
The reviews of 'Trip Inn Frankfurt Nordwestzentrum' paint a mixed picture of the hotel's cleanliness. On one hand, many guests have noted clean and tidy rooms with several mentioning that their rooms were very clean and met their expectations regarding cleanliness. The public areas and breakfast room have also been highlighted for their cleanliness. Some guests specifically appreciated the cleanliness of the towels and the daily cleaning of rooms.

However, numerous reviews point to significant issues with cleanliness. Some guests found their rooms not cleaned properly with reports of dust, hair and even used sheets. Bathrooms, in particular, seem to frequently fall short with several guests mentioning unclean conditions and specific issues like hair and grease stains. Occasionally, guests encountered dirty windows, carpets and even unpleasant smells.

The cleaning staff also received mixed feedback with some guests noting inefficiencies and even disputes among the staff. There were instances where guests found cleaning carts with dirty dishes and trash left in hallways, which contributed to an overall impression that the hotel's cleanliness could be better monitored and managed.

Despite these issues, some reviews mention that the hotel's price-performance ratio remains good and some guests found the hotel functional and sufficient for their needs, albeit with room for improvement in terms of thoroughness and attention to detail in cleaning practices.

Staff
The staff at Trip Inn Frankfurt Nordwestzentrum receives mixed reviews from guests. On a positive note, numerous comments highlight the friendliness and helpful nature of the staff with several guests praising their politeness and attentiveness. The reception staff, in particular, is frequently described as very friendly, professional and welcoming, creating a positive first impression for many visitors. Some specific personnel, like night staff and bartenders, have been noted for being incredibly nice and funny, contributing to a generally affable atmosphere. Additionally, the hotel staff's willingness to assist and their positive demeanor are appreciated by many guests, often making their stay more pleasant.

However, the reviews also point to notable inconsistencies in service quality. Several guests reported encountering rude and unhelpful staff at the reception, citing experiences of discourteous behavior and dissatisfaction with the assistance provided. Instances of unavailability and slow response times were mentioned, suggesting a need for improved customer service and better management of the reception desk. Furthermore, there are a few reports of negative incidents involving the housekeeping staff, which detract from the overall guest experience.

Overall, while many guests commend the Trip Inn Frankfurt Nordwestzentrum for its friendly and helpful staff, these positive experiences can be overshadowed by the reported issues with certain members of the reception and housekeeping teams. Improvements in consistency and customer service training could enhance the overall guest experience.

Wi-Fi
Guests at Trip Inn Frankfurt Nordwestzentrum have had mixed experiences with the hotel's WiFi service. While some have noted that the WiFi is of high quality and stable, enabling basic browsing and general connectivity needs, others have encountered significant issues. Complaints include poor WiFi quality, weak or non-existent connections and frequent disconnections, particularly on the 2nd floor where maintaining a connection for online meetings can be challenging. The hotel's complimentary WiFi is limited to adult guests and is provided for the duration of their stay, but multiple guests have found the service to be unreliable or very weak, making it difficult to use effectively.

Parking
Parking at 'Trip Inn Frankfurt Nordwestzentrum' is a mixed bag with elements of convenience and challenges. Guests appreciate the availability of various parking options, including underground and covered parking spaces with some finding it right outside the door or in a nearby parking garage. There are reasonably priced spots adjacent to the hotel as well as cheaper alternatives in the shopping center's underground lot. Many reviewers found the parking to be easily accessible and praised its suitability for transit and good facilities, including options to park bicycles in storage rooms.

However, the experience is not without its frustrations. The hotel parking lot is small and often full with limited spaces further compounded by ongoing construction. Signage directing guests to the appropriate parking areas is reportedly poor, resulting in confusion and additional calls to reception for guidance. The costs associated with parking, which can reach up to €12 per night, are frequently mentioned as being expensive. Moreover, the parking garage can be difficult to locate, especially for those unfamiliar with the area and its access via elevator only adds to the challenge.

Despite these drawbacks, some guests noted convenient parking and smooth accessibility once they navigated the initial hurdles. Alternative parking spaces nearby provide additional options, albeit often at an additional fee. In summary, while parking at 'Trip Inn Frankfurt Nordwestzentrum' has its logistical challenges and additional costs, there are viable solutions for guests willing to explore different options.

Family
Located in an unbeatable spot for family shopping, 'Trip Inn Frankfurt Nordwestzentrum' is praised for its family-friendly amenities. Guests frequently mention the convenient shopping opportunities, making it a great choice for families looking to combine comfort and retail therapy. The hotel offers spacious family rooms, often highlighted as pleasant and well-designed with enough room for additional baby beds provided at no extra cost. These rooms ensure a comfortable and accommodating stay for families of three and larger groups.

Many reviewers appreciated the cleanliness of the guest rooms and the simple check-out process. Comfort, however, is somewhat mixed; while some guests found the mattresses comfortable, others reported issues such as a lack of air conditioning and uncomfortable pillows. Some also noted the absence of cribs and described the rooms as cramped in certain instances.

Despite a few drawbacks, the hotel maintains a reputation as a family-oriented destination, evident from the multiple mentions of kid-friendly perks such as the swimming pool. The courteous hotel staff, alongside the allowance for a late check-out at 12 o'clock, adds to the overall positive family experience. Though there were occasional complaints about reception service, the overall sentiment leans towards a satisfying stay for families seeking a blend of comfort, space and convenience for shopping.

3 Star
The Trip Inn Frankfurt Nordwestzentrum offers good value for money, catering to budget travelers with an affordable price-performance ratio. Guests often highlight the clean rooms, convenient location and reasonable parking rates. The hotel is suitable for a short stay and provides the standard amenities expected of a three-star hotel, including a good breakfast selection and functional facilities.

While the hotel might appear outdated and in need of renovation, most guests find the simpler offerings adequate for their needs. It's a good option for students and budget-conscious travelers with many guests expressing overall satisfaction, noting the fair balance between price and quality. However, some mention that service levels could be improved to match typical three-star standards.

Despite its age, many agree that for the price, you can't expect more from this three-star establishment. It fulfills basic expectations, making it a sensible choice for those prioritizing cost over luxury.

Business
Trip Inn Frankfurt Nordwestzentrum is highly regarded as a practical and efficient choice for business travelers. The hotel boasts good transport connections, making it convenient for professionals attending meetings or conferences, particularly at the Frankfurt trade fair. Guests have noted the ease of the check-in process and the helpfulness of the staff, contributing to a smooth stay.

Ideal for short business trips, the hotel offers clean and simple accommodations that effectively meet the needs of business travelers. The rooms are spacious and come with basic amenities, including a handy ironing board, ensuring comfort and functionality.

Moreover, the hotel's proximity to a shopping center with various dining options and a thermal bath adds to its appeal for business guests who appreciate the convenience of nearby facilities. The accommodation is praised for its fair pricing and good value for money with many guests finding the price-performance ratio unbeatable.

Despite some minor drawbacks, such as occasional operating noises and additional charges for underground parking, the overall consensus is that Trip Inn Frankfurt Nordwestzentrum is a recommendable and valuable option for business travelers seeking efficient and well-located accommodation in Frankfurt.

Accessible
Trip Inn Frankfurt Nordwestzentrum generally offers good accessibility for guests with disabilities. The hotel is well-connected by public transport with a convenient subway station nearby, making it easy to reach. It is centrally located, which adds to its appeal since guests can easily access a shopping mall, gym, swimming pool and various shops.

For those traveling by car, the hotel has handicap-accessible parking, though the car park can be a bit tricky to locate due to its proximity to the shopping center. Once there, guests will find that the elevator accessibility is excellent, as it reaches all floors and can be operated with the room key card, enhancing security and ease of access. Additionally, the hotel offers special family-accessible areas and rooms specifically designed for disabled guests.

Some aspects that could be improved include providing more information about accessibility around the big center and adding appropriate accessibility aids in the bathrooms, such as next to the bathtubs. There were occasional reports of unhelpful behavior from the cleaning staff.

Overall, the accessibility features like elevator access, direct parking and spacious rooms contribute positively to the experience of guests with disabilities, though clearer directions and a few more accessibility aids would enhance their stay even further.


No, Trip Inn Frankfurt Nordwestzentrum doesn't have any pool.

No, a spa isn't available at Trip Inn Frankfurt Nordwestzentrum.

Yes, Trip Inn Frankfurt Nordwestzentrum welcomes dogs.

Yes, parking facilities are available at Trip Inn Frankfurt Nordwestzentrum.

No, Trip Inn Frankfurt Nordwestzentrum doesn't have a gym.

Location Show Map
More Options
  • Hotel in Frankfurt am Main

  • 8.0 Very Good

  • From $79

  • Hotel in Frankfurt am Main

  • 7.9 Good

  • From $97

  • Hotel in Frankfurt am Main

  • 8.2 Very Good

  • From $69

  • Hotel in Frankfurt am Main

  • 8.2 Very Good

  • From $77



6,892,073

Hotels

60

Categories

49,804

Regions

208,995

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ