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Summary of reviewsScenic Hotel Franz Josef Glacier is highly regarded among guests for its prime location in the heart of Franz Josef Village, providing convenient access to local attractions, eateries and shops, as well as breathtaking views of the glacier and surrounding mountains. The hotel's proximity to hiking trails and its peaceful yet central ambiance make it an excellent base for outdoor adventures and relaxing retreats alike.
Breakfast at the hotel stands out for its variety and quality with many guests appreciating the ample choices available. The alacarte option and the professional, attentive staff further enhance the dining experience, making it a delightful start to the day. Though some find the breakfast expensive or just okay, the general consensus remains positive.
Dinner offerings at the on-site restaurant also receive praise, especially for the delicious food, the fantastic glacier views and the cozy atmosphere created by the open fire. Some guests find the dinner prices a bit high and buffet options limited, but the overall dining experience remains a highlight for many.
Rooms at Scenic Hotel Franz Josef Glacier are noted for their cleanliness, comfort and spaciousness with many featuring stunning views of the mountains or glacier. The rooms are well-appointed and provide ample storage space, although some appear slightly dated and could benefit from updates. Nevertheless, the overall feedback emphasizes comfort and practicality.
Cleanliness is a strong point for the hotel with guests frequently mentioning the spotless condition of the rooms and the detailed housekeeping. The friendly and efficient staff further contribute to maintaining this high standard, ensuring a comfortable and pleasant stay.
The exceptional staff receive consistent praise for their warmth, attentiveness and dedication to guest satisfaction. Their friendly and helpful demeanor significantly enhances the overall guest experience, making travelers feel valued and well cared for.
Beds at the hotel are generally described as comfortable with many guests noting the soft mattresses and pillows. While there are occasional mentions of uncomfortable or wobbly beds, the majority of reviews emphasize a pleasant and restful sleeping experience.
Overall, Scenic Hotel Franz Josef Glacier aligns well with its four-star rating. It is highly recommended for travelers to Franz Josef, offering excellent value for money, clean and spacious accommodations and remarkable dining experiences. The hotel's modern facilities and attentive staff contribute to its positive reputation, ensuring a memorable stay for its visitors. Show more
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Hotel Taking Steps Towards Sustainability
This eco-certified hotel implements energy-efficient systems and water conservation measures in its operations. It demonstrates a commitment to using locally sourced, sustainable products. The hotel also offers guests access to exclusive eco-tours and electric bikes for environmentally conscious travel.
Hotel for Honeymoon
Popular for its location and views of the Franz Josef Glacier, this hotel offers comfortable accommodations and is a great base for exploring the area. Its scenic setting enhances the romantic experience.
Family Friendly Hotel
Scenic Hotel Franz Josef Glacier provides amenities such as kids' meals and a kids' play area. It also offers convenient access to outdoor activities like guided glacier walks and wildlife excursions. Connecting rooms are available.
4-Star Hotel
This 4-star hotel offers comfortable guest rooms with amenities like TVs, mini-fridges, and tea/coffee making facilities. It features an exceptional restaurant serving West Coast fare and the Moa Bar with an open fireplace. Its central location provides easy access to the village and Westland World Heritage Park.
Business Hotel
Accessible Hotel
Room Types
Superior Twin Room - Queen & SingleFeatures an en suite bathroom with free toiletries.
Some rooms feature a private balcony. You can request a balcony in the Special Requests Box at the time of booking. Please note that these are not guaranteed and will be confirmed upon arrival, subject to availability.
Standard Twin RoomRoom includes tea/coffee making facilities, a minibar and satellite TV.
Superior Triple RoomThis superior room includes a mini bar, refrigerator, TV and a bathroom with a bath or shower and free toiletries.
Some rooms feature a private balcony. You can request a balcony in the Special Requests Box at the time of booking. Please note that these are not guaranteed and will be confirmed upon arrival, subject to availability.
Superior Twin Room with Two Queen BedsFeatures an en suite bathroom with free toiletries.
Some rooms feature a private balcony. You can request a balcony in the Special Requests Box at the time of booking. Please note that these are not guaranteed and will be confirmed upon arrival, subject to availability.
Superior Twin SuiteFeatures satellite TV and an en suite bathroom with free toiletries.
Some rooms feature a private balcony. You can request a balcony in the Special Requests Box at the time of booking. Please note that these are not guaranteed and will be confirmed upon arrival, subject to availability.
Superior Twin Room - King & SingleProviding free toiletries, this twin room includes a private bathroom with a bath or a shower and a hairdryer. The twin room is equipped with a TV, a safe deposit box, an electric kettle, as well as heating. The unit offers 2 beds.
Superior King RoomFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room features a TV, a safe deposit box, an electric kettle and heating. The unit has 1 bed.
Guest Reviews
8.1
Very Good
Location
Nestled in the heart of Franz Josef Village, the Scenic Hotel Franz Josef Glacier offers an exceptional location that places guests within walking distance of everything. Visitors will find the hotel superbly situated right in the centre of town, making it incredibly convenient to explore local attractions, eateries and shops. The close proximity to the main street facilitates easy access to restaurants, bars, tour companies and adventure meet-up points.
The location is particularly praised for its breathtaking views, offering beautiful sights of the glacier and surrounding mountains right from the guest rooms. The hotel's central position also makes it a great base for hiking and other excursions with the village's main hiking spots just a short walk away.
The Scenic Hotel provides plentiful parking and easy access off the main highway, making it effortless to find and reach. Guests have commended its peaceful ambiance while being close to the vibrant town centre, providing a perfect blend of tranquility and convenience.
Overall, the Scenic Hotel Franz Josef Glacier ensures a memorable stay for its visitors, thanks to its strategic location and the stunning natural beauty that surrounds it.
Breakfast
Scenic Hotel Franz Josef Glacier offers a varied breakfast experience that largely leans toward the positive. Guests frequently highlight the ample choice available, praising the variety and quality of the breakfast buffet. Descriptions such as lovely, very good, fabulous and superb are commonly used, indicating satisfaction with the morning meal.
Several reviewers appreciated the hotel's breakfast for its relaxing alacarte option and exceptional range, making it a delightful way to start the day. High-quality and excellent are recurring terms, pointing to a consistent standard. The attentive, professional and knowledgeable staff further enhance the breakfast experience by creating a welcoming atmosphere and providing personalized touches like lighting a fire in the restaurant.
However, there are mixed feelings about the cost with some guests finding breakfast expensive. Others noted the breakfast as just okay or ordinary and some expressed disappointment with the buffet during busy times, mentioning issues like lukewarm food and limited selection. Despite these occasional drawbacks, the high points generally stand out, especially the convenience and the broad variety offered. The contrast between positive and less favorable reviews suggests that while the breakfast experience can vary, it remains a strong point for many guests staying at the hotel.
Dinner
Scenic Hotel Franz Josef Glacier offers a mix of dining experiences in its on-site restaurant. Guests frequently praised the food quality, highlighting delicious dinner options and a fantastic breakfast. Many were impressed by the spectacular views of the glacier from the dining room, adding to the overall dining ambience. The restaurant provided a memorable upgrade to a 5-star dining experience for some with specific mentions of excellent two-course dinners and exceptional service.
However, feedback indicates that dinner prices can be high and some guests felt that the buffet options were not laid out well and were overpriced. Limited variety and unusual changes to classic meals received criticism, as did the occasional unavailability of certain menu items. Staff shortages also impacted the evening menu availability.
Overall, while many guests enjoyed their dinners and found them delicious, others found the cost and variety less satisfactory. The open fire in the restaurant was a appreciated by diners, creating a cozy atmosphere particularly enjoyed during the evening meals. Booking in advance is recommended and despite some inconsistencies, the restaurant remains a key feature of the Scenic Hotel Franz Josef Glacier experience.
Rooms
Scenic Hotel Franz Josef Glacier offers a variety of rooms, praised for their cleanliness, comfort and spaciousness. Many visitors appreciate the large room sizes, comfortable beds and the modern touches in some accommodations. The rooms often feature a stunning view of the mountains or the glacier, adding to the overall appeal. Guests note that the rooms are well-appointed with plenty of spaces to store luggage and belongings. Parking is readily available and the hotel’s excellent location allows for easy access to nearby activities.
However, some reviews mention that certain rooms appear dated or tired, indicating a need for remodeling. Despite this, cleanliness remains a strong point, as the rooms are frequently described as tidy and spotlessly clean. The hotel also features nice outdoor spaces and quiet environments, creating a pleasant stay. While some rooms fall short of expectations based on photos, the overall feedback emphasizes comfort and practicality. In conclusion, Scenic Hotel Franz Josef Glacier provides a comfortable and spacious retreat with remarkable views, though some areas could benefit from updates.
Beds
Scenic Hotel Franz Josef Glacier has received varying feedback on its beds, though the majority of comments highlight comfort. Reviewers frequently praised the beds for being comfortable, extremely comfortable and even super comfortable with multiple mentions of the beds being nice and comfy. Guests appreciated the comfort, noting the soft mattresses and comfortable pillows, enhancing their overall stay experience.
However, some guests found the beds to be either too soft or uncomfortable with occasional reports of wobbly or sloping mattresses and a few specific beds were mentioned to require replacement. Despite these few negative remarks, the general sentiment leans towards a pleasant and restful sleeping experience at the hotel. The comfortable refurbished rooms further contribute to the positive reviews on bedding comfort.
Cleanliness
The Scenic Hotel Franz Josef Glacier, as noted by guests, excels in cleanliness. Many have highlighted how clean, tidy and well-maintained the rooms are, making for a very comfortable and relaxing stay. Reviews emphasize the spotless condition of the rooms and the detailed house keeping that keeps the premises in superb condition. The friendly staff contribute significantly to maintaining this high standard of cleanliness.
Guests appreciate the clean and contemporary rooms with some describing them as spacious and perfectly tidy. Comfortable beds and clean towels contribute further to the positive experience. Despite a few occasional mentions of areas needing a deep clean, the overall consensus remains that cleanliness is a strong point of the hotel.
Additional touches like a log fire, beautiful views and a variety of cleaning toiletries also add to the pleasant atmosphere. The central location of the hotel, combined with the superb cleanliness, ensures a comfortable and convenient stay for visitors.
Staff
The Scenic Hotel Franz Josef Glacier is frequently praised for its exceptional staff. Guests consistently describe the staff as lovely, friendly and incredibly helpful. The front desk and restaurant teams are particularly noted for their warm and welcoming demeanor. Management and other staff members go above and beyond to be accommodating and attentive, making sure that guests feel valued and well cared for. Many reviews highlight the professionalism and courteous manner of the staff with specific mentions of their knowledge about the local area, which adds to the overall guest experience. Room service and reception staff receive high marks for their efficiency and responsiveness. Overall, the staff's friendliness and dedication to guest satisfaction are standout features, contributing significantly to the hotel's positive reputation.
4 Star
The Scenic Hotel Franz Josef Glacier receives generally positive feedback, aligning with its four-star rating. Guests describe it as a pleasant hotel with some downsides. The property is highly recommended for travelers to Franz Josef, noted for its sheer class and amazing facilities. Many highlight the great value for money offered by the hotel. The rooms are praised for being clean, spacious, tidy, well-lit and well-equipped with some even offering lovely views and exceptional comfort. The accommodation is described as smart and modern and the on-site restaurant receives exceptional reviews.
No, Scenic Hotel Franz Josef Glacier doesn't have any pool.
No, a spa isn't available at Scenic Hotel Franz Josef Glacier.
No, Scenic Hotel Franz Josef Glacier doesn't allow dogs.
No, parking facilities aren't available at Scenic Hotel Franz Josef Glacier.
No, Scenic Hotel Franz Josef Glacier doesn't have a gym.