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Summary of reviewsComfort Inn & Suites Thousand Islands Harbour District is centrally located, offering an ideal base for exploring Gananoque and the Thousand Islands. Guests appreciate its proximity to the waterfront, cruise docks, marinas and local attractions, while still maintaining a quiet and peaceful atmosphere. The picturesque setting, combined with nearby parks, beaches and nature trails, enhances the overall experience.
Breakfast at the hotel receives mixed reviews. Many guests commend the variety of options, including hot dishes, DIY waffles and a pancake machine and appreciate the friendly staff and organized buffet. However, some guests point out areas for improvement, such as the use of paper utensils, limited seating and a need for healthier options.
The hotel's dinner options benefit from its prime location near various restaurants and shops, adding to the dining convenience. Guests find the rooms generally spacious, clean and well-equipped with amenities like refrigerators, microwaves and coffee machines. The beds are frequently reported as comfortable, contributing to a restful night’s sleep. Some minor issues, such as occasional noise and dated furniture, are noted, but do not significantly detract from the overall positive experience.
Cleanliness stands out as a strong point with both rooms and common areas well-maintained and hygienic. While a few minor lapses in bathroom and carpet cleanliness are mentioned, these are exceptions rather than the rule.
The friendly and accommodating staff receive high praise for their helpfulness and professionalism, consistently enhancing guests' stay. The WiFi service, while generally good, has some variability in connection quality.
The indoor pool and sauna are highlights, described as clean, spacious and relaxing. However, the pool’s temperature can sometimes be inconsistent. Ample and convenient free parking adds to the overall guest satisfaction. The comfortable beds also contribute positively to the experience.
Overall, the hotel offers good value for its three-star rating, meeting the expectations for this category. Business travelers will find the amenities suitable for their needs with quiet rooms and reliable WiFi. The pet-friendly policy, while appreciated by pet owners, could benefit from some enhancements. Assistant overall, Comfort Inn & Suites Thousand Islands Harbour District presents itself as a comfortable and convenient choice for both leisure and business travelers.
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