Hotel Baztan
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Summary of reviewsHotel Baztan is highly regarded for its superb location in the serene Baztan Valley. Nestled just a short drive away from Elizondo, the hotel offers an idyllic and tranquil atmosphere. Guests frequently compliment the stunning views and picturesque landscape, highlighting the perfect setting for excursions and peaceful walks. While the need for a car to access nearby towns is noted, the convenience for exploring the wider region makes it an excellent base.
The hotel's dining experience receives widespread acclaim, particularly for dinner. Guests praise the quality and deliciousness of the meals, the variety of options and the friendly service of the dining staff. Although a few encountered issues like lack of air conditioning in dining areas and limited service times, the overall dining experience, especially on the terrace, is lauded. In contrast, breakfast reviews are mixed with many guests suggesting improvements in variety and quality despite some positive mentions of delicious and satisfying options.
The pool stands out as a major highlight, receiving rave reviews for its cleanliness, impressive size and the surrounding pleasant atmosphere enhanced by a poolside bar. It's a popular spot for relaxation, adding significantly to the guest experience despite occasional off-season closures.
Guests appreciate the spacious and clean rooms of Hotel Baztan, often noting the comfort of the beds and serene views from balconies. However, some guests feel the décor and furniture are outdated and the absence of air conditioning can lead to discomfort during warmer months. Cleanliness across the hotel is generally praised, although sporadic issues like insufficiently cleaned bathrooms and occasional hair in corners were reported.
The staff garners mixed reviews but leans positively with many guests expressing satisfaction with the friendly and attentive service provided, particularly by the waitstaff. There are a few criticisms aimed at the reception staff for being uninviting at times.
Overall, Hotel Baztan especially shines for its serene location, high-quality dinner options and exceptional pool, making it a favored retreat for guests seeking both relaxation and accessibility to the beautiful Baztan Valley.
Categories
The hotel's dining experience receives widespread acclaim, particularly for dinner. Guests praise the quality and deliciousness of the meals, the variety of options and the friendly service of the dining staff. Although a few encountered issues like lack of air conditioning in dining areas and limited service times, the overall dining experience, especially on the terrace, is lauded. In contrast, breakfast reviews are mixed with many guests suggesting improvements in variety and quality despite some positive mentions of delicious and satisfying options.
The pool stands out as a major highlight, receiving rave reviews for its cleanliness, impressive size and the surrounding pleasant atmosphere enhanced by a poolside bar. It's a popular spot for relaxation, adding significantly to the guest experience despite occasional off-season closures.
Guests appreciate the spacious and clean rooms of Hotel Baztan, often noting the comfort of the beds and serene views from balconies. However, some guests feel the décor and furniture are outdated and the absence of air conditioning can lead to discomfort during warmer months. Cleanliness across the hotel is generally praised, although sporadic issues like insufficiently cleaned bathrooms and occasional hair in corners were reported.
The staff garners mixed reviews but leans positively with many guests expressing satisfaction with the friendly and attentive service provided, particularly by the waitstaff. There are a few criticisms aimed at the reception staff for being uninviting at times.
Overall, Hotel Baztan especially shines for its serene location, high-quality dinner options and exceptional pool, making it a favored retreat for guests seeking both relaxation and accessibility to the beautiful Baztan Valley.
Family Friendly Hotel
Located in Elizondo, this hotel is in close proximity to natural landscapes, ideal for families interested in exploring the outdoors. The hotel provides comfortable accommodations and is well-suited for those looking to experience the local culture and surroundings.
Accessible Hotel
This hotel is included in a list of the best accessible hotels in Elizondo, within the Navarre region.
3-Star Hotel
Located in the Baztan Valley, this hotel provides a tranquil retreat with beautiful natural surroundings. Guests appreciate the peaceful atmosphere and access to outdoor activities.
Hotel with Outdoor Pool
This hotel boasts two outdoor pools, including a seasonal outdoor pool and a dedicated children's pool. The pool area is equipped with pool umbrellas and has a lifeguard on site, making it suitable for families.
Hotel with Swimming Pool
Pool Lap Lanes Outdoor Pool
Business Hotel
Hotel with Pool Lap Lanes
About Hotel Baztan
License: UH000326
Guest Reviews
Location
Guests appreciate the stunning views and the picturesque landscape, noting that the area is perfect for excursions and exploring nearby villages. The hotel's proximity to the road adds convenience for those traveling by car, although it does mean that venturing into Elizondo requires a short drive. Despite this minor inconvenience, the location is highly praised for allowing easy discovery of the Baztan Valley's many attractions.
The environment around Hotel Baztan is frequently highlighted as comfortable and pleasant with ample opportunities for relaxing walks and enjoying the serene countryside. The hotel is well-situated as a base for exploring the wider region, providing a balance between accessibility and peaceful seclusion. Overall, the location of Hotel Baztan receives high marks for its convenience, beauty and tranquil atmosphere.
Breakfast
Despite these critiques, a few positive notes emerge. There are mentions of the breakfast buffet being very delicious and satisfying for some guests with professional assistance and an adequate variety that includes gluten-free options. Some found the breakfast to be correct and sufficient without being extravagant. However, the recurring sentiment is that breakfast could be improved, stating it is either too simple, not very varied or expensive for what it offers.
Overall, while some guests enjoyed their breakfast experience, a considerable number suggest that Hotel Baztan should enhance the variety and quality of their breakfast offerings to meet the expectations of a broader segment of their clientele.
Dinner
The hotel offers a variety of dining options, including a buffet and a café, where sandwiches have been noted for their quality. Guests who dined multiple nights found their meals consistently excellent. The dinner is often described as very good or even surprisingly good with an ideal terrace for a pleasant mealtime.
However, there are some areas for improvement. A few guests experienced inconvenience due to the lack of air conditioning and limited dinner service times. Some reviews mentioned that the service at the bar was inconsistent with one guest reporting difficulty in getting served late at night. Additionally, the need for reservations and the perceived high cost of the restaurant's menu were noted as points of contention by some.
Despite these occasional hiccups, the consensus is that Hotel Baztan provides a commendable dining experience with most guests enjoying high-quality, tasty meals in a friendly atmosphere.
Rooms
Though the rooms generally meet basic needs with amenities for sleeping and showering, many guests note that the decor and furniture feel outdated and some rooms require an upgrade. The absence of air conditioning has been mentioned, making some rooms uncomfortably hot, especially during warmer months. The quality of the rooms is consistently described as old but maintained, although some bathrooms are in need of renovation and a few rooms suffer from issues like insufficient soundproofing, odors or cleanliness concerns.
In summary, while the rooms offer comfort and spaciousness, ensuring a good night's sleep with serene views from balconies, the dated decor and lack of air conditioning might require the management's attention to enhance the overall guest experience.
Beds
Cleanliness
The room cleaning service is seen as very good and the cleanliness is often referred to as impeccable. The hotel environment and facilities are generally perceived as clean with some guests specifically mentioning that everything was very clean, including the breakfast area.
However, there are occasional criticisms mentioning hair and trash left in room corners and inadequate cleaning in bathrooms. Some guests pointed out the need for more thorough cleaning of bathtubs and cobwebs in corners. Despite these few negative remarks, the majority of guest reviews indicate a high standard of cleanliness throughout the hotel.
Overall, while there is room for improvement in certain areas, Hotel Baztan generally maintains a clean and comfortable environment for its guests.
Staff
However, the reception staff garnered some criticism for being cold, serious and at times unhelpful, leading some guests to feel unwelcome. Despite these issues, the reception did receive some positive remarks for being pleasant from other reviews, indicating a variability in guest experiences.
The overarching sentiment highlights that while there are occasional issues with reception services, the overall team at Hotel Baztan is largely seen as kind, polite and very friendly, contributing positively to the guest experience.
Pool
Outdoor Pool
The area surrounding the pool includes a café terrace where guests can unwind, though some pointed out that the lawn could use a bit of care, as it appears dry and patchy in places. Loungers were not always available, but guests didn't mind laying on the ground. Overall, the outdoor pool at Hotel Baztan enhances the summer experience, giving a serene spot to escape and enjoy the picturesque surroundings.
Yes, Hotel Baztan has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Outdoor Pool.
No, a spa isn't available at Hotel Baztan.
No, Hotel Baztan doesn't allow dogs.
No, parking facilities aren't available at Hotel Baztan.
No, Hotel Baztan doesn't have a gym.
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