Palacio de Pujadas
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Summary of reviewsPalacio de Pujadas, situated in the heart of Viana, is celebrated for its prime location, historical charm and exceptional service. Nestled in the historic center, it is an ideal spot for exploring both the town and the La Rioja region, particularly appealing to pilgrims on the Camino de Santiago trail. The beautifully maintained old palace enhances the experience with its elegant decor and scenic views, inviting guests to a memorable stay. Proximity to local attractions, cafes, pubs and the nearby city of Logroño further adds to its convenience.
The hotel's breakfast receives mixed reviews. Many guests commend the variety and quality, appreciating the hearty options like scrambled eggs, bacon and gluten-free bread. Nevertheless, some find it lacking in variety and quality with occasional issues like stale items and food scarcity. Despite some criticisms, the overall sentiment remains positive with many finding the breakfast satisfactory.
Dining options at Palacio de Pujadas are well-regarded with the main restaurant, bar and terrace offering good and reasonably priced traditional cuisine. Guests frequently appreciate the excellent breakfast, fabulous chicken paella and the three-course lunch. Although there are occasional complaints about inconsistent service and food quality, the general feedback highlights a pleasant dining experience.
Rooms at the hotel are noted for their spaciousness, comfort and tasteful decor. Many find the historical ambiance delightful with modern comforts like whirlpool bathtubs and large showers adding to the charm. Some rooms offer picturesque views, further enhancing the stay. However, there are mentions of rooms needing maintenance and updates, specifically regarding lighting, ventilation and occasional noise issues. Despite these minor drawbacks, the overall impression of the rooms is positive.
Cleanliness is a consistent highlight at Palacio de Pujadas. The housekeeping staff ensure that rooms and common areas are impeccably maintained, contributing to a pleasant and comfortable stay. Minor cleanliness issues are occasionally noted but do not overshadow the general praise for the hotel's condition.
The staff receive high acclaim for their friendliness, helpfulness and attentiveness. Many guests mention the professional and welcoming attitude of the front desk and reception staff with specific commendations for exceptional service from team members like the concierge. This positive interaction greatly enhances the guest experience.
Family travelers find the hotel particularly welcoming with large family rooms and child-friendly amenities like cribs. The accommodating and attentive staff add to the positive experience, making it an excellent choice for families.
While WiFi service at the hotel is an area requiring improvement with many guests reporting weak or unstable connections, the overall excellence in service helps balance this drawback.
Guests' feedback on the beds is mixed with many finding them comfortable, while others report issues with firmness and noise. Despite these variances, the hotel generally provides a good sleep environment.
For a three-star hotel, Palacio de Pujadas offers good value, comfort and cleanliness. Although room maintenance and breakfast options could see improvements, the warm service and historical charm make it a reliable and budget-friendly choice. Additionally, the hotel makes commendable efforts to accommodate guests with disabilities, offering barrier-free areas despite the historic nature of the building.
Overall, Palacio de Pujadas stands out as a charming, friendly and conveniently located hotel, providing an immersive and enjoyable experience for its guests.
Categories
The hotel's breakfast receives mixed reviews. Many guests commend the variety and quality, appreciating the hearty options like scrambled eggs, bacon and gluten-free bread. Nevertheless, some find it lacking in variety and quality with occasional issues like stale items and food scarcity. Despite some criticisms, the overall sentiment remains positive with many finding the breakfast satisfactory.
Dining options at Palacio de Pujadas are well-regarded with the main restaurant, bar and terrace offering good and reasonably priced traditional cuisine. Guests frequently appreciate the excellent breakfast, fabulous chicken paella and the three-course lunch. Although there are occasional complaints about inconsistent service and food quality, the general feedback highlights a pleasant dining experience.
Rooms at the hotel are noted for their spaciousness, comfort and tasteful decor. Many find the historical ambiance delightful with modern comforts like whirlpool bathtubs and large showers adding to the charm. Some rooms offer picturesque views, further enhancing the stay. However, there are mentions of rooms needing maintenance and updates, specifically regarding lighting, ventilation and occasional noise issues. Despite these minor drawbacks, the overall impression of the rooms is positive.
Cleanliness is a consistent highlight at Palacio de Pujadas. The housekeeping staff ensure that rooms and common areas are impeccably maintained, contributing to a pleasant and comfortable stay. Minor cleanliness issues are occasionally noted but do not overshadow the general praise for the hotel's condition.
The staff receive high acclaim for their friendliness, helpfulness and attentiveness. Many guests mention the professional and welcoming attitude of the front desk and reception staff with specific commendations for exceptional service from team members like the concierge. This positive interaction greatly enhances the guest experience.
Family travelers find the hotel particularly welcoming with large family rooms and child-friendly amenities like cribs. The accommodating and attentive staff add to the positive experience, making it an excellent choice for families.
While WiFi service at the hotel is an area requiring improvement with many guests reporting weak or unstable connections, the overall excellence in service helps balance this drawback.
Guests' feedback on the beds is mixed with many finding them comfortable, while others report issues with firmness and noise. Despite these variances, the hotel generally provides a good sleep environment.
For a three-star hotel, Palacio de Pujadas offers good value, comfort and cleanliness. Although room maintenance and breakfast options could see improvements, the warm service and historical charm make it a reliable and budget-friendly choice. Additionally, the hotel makes commendable efforts to accommodate guests with disabilities, offering barrier-free areas despite the historic nature of the building.
Overall, Palacio de Pujadas stands out as a charming, friendly and conveniently located hotel, providing an immersive and enjoyable experience for its guests.
Historic Hotel
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Accessible Hotel
3-Star Hotel
Guest Reviews
Nestled in the heart of Viana, the Palacio de Pujadas is a hidden gem lauded for its prime location. Guests consistently praise its positioning, right in the historic center, making it an ideal spot for exploring the picturesque town and the surrounding La Rioja region. The hotel's strategic placement on the famed Camino de Santiago trail is particularly beneficial for pilgrims and travelers eager to dive into local culture and historical sights.
The building itself, a beautifully maintained old palace, adds to the charm of staying here. Visitors are often enchanted by its historical ambiance and elegant decor, which perfectly complement the scenic views of nearby ruins and ancient churches. The combination of rich architecture and modern comfort makes for a memorable stay.
Convenience is another highlighted aspect. Whether it’s a leisurely stroll to a lively pub district, cafes or local restaurants, everything is within walking distance. Moreover, the hotel's proximity to Logroño, just a short drive away, is a boon for guests looking to extend their adventures to nearby cities.
The staff also receives high marks for their friendliness and attentiveness, enhancing the overall experience. The added amenities, like comfortable rooms and excellent on-site dining options, make Palacio de Pujadas a top choice for those visiting Viana. The perfect blend of an unbeatable location, historic charm and excellent facilities ensures a delightful and immersive stay.
At Palacio de Pujadas, breakfast experiences evoke a mixture of praise and criticism. Numerous guests laud the breakfast for its variety, abundance and high quality, highlighting options such as scrambled eggs, bacon, whole grain toast, cereals, meats, cheeses, fresh fruit and even gluten-free bread. The buffet is often described as complete, substantial and quite good with some calling it outstanding and the best along the Camino.
However, not all reviews are favorable. Some guests found the breakfast to be lacking in variety and quality with complaints about stale items, cold omelettes and hot orange juice. There are mentions of improvements needed in the breakfast area layout and assistance with occasional issues such as food scarcity when arriving later in the morning or flies around the food.
The breakfast cost, typically around €10, is a point of contention; some believe it offers good value, while others find it expensive for what is provided. Despite occasional negative remarks, the overall sentiment indicates that breakfast at Palacio de Pujadas is generally positive, offering a mix of hearty options that cater to various dietary needs but leaves room for refinement.
Palacio de Pujadas offers a pleasing dining experience with many guests noting the great value of their restaurant. Whether dining at the hotel's main restaurant, the accompanying bar or even the cozy terrace, visitors frequently appreciate the good and reasonably priced food. Meals are generally described as very good with some guests praising the excellent breakfast and the fabulous chicken paella. A three-course lunch and a delicious menu del día also come highly recommended with several guests finding these offerings to be a treat, especially for Camino walkers.
While opinions on the restaurant vary, the predominant sentiment is positive, highlighting the traditional cuisine made from fresh ingredients. The service at the bar and restaurant is often commendable with some noting that the staff speak good English, providing a welcoming atmosphere for international travelers.
However, there are occasional criticisms regarding service and the food quality, indicating inconsistencies. Reports of incorrect orders and lackluster meals do arise, alongside comments about the understaffed and sometimes unprofessional service. Despite these issues, many guests still enjoy the convenience and value of the on-site dining options.
For those opting to eat at the bar or café, experiences tend to be positive with great sandwiches, tapas and a relaxed atmosphere contributing to an enjoyable stay. Overall, Palacio de Pujadas offers a generally good dining experience with room for some improvements in service and consistency.
The rooms at Palacio de Pujadas receive varied feedback from guests, highlighting both their strengths and some areas for improvement. Positively, many guests appreciate the spaciousness and comfort of the rooms with several noting that they are well-decorated, clean and inviting. The historical ambiance of the building adds to the charm with rooms featuring tasteful renovations and unique touches like four-poster beds, whirlpool bathtubs and large showers. Some rooms come with balconies offering picturesque views of the surrounding area, which guests find delightful.
The decor is frequently praised for being beautiful and trendy and the rooms are equipped with useful amenities such as mini fridges and spacious bathrooms. Additionally, the hotel provides a serene and quiet environment, ideal for relaxation. The staff's attentiveness and the cleanliness of the rooms are also noted as strengths, contributing to a pleasant stay.
However, there are mentions of areas needing attention, such as some rooms being a bit dated with old filters and requiring maintenance. Issues with lighting, ventilation and the occasional noise from bustling streets are noted by some guests. Others pointed out that some rooms lacked windows, relying only on skylights, which could make the rooms feel dark and stuffy. Furthermore, some bathrooms need updating and there are occasional reports of mold and difficulty regulating temperature—either too cold or without hot water.
Overall, the Palacio de Pujadas offers a comfortable, aesthetic and spacious stay, though improvements in room maintenance and amenities could enhance the guest experience further.
The guest reviews for the beds at 'Palacio de Pujadas' present a mixed but informative picture. Many visitors found the beds to be comfortable with mentions of "comfortable beds" and "very comfortable" beds recurring frequently. A number of guests appreciated the comfort level, describing the bedding as soft and cozy. However, there were notable criticisms as well; some guests found the beds to be hard, uncomfortable or even worn out, suggesting that the quality and condition of mattresses varied between rooms. A few reviews specifically pointed out issues with the beds being noisy, too firm or causing discomfort, indicating that these areas might need attention or renewal. Mixed feedback was also given on the pillows with some guests finding them too hard or flat. Overall, it seems that while many guests enjoyed a comfortable sleep, there are areas for improvement to ensure consistency in the sleeping experience at the hotel.
The Palacio de Pujadas is consistently praised for its exceptional cleanliness with many guests noting the impeccable condition of their rooms and common areas. The hotel's housekeeping staff receive high marks for maintaining cleanliness throughout the stay, ensuring that rooms are clean, tidy and well-equipped. The building itself is described as beautiful and well-maintained, adding to the overall pleasant experience.
However, there are a few comments about minor cleanliness issues, such as dust on headboards and bathroom areas that could use a more thorough cleaning. Some guests mentioned specific problems like dirty walls, unclean bathrooms and an occasional strange smell in the rooms. Despite these isolated incidents, the majority of reviews highlight the hotel's pristine condition.
Guests also appreciated the spacious and beautifully restored rooms, which blend modern amenities with a charming historical atmosphere. The common areas are not only clean but also very pleasant, enhancing the guest experience. Overall, the Palacio de Pujadas is regarded as a clean, comfortable and well-maintained establishment that provides a delightful stay in a scenic setting.
The reviews for Palacio de Pujadas highlight the hotel's staff as the central feature of guest experiences. Although there are mentions of overwhelmed and unsupported staff, the general consensus is overwhelmingly positive. The front desk and reception staff are frequently praised for being friendly, helpful and professional. Specific commendations go to team members who went above and beyond, such as assisting with lost belongings and providing excellent recommendations.
Guests appreciated the staff's courtesy, attention and willingness to assist with various needs, including language translation and carrying bags. Several guests highlighted remarkable service in the bar and cafe with bartenders and waiters often mentioned as attentive and kind. Alba, a concierge, was notably recognized for her exceptional service. The staff's attentiveness and friendliness were evident across various interactions, reinforcing a sense of being treated warmly and with care.
While there were isolated instances of unfriendly or rushed service, these were the exceptions rather than the norm. The overall sentiment paints a picture of a dedicated team striving to offer an excellent experience, ensuring that most guests felt well cared for during their stay.
Palacio de Pujadas has received mixed feedback regarding its WiFi service. The majority of reviews highlight significant issues with the internet connection, particularly in the rooms. Many guests reported that the WiFi signal was weak, unstable or completely non-existent in their rooms, making it challenging to stay connected. Some reviews mention that the WiFi was only reliable in common areas like the lobby.
However, there were positive remarks from a few guests who experienced good, strong and excellent WiFi throughout the hotel. Unfortunately, these experiences seem to be the exception rather than the rule.
On a brighter note, the staff at Palacio de Pujadas consistently received high praise for their friendliness, helpfulness and accommodating nature. Despite being understaffed, the team managed to provide a welcoming and well-organized environment, contributing positively to the overall guest experience.
In summary, while the hotel's WiFi service leaves much to be desired, the exceptional service and welcoming atmosphere offered by the staff help balance the overall guest experience at Palacio de Pujadas.
Palacio de Pujadas is notably a great option for families seeking a comfortable and welcoming stay. The hotel offers large, accommodating family rooms, including rooms for four people, which are spacious and cater well to family needs. Guests have mentioned that the atmosphere is particularly child-friendly and welcoming, making it an ideal place to visit with kids.
Staff at the hotel are accommodating and attentive, ensuring visitors feel valued and well taken care of. They go the extra mile by providing necessary amenities such as cribs, which adds to the convenience for families traveling with infants. The overall environment at Palacio de Pujadas is warm and inviting, making it perfect for a family getaway.
Although a few minor issues like non-functional skylight curtains and less-than-ideal switches in the suite were mentioned, these did not overshadow the positive experience most families had. Additionally, the adaptation of some rooms for wheelchair accessibility, even though not ideal for all guests, shows an effort to cater to various needs.
In summary, the hotel stands out as a family-friendly destination, making it a great place to visit with children and ensuring that families leave with positive memories and a likelihood to return.
Palacio de Pujadas offers good value and comfort for a three-star hotel. Guests appreciate the well-maintained and clean facilities, along with the cozy atmosphere and professional staff who go out of their way to accommodate early check-ins and ensure a pleasant stay. The hotel is praised for its good price-quality ratio and being well-managed.
However, there are some areas that could use improvement, such as renewing the beds and showers to better match the hotel's category. While the breakfast buffet is considered minimal and scarce compared to similar hotels, the overall experience is seen as satisfactory for the price.
Despite some issues with room maintenance and inadequate breakfast options, Palacio de Pujadas stands out for its warm service and cleanliness, making it a reliable choice for those seeking a budget-friendly stay.
Palacio de Pujadas by MIJ, despite being housed in a historic building, manages to offer an impressive level of accessibility for guests with disabilities. The hotel features barrier-free areas and accessible facilities that cater to the needs of those with mobility issues. Accessible rooms are available and the property is described as handicap accessible, making it a suitable choice for wheelchair users.
Guests highlighted the accommodating staff, who contribute to a welcoming atmosphere. The availability of big terraces provides enjoyable spaces to relax and socialize. Although parking can be challenging due to the hotel's location in a restricted area, it is still possible to find parking spaces close by and some parking is free.
However, there are a few drawbacks; the elevator is often broken or not functional and there are some limitations with the elevator doors size. Overall, Palacio de Pujadas by MIJ presents a commendable effort in maintaining accessibility, ensuring a comfortable stay for guests with disabilities.
Located in the heart of Viana's historic center, 'Palacio de Pujadas' offers an extraordinary blend of rich history and modern amenities. This charming hotel resides in a beautifully restored sixteenth-century palace, complete with an impressive stately entrance and an inner courtyard that enhance its historical ambiance. The building originally part of a monastery, has been meticulously preserved, respecting its original architecture while providing contemporary comfort.
Guests are enthralled by the hotel's medieval vibe and the authentic feel of its antique furniture and old-style decor. The walls and furnishings are a testament to its storied past, allowing visitors to truly feel connected to the historical environment. This charming hotel not only boasts a great location next to the church ruins and the cathedral but also places guests in the heart of the historic district.
The hotel's integration into the historical town of Viana, known for its charming and atmospheric streets, enhances the overall experience. It fits seamlessly into the picturesque medieval town, offering a perfect base for exploring the rich history all around. The notable beauty of the hotel’s structure, along with its well-maintained grounds, makes it an architectural gem in this ancient town.
Guests appreciate the combination of the hotel's historic charm with essential modern comforts, ensuring a comfortable stay without sacrificing authenticity. With its captivating historical character and excellent location, 'Palacio de Pujadas' stands out as an extraordinary accommodation choice for those seeking to immerse themselves in the heritage of Viana.
Location Show Map
Location
The building itself, a beautifully maintained old palace, adds to the charm of staying here. Visitors are often enchanted by its historical ambiance and elegant decor, which perfectly complement the scenic views of nearby ruins and ancient churches. The combination of rich architecture and modern comfort makes for a memorable stay.
Convenience is another highlighted aspect. Whether it’s a leisurely stroll to a lively pub district, cafes or local restaurants, everything is within walking distance. Moreover, the hotel's proximity to Logroño, just a short drive away, is a boon for guests looking to extend their adventures to nearby cities.
The staff also receives high marks for their friendliness and attentiveness, enhancing the overall experience. The added amenities, like comfortable rooms and excellent on-site dining options, make Palacio de Pujadas a top choice for those visiting Viana. The perfect blend of an unbeatable location, historic charm and excellent facilities ensures a delightful and immersive stay.
Breakfast
However, not all reviews are favorable. Some guests found the breakfast to be lacking in variety and quality with complaints about stale items, cold omelettes and hot orange juice. There are mentions of improvements needed in the breakfast area layout and assistance with occasional issues such as food scarcity when arriving later in the morning or flies around the food.
The breakfast cost, typically around €10, is a point of contention; some believe it offers good value, while others find it expensive for what is provided. Despite occasional negative remarks, the overall sentiment indicates that breakfast at Palacio de Pujadas is generally positive, offering a mix of hearty options that cater to various dietary needs but leaves room for refinement.
Dinner
While opinions on the restaurant vary, the predominant sentiment is positive, highlighting the traditional cuisine made from fresh ingredients. The service at the bar and restaurant is often commendable with some noting that the staff speak good English, providing a welcoming atmosphere for international travelers.
However, there are occasional criticisms regarding service and the food quality, indicating inconsistencies. Reports of incorrect orders and lackluster meals do arise, alongside comments about the understaffed and sometimes unprofessional service. Despite these issues, many guests still enjoy the convenience and value of the on-site dining options.
For those opting to eat at the bar or café, experiences tend to be positive with great sandwiches, tapas and a relaxed atmosphere contributing to an enjoyable stay. Overall, Palacio de Pujadas offers a generally good dining experience with room for some improvements in service and consistency.
Rooms
The decor is frequently praised for being beautiful and trendy and the rooms are equipped with useful amenities such as mini fridges and spacious bathrooms. Additionally, the hotel provides a serene and quiet environment, ideal for relaxation. The staff's attentiveness and the cleanliness of the rooms are also noted as strengths, contributing to a pleasant stay.
However, there are mentions of areas needing attention, such as some rooms being a bit dated with old filters and requiring maintenance. Issues with lighting, ventilation and the occasional noise from bustling streets are noted by some guests. Others pointed out that some rooms lacked windows, relying only on skylights, which could make the rooms feel dark and stuffy. Furthermore, some bathrooms need updating and there are occasional reports of mold and difficulty regulating temperature—either too cold or without hot water.
Overall, the Palacio de Pujadas offers a comfortable, aesthetic and spacious stay, though improvements in room maintenance and amenities could enhance the guest experience further.
Beds
Cleanliness
However, there are a few comments about minor cleanliness issues, such as dust on headboards and bathroom areas that could use a more thorough cleaning. Some guests mentioned specific problems like dirty walls, unclean bathrooms and an occasional strange smell in the rooms. Despite these isolated incidents, the majority of reviews highlight the hotel's pristine condition.
Guests also appreciated the spacious and beautifully restored rooms, which blend modern amenities with a charming historical atmosphere. The common areas are not only clean but also very pleasant, enhancing the guest experience. Overall, the Palacio de Pujadas is regarded as a clean, comfortable and well-maintained establishment that provides a delightful stay in a scenic setting.
Staff
Guests appreciated the staff's courtesy, attention and willingness to assist with various needs, including language translation and carrying bags. Several guests highlighted remarkable service in the bar and cafe with bartenders and waiters often mentioned as attentive and kind. Alba, a concierge, was notably recognized for her exceptional service. The staff's attentiveness and friendliness were evident across various interactions, reinforcing a sense of being treated warmly and with care.
While there were isolated instances of unfriendly or rushed service, these were the exceptions rather than the norm. The overall sentiment paints a picture of a dedicated team striving to offer an excellent experience, ensuring that most guests felt well cared for during their stay.
Wi-Fi
However, there were positive remarks from a few guests who experienced good, strong and excellent WiFi throughout the hotel. Unfortunately, these experiences seem to be the exception rather than the rule.
On a brighter note, the staff at Palacio de Pujadas consistently received high praise for their friendliness, helpfulness and accommodating nature. Despite being understaffed, the team managed to provide a welcoming and well-organized environment, contributing positively to the overall guest experience.
In summary, while the hotel's WiFi service leaves much to be desired, the exceptional service and welcoming atmosphere offered by the staff help balance the overall guest experience at Palacio de Pujadas.
Family
Staff at the hotel are accommodating and attentive, ensuring visitors feel valued and well taken care of. They go the extra mile by providing necessary amenities such as cribs, which adds to the convenience for families traveling with infants. The overall environment at Palacio de Pujadas is warm and inviting, making it perfect for a family getaway.
Although a few minor issues like non-functional skylight curtains and less-than-ideal switches in the suite were mentioned, these did not overshadow the positive experience most families had. Additionally, the adaptation of some rooms for wheelchair accessibility, even though not ideal for all guests, shows an effort to cater to various needs.
In summary, the hotel stands out as a family-friendly destination, making it a great place to visit with children and ensuring that families leave with positive memories and a likelihood to return.
3 Star
However, there are some areas that could use improvement, such as renewing the beds and showers to better match the hotel's category. While the breakfast buffet is considered minimal and scarce compared to similar hotels, the overall experience is seen as satisfactory for the price.
Despite some issues with room maintenance and inadequate breakfast options, Palacio de Pujadas stands out for its warm service and cleanliness, making it a reliable choice for those seeking a budget-friendly stay.
Accessible
Guests highlighted the accommodating staff, who contribute to a welcoming atmosphere. The availability of big terraces provides enjoyable spaces to relax and socialize. Although parking can be challenging due to the hotel's location in a restricted area, it is still possible to find parking spaces close by and some parking is free.
However, there are a few drawbacks; the elevator is often broken or not functional and there are some limitations with the elevator doors size. Overall, Palacio de Pujadas by MIJ presents a commendable effort in maintaining accessibility, ensuring a comfortable stay for guests with disabilities.
Historic
Guests are enthralled by the hotel's medieval vibe and the authentic feel of its antique furniture and old-style decor. The walls and furnishings are a testament to its storied past, allowing visitors to truly feel connected to the historical environment. This charming hotel not only boasts a great location next to the church ruins and the cathedral but also places guests in the heart of the historic district.
The hotel's integration into the historical town of Viana, known for its charming and atmospheric streets, enhances the overall experience. It fits seamlessly into the picturesque medieval town, offering a perfect base for exploring the rich history all around. The notable beauty of the hotel’s structure, along with its well-maintained grounds, makes it an architectural gem in this ancient town.
Guests appreciate the combination of the hotel's historic charm with essential modern comforts, ensuring a comfortable stay without sacrificing authenticity. With its captivating historical character and excellent location, 'Palacio de Pujadas' stands out as an extraordinary accommodation choice for those seeking to immerse themselves in the heritage of Viana.
No, Palacio de Pujadas doesn't have any pool.
No, a spa isn't available at Palacio de Pujadas.
No, Palacio de Pujadas doesn't allow dogs.
No, parking facilities aren't available at Palacio de Pujadas.
No, Palacio de Pujadas doesn't have a gym.
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