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Summary of reviewsHotel Palacios enjoys widespread acclaim for its exceptional convenience and accessibility, boasting a prime location at the entrance of Alfaro. Guests particularly appreciate the hotel's proximity to highways and main roads, making it an ideal stopover for travelers heading to destinations such as Bilbao and Santander. The central position allows for easy exploration of Alfaro's town center and nearby attractions, all while benefiting from a tranquil setting conducive to restful stays. The hotel’s ample and free parking adds an extra layer of convenience for those traveling by car.
The breakfast offerings at Hotel Palacios are consistently praised for their variety and comprehensiveness. Guests highlight the diverse and hearty buffet, featuring fresh fruits, pastries, cold cuts and breads with options catering to specialized dietary needs. The quality and presentation of the breakfast, coupled with the attentive staff, enhance the overall guest experience, making it a highly valued inclusion in the room rate.
While the hotel's dining experience receives mixed reviews, notable positives include good value meals and delicious items such as burgers and tapas. Despite some issues with variety, noise and inconsistent restaurant hours, the on-site cafeteria and bar offer satisfactory dining options, appreciated especially for their affordability and convenience.
The rooms at Hotel Palacios are mostly well-received, commended for their spaciousness, cleanliness and comfort. Guests particularly value the modern and minimal furnishings, effective soundproofing and practical amenities. Despite some concerns about room size and ventilation, the overall ambiance is described as comfortable and quiet, supported by the hotel's excellent housekeeping standards.
Cleanliness is a hallmark of Hotel Palacios with guests frequently praising the spotless conditions of the rooms and common areas. The attentive and dedicated staff play a significant role in maintaining this standard, contributing to a comfortable and organized environment that appeals to travelers seeking a hygienic stay.
The staff at Hotel Palacios consistently receive high marks for their friendliness, efficiency and professionalism. Guests appreciate the warm welcome and attentive service across all roles, from reception to housekeeping and dining. Multilingual abilities and a customer-focused approach ensure a pleasant and accommodating experience for visitors from diverse backgrounds.
Complimentary Wi-Fi is well-regarded for its reliability and speed, vital for both casual browsing and business needs. Although there are occasional issues with connectivity, the overall availability of fast and free internet significantly enhances the guest experience.
Parking at Hotel Palacios is another standout feature with ample, free and secure options highly appreciated by guests. The spacious and well-equipped parking areas accommodate various vehicle types, ensuring a stress-free experience for those traveling by car.
Family travelers find Hotel Palacios particularly welcoming with spacious family rooms, play areas for children and amenities such as cribs and high chairs, contributing to a family-friendly environment. The quiet ambiance and helpful staff further enhance the comfortable stay for families.
Guests frequently commend the beds at Hotel Palacios, noting their comfort and quality as key contributors to a good night's sleep. Clean, well-maintained and equipped with extra pillows, the beds are often highlighted as a significant benefit.
Overall, Hotel Palacios provides excellent value for its three-star rating, reflecting the quality of its facilities and the standard of service. Its favorable location, varied amenities and exceptional cleanliness make it a top choice for both short stays and longer visits, whether for leisure or business. Show more
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Categories
3-Star Hotel
Located in Alfaro, this hotel offers a comfortable stay with good value for money. It's well-suited for travelers looking for a convenient and affordable option in the area.
Hotel near Vineyards
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Room Types
Standard Double RoomThis air-conditioned room features free Wi-Fi, a TV and a private bathroom.
Basic Room 1This air-conditioned room features free Wi-Fi, a TV and a private bathroom.
Family RoomThis air-conditioned room features free Wi-Fi, a TV and a private bathroom.
Standard Room (2 Adults + 1 Child)This air-conditioned room features free Wi-Fi, a TV and a private bathroom.
Basic Double RoomThis small, air-conditioned room features a double bed, free WiFi and a private bathroom.
Please note that extra beds are not available for this room type.
Pets are not allowed.
Triple RoomThe triple room offers air conditioning, soundproof walls, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 3 beds.
Double for Single UseThe double room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room provides a flat-screen TV, a wardrobe, parquet floors, heating as well as city views. The unit has 2 beds.
Standard Queen RoomThe double room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room offers a wardrobe, parquet floors, heating and a flat-screen TV. The unit has 1 bed.
Guest Reviews
8.3
Very Good
Location
The location of Hotel Palacios has received widespread praise from guests, highlighting its convenience and accessibility. Situated at the entrance of Alfaro, the hotel benefits from being close to highways and main roads, making it an ideal stopover for travelers on their way to places like Bilbao and Santander. Guests appreciated easy parking options and found the hotel simple to locate from the motorway.
The central position of the hotel provides easy access to the town center with many guests mentioning it is just a short walk away. This makes it convenient to explore local attractions, including the Bardenas Reales, Tudela and Sendaviva. The proximity to supermarkets, dining options and the historic center further makes Hotel Palacios a practical choice for visitors.
Guests also noted the quietness of the area, ideal for a restful stay, while still being near enough to enjoy Alfaro's charm and amenities. The combination of a prime location, ease of access and ample parking makes Hotel Palacios a highly recommended option for both short stays and regional explorations.
Breakfast
Hotel Palacios consistently impresses guests with its breakfast offerings. The most prominent theme in the reviews is the variety and completeness of the buffet, often described as "very complete" and "hearty." Many highlight the wide range of choices available, stating that the breakfast includes everything needed to start the day right. The breakfast is also noted for its good value, being included in the room price and catering to specialized dietary needs such as gluten-free and lactose-free options.
Guests appreciate the quality and presentation of the breakfast items with mentions of abundant fresh fruit, pastries, cold cuts and breads. The self-service style allows for a convenient and efficient experience, accommodating early risers and varying schedules. The staff's kindness and attentiveness further enhance the breakfast experience, contributing to an enjoyable stay overall.
While most reviews are overwhelmingly positive, a few guests noted areas for improvement, such as the need for more natural products or fresher items. Others mentioned the use of plastic packaging for certain foods, which could be minimized. Nonetheless, the consensus is clear: Hotel Palacios provides a robust, satisfying breakfast that greatly contributes to the positive guest experience.
Dinner
Hotel Palacios presents a mixed dining experience characterized by a few standout positives and notable critiques. On the plus side, guests particularly appreciated the good value meals and the delicious burgers served in the bar area. The restaurant attached to the hotel offers affordable lunches and dinners with many praising the overall quality and variety of food, especially for a three-star establishment. There were also mentions of excellent tapas and hearty options that locals frequently enjoyed.
However, several reviews highlighted issues such as limited food variety, noise levels and the chaotic nature of the restaurant service. The restaurant's inconsistent hours were a common point of frustration with some guests noting it was closed during their visit or only operated during specific times. The closure of the main restaurant pushed guests towards the adjoining cafeteria, which received mixed reviews for its food quality.
Despite these drawbacks, the hotel manages to maintain a level of convenience with its on-site cafeteria and bar, offering decent dining options for those not seeking an upscale experience. The affordability and the option to dine with pets were additional benefits appreciated by guests. In summary, while the restaurant experience at Hotel Palacios has room for improvement, it provides satisfactory dining options that cater to both hotel guests and locals.
Rooms
Hotel Palacios receives mixed reviews regarding its rooms, but it generally earns praise for its comfort and cleanliness. Many guests found the rooms to be spacious, clean and well-maintained, describing them as functional and practical. The bedding is consistently highlighted as comfortable and the rooms are often noted for being well-equipped with necessary amenities, including air conditioning in some, although others mention a lack of adequate temperature control.
Large family rooms are appreciated for their space and suitability for families and wheelchair users. The rooms feature modern and minimal furnishings and several reviews commend the updated bathrooms. Guests also value the quiet ambiance and effective soundproofing, though a few reported noise disturbances from neighboring rooms.
The staff receives positive remarks for their friendly and attentive service, which adds to the overall pleasant experience. Complimentary facilities like ample parking, a balcony option and pet-friendly rooms contribute to the convenience and appeal for travelers, including those on longer stays.
However, some rooms are described as small, especially in comparison to the larger family rooms and a few guests found them to be stuffy or inadequately ventilated. The décor is often referred to as simple or basic with occasional mentions of a need for minor upkeep or better insulation.
In summary, Hotel Palacios offers clean, comfortable and spacious rooms with modern touches, suitable for a range of travelers, particularly families. Despite some minor drawbacks regarding room size and ventilation, the overall experience is enhanced by attentive service and practical amenities.
Beds
Hotel Palacios receives frequent praise for the comfort and quality of its beds, highlighting them as one of the standout features of a stay at the hotel. Guests consistently describe the beds as comfortable, clean and well-maintained, often noting that they offer a good night’s sleep due to the pleasant firmness and the quality of the mattresses. Many reviews mention the availability of extra pillows, adding to the overall comfort.
While there are occasional mentions of beds being a bit too soft or needing renovation, these are outliers in a sea of positive comments. The spacious and clean rooms, coupled with the comfortable beds, make for a restful and pleasant stay. As a result, the beds at Hotel Palacios play a significant role in the overall comfort and satisfaction of its guests.
Cleanliness
Hotel Palacios is highly praised for its impeccable cleanliness and well-maintained facilities. Guests frequently highlight the clean and tidy state of the rooms, noting that they are comfortable and well-equipped. The rooms and bathrooms are often described as spotless and the bedding is consistently praised for being fresh and clean. The common areas and other facilities receive similar commendation, emphasizing the attention to detail in maintaining cleanliness throughout the hotel.
Many reviews note that the hotel is very well-suited for both short vacations and overnight stays with a comfortable and organized environment contributing to a pleasant experience. Guests also appreciate the dedicated and attentive staff who ensure that everything is kept in perfect order. Overall, the consistent emphasis on cleanliness and the well-maintained condition of the hotel make it a top choice for travelers seeking a hygienic and comfortable stay.
Staff
Hotel Palacios has garnered significant praise for its exceptional staff, who consistently leave a positive impression on guests. Reviewers frequently describe the team as friendly, polite and efficient, highlighting their professionalism across various roles, from reception to housekeeping and dining.
Upon arrival, guests often receive a warm welcome with particular mentions of the receptionists who are not only welcoming but also very competent in handling check-ins and inquiries. The staff’s attentiveness is evident throughout the stay with multiple guests noting how accommodating and helpful they are, aiding in making their visit comfortable and enjoyable.
Multilingual abilities of the staff have been appreciated, ensuring clear and helpful communication with guests from diverse backgrounds. The attentive and pleasant bar and restaurant staff also come in for particular commendation, contributing to a satisfying dining experience.
Overall, the service-driven approach of the Hotel Palacios team is a standout feature, making it a welcoming place where guests feel well cared for. This dedication to excellent customer service reflects through every level of staff interaction, enhancing the overall guest experience at the hotel.
Wi-Fi
Hotel Palacios offers complimentary Wi-Fi throughout the establishment, including in individual rooms, making connectivity convenient for guests. Many reviews highlight the Wi-Fi's reliability and speed, underscoring its utility for both browsing and streaming. A substantial number of guests reported very good to excellent Wi-Fi with several mentioning that it worked very well for their needs. While the majority found the Wi-Fi to meet their expectations, some noted occasional weak or inconsistent connections and restricted access to certain apps and websites. Despite these few concerns, the overall availability of fast and reliable internet, alongside free access, makes the digital experience in Hotel Palacios generally positive. Additionally, guests appreciated the availability of TV channels in English and the perfect soundproofing in the rooms.
Parking
Hotel Palacios offers an impressive parking experience for its guests. Visitors consistently highlight the ample and free parking available directly in front of the hotel. The parking area is spacious, well-equipped and conveniently located, providing peace of mind for those traveling by car, motorcycle or bicycle. Many guests appreciate the large, secure parking spots and the ease of finding a parking space at any time. The facility is described as accommodating with classifications for various types of vehicles, ensuring easy access and secure storage. Overall, the hotel's parking amenities receive consistent praise for their quality, accessibility and convenience, making it a stress-free experience for guests. Whether arriving from a day of excursions or seeking a secure spot for a bike, Hotel Palacios' parking provisions cater effectively to a wide array of needs.
Family
Hotel Palacios stands out as an ideal destination for families, offering a range of amenities and services tailored to ensure a pleasant stay for guests of all ages. The positive guest reviews frequently highlight the spacious and well-equipped family rooms, lauded for their comfort, cleanliness and the ability to accommodate large families. Guests appreciate the free amenities such as parking and cribs, which add to the convenience of staying at the hotel.
The hotel features a children's playroom, a hit among young visitors, providing a dedicated space for kids to enjoy their time. The game room is particularly noted for entertaining children, although it may not cater as much to the youngest kids. Families also benefit from invitations to the municipal pool and the availability of high chairs in the restaurant.
The quiet ambiance, thanks to rooms facing the back of the hotel, ensures a restful environment for families, while the very pleasant staff enhance the overall experience. The hotel’s family-friendly nature is further emphasized through its being family-run, creating a welcoming atmosphere for guests. The presence of two air conditioning units in some family rooms ensures comfort during the stay.
Overall, Hotel Palacios offers excellent value, particularly for those traveling with children, making it a recommended choice for family vacations. The ample parking, accessible facilities and the spacious, clean rooms make it a comfortable and convenient option for family travel.
3 Star
Hotel Palacios presents a good value for a three-star establishment, ideally suited for an overnight stay. The breakfast buffet stands out with its wide variety of food, ranging from sweets to omelettes, which is noteworthy for a 3-star hotel restaurant. It's described as fairly new, meeting the standard expectations of a hotel in its category. Guests find the three-star rating to be a fair classification, acknowledging the hotel’s facilities and amenities as typical for its rating. Though some reviews hinted at a discrepancy where it may feel less than three-star, overall, the affordability and acceptable quality and service make it a viable choice for cost-conscious travelers.
Business
Hotel Palacios emerges as an optimal choice for business travelers, offering a range of facilities and services tailored specifically to meet their needs. The property is lauded for its big, functional and well-equipped family rooms, making it practical for those who might need extra space. Its strategic location and convenient services make it ideal for business trips, whether for a brief overnight stay or a longer journey. Business travelers commend the hotel for its welcoming services and technically-oriented check-in procedures, adding to its efficiency.
The hotel appears to predominantly cater to craftsmen and business clients, reinforcing its suitability for those on work-related travels. The restaurant is noted for its variety and there are options for business delivery, ensuring meal times are just as convenient and varied. Additionally, guests have praised the good breakfast which adheres to strict hygiene and food protocols.
For those needing a break, the hotel offers free entry to some nearby pools, adding a leisure aspect to the business-centric environment. Considered a superb business class option, Hotel Palacios delivers good value for its three-star rating, making it a practical and recommended choice for business trips.
Accessible
Hotel Palacios stands out as an exceptionally accessible destination for guests with disabilities. The hotel offers rooms that cater to everyone, including those with reduced mobility, well-adapted and functional accommodations. It's conveniently located on the village's main street, making it easy to find and accessible for guests traveling to nearby attractions like Navarra and Rioja. The hotel features ramps and easily accessible rooms with a lift that provides added convenience for managing luggage.
Guests have praised the ample free parking and the hotel's strategic location, just 15 km from Bardenas and close to various pools. The 24-hour reception staff are not only friendly but also speak English, ensuring a welcoming experience. Additional amenities, such as vending machines, add to the hotel's convenience. Overall, Hotel Palacios is a highly accessible and straightforward option for travelers with disabilities, making it a functional base for exploring the region.
Dog Friendly
Hotel Palacios is highly regarded for its dog-friendly facilities and services, making it an ideal choice for travelers with pets. The hotel ensures a warm welcome not just for guests, but also for their furry companions. Pets are allowed in the hotel with no noise disturbances reported in the hallways, ensuring a peaceful stay for all. Many reviews highlight the hotel’s clean environment and its ability to accommodate guests with dogs seamlessly.
Specific pet-friendly amenities include rooms with small terraces or balconies, offering additional space for dogs. The hotel staff is helpful in suggesting dog-friendly paths, allowing for convenient and enjoyable walks nearby. Though there is a noted lack of green areas directly around the hotel, an access to a community pool managed by a dog-walking association provides alternative recreational options for pets.
A small surcharge applies for pets, but the overall experience is well worth it with reviewers recommending this hotel to anyone traveling with pets. The property’s efforts to create a welcoming atmosphere for both families and their pets make Hotel Palacios a standout choice for pet owners.
No, Hotel Palacios doesn't have any pool.
No, a spa isn't available at Hotel Palacios.
Yes, Hotel Palacios welcomes dogs.
Yes, parking facilities are available at Hotel Palacios.