Accessible HotelThe hotel offers a specific 'Accessible room' type designed for comfort. It provides wheelchair accessibility throughout its grounds and features installations for people with disabilities. Auditory guidance and marked disabled parking spaces are also available.
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Summary of reviews related to the 'Accessible' categoryThe Kyriad Prestige Lyon Est - Saint Priest Eurexpo Hotel and SPA offers a generally accessible experience, catering well to guests with disabilities. The hotel is conveniently located near a highway, making it easily accessible by car, although it is situated in an industrial area with limited walkable amenities nearby. Positive aspects of accessibility include an accessible pool and a functional elevator. The property features handicap accessible rooms, designated handicap parking spaces—though these are sometimes occupied by company vehicles—and spacious, clean rooms with comfortable bedding and barrier-free access as requested.
Guests have noted that the hotel infrastructure is suitable for those with mobility issues and the staff is described as thoughtful and supportive, even during busy exhibition times. However, there are areas where accessibility could be improved, particularly for non-French speakers and in facilities like the wheelchair charging station. While most facilities and the overall structure are accessible, there remain some areas that may require attention to better accommodate all guests.
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