Grand Hotel Bristol Spa Resort by R Collection Hotels is highly praised for its prime and picturesque location, offering splendid views of the lake and sea. Perched on a hill with stunning vistas of the Gulf, it provides a tranquil yet accessible escape, just a 15-minute walk from the heart of Rapallo. Guests appreciate the hotel's convenient proximity to key attractions like Portofino and Cinque Terre, as well as its seamless transport options including a nearby bus stop and ample parking facilities with special perks like free outdoor parking and charging stations for electric cars.
Guests commend the resort's exceptional cleanliness, meticulous housekeeping and luxurious feel. Rooms are spacious, well-appointed and often come with enchanting sea and lake views, adding a touch of elegance to the stay. The comfort of the rooms, bolstered by adjustable air conditioning and amenities such as coffee machines and soft drinks, enhances the overall experience, though bed comfort receives mixed feedback.
The breakfast experience at the resort stands out for its variety, quality and stunning sea views from the breakfast terrace. Guests highlight the comprehensive and fresh buffet selection, along with attentive and polite service, contributing to a delightful start to the day. While occasional inconsistencies are noted, the overall consensus remains highly positive.
Dining at the resort is a mixed experience with the Le Cupole restaurant receiving high praise for its gourmet quality and exemplary service and the rooftop restaurant being lauded for its incredible views and high-class dining. However, some guests point to slow service and a lack of menu variety in other dining areas. Nevertheless, the positive aspects of the fine dining experiences significantly enhance the hotel’s luxury appeal.
The hotel's spa receives rave reviews for its top-notch facilities, cleanliness and panoramic views, offering a pampering and relaxing retreat with features like heated pools, saunas and sensory showers. The pool area also garners acclaim for its beauty, comfortable sun loungers and breathtaking views, though occasional issues with cleanliness and heating are mentioned.
The staff at Grand Hotel Bristol Spa Resort are frequently highlighted as a standout feature, known for their warmth, professionalism and attentive service. Many guests feel that the staff's efforts contribute significantly to the hotel’s five-star reputation. The resort's overall service quality, combined with its outstanding amenities and breathtaking location, makes it a memorable and luxurious choice for travelers.
The hotel faces the bay of Rapallo at the popular Portofino coast. It is the only luxury hotel on this part of the Italian Riviera and offers luxuriously designed suites, an in-house spa, bars, restaurants, a beach club and event venues to host your meeting, wedding or party. The hotel also has a summer restaurant, the Eden Roc Lounge & Restaurant open at lunch and for dinner.
Summary of reviews
Overall, Excelsior Palace Portofino Coast provides an excellent five-star experience with exceptional service from friendly staff. Despite the hotel showing some age, it is very well managed and offers superb facilities and services for a comfortable and memorable vacation. The rooms are simply perfect, although the double beds may not be the most comfortable. Guests leave with an unforgettable and positive impression of this luxurious hotel.
The hotel enjoys an exceptional location, positioned conveniently next to the Genoa Piazza Principe train station. This central site allows for easy access to the old town, historical center, harbor, museums and shopping streets, making it ideal for exploring the city on foot or by public transportation. The proximity to the old port is a boon for cruise travelers, adding practicality to its strategic location.
Breakfast at the Grand Hotel Savoia Genova, Curio Collection by Hilton is a highlight, often described with superlatives such as excellent and superb. Guests delight in the wide variety and quality of the food offered, including an extensive and well-stocked buffet with homemade cakes, fresh fruits and freshly made cappuccinos. The memorable experience is enhanced by the option to dine on the rooftop terrace, offering panoramic views of Genoa. Despite minor drawbacks like occasional crowding, the breakfast experience is celebrated by many.
Dinner experiences yield mixed reactions. The rooftop terrace provides stunning views, but some diners find the food and service below the expected five-star standard. The on-site Trattoria Tralalero is appreciated by many for its good-quality dishes, though some guests feel it lacks variety, especially for vegetarians. The lobby bar and its cocktails receive positive feedback for their presentation and taste, adding to the ambiance.
Guestrooms are highly praised for their spaciousness, comfort and cleanliness. Many appreciate the beautiful decor and well-maintained amenities. Superior rooms, in particular, stand out with luxurious linens and towels, while the well-appointed bathrooms receive notable mention. Some rooms have lovely views of the city or Piazza, though a few guests note certain rooms could use better soundproofing and minor updates.
Cleanliness across the hotel is another highlight with guests frequently describing the property as spotless and well-maintained. The overall attention to detail and hygiene is well-regarded, although occasionally minor issues are noted.
The hotel's staff is lauded for their professionalism, friendliness and attentiveness. Reviews frequently mention the helpful and courteous nature of the team, from front desk personnel to breakfast room staff, significantly enhancing the guest experience.
Wi-Fi service generally receives positive comments for being good, reliable and fast, although some guests occasionally experience weak or slow connections.
The hotel's spa is praised for its excellent facilities, including a sauna, steam room and whirlpool tub. Despite challenges like limited hours and space constraints, guests appreciate the relaxing environment. The rooftop jacuzzi is a particular favorite for unwinding after a day of sightseeing.
The gym, though small, is functional and well-equipped, serving guests looking for a quick workout. The addition of a complimentary rooftop jacuzzi further enhances the fitness experience.
Parking services receive mixed feedback. While valet parking is appreciated for its convenience and security, the associated daily fee and occasional logistical challenges detract slightly from the overall positive impression.
Electric vehicle charging stations, including Tesla chargers, are available and viewed as a positive amenity, despite some concerns over costs and availability.
Families find the hotel exceptionally accommodating with spacious family rooms, kid-friendly activities and a welcoming atmosphere catering to young children.
In summary, Grand Hotel Savoia Genova, Curio Collection by Hilton excels with its strategic location, outstanding breakfast, comfortable rooms, cleanliness, friendly staff and family-friendly amenities, making it a preferred choice for many travelers looking to enjoy Genoa.
The Grand Hotel Miramare is a luxurious 5-star hotel that meets the highest standards of excellence. Guests describe their experience as exceptional and heaven on earth. The hotel offers outstanding facilities including a restaurant, beach, pool and comfortable rooms. The hotel staff is fantastic and provides exceptional service. Although some guests mention minor issues, the overall experience exceeds expectations and is highly recommended for an unforgettable vacation. The Grand Hotel Miramare is the perfect choice for a luxurious stay on the Riviera.
Nestled in a prime location, the Imperiale Palace Hotel is a luxurious gem overlooking the scenic bay of Santa Margherita and the tip of Portofino. Its well-maintained gardens and historic charm dating from the 19th century create a mesmerizing ambiance that complements its elevated position atop a hill, providing guests with breathtaking views. Just a short walk from the city center, the hotel offers a picturesque retreat with exceptional facilities, luxurious amenities and friendly, helpful staff enhancing the overall guest experience.
Guests consistently praise the breakfast experience, highlighting the diverse and well-presented selection, which includes freshly cooked to order options and an abundant buffet. Enjoying breakfast on a beautiful terrace overlooking the sea with top-notch service from the friendly and professional staff, adds to the delightful morning ambiance. Although there are occasional comments about minimal staffing, the breakfast is often described as one of the best hotel breakfasts ever experienced.
The dinner offerings at the Imperiale Palace Hotel are generally seen as very good with quality food and drinks, sometimes described as excellent. The romantic ambiance of the restaurant and the poolside service for dinner receive positive remarks. While some guests feel that the food might be overpriced and service could be better trained, the evening bar service staff add to the overall charm of dining at the hotel.
Room accommodations offer a mixed experience. Guests appreciate the beautiful, spacious and comfortable rooms, many with stunning sea views and balconies, featuring attractive furnishings and exceptional bedding. However, some rooms near train tracks suffer from noise disturbances and certain areas are noted to be outdated or in need of better insulation and maintenance. Despite these drawbacks, the historical decor, lovely garden paths and convenient location are well-received with sea view rooms highly recommended.
The Imperiale Palace Hotel excels in cleanliness with the property and grounds consistently described as exceptionally clean and tidy. Guests appreciate the regular housekeeping services and immaculate gardens, contributing to the overall positive impression of the hotel's maintenance.
The staff at the Imperiale Palace Hotel are frequently highlighted for their friendly and attentive service, making guests feel valued and special, especially during unique occasions. From the reception to the beach club, the personnel's accommodating nature and professionalism enhance the charm of the hotel's lavish amenities, despite minor criticisms about service consistency.
The pool area is highly praised, featuring a heated seawater pool and a waterfront lounge area reached through scenic gardens. The private beach is also a standout feature, offering a fantastic organized setting with a bar and restaurant, enhancing the overall guest experience.
Overall, the Imperiale Palace Hotel combines historical elegance and modern updates with a superb location, making it a highly recommended destination for a lavish seaside escape. Guests are treated to top-notch service, exceptional dining, luxurious accommodations and meticulously maintained surroundings, ensuring an opulent and memorable stay.
Hotel Bristol Palace in Genoa is widely celebrated for its strategic and central location, making it an ideal hub for exploring both the historic and contemporary attractions of the city. Guests consistently praise its proximity to major sights like Piazza Ferrari, the Old Town and the port, all conveniently accessible on foot. The hotel's placement also offers easy connectivity to public transport, adding to its convenience for both leisure and business travelers.
The hotel’s breakfast receives high marks for its variety and quality, featuring an extensive buffet with a range of sweet and savory options, fresh fruits and Italian cheeses, all presented in a beautiful setting. The dining experience is further enhanced by the option to enjoy meals in a stunning breakfast room or on a delightful terrace. The dinner offerings, especially at the in-house Giotto restaurant, are also highly praised for their superb quality and elegant presentation. Guests commend the restaurant’s menu for its local flavors and high cuisine, emphasizing the impeccable service and special mention of a bartender named Yvan for his excellent cocktails.
Rooms at Hotel Bristol Palace are frequently described as elegant, spacious and comfortable with high praise for the large, cozy beds and modern, well-equipped bathrooms. The blend of antique and contemporary decor adds to the charm and the cleanliness of the rooms is consistently highlighted. Minor issues such as noise and outdated furnishings are occasionally noted, but the overall sentiment is one of comfort and luxury.
The staff's friendliness and professionalism significantly enhance the guest experience with numerous mentions of the team’s accommodating nature and attention to detail. Specific staff members, like Mateo, Ivan and Filippo, receive accolades for their exceptional service, contributing to the hotel's welcoming atmosphere.
Hotel Bristol Palace's cleanliness is another standout feature with rooms and common areas described as spotless and well-maintained. The hotel's historic elegance is seamlessly combined with modern comforts, providing a clean and well-kept environment for guests.
The Wi-Fi experience is mixed with some guests praising its quality and stability, while others report issues with connectivity and a complicated login process. However, the availability of free Wi-Fi is still considered a positive aspect.
Parking is facilitated through a convenient valet service, though it can be pricey and limited. The efficient and helpful valet staff mitigate most inconveniences, ensuring vehicles are well-managed despite the tight parking spaces.
Family-friendly amenities are another highlight with spacious rooms and additional services like cribs and sofa beds making it suitable for family stays. The welcoming attitude toward pets and easy access to family activities further contribute to its appeal.
For those interested in nightlife, the hotel's location is perfect, offering easy access to Genoa's vibrant entertainment districts. The central position allows guests to immerse themselves in the city's lively evening culture, despite some street noise at night.
Overall, Hotel Bristol Palace meets the expectations of a four-star luxury establishment, blending historic charm with modern amenities. While there are occasional minor issues, the consistent praise for its location, dining, rooms, cleanliness and staff contribute to a highly positive and memorable stay for most guests.
Categories
Convention
5 Star
Luxury
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