Horizon Homes at Genting Highlands
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Summary of reviewsGenting Ion Delemen by Horizon Homes provides a serene retreat nestled amidst stunning clouds and greenery, making it an ideal choice for those seeking tranquility while retaining proximity to local attractions like Sky Avenue and Genting Highland. Guests appreciate its strategic location, offering beautiful mountain views and a refreshing cold breeze, although navigating the drive at night can be challenging due to fog. Shuttle services help maintain connectivity to main resort areas, complementing the clean and comfortable accommodations.
The rooms are frequently praised for their spaciousness, comfort, and modern amenities, including full kitchen facilities and panoramic views from balconies. The interiors enhance tranquility while being close to Genting Highlands, making them suitable for families. Guests also appreciate the well-maintained property and meticulous attention to detail despite minor access difficulties and occasional maintenance concerns.
Breakfast experiences are mixed, with some guests enjoying the variety while others find the options limited, especially for different cultural tastes. The inconsistency in breakfast availability and early finish times are noted, along with an inconvenience due to most restaurants accepting only cash.
Cleanliness reviews present a contrast, as many guests find their rooms tidy and well-equipped, whereas others report issues such as strong odors, dust, and inadequate maintenance in communal areas. Overall, better attention to cleaning standards is suggested.
The staff receive consistent praise for their friendliness and efficiency, providing excellent service and maintaining seamless communication through platforms like WhatsApp. Staff figures like Andy and Zakia are specifically commended for dedication to guest satisfaction.
WiFi connectivity is generally reliable, with occasional instability during heavy rain due to the hilltop location. The swimming pool is a highlight, especially with its heated indoor setting, even though maintenance needs attention. Parking, while free, presents challenges with its location separate from accommodations, requiring navigation through the premises.
The beds offer a generally comfortable experience, contributing to a pleasant stay, although individual preferences regarding mattress firmness vary. Cleanliness concerns related to stains on bedding have been mentioned.
Despite minor issues in some areas, Genting Ion Delemen by Horizon Homes is regarded as an inviting choice for travelers valuing comfort, convenience, and excellent service amidst tranquil surroundings.
Categories
The rooms are frequently praised for their spaciousness, comfort, and modern amenities, including full kitchen facilities and panoramic views from balconies. The interiors enhance tranquility while being close to Genting Highlands, making them suitable for families. Guests also appreciate the well-maintained property and meticulous attention to detail despite minor access difficulties and occasional maintenance concerns.
Breakfast experiences are mixed, with some guests enjoying the variety while others find the options limited, especially for different cultural tastes. The inconsistency in breakfast availability and early finish times are noted, along with an inconvenience due to most restaurants accepting only cash.
Cleanliness reviews present a contrast, as many guests find their rooms tidy and well-equipped, whereas others report issues such as strong odors, dust, and inadequate maintenance in communal areas. Overall, better attention to cleaning standards is suggested.
The staff receive consistent praise for their friendliness and efficiency, providing excellent service and maintaining seamless communication through platforms like WhatsApp. Staff figures like Andy and Zakia are specifically commended for dedication to guest satisfaction.
WiFi connectivity is generally reliable, with occasional instability during heavy rain due to the hilltop location. The swimming pool is a highlight, especially with its heated indoor setting, even though maintenance needs attention. Parking, while free, presents challenges with its location separate from accommodations, requiring navigation through the premises.
The beds offer a generally comfortable experience, contributing to a pleasant stay, although individual preferences regarding mattress firmness vary. Cleanliness concerns related to stains on bedding have been mentioned.
Despite minor issues in some areas, Genting Ion Delemen by Horizon Homes is regarded as an inviting choice for travelers valuing comfort, convenience, and excellent service amidst tranquil surroundings.
Cheap Apartment
This apartment provides a budget-friendly accommodation option. Its location in Grand Ion Delemen offers access to nearby attractions and amenities.
Apartment with Indoor Pool
As an apartment within the Grand Ion Delemen complex, guests staying here can enjoy access to the shared indoor pool facilities, including the heated indoor and children's pools.
Apartment with Heated Pool
Located within Grand Ion Delemen, this accommodation offers guests access to the development's indoor heated swimming pool, ensuring a pleasant swimming experience year-round.
Apartment with Swimming Pool
Heated Pool Indoor Pool
Apartment with Free Wi-Fi
Apartment with Parking
Guest Reviews
Genting Ion Delemen by Horizon Homes offers a location that strikes a balance between tranquility and accessibility. Nestled amidst the stunning clouds and greenery, this hotel provides a peaceful retreat for those seeking a serene getaway while still being within a convenient distance from key attractions. Situated around 10-15 minutes away from popular spots such as Sky Avenue and Genting Highland, it serves as an excellent base for those visiting the renowned Genting Skyworld Mall, premium outlets, and nearby eateries.
The higher altitude brings a refreshing cold Genting breeze, adding to the overall charm of the location. The beautiful mountain views from the balcony enhance the experience, and the property's strategic positioning makes it easy for guests with their own transport to move around. While the isolated mountain setting can feel remote at night, shuttle services are provided, ensuring guests remain connected to the main resort areas.
Though the drive can be challenging at night due to dense fog and a somewhat dark route, many find the trade-off—peace amidst nature—worth the journey. Despite some minor inconveniences, such as the distance between parking and rooms, the value is generally seen as favorable, with clean and comfortable accommodations adding to the positive location experience. For travelers seeking a quiet environment with convenient access to entertainment spots and shopping areas, this location seems to hit the mark.
Reviews of the breakfast situation at Genting Ion Delemen by Horizon Homes reveal a mixed experience for guests. While there are guests expressing satisfaction with the breakfast, describing it as great and varied, some guests face challenges with the breakfast offerings. Several reviews note that breakfast options are limited and not particularly suited to all cultural tastes, such as those of Arab guests. The availability of breakfast seems inconsistent, with some reviews highlighting the absence of a breakfast service altogether or its early finish time. Guests also mention the inconvenience of most restaurants primarily accepting cash, making it difficult for international visitors who prefer card transactions. Overall, the breakfast experience at this hotel appears to be a point of contention, with some guests finding it satisfactory and others encountering limitations.
Genting Ion Delemen by Horizon Homes has received positive feedback for its well-appointed and comfortable accommodations. Guests repeatedly describe the rooms as spacious, clean, and equipped with all necessary amenities, making them an excellent option for families and those seeking a home-like feel. The interior is modern, and many rooms offer breathtaking panoramic views from large balconies, enhancing the overall experience of tranquility and relaxation away from the hustle of Genting Highlands, yet still conveniently close by.
The units are equipped with full kitchen facilities, including cooking utensils, a water dispenser, and functioning smart TVs, which guests find particularly beneficial. Additionally, the presence of a shuttle service to nearby attractions like Arena of Stars is noted as an added convenience. The cleanliness and comfortable beds contribute to a relaxing stay, with guests appreciating the overall quality of the rooms and meticulous attention to detail.
While minor issues such as the difficulty in reaching the rooms and occasional maintenance concerns were mentioned, the overall consensus is that the rooms at Genting Ion Delemen by Horizon Homes offer a cozy, serene, and satisfying stay that leaves guests eager to return.
Genting Ion Delemen by Horizon Homes offers varying experiences when it comes to their bedding. Many guests found the beds to be comfortable, clean, and accommodating, contributing to a pleasant overall stay. The cozy and breezy conditions complemented the generally positive remarks regarding the room's cleanliness and comfort. Numerous visitors appreciated the room's spaciousness and the comfort of the beds, often described as big and comfy, enhancing their relaxation during the stay.
However, some guests encountered issues: discomfort from beds that were perceived as hard or too soft and concerns about bedding cleanliness. Instances of stains and marks on bedsheets and mattresses were noted, along with some dissatisfaction regarding the condition of extra pillows and the bunk bed setups. Despite these mixed experiences, the takeaways highlight the comfort of many beds and a generally positive ambiance, making it a worthwhile consideration for travelers who value comfort and cleanliness in their accommodation.
Genting Ion Delemen by Horizon Homes delivers a mixed experience when it comes to cleanliness, as highlighted by guest reviews. On the positive side, many guests appreciated the cleanliness and comfort of the rooms, noting that they are well-maintained and furnished with modern amenities. The spacious units are tidy, with comfortable mattresses and comprehensive kitchen facilities including cutlery and cooking utensils. Guests also enjoyed the property's beautiful and relaxing environment, contributing to a comfortable stay.
However, several reviews pointed out areas where cleanliness could be improved. Some guests encountered strong odors and moisture in certain rooms, with issues such as dusty surfaces, stained linens, and poorly cleaned bathrooms. Instances of bugs and insects have been reported, affecting the overall impression of cleanliness. The communal areas such as corridors and the swimming pool also suffered from inadequate maintenance. The reliability of cleaning services varied, and specific concerns were raised about the lift area and corridors being less than pristine.
Overall, while numerous guests found the property clean and reasonably priced, there are consistent remarks about the need for heightened attention to thorough cleaning and maintenance standards.
At Genting Ion Delemen by Horizon Homes, guests can expect to be warmly welcomed by a team of friendly and accommodating staff. Renowned for their attentiveness and efficiency, the staff consistently impresses with their willingness to go above and beyond to ensure a pleasant stay. Many guests highlight the consistent promptness and clarity in communication, notably facilitated through WhatsApp and booking platforms, ensuring seamless check-in and check-out experiences. The property is well-maintained, contributing to an overall comfortable stay, with a focus on cleanliness. The hosts, particularly notable figures such as Andy and Zakia, receive praise for their helpfulness, responsiveness, and dedication to guest satisfaction. Even in inclement weather, extra efforts like arranging additional parking demonstrate the staff’s commitment to convenience and guest comfort. Collectively, the team at Ion Delemen is celebrated for their excellent service, making it an inviting choice for travelers.
Genting Ion Delemen by Horizon Homes offers a predominantly positive experience when it comes to WiFi connectivity. Guests have highlighted that the WiFi signal is particularly strong, ensuring that visitors can stay connected with ease during their stay. However, there are occasional challenges, such as potential instability during heavy rain, which could be attributed to the hotel's hilltop location. While some guests have suggested making improvements to ensure a more consistent experience, the overall feedback indicates that the hotel provides a reliable WiFi service for most visitors.
Genting Ion Delemen by Horizon Homes offers a swimming experience that receives varied feedback from guests. The property boasts a well-maintained, heated indoor rooftop swimming pool, providing a pleasant atmosphere for guests to relax and unwind. Its warmth and indoor setting attract families, particularly delighting children who seem to enjoy the pool immensely. Additionally, the hotel features a child-friendly pool, making it a suitable choice for young families. Amenities complementing the pool include a gym and hot water for bathing, adding to the convenience of the stay.
However, some guests have noted issues with pool maintenance, mentioning instances of a dislodged underwater lamp and moldy chairs, which could detract from the overall experience. There are also concerns about cleanliness, as a few reviews suggest the pool appears neglected. Despite these occasional maintenance issues, the pool remains an attractive feature of the hotel, with its heated access serving as a recurring highlight.
At Genting Ion Delemen by Horizon Homes, guests have highlighted several aspects of their parking experience. While the hotel offers free parking, some have noted that finding parking can be challenging, as it is located in a different building from the accommodation. Guests often find the distance between the car park and their rooms inconvenient, requiring them to navigate through sky gardens and make multiple elevator changes, which can be particularly cumbersome when transferring luggage. Additionally, the layout has been described as confusing, with unclear directions and narrow ramps contributing to a disorienting experience. Despite these challenges, guests appreciate the availability of free parking, although spaces are not always allocated, and sometimes the separation from the accommodation proves to be a minor hassle in an otherwise enjoyable stay.
Location Show Map
Location
The higher altitude brings a refreshing cold Genting breeze, adding to the overall charm of the location. The beautiful mountain views from the balcony enhance the experience, and the property's strategic positioning makes it easy for guests with their own transport to move around. While the isolated mountain setting can feel remote at night, shuttle services are provided, ensuring guests remain connected to the main resort areas.
Though the drive can be challenging at night due to dense fog and a somewhat dark route, many find the trade-off—peace amidst nature—worth the journey. Despite some minor inconveniences, such as the distance between parking and rooms, the value is generally seen as favorable, with clean and comfortable accommodations adding to the positive location experience. For travelers seeking a quiet environment with convenient access to entertainment spots and shopping areas, this location seems to hit the mark.
Breakfast
Rooms
The units are equipped with full kitchen facilities, including cooking utensils, a water dispenser, and functioning smart TVs, which guests find particularly beneficial. Additionally, the presence of a shuttle service to nearby attractions like Arena of Stars is noted as an added convenience. The cleanliness and comfortable beds contribute to a relaxing stay, with guests appreciating the overall quality of the rooms and meticulous attention to detail.
While minor issues such as the difficulty in reaching the rooms and occasional maintenance concerns were mentioned, the overall consensus is that the rooms at Genting Ion Delemen by Horizon Homes offer a cozy, serene, and satisfying stay that leaves guests eager to return.
Beds
However, some guests encountered issues: discomfort from beds that were perceived as hard or too soft and concerns about bedding cleanliness. Instances of stains and marks on bedsheets and mattresses were noted, along with some dissatisfaction regarding the condition of extra pillows and the bunk bed setups. Despite these mixed experiences, the takeaways highlight the comfort of many beds and a generally positive ambiance, making it a worthwhile consideration for travelers who value comfort and cleanliness in their accommodation.
Cleanliness
However, several reviews pointed out areas where cleanliness could be improved. Some guests encountered strong odors and moisture in certain rooms, with issues such as dusty surfaces, stained linens, and poorly cleaned bathrooms. Instances of bugs and insects have been reported, affecting the overall impression of cleanliness. The communal areas such as corridors and the swimming pool also suffered from inadequate maintenance. The reliability of cleaning services varied, and specific concerns were raised about the lift area and corridors being less than pristine.
Overall, while numerous guests found the property clean and reasonably priced, there are consistent remarks about the need for heightened attention to thorough cleaning and maintenance standards.
Staff
Wi-Fi
Pool
However, some guests have noted issues with pool maintenance, mentioning instances of a dislodged underwater lamp and moldy chairs, which could detract from the overall experience. There are also concerns about cleanliness, as a few reviews suggest the pool appears neglected. Despite these occasional maintenance issues, the pool remains an attractive feature of the hotel, with its heated access serving as a recurring highlight.
Parking
Yes, Horizon Homes at Genting Highlands has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Horizon Homes at Genting Highlands.
No, Horizon Homes at Genting Highlands doesn't allow dogs.
Yes, parking facilities are available at Horizon Homes at Genting Highlands.
No, Horizon Homes at Genting Highlands doesn't have a gym.
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