First opened in 1885, this luxury hotel is 4 kms away from Gurney Plaza shopping mall.
Summary of reviews
The Eastern & Oriental Hotel is a luxurious and historic 5-star hotel located in the heart of Georgetown, offering exceptional value for money. The hotel's exceptional location allows for stunning views, particularly from the rooms, which come with a wide spread breakfast buffet. The breakfast is a highlight for guests with a huge spread of choices, from regional dishes to fruits, cereals and pastries. The hotel boasts comfortable, spacious and well-maintained rooms with colonial-style decor and stunning views of the ocean. The pool area is especially clean and inviting with an infinity pool overlooking the sea. The staff is friendly and attentive, providing outstanding customer service. The hotel offers old world luxury and is a unique building with great history, steeped in Peranakan & Colonial vibe. Overall, the Eastern & Oriental Hotel is the perfect choice for travelers who value comfort, luxury and history.
AC Hotel by Marriott Penang receives high praise for its strategic and convenient location, particularly for travelers near the Penang International Airport. Guests appreciate the proximity to popular eateries, shopping hubs like Queensbay Mall and easy access to other parts of Penang. The quiet surroundings and scenic views, including sunsets, further enhance the appeal of the location.
The breakfast offerings are generally well-received with many guests praising the food quality and variety, especially items like Spanish Eggs and Roti canai. However, some guests suggest improvements in menu variety and freshness. The hotel caters to diverse preferences with vegetarian options and takeaway coffee and tea, despite some operational adjustments during restrictions.
Rooms are frequently highlighted for their spaciousness, cleanliness and comfort. Many appreciate the modern and well-maintained accommodations, including family-friendly suites and executive options. While a few minor maintenance issues are noted, the overall room experience is positive with amenities and flexible services like early check-ins and late check-outs receiving commendation.
Cleanliness is consistently praised across the hotel, from rooms to public areas, aligning with guests' high standards. The diligent housekeeping adds to the hotel's comfortable and quiet atmosphere.
Staff at AC Hotel by Marriott Penang are recognized for their exceptional friendliness and professionalism. Guests frequently commend the helpfulness and politeness of the staff, making their stay more pleasant and accommodating.
While free WiFi is a welcomed feature, its inconsistency and occasional slow speeds are noted areas for improvement.
The gym and pool facilities receive positive feedback for their maintenance and functionality, though some guests wish for a more extensive gym setup and longer pool operating hours.
Parking options are appreciated for their ample space and security, despite some minor challenges like complicated directions and dim lighting in the basement area.
The hotel stands out as a favorable choice for families, offering spacious accommodations and kid-friendly amenities like a children's pool. The reasonable pricing and convenient location add to its appeal for family vacations.
Lastly, the beds are often highlighted as a standout feature, providing comfort and quality rest, although a few guests have mentioned occasional issues with mattress conditions.
Overall, AC Hotel by Marriott Penang delivers a strong four-star experience with commendable service, strategic location, comfortable accommodations and family-friendly amenities, making it a recommended option for diverse travelers.