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Summary of reviewsOtway Gate Motel consistently receives high praise for its exceptional location, welcoming atmosphere, and outstanding service. Situated conveniently close to Colac's main shopping area and the nearby lake, the motel offers easy access for guests looking to explore local attractions. The combination of good access to the town and ample parking directly in front of the rooms further enhances its appeal for travelers seeking convenience and comfort.
The rooms at Otway Gate Motel are celebrated for their modern design and meticulous cleanliness. Recent renovations contribute to the rooms' freshness and spaciousness, providing guests with a sense of comfort akin to finer establishments. Special attention to detail is evident in the beautifully updated bathrooms, which are frequently highlighted. The high-quality furnishings and linens complement the immaculately clean environment, lending to a cozy ambiance throughout the motel.
Customer service is a standout feature at Otway Gate Motel, with staff being consistently described as remarkably friendly and helpful. Key individuals, such as Graeme and Graham, are noted for their dedication to guest assistance, ensuring an enjoyable experience from check-in to departure. The staff's commitment to traditional customer service is apparent as they readily offer recommendations for dining and local exploration.
While the beds receive mixed reviews, many guests find them comfortable and conducive to a restful night's sleep. Some disparity exists in opinions on firmness, but overall, the motel maintains a comfortable atmosphere for short stays. Attention to additional amenities, such as comfy leather recliners and large towels, further contributes to a pleasant visit.
In summary, Otway Gate Motel excels in providing a clean, comfortable, and welcoming environment with an excellent location and exemplary service from staff. It offers great value for those seeking convenience, hospitality, and a pleasing stay in Colac.
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