World > Oceania > Australia > New South Wales > Kiama > Hotels in Gerringong > Mercure Gerringong Resort

Mercure Gerringong Resort

Gerringong , 1 Fern Street (Show on Map)

7.9

Good

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

We couldn't find available deals from this provider.

Double-check for availability on our partners' websites:

Alternatively, you can change dates or view all Hotels in Gerringong

Info

Summary of reviewsMercure Gerringong Resort is a beautiful four-star hotel located in a convenient and peaceful location close to local shops, cafes and restaurants. The hotel offers spacious and comfortable rooms with well-equipped kitchenettes and excellent room service meals. The hotel prides itself on its exceptional level of cleanliness and well-maintained facilities, including two pools and tennis courts. The staff is described as polite, friendly and accommodating with exceptional customer service. The on-site spa is highly recommended, although some guests were disappointed that it was closed during their stay. The hotel is family-friendly with a fun pool for kids and an Easter egg hunt. The beds are comfortable, ensuring a restful night's sleep. While some guests had mixed experiences with the breakfast and dinner, most found the food to be great. Overall, Mercure Gerringong Resort offers a relaxing and enjoyable stay with a calming atmosphere and beautiful surroundings.
Show more

Categories

Boutique-style Hotel

Luxury Hotel

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Hotel with Parking

Accessible Hotel

Hotel with Tennis Courts

4-Star Hotel

Hotel with Outdoor Pool

Room Types

Standard King Room This air-conditioned room features lovely garden views, a 44-inch flat-screen TV and an iPod docking station. It also has a microwave, a refrigerator and tea and coffee making facilities. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).

Superior King Room with Balcony This air-conditioned room features a private balcony, a 44-inch flat-screen TV and an iPod docking station. It also has a microwave, a refrigerator and tea and coffee making facilities. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).

Superior Room with One King Bed and One Double Bed and Balcony This air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 2 beds.

Standard Room with One King and One Single Bed This triple room provides a tea and coffee maker and a TV. The unit offers 2 beds.

About Mercure Gerringong Resort

Show Map

Guest Reviews

7.9

Good

Location

Mercure Gerringong Resort is situated in a beautiful location, close to the stunning Seven Mile Beach and the main food strip in town. The property is conveniently located close to local shops, cafes and restaurants and there is easy parking available. Despite being near the main road, the resort is very peaceful and you won't feel like you're in Gerringong. Guests loved the location and convenience to local attractions and facilities. While it may be a bit of a walk to the beach and township, the resort's great staff and beautiful setting more than make up for it. Gerringong itself is described as a gem of a town that is worth exploring, adding even more reasons to choose this hotel for your stay.

Breakfast

Guests have had varying experiences with the breakfast at Mercure Gerringong Resort with some praising the tasty buffet breakfast, excellent selection of breakfast foods and enjoyable barista coffee. Others found the breakfast options to be limited or overpriced and some had negative experiences with the quality of the food or service. However, many guests praised the overall quality of the meals at the resort with delicious room service meals and a good restaurant experience. Overall, while there were some mixed reviews, guests seemed to appreciate the variety of breakfast choices and the convenience of the kitchen in the room.

Dinner

The dinner at Mercure Gerringong Resort receives mixed reviews from guests. While some guests rave about the excellent food and service, others express disappointment and criticisms of the quality of the meals. However, most guests seem to enjoy the convenience of the hotel's restaurant with positive comments about the lovely touch and great convenience of being able to walk back to their rooms after dinner. Despite some issues with understaffing and the restaurant being closed for functions, many guests highly recommend the restaurant, especially for the delicious steak dinner. Overall, while there are some areas that could be improved, the dinner experience at Mercure Gerringong Resort receives mostly positive reviews.

Rooms

The Mercure Gerringong Resort offers great, spacious and comfortable rooms that are well prepared and immaculately clean. They come with plenty of towels, comfy beds, modern decor and are well equipped with everything needed for a relaxing stay, including a kitchenette. Some rooms offer lovely views and beautiful surroundings. The hotel also offers excellent room service meals. Some rooms are in need of an upgrade and have dated bathrooms with some issues such as marks on walls, cobwebs, rusty or dirty baths and shower curtains not being practical. Overall, families will find the resort to be very family-friendly with spacious and modern rooms, beautiful grounds and comfortable beds.

Beds

If you're looking for a comfortable night's sleep during your stay in Gerringong, you won't be disappointed with the beds at Mercure Gerringong Resort. Guest reviews vary, but the overwhelming majority report comfortable beds that ensure a restful night's sleep. Several guests describe the beds as "very comfortable", "comfy" and "super comfortable". Others note that the mattresses are "soft", which some guests may find too soft for their liking, but most find just right. A few guests do report less than ideal beds with one guest describing a "very uncomfortable" bed with a "hard" mattress and another noting sagging on one side of a king bed mattress. However, the vast majority of guests seem to have had a positive experience with the beds at Mercure Gerringong Resort, enjoying clean and comfortable sleeping arrangements during their stay.

Cleanliness

Mercure Gerringong Resort is an exceptional travel destination that prides itself on its neat and beautifully maintained facilities. Guest reviews confirm the hotel's amazing level of cleanliness. The rooms are clean and comfortable with easy access and are quiet. The place is very well presented and the staff does an excellent job of maintaining cleanliness. The two pools are loved by guests and the space and the cleanliness are impressive. While some reviews note areas for improvement in terms of housekeeping and operations and suggest that facilities need updating, overall, the hotel is super clean and offers convenience, comfort and tranquility to travelers.

Staff

The staff at Mercure Gerringong Resort has received high praise from guests with many describing them as polite, friendly and accommodating. Michelle, the receptionist, was particularly singled out for providing a warm and welcoming experience upon arrival. Guests were also pleased with the exceptional customer service and great service offered throughout their stay. While some guests had negative experiences with certain staff members, overall the staff were described as helpful, knowledgeable and willing to go above and beyond for their guests. The restaurant staff were particularly noted for their excellent service and friendly demeanor. The spa staff also received praise with one guest describing their massage as "amazing." Despite some isolated incidents, the vast majority of guests found the staff to be wonderful, accommodating and a highlight of their stay.

Spa

Mercure Gerringong Resort has an on-site spa, making it a perfect destination for a relaxing getaway. The treatment in the spa is described as "amazing" and "very relaxing." Guests highly recommend the spa with one mentioning the friendly staff. Although some guests were disappointed that the spa was closed during their stay or had to cancel their treatments due to staff shortages, others were lucky enough to receive a complimentary upgrade to a pool view room with a spa. Despite some minor inconveniences, guests rave about the size of the rooms, parking and pools. The Bella Spa was closed during some guests' stays, but overall, the spa adds to the resort's relaxing atmosphere.

Pool

The Mercure Gerringong Resort boasts great facilities with a lovely pool and tennis courts. Guests can take advantage of two pools, one for adults only and one for kids. While some guests found the kids' pool to be lacking, others enjoyed the fun it provided. The adults-only pool outside the room was a highlight for many guests. However, this pool and others were sometimes dirty and could have been cleaner. Some guests noted the need for more sun beds in the adult pool area. Overall, the pool area and grounds were praised for their beauty and great facilities, although a few guests found the pool uninviting. Despite this, the hotel promises a relaxing stay with a calming atmosphere.

Parking

The Mercure Gerringong Resort offers good parking facilities with plenty of space available for guests. The parking is clean, convenient and free of charge. Although some guests found the parking tight, the majority appreciated the ample space. However, some guests mentioned the need for improvements such as more hooks to hang towels and better lighting in the car parking areas. Overall, guests appreciated the ease of parking at this resort.

Family

If you're planning a short family trip to Gerringong, Mercure Gerringong Resort is a great option that is family friendly. The pool was fun for the kids, although some guests mentioned that the pool for kids could be better and cleaner. Additionally, a children's jungle gym would be a great addition. The hotel also hosted an Easter egg hunt for kids, which was loved by guests. However, some guests did mention that the breakfast prices were expensive, especially for children. Breakfast also doesn't open until 8am, which could be a long wait for families with small kids up at 6:30. The hotel is a short drive to local shops and beaches, but not close to some guests' families. Lastly, some families with small children had to share a dreadful sofa bed, so it's recommended to check the room accommodations before booking.

4 Star

Mercure Gerringong Resort is a beautiful four star hotel that won't disappoint you. The rooms are clean and spacious with friendly and helpful staff ready to make your stay even better. Whether you want to relax in the nice facilities or explore the nearby attractions, this hotel is perfect for both. And if you're a foodie, you won't be disappointed as the food is great here. Although some guests expected better given the price, overall it's a good value for money. And if you're looking for a fancy hotel in a down to earth town, Mercure Gerringong Resort is the one for you. Although some guests found the reception staff only "meh", most agreed that their stay was overall a pleasant one. In fact, some guests loved staying here so much, they promised to be back.

Yes, Mercure Gerringong Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Mercure Gerringong Resort.

No, Mercure Gerringong Resort doesn't allow dogs.

Yes, parking facilities are available at Mercure Gerringong Resort.

No, Mercure Gerringong Resort doesn't have a gym.

More Options