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Summary of reviewsHotel du Grand Parc, located in the charming village of Gex, offers a delightful stay for travelers due to its prime location, clean and comfortable accommodations and exceptional staff. Positioned conveniently near a bus stop with direct connections to Geneva Airport, the hotel provides an ideal base for exploring both natural attractions such as the Jura Mountains and urban destinations like Geneva.
The hotel rooms are highly praised for their modern decor, spaciousness and comfortable bedding. Equipped with large balconies and accessible features, the rooms cater well to guests, including those with limited mobility. While soundproofing generally ensures a quiet stay, some rooms facing busy streets can experience noise. Cleanliness is a consistent highlight with both the rooms and common areas being well-maintained by the diligent housekeeping staff.
Guests enjoy the varied and hearty breakfast options, often served in an adjoining restaurant, although there are some remarks about the breakfast's limited variety and logistical challenges. Dinner at the Italian restaurant Il Vesuvio is a notable highlight, receiving acclaim for its superb pizza and pasta dishes, warm ambiance and courteous staff, despite slightly higher drink prices and a somewhat confusing menu.
The hotel staff are frequently commended for their friendliness, professionalism and helpfulness, significantly enhancing the overall guest experience. Despite the reception's limited hours, the positive interactions and seamless check-in processes leave a favorable impression.
Families especially appreciate the hotel's child-friendly amenities, including family rooms, a play area and excellent kids' food at the on-site restaurant. Activities such as bike trips and accessible nearby attractions further contribute to a memorable family stay.
While the complimentary WiFi receives mixed reviews due to occasional slow speeds and connectivity issues, most guests find it satisfactory. The hotel is also pet-friendly, providing amenities for canine companions and offers generally good accessibility features for disabled guests.
Overall, Hotel du Grand Parc combines a strategic location, clean and spacious rooms, a welcoming staff and valuable amenities to create a satisfying stay for a variety of travelers, though some areas such as breakfast variety and WiFi reliability could benefit from improvements. Show more
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Family Friendly Hotel
This hotel offers family suites and is known for its comfortable rooms. It is a popular choice for families visiting Gex due to its central location and good service.
Hotel with Parking
This hotel provides public parking nearby and is located close to the Mijoux ski resort. It features air-conditioned rooms and free WiFi throughout the property.
Accessible Hotel
This hotel is wheelchair accessible throughout, including the lounge, path to the elevator, and registration desk. It offers four rooms specifically designed for people with reduced mobility. Additionally, it provides adapted services for both hearing and visual impairments.
3-Star Hotel
This 3-star hotel offers comfortable rooms with satellite TV and private bathrooms. It has free Wi-Fi, a terrace, a garden, a restaurant, and parking facilities. It is situated close to the Mijoux ski resort and Divonne les Bains.
Dog Friendly Hotel
Room Types
Standard Double RoomThis double room has air conditioning. It is located on the street side of the building.
Double Room with BalconyThis double room features a balcony with views of the mountains and air conditioning.
Superior Double Room - Disability AccessRooms are 28 square metres and are located on the street side.
Family RoomThis family room features a balcony with views of the mountains and air conditioning
Guest Reviews
7.9
Good
Location
Nestled in the quaint village of Gex, the Hotel du Grand Parc boasts an enviable location that fits the needs of many travelers. Ideal for sightseeing, the hotel is centrally situated, making it easy to explore the city center and its various amenities by foot. Guests appreciate its proximity to the bus stop with convenient transport links that include easy access by bus or taxi from Geneva Airport. This provides a perfect base for visiting nearby attractions such as the Jura Mountains, the city of Geneva and even cross-country and alpine ski slopes.
Despite its city-center location, the hotel offers a quiet respite within its walls, although some guests note noise from the busy street outside or ongoing construction nearby. While parking can be a challenge, especially during long weekends, there are larger parking options available nearby. A comfortable stay is ensured with clean and well-maintained facilities and the on-site restaurant receives high praise. Overall, the Hotel du Grand Parc combines excellent connectivity, close proximity to natural and urban attractions and practical comforts, making it a valuable choice for travelers.
Breakfast
Breakfast at 'Hotel du Grand Parc' has proven to be a mixed bag among guests with a range of experiences highlighting both positive and negative aspects. Several guests appreciated a full breakfast that was described as good, very good or even hearty and varied, often served at an adjoining restaurant. The option to enjoy breakfast on a terrace added to the charm for some. Guests also noted the value for money in some instances, considering the breakfast decent and reasonably priced.
However, numerous reviews pointed out significant drawbacks. The breakfast was often seen as limited in variety and choice with some describing it as average, modest or not up to par given the cost. For many, the breakfast arrangements, charged separately at €8 or €12.50, were considered expensive for what was offered. Criticisms included a lack of buffet options, insufficient variety and the low quality of certain items such as instant coffee and industrial bread. Some guests were disappointed by the absence of fresh produce, such as fruits and cheeses, especially in a region known for its dairy.
Moreover, the logistics of breakfast were often found lacking. The separate restaurant where breakfast is served was described as complicated to access by some and there were complaints about unclear breakfast systems and availability issues, such as no breakfast service on certain days or limited hours. The experience was further marred for some by mediocre service and questionable cleanliness in dining areas.
In summary, while some guests found the breakfast at Hotel du Grand Parc satisfactory and appreciated the value and ambiance, many others felt it fell short in terms of variety, quality and logistical convenience. As it stands, potential guests might find the breakfast service acceptable but should temper their expectations.
Dinner
Hotel du Grand Parc offers its guests convenient and delectable dining options through its adjacent Italian restaurant, Il Vesuvio. Many reviewers highlighted the superb quality of the Italian cuisine available, particularly praising the pizza and pasta dishes. The restaurant's welcoming and courteous staff contribute significantly to the dining experience, enhancing the overall enjoyment.
Il Vesuvio stands out not only for its excellent dishes but also for providing great value for money. Guests enjoyed the beautiful ambiance of the restaurant, describing it as a great added value to their hotel stay. Direct access to the restaurant without the need to step outside adds to the convenience.
However, some guests did note that the prices, especially for drinks, can be on the higher side and a few found the menu to be confusing. Despite these minor drawbacks, the Italian restaurant remains a significant highlight for those staying at Hotel du Grand Parc, making dinner a memorable and satisfying experience.
Rooms
The rooms at Hotel du Grand Parc receive commendable praise for their cleanliness and spaciousness. Many guests highlight the rooms' modern and functional decor, often mentioning their large size and the presence of balconies, which add a desirable touch. The majority of reviews emphasize the comfort of the rooms, noting clean and well-maintained spaces with comfortable beds and sufficient storage.
The soundproofing in the rooms is generally effective, contributing to a quiet and restful stay, although rooms facing busy streets can be noisy. Rooms are adapted for individuals with limited mobility, featuring spacious walk-in showers and other accessible features, enhancing the comfort for all guests.
While the modern aesthetic and comfort levels are appreciated, there are some recurring mentions of minor issues. Guests miss amenities such as minibars, refrigerators and extra pillows. Additionally, a few reviews point out the occasional oversight in bathroom cleanliness.
Overall, guests find the rooms to provide a comfortable, clean and spacious environment, suitable for a variety of stays from overnight to longer visits. The combination of modern facilities and practical features makes the hotel a solid choice, though some may find the room rates on the higher side for the offerings.
Beds
The feedback on Hotel du Grand Parc's beds highlights largely positive experiences with phrases such as "comfortable bed," "quality bedding," and "very comfortable bed" frequently mentioned. Guests have appreciated the spacious and modern rooms, often noting the comfort of both the beds and the air conditioning. The bedding is repeatedly praised for its comfort, suitability and quality with many guests remarking on how well they slept.
However, there are some mixed reviews regarding the bed setups. Several guests pointed out that the double beds were essentially two single beds pushed together, which was not ideal for everyone. A few reviews mentioned that the bedding felt too hard or uncomfortable with specific remarks about the need for the pillows to be reconsidered due to discomfort and neck strain.
Overall, though there are areas for improvement, the majority of the guests found the beds at Hotel du Grand Parc to be a comfortable and restful component of their stay.
Cleanliness
Hotel du Grand Parc consistently impresses with its exceptional cleanliness. Guests frequently highlight the spotless, clean and well-maintained rooms. Many describe the rooms as spacious, modern and equipped with all necessary amenities, ensuring a comfortable and cozy stay. Cleanliness extends beyond the rooms to the hallways and common areas, offering a clean and welcoming environment throughout the establishment.
Housekeeping is praised for their reliability and efficiency, ensuring that rooms are very clean and inviting upon guests' arrival. Despite a few isolated comments about mold and occasional lapses in cleaning standards, the overall sentiment regarding cleanliness remains highly positive.
Guests also appreciate the excellent soundproofing, which contributes to a tranquil and restful experience, coupled with the modern decor and comfortable furniture that meets visitors' needs perfectly. The staff is noted for their friendly and welcoming demeanor, further enhancing the stay.
In summary, Hotel du Grand Parc offers clean, comfortable accommodations with attentive housekeeping that maintains high standards of cleanliness, making it a reliable choice for travelers seeking a pristine environment during their stay.
Staff
Hotel du Grand Parc is highly praised for its staff with guests frequently commenting on their friendliness, professionalism and helpfulness. Visitors consistently describe the hotel personnel as polite, kind and attentive, creating a warm and welcoming atmosphere from the moment of check-in. The reception staff, in particular, are noted for being accommodating and ensuring an uncomplicated and pleasant arrival experience.
Guests appreciate the courteous and helpful nature of the restaurant staff, as well as the overall attentiveness of all the hotel employees. Many guests highlight the efficient and seamless check-in process, emphasizing the notable effort the staff puts into making each stay comfortable.
Although the reception has limited hours, this does not diminish the positive interactions most guests have with the staff. The reception area itself is described as clean and comfortable, further adding to the pleasant experience.
The hotel also boasts a very good late check-in protocol, which is highly regarded by guests needing flexibility. While there are a few remarks about the reception being closed at certain times and some minor administrative nuances, the professionalism and warmth of the staff seem to compensate for these issues.
Overall, Hotel du Grand Parc's staff stand out for their friendliness, competency and the genuine care they exhibit, making the hotel a welcoming place to stay.
Wi-Fi
Hotel du Grand Parc offers complimentary WiFi, which has generally received mixed feedback from guests. Many appreciated the free internet access, noting that the WiFi was good, powerful and fast in some areas of the hotel. Positive mentions included descriptions such as strong and good connection with the service being acceptable to most visitors. However, some guests encountered problems with the WiFi, reporting slow speeds in certain areas and occasional connectivity issues. Despite these challenges, the availability of free underground parking adds an extra level of convenience to the stay. Overall, while the WiFi service is satisfactory for many, there are instances where improvements could enhance the guest experience.
Family
Hotel du Grand Parc appears to be an excellent choice for families seeking a child-friendly stay. Guest reviews highlight the hotel's suitability for families with many families delighting in their experience. The hotel offers family rooms, which consist of two separate rooms connected by a door, featuring big screens and balconies that provide a pleasant environment during good weather.
The hotel's adjoining restaurant has received positive feedback, particularly for its fantastic kids' food. Guests mention enjoying lovely family dinners there. The presence of a play area and nearby activity field adds to the hotel's child-friendly appeal, making it an attractive option for families with children.
Bike trips from the hotel are noted as enjoyable activities, ideal for breaking the journey and exploring the beautiful surroundings of Jura, Switzerland and Haute Savoie. The spacious and practical rooms are also mentioned to accommodate people with reduced mobility, further enhancing the hotel's family-friendly credentials.
In summary, Hotel du Grand Parc offers clean, spacious and cozy accommodations with excellent child-friendly amenities and activities nearby. The friendly and sensitive staff contribute to a comfortable and enjoyable stay for families.
3 Star
Situated in an area with limited options, Hotel du Grand Parc has been noted as one of the better choices locally, though several aspects leave much to be desired. Reviewers frequently mention that it does not live up to its three-star rating with many describing it as a basic or passing hotel primarily suitable for an overnight stay. The hotel's facilities and services are pointed out as lacking with particular disappointment centered on the breakfast, which is described as having little variety and requiring guests to visit a neighboring restaurant. Despite these shortcomings, the hotel is described as a good stopover for families traveling through the area, albeit at a slightly high price given the overall experience.
Accessible
Hotel du Grand Parc offers commendable accessibility features for guests with disabilities. The rooms equipped with disabled facilities are noted for being spacious, practical and comfortable, making it easier for those with reduced mobility to move around. Accessibility is further enhanced by accessible parking availability directly in front of the hotel and the option of using an underground garage.
The hotel environment is clean and the bedding is especially praised for being very comfortable, ensuring guests have a restful stay. Guests find the access to various activities nearby straightforward and the ease of access to the hotel itself, including entry via a code, adds to the overall convenience. For those needing to stay in Gex, the hotel is a practical choice with good amenities for disabled guests, despite slightly limited parking availability.
Dog Friendly
Hotel du Grand Parc is an ideal choice for travelers accompanied by their canine companions. The hotel proudly welcomes dogs and provides numerous amenities, including pet bowls and beds, ensuring a comfortable stay for four-legged guests. The close proximity to a small park offers convenient walking opportunities, adding to the appeal for dog owners. Additionally, upon arrival, pets are treated with immediate care, such as being offered water, underscoring the hotel's commitment to being very dog-friendly. This pet-friendly establishment ensures that dogs are as welcomed and looked after as their human counterparts.
No, Hotel du Grand Parc doesn't have any pool.
No, a spa isn't available at Hotel du Grand Parc.
Yes, Hotel du Grand Parc welcomes dogs.
Yes, parking facilities are available at Hotel du Grand Parc.