Castelnou Aparthotel
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Summary of reviewsCastelnou Aparthotel in Ghent consistently impresses guests with its excellent location, nestled in a quiet neighborhood while still being conveniently close to the vibrant city center. This strategic positioning allows for a scenic 10 to 20-minute walk to Ghent's historic heart, coupled with easy access to public transport, making it an ideal base for exploring the city. Guests particularly appreciate its tranquil atmosphere, bolstered by a noise-free environment, adding to the serene stay.
The breakfast offerings at Castelnou Aparthotel are highly regarded with guests frequently highlighting the variety, freshness and quality available in the buffet spread. This includes a range of continental and hot options, ensuring a satisfying start to the day. Gluten-free choices cater to diverse dietary needs, enhancing the inclusive dining experience.
Dinner at the hotel's on-site restaurant also garners positive reviews for its delicious food, excellent service and pleasant ambiance. The menu receives praise for good value for money, although there are occasional remarks about less impressive daily specials or slow service. The restaurant is closed on Sundays and there are some limitations on service hours, yet the overall dining experience is considered superb.
The rooms at Castelnou Aparthotel are described as spacious, clean and well-appointed, offering comfortable accommodations ideal for both short and extended stays. Many units come with kitchenettes or fully-equipped kitchens, adding convenience for families or longer visits. Guests value the modern amenities and peaceful garden-side rooms that ensure a restful night’s sleep.
Cleanliness is a standout feature at the aparthotel with guests frequently complimenting the impeccable upkeep of rooms and shared spaces. The cleaning staff is praised for their efficiency and friendliness, contributing to the hotel's spotless reputation.
The staff at Castelnou Aparthotel earns widespread acclaim for their warmth, helpfulness and attentiveness. Receptionists are particularly noted for their excellent service and readiness to provide valuable local tips, enhancing the overall guest experience. The professional yet personal approach of the team fosters a welcoming atmosphere.
The hotel's free wifi generally meets guests' expectations for reliability and speed, though a few note minor issues with connectivity in certain areas. Parking options are well-appreciated with secure and easily accessible facilities available for both cars and bicycles, including EV charging stations in the underground garage.
Families find the aparthotel highly accommodating with spacious family rooms and thoughtful amenities that cater to children, adding to a comfortable and enjoyable stay. The comfortable beds, despite some occasional remarks on their softness or firmness, generally ensure a good night’s sleep for most guests.
In summary, Castelnou Aparthotel offers excellent value for money with its convenient location, clean and spacious rooms, satisfying breakfast and an overall warm and welcoming atmosphere. It stands out as a top choice for both leisure and business travelers seeking a comfortable and well-serviced accommodation in Ghent.
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The breakfast offerings at Castelnou Aparthotel are highly regarded with guests frequently highlighting the variety, freshness and quality available in the buffet spread. This includes a range of continental and hot options, ensuring a satisfying start to the day. Gluten-free choices cater to diverse dietary needs, enhancing the inclusive dining experience.
Dinner at the hotel's on-site restaurant also garners positive reviews for its delicious food, excellent service and pleasant ambiance. The menu receives praise for good value for money, although there are occasional remarks about less impressive daily specials or slow service. The restaurant is closed on Sundays and there are some limitations on service hours, yet the overall dining experience is considered superb.
The rooms at Castelnou Aparthotel are described as spacious, clean and well-appointed, offering comfortable accommodations ideal for both short and extended stays. Many units come with kitchenettes or fully-equipped kitchens, adding convenience for families or longer visits. Guests value the modern amenities and peaceful garden-side rooms that ensure a restful night’s sleep.
Cleanliness is a standout feature at the aparthotel with guests frequently complimenting the impeccable upkeep of rooms and shared spaces. The cleaning staff is praised for their efficiency and friendliness, contributing to the hotel's spotless reputation.
The staff at Castelnou Aparthotel earns widespread acclaim for their warmth, helpfulness and attentiveness. Receptionists are particularly noted for their excellent service and readiness to provide valuable local tips, enhancing the overall guest experience. The professional yet personal approach of the team fosters a welcoming atmosphere.
The hotel's free wifi generally meets guests' expectations for reliability and speed, though a few note minor issues with connectivity in certain areas. Parking options are well-appreciated with secure and easily accessible facilities available for both cars and bicycles, including EV charging stations in the underground garage.
Families find the aparthotel highly accommodating with spacious family rooms and thoughtful amenities that cater to children, adding to a comfortable and enjoyable stay. The comfortable beds, despite some occasional remarks on their softness or firmness, generally ensure a good night’s sleep for most guests.
In summary, Castelnou Aparthotel offers excellent value for money with its convenient location, clean and spacious rooms, satisfying breakfast and an overall warm and welcoming atmosphere. It stands out as a top choice for both leisure and business travelers seeking a comfortable and well-serviced accommodation in Ghent.
Family Friendly Hotel
This aparthotel in Ghent offers families the convenience of apartment-style living with amenities suitable for longer stays and self-catering.
Hotel with Parking
The aparthotel has a private parking facility with space for 35 cars for a nightly fee. Reservation in advance is necessary, which helps in planning for guests requiring parking.
EV charging stations
Hotel with EV Charging Stations
Castelnou Aparthotel features 6 EV charging stations available for guests using the private parking. Reservation for parking is necessary.
3-Star Hotel
Offering apartment-style accommodations, this hotel provides more space and flexibility for guests. With historical sights nearby, it's a great base for exploring Ghent, offering a comfortable stay for longer visits.
Hotel near Nightlife Spots
Accessible Hotel
Guest Reviews
Castelnou Aparthotel boasts a commendable location that guests repeatedly highlight as a significant advantage. Nestled in a quiet neighborhood, it offers a serene stay while being conveniently close to Ghent's vibrant city center. Most reviews mention a pleasant and leisurely walk of about 10 to 20 minutes to reach the historic heart of the city, often noting a scenic route along a canal.
The hotel's proximity to public transport, including bus lines and the Dampoort train station, facilitates easy access to various attractions and makes it an excellent base for exploring the city. Guests appreciate the quiet atmosphere, noting the absence of noise from neighbors, which adds to the overall tranquility of the stay.
In addition to its prime location, the hotel provides a good breakfast and features friendly staff, further enriching the guest experience. The rooms are described as nice and well-maintained with some including separate bedrooms for added comfort. The aparthotel's own dining options also receive positive mentions.
Despite a few notes on the walk to the center being longer than some might anticipate, the overall consensus remains highly favorable. The convenience of walking distance to the city's main attractions and the peaceful environment make Castelnou Aparthotel a recommended choice for visitors looking to enjoy the best of Ghent.
At Castelnou Aparthotel in Ghent, the breakfast offerings generally surpass expectations with a generous, varied and fresh buffet selection. Guests commonly praise the extensive choices available, highlighting both continental and hot options. The breakfast buffet is described as very good, delicious and plentiful, ensuring a hearty start to the day. Gluten-free options are also available, catering to diverse dietary needs.
While some find the breakfast basic or not varied enough, most reviews emphasize its quality and the sufficient quantity provided. The inclusion of fresh produce and the presence of various rolls, deli meats, cheeses, muesli, eggs, fresh fruit, juices and types of coffee contribute to an overall positive dining experience. Additionally, the early pick-up option for breakfast can be convenient for guests with early schedules.
Overall, Castelnou Aparthotel offers a satisfying breakfast experience that stands out for its range, quality and the ability to cater to different tastes and requirements. Despite a few remarks on its simplicity, the breakfast is highly regarded and contributes positively to the overall stay at the hotel.
The dinner experience at Castelnou Aparthotel receives mostly positive reviews from guests. The food at the on-site restaurant is frequently described as delicious with multiple mentions of excellent menu and kitchen performance. Diners appreciate the good food and attentive service, often highlighting the pleasant and cozy atmosphere. While several reviews commend the restaurant for its good value for money, there are occasional mentions of mediocre price quality and a disappointing daily special on Saturday.
Meals in the evening, ranging from wonderful to great, are a common theme and the restaurant also receives accolades for its friendly staff. Eventhough there are a few critiques such as less cozy atmosphere for drinks and some slow service instances, overall, the restaurant's quality is praised.
Notably, the restaurant is closed on Sundays and there are some limitations on service hours, like the non-availability of snacks later in the evening. Nevertheless, the overall dining experience, from breakfast to dinner, is deemed superb by many guests who enjoy both the culinary delights and the hospitality at Castelnou Aparthotel.
Castelnou Aparthotel offers guests a comfortable and pleasant stay in spacious, well-equipped rooms and apartments. Many visitors highlight the large size and cleanliness of both the rooms and bathrooms, which contribute to a very comfortable stay. The separate bedrooms and living areas in some units provide additional convenience and privacy, making the property ideal for families or longer stays.
The presence of kitchenettes or fully-equipped kitchens in most accommodations is frequently appreciated, noted for being functional and handy for preparing simple meals. Despite the occasional mention of minor issues like the stovetop needing attention or a wardrobe being too imposing, the general sentiment is overwhelmingly positive regarding room facilities.
The hotel itself is situated in a quiet and convenient location, close to the center and offering easy access to major points of interest between Brussels and Bruges. The peaceful garden-side rooms ensure a restful night's sleep, enhancing the overall experience for guests.
The modern amenities, including air conditioning, comfortable beds and well-maintained furnishings, align well with what guests expect from a quality aparthotel. Breakfast also receives favorable mentions for its variety and quality, adding to the overall pleasant stay at the property.
While a few guests mention the rooms lacking coziness or having a somewhat functional character, the majority find them pleasant and adequately furnished. The reliable cleanliness and attention to detail by the friendly staff are recurrent themes, reinforcing the hotel's reputation for excellent service.
All in all, Castelnou Aparthotel stands out for its spacious, clean and well-appointed accommodations, making it a solid choice for travelers seeking comfort and convenience in a serene setting.
At 'Castelnou Aparthotel,' the beds are widely praised for their comfort. Many guests have highlighted the beds as very comfortable with impeccable bedding and perfect mattresses contributing to a restful night. The spacious accommodations come with beds that are not only cozy but also deemed excellent by some reviewers.
However, opinions on bed firmness vary. While numerous guests appreciate the soft and comfortable beds, some find them too soft for their liking. Specific concerns include beds that are a little too narrow or prone to sliding apart on the floor, which can detract from the overall comfort.
Occasional mentions of saggy or overly soft mattresses suggest that some beds might need an upgrade to maintain the high standard guests expect. Despite these few drawbacks, the general consensus is that the beds at Castelnou Aparthotel are conducive to a pleasant and restful stay, making it a hotel worth considering for a comfortable night's sleep.
Castelnou Aparthotel receives a strong endorsement for its cleanliness from its guests. The hotel consistently impresses visitors with impeccably clean and comfortable accommodations. The apartments and rooms are noted for being very clean, tidy and well-maintained with daily housekeeping services that ensure fresh towels and well-replenished amenities. Guests appreciate the spaciousness of the rooms, highlighting that everything is kept in excellent order. The cleaning staff is frequently praised for being friendly and efficient, starting their work early to keep the environment pristine.
The hotel's overall hygiene is remarked upon with approval with some guests even describing it as spotlessly clean or with cleanliness at 100%. The modern setting, especially in the breakfast room, adds to a relaxed and welcoming atmosphere. Despite occasional minor issues, such as stubborn stains or dirty grout in the shower, the majority of feedback emphasizes the hotel's commitment to maintaining high standards of cleanliness and comfort, contributing to an enjoyable stay.
Castelnou Aparthotel is celebrated for its outstanding staff, drawing frequent praise for their friendliness, helpfulness and attentiveness. Guests have consistently described the reception team, especially Sandra, Melissa and Linda, as welcoming and accommodating, often going above and beyond to ensure a pleasant stay. The staff's warm demeanor extends beyond the reception with many noting the courteous and pleasant nature of the entire team, including the barman and the waitstaff, who add a touch of humor to the experience.
Many guests appreciated the professional yet personal approach of the employees, highlighting their readiness to assist and provide useful information about the city and local attractions, enhancing the overall guest experience. The receptionists, in particular, are frequently mentioned for their excellent service, offering detailed explanations and helpful advice. The staff's ability to manage a warm, inviting atmosphere while maintaining professionalism and efficiency is a standout feature.
Additionally, guests often noted the pleasant environment created by the staff with several mentions of upgrades and thoughtful gestures that made stays more enjoyable. The blend of genuine friendliness, professionalism and a keen sense of hospitality defines the service at Castelnou Aparthotel, making every stay feel special and well-catered.
The Castelnou Aparthotel has generally received positive feedback regarding its wifi services. Guests have frequently described the wifi as very good, perfect and fast, highlighting its reliable and strong reception. The internet connection is often noted to be secure, stable and problem-free, making it a functional and well-working option for travelers. However, some guests mentioned that the wifi was not stable in all parts of the hotel, particularly in the bedrooms, where the connection could be less reliable. Despite these occasional issues, the overall quality of the wifi is praised for being satisfactory and meeting the needs of most guests.
Guests at Castelnou Aparthotel frequently commend the variety and availability of parking options. The hotel offers ample, secure parking spaces, including private and underground parking, ensuring vehicles are safely stowed away. Many note the convenience of having parking directly at the hotel, plainly accessible and well-arranged. Private parking at a reasonable fee is available with the option to reserve in advance. Guests appreciate the affordability and security with several mentions of a safe and closed-off area. Parking in the courtyard and spaces under the trees add to the appealing choices. The secure bicycle parking is an added benefit for cyclists. Overall, Castelnou Aparthotel provides a myriad of convenient, well-maintained and secure parking options, making it a stress-free experience for travelers with vehicles.
The Castelnou Aparthotel offers convenient EV charging stations for guests' electric cars, located within the hotel's underground garage. Many appreciate the availability of these charging stations, though it is noted that reservations may be required. Guests find it fantastic to park and charge their electric cars on-site, contributing to an overall positive experience.
Castelnou Aparthotel emerges as an excellent choice for families seeking a comfortable and convenient stay. The hotel offers spacious and well-equipped family rooms that include amenities like kitchens, making it ideal for longer stays with children. Guests consistently highlight the comfort and suitability of the family rooms, which often feature a large double bed and additional stretchers in the living area. These rooms cater well to families of three, providing ample space for everyone.
The availability of family studios further enhances the appeal, offering a layout that includes a separate bedroom, living room and kitchen. This arrangement proves to be particularly convenient for families, ensuring a practical and enjoyable stay. The hotel's policy of providing additional beds and special charges for small kids adds to the overall family-friendly experience.
Moreover, the hotel provides additional amenities like a coffee machine in the room, which guests appreciate as a thoughtful touch. Free parking available on-site adds to the convenience for those traveling by car. Altogether, the facilities and services at Castelnou Aparthotel make it a top choice for family visits.
Castelnou Aparthotel offers a pleasant stay with its clean rooms, logical layout and a full breakfast. The hotel boasts a very convenient location, perfect for city tours and is close to the city center. Despite being a three-star establishment, it delivers high value for your money, making it the best option for what you pay. Guests particularly appreciate the wonderful and extremely kind staff and while the hotel does not offer luxury, it provides very good service for the price. The dinner quality at the restaurant aligns with its three-star rating and overall, the facility lives up to the expectations of a nice, basic, but value-for-money three-star accommodation.
Castelnou Aparthotel offers a functional and professional environment suitable for business travelers. The apartments are equipped with a small kitchen and coffee machine, making long stays comfortable and convenient. The well-equipped kitchens and the presence of multiple power sockets enhance productivity. Ample workspace and good wifi quality ensure that work can be carried out efficiently. The hotel is not crowded even during busy seasons, allowing for a peaceful stay. The business-friendly amenities and professional atmosphere make it a convenient choice for those on business visits. Although it may not cater extensively to corporate needs, the facilities provided support a work-friendly experience.
Castelnou Aparthotel stands out for its impressive accessibility features, catering effectively to guests with disabilities. The facilities and rooms are designed with accessibility in mind, ensuring a comfortable and convenient stay. The hotel's location is particularly advantageous, offering easy access to buses, trams and major transit options, as well as being within good walking distance to the city center and train station. Guests appreciate the quiet and comfortable environment, self-catering accommodation and the friendly, helpful staff who are attentive to guests' needs. The establishment is well-maintained and perfectly situated close to bus stops and historical sites. The ease of travel around the city and suburbs is a notable benefit, highlighted by the great wayfinding and the seamless connection to public transportation options, making it an ideal choice for travelers seeking both convenience and accessibility.
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Location
The hotel's proximity to public transport, including bus lines and the Dampoort train station, facilitates easy access to various attractions and makes it an excellent base for exploring the city. Guests appreciate the quiet atmosphere, noting the absence of noise from neighbors, which adds to the overall tranquility of the stay.
In addition to its prime location, the hotel provides a good breakfast and features friendly staff, further enriching the guest experience. The rooms are described as nice and well-maintained with some including separate bedrooms for added comfort. The aparthotel's own dining options also receive positive mentions.
Despite a few notes on the walk to the center being longer than some might anticipate, the overall consensus remains highly favorable. The convenience of walking distance to the city's main attractions and the peaceful environment make Castelnou Aparthotel a recommended choice for visitors looking to enjoy the best of Ghent.
Breakfast
While some find the breakfast basic or not varied enough, most reviews emphasize its quality and the sufficient quantity provided. The inclusion of fresh produce and the presence of various rolls, deli meats, cheeses, muesli, eggs, fresh fruit, juices and types of coffee contribute to an overall positive dining experience. Additionally, the early pick-up option for breakfast can be convenient for guests with early schedules.
Overall, Castelnou Aparthotel offers a satisfying breakfast experience that stands out for its range, quality and the ability to cater to different tastes and requirements. Despite a few remarks on its simplicity, the breakfast is highly regarded and contributes positively to the overall stay at the hotel.
Dinner
Meals in the evening, ranging from wonderful to great, are a common theme and the restaurant also receives accolades for its friendly staff. Eventhough there are a few critiques such as less cozy atmosphere for drinks and some slow service instances, overall, the restaurant's quality is praised.
Notably, the restaurant is closed on Sundays and there are some limitations on service hours, like the non-availability of snacks later in the evening. Nevertheless, the overall dining experience, from breakfast to dinner, is deemed superb by many guests who enjoy both the culinary delights and the hospitality at Castelnou Aparthotel.
Rooms
The presence of kitchenettes or fully-equipped kitchens in most accommodations is frequently appreciated, noted for being functional and handy for preparing simple meals. Despite the occasional mention of minor issues like the stovetop needing attention or a wardrobe being too imposing, the general sentiment is overwhelmingly positive regarding room facilities.
The hotel itself is situated in a quiet and convenient location, close to the center and offering easy access to major points of interest between Brussels and Bruges. The peaceful garden-side rooms ensure a restful night's sleep, enhancing the overall experience for guests.
The modern amenities, including air conditioning, comfortable beds and well-maintained furnishings, align well with what guests expect from a quality aparthotel. Breakfast also receives favorable mentions for its variety and quality, adding to the overall pleasant stay at the property.
While a few guests mention the rooms lacking coziness or having a somewhat functional character, the majority find them pleasant and adequately furnished. The reliable cleanliness and attention to detail by the friendly staff are recurrent themes, reinforcing the hotel's reputation for excellent service.
All in all, Castelnou Aparthotel stands out for its spacious, clean and well-appointed accommodations, making it a solid choice for travelers seeking comfort and convenience in a serene setting.
Beds
However, opinions on bed firmness vary. While numerous guests appreciate the soft and comfortable beds, some find them too soft for their liking. Specific concerns include beds that are a little too narrow or prone to sliding apart on the floor, which can detract from the overall comfort.
Occasional mentions of saggy or overly soft mattresses suggest that some beds might need an upgrade to maintain the high standard guests expect. Despite these few drawbacks, the general consensus is that the beds at Castelnou Aparthotel are conducive to a pleasant and restful stay, making it a hotel worth considering for a comfortable night's sleep.
Cleanliness
The hotel's overall hygiene is remarked upon with approval with some guests even describing it as spotlessly clean or with cleanliness at 100%. The modern setting, especially in the breakfast room, adds to a relaxed and welcoming atmosphere. Despite occasional minor issues, such as stubborn stains or dirty grout in the shower, the majority of feedback emphasizes the hotel's commitment to maintaining high standards of cleanliness and comfort, contributing to an enjoyable stay.
Staff
Many guests appreciated the professional yet personal approach of the employees, highlighting their readiness to assist and provide useful information about the city and local attractions, enhancing the overall guest experience. The receptionists, in particular, are frequently mentioned for their excellent service, offering detailed explanations and helpful advice. The staff's ability to manage a warm, inviting atmosphere while maintaining professionalism and efficiency is a standout feature.
Additionally, guests often noted the pleasant environment created by the staff with several mentions of upgrades and thoughtful gestures that made stays more enjoyable. The blend of genuine friendliness, professionalism and a keen sense of hospitality defines the service at Castelnou Aparthotel, making every stay feel special and well-catered.
Wi-Fi
Parking
EV charging stations
Family
The availability of family studios further enhances the appeal, offering a layout that includes a separate bedroom, living room and kitchen. This arrangement proves to be particularly convenient for families, ensuring a practical and enjoyable stay. The hotel's policy of providing additional beds and special charges for small kids adds to the overall family-friendly experience.
Moreover, the hotel provides additional amenities like a coffee machine in the room, which guests appreciate as a thoughtful touch. Free parking available on-site adds to the convenience for those traveling by car. Altogether, the facilities and services at Castelnou Aparthotel make it a top choice for family visits.
3 Star
Business
Accessible
No, Castelnou Aparthotel doesn't have any pool.
No, a spa isn't available at Castelnou Aparthotel.
No, Castelnou Aparthotel doesn't allow dogs.
Yes, parking facilities are available at Castelnou Aparthotel.
No, Castelnou Aparthotel doesn't have a gym.
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