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Summary of reviewsGarner Hotel Gillette South by IHG is highly favored for its exceptional location, set within a vibrant area of Gillette with convenient access to the interstate, WYO59, shopping centers, restaurants, and parks. Despite its accessibility and proximity to a bustling neighborhood, the hotel maintains a peaceful and serene environment, backed by a spacious parking lot and amiable staff.
The breakfast offerings at the hotel are frequently praised for their variety and freshness. With options ranging from hot dishes to fresh fruits, yogurt, and baked goods, the breakfast is a standout feature, often cited as one of the best guests have encountered. The attentive staff ensure the area remains clean and well-stocked, contributing to the overall value of the stay.
Guestrooms are consistently described as clean, spacious, and comfortable, offering modern amenities and well-appointed furnishings. The recent refurbishments uphold a high standard, making the hotel an ideal choice for travelers prioritizing cleanliness and comfort. The soundproof environment paired with comfortable beds allows for a restful night's sleep, although a few guests mention preferences for slightly different bedding firmness.
Cleanliness is a major highlight, with reviews indicating spotless conditions of both rooms and common areas. This commitment is complemented by the professionalism and friendliness of the staff, who are often noted for their helpfulness and efficiency. Exceeding expectations in customer service, the team enhances the hospitality experience significantly.
The hotel's indoor water park is a key attraction, especially appealing to families. With thrilling slides and a relaxing hot tub, it promises fun for both children and adults. While occasional maintenance issues are noted, the enjoyment provided by the water park significantly outweighs any inconveniences, making it a favorite aspect for family travelers.
In summary, Garner Hotel Gillette South by IHG offers a delightful blend of location, comfort, and outstanding service, making it a highly recommended choice for both individual travelers and families. The combination of comprehensive amenities ensures a memorable and enjoyable stay in Gillette. Show more
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Categories
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Room Types
Standard Room with Two Queen BedsThe unit has 2 beds.
Standard King RoomThe unit has 1 bed.
Queen Suite with Two Queen BedsThe unit offers 2 beds.
Standard Room
Premium Room
King SuiteThe unit offers 2 beds.
Queen Room with Two Queen Beds - Mobility Access Tub/Non-SmokingThe unit offers 2 beds.
Premium King Room with Sofa BedThe unit has 2 beds.
One-Bedroom King SuiteThe unit offers 2 beds.
King Room with Hearing Accessible Roll In Shower - Non-SmokingThe unit offers 1 bed.
King Room - Mobility Access/Hearing AccessibleThe unit offers 1 bed.
Guest Reviews
8.3
Very Good
Location
Nestled in a vibrant area of Gillette, Garner Hotel Gillette South by IHG boasts a prime location lauded for its convenience and accessibility. Situated just off the interstate and near WYO59, guests find it easy to navigate to and from the hotel, making it a perfect stopover for travelers on the go. The hotel is within walking distance of a variety of shopping centers, restaurants, and even parks, providing a wealth of options without the need for a car. The neighborhood is noted for its safety, offering peace of mind to visitors. Despite its proximity to the highway and a bustling array of dining and retail options, the hotel maintains a quiet and serene atmosphere. A spacious parking lot adds to the convenience, while the amiable and helpful staff ensure a pleasant stay. Balancing practicality with comfort, Garner Hotel offers a delightful blend of location and value.
Breakfast
Garner Hotel Gillette South by IHG receives frequent praise for its breakfast offerings, making morning meals a highlight for many guests. The hotel provides an extensive breakfast selection, much appreciated for its variety and freshness. Guests mention that options range from hot dishes including eggs, bacon, and sausage, to fresh fruits like blueberries and raspberries, which are particularly popular for enhancing oatmeal. The presence of items such as yogurt, waffles, cereals, and baked goods further adds to the diversity of the breakfast spread. The quality is often described as exceptional, with several guests noting that it stands out as one of the best they have encountered during their travels. The breakfast consistently includes hot and delicious options, which varies from day to day, ensuring that there is always something new to enjoy. While most reviews lean positive, a few guests found certain aspects like coffee and eggs to be slightly lacking. Overall, the breakfast experience is generally well-regarded and is complemented by attentive staff who ensure that the food is well-stocked and the area kept clean. The affordability and generous offerings of the breakfast contribute significantly to the value for a stay at this hotel.
Rooms
The Garner Hotel Gillette South by IHG offers guests a consistently positive experience with its rooms, which are frequently described as clean, comfortable, and spacious. Visitors appreciate the large room sizes and well-appointed furnishings, noting that these contribute to a sense of ease and relaxation during their stay. The hotel's recent refurbishments have ensured that the accommodations are kept modern and in excellent condition. Guests also highlight the comfortable beds, multiple pillows, and ample provisions of towels, which enhance their comfort. Additionally, the facility's quiet environment and convenient location, close to restaurants and attractions, are benefits often noted in the reviews. Overall, the hotel offers great value, meeting the expectations of travelers who look for cleanliness, comfort, and good amenities in a hotel stay.
Beds
Garner Hotel Gillette South by IHG has garnered mixed reviews when it comes to its beds, with a predominant focus on comfort. Guests frequently highlight the overall comfort of the beds, often describing them as comfy and inviting. The hotel also earns praise for the quality of its pillows, contributing to good nights' rest for many visitors. Guests often note that beds are neither too firm nor too soft, striking a balance that suits a range of sleep preferences, although some found them slightly on the firmer side.
Soft and high-quality sheets add to the comfortable sleeping experience, with several reviewers mentioning how amazingly comfortable their beds were. However, not all feedback is positive; a few guests report discomfort due to firmness or lumpiness, and some issues with housekeeping and refurbishment impact their perception. The pullout couch mattress is described as needing replacement due to noise and discomfort.
Overall, while some beds may not meet everyone's expectations, many guests appreciate the comfort and quality, often complimenting both the bed and pillows as part of their stay experience.
Cleanliness
Garner Hotel Gillette South by IHG earns high praise for its commitment to cleanliness and comfort. Guests consistently remark on the spotless conditions of both rooms and common areas, making it an ideal choice for travelers seeking a well-maintained venue. The hotel is conveniently located near the highway, providing easy access for visitors on the move, and many appreciate its proximity to local restaurants and attractions. A great breakfast complements the cleanliness of the property, ensuring a satisfying start to the day.
The staff is repeatedly noted for their friendly and welcoming demeanor, enhancing the overall experience with efficient service and problem-solving capabilities. For families, the attachment to a water park adds a fun component to the stay, making it memorable for both adults and children. Additionally, the hotel offers well-appointed and quiet rooms, allowing guests to relax thoroughly during their visit.
In essence, Garner Hotel Gillette South by IHG provides a clean, comfortable, and convenient stay, backed by excellent customer service, making it a wonderful option for anyone visiting Gillette.
Staff
Garner Hotel Gillette South by IHG boasts an outstanding team that is often celebrated for their professionalism and friendliness. Guests consistently highlight the exemplary service offered by the front desk staff, noting their helpfulness, welcoming demeanor, and efficiency during check-in. Many visitors appreciate the accommodating nature of the team, with several mentions of room upgrades and prompt problem resolution. The hotel staff as a whole, from housekeeping to the general manager, receives praise for their courteous and attentive service, making guests feel at home. The level of staff knowledge about the area contributes positively to the guest experience, with vacationers acknowledging their efforts to accommodate needs and requests. Overall, the hotel's emphasis on providing excellent customer service plays a significant role in ensuring a pleasant and memorable stay for guests.
Pool
Garner Hotel Gillette South by IHG is known for its impressive pool and water park features that make it a popular choice for guests traveling with families. Many reviews highlight the remarkable experience at the pool, with visitors describing it as phenomenal and a key reason for their stay. The water park offers a variety of fun activities, including thrilling slides that are enjoyable for both kids and adults. Guests frequently mention the indoor water park as a major highlight, providing a great opportunity for children to have a blast.
The pool area is appreciated by those looking to unwind, with amenities like a relaxing hot tub. While occasional maintenance issues such as broken slides and shortages of towels are mentioned, the overall enjoyment of the pool and water park outweighs these inconveniences for many visitors. Families particularly value this feature as a perfect way to end their vacation. The pool is described as exceptional, lovely, and a definite hit with children.
The hotel staff receives commendations for their service, ensuring guests enjoy a satisfying experience even if initial problems arise with room accommodations. Clean and quiet rooms further contribute to a pleasant stay, rounding out the alluring mix of features. Although there are comments about the pool area needing some work, the overall consensus is that the Garner Hotel offers a valuable and enjoyable experience, particularly for families seeking a fun and memorable getaway.
Family
Garner Hotel Gillette South by IHG offers a host of family-friendly amenities that make it an excellent choice for those traveling with children. The highlight for most guests is undoubtedly the surprise indoor water park, which provides hours of entertainment for kids who love splashing around and enjoying the waterslides. Families consistently mention this feature as a major draw, with positive experiences shared across various reviews. The spacious rooms, including those with separate living areas, accommodate families comfortably, ensuring everyone has their own space. A family suite's pull-out sleeper adds another layer of convenience for larger groups.
Guests also praise the accommodating and friendly staff, who seem to go the extra mile to make family stays enjoyable, whether by organizing fun pool parties or ensuring waterpark access. Moreover, safety is a top priority at the hotel, with single parents expressing satisfaction with the secure environment provided for their children.
While breakfasts and comfortable beds enhance the overall experience, the presence of chickens and ducks outside offers a delightful bonus for children, who enjoy watching them during their stay. The hotel is considered a fantastic spot for unwinding after a long travel day, offering both relaxation and fun with its unique water park feature. For families traveling on vacation or simply passing through, Garner Hotel Gillette South provides a warm and welcoming environment where both kids and adults can have a great time.
Yes, Garner Hotel Gillette South by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Garner Hotel Gillette South by IHG.
No, Garner Hotel Gillette South by IHG doesn't allow dogs.
No, parking facilities aren't available at Garner Hotel Gillette South by IHG.
Yes, Garner Hotel Gillette South by IHG has a gym.