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Summary of reviewsHoward Johnson by Wyndham Gillette offers a convenient and accessible stay in Gillette, appreciated for its strategic location near major highways, baseball fields, gas stations and restaurants. Guests find it easy to navigate the area, enjoying the proximity to important destinations despite occasional train noise and minor concerns about the immediate environment. The courteous staff significantly enhances the positive experience.
Breakfast at this hotel garners mixed reactions. Although many guests praise it for being good and even offering options like eggs, there are frequent suggestions for improvement. Some find the breakfast area small or chilly and note that the offerings could be more varied and fresh. Nonetheless, the availability of a free continental breakfast remains a favorable aspect.
Rooms are often noted for their spaciousness and comfort, featuring cozy beds that contribute to a good night's sleep. Guests generally find the rooms clean and well-equipped, though some mention that the hotel feels dated with occasional cleanliness issues and musty odors. Staff responsiveness in addressing room concerns is a positive highlight, as they often move guests to better rooms when needed.
Cleanliness reviews present a mixed bag with many guests appreciating clean and comfortable rooms along with fresh linens and towels. However, several reviews point out issues like dirty bathrooms, stained bathtubs and unclean beds, including reports of bed bugs and a general smoke odor. Despite some inconsistencies, larger suite rooms tend to maintain better cleanliness standards.
The friendly and efficient staff consistently stand out in guest reviews. With high praise for their welcoming nature and prompt service, the front desk and management, particularly specific members like Shay, receive commendations for their helpfulness. Although some issues like lengthy check-out processes are noted, the staff's overall dedication to excellent customer service leaves a positive impression.
The beds at the hotel are typically described as very comfortable with most guests enjoying a restful sleep. While a few mention issues with bed size, firmness or occasional hygiene concerns such as bedbugs and cigarette odors, the general consensus is that the beds offer a good level of comfort.
In summary, Howard Johnson by Wyndham Gillette presents a convenient location with a friendly staff, spacious rooms and comfortable beds, though there are areas such as breakfast variety and room cleanliness that could benefit from some improvement. Show more
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Categories
Hotel with EV Charging Stations
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Gym
3-Star Hotel
Room Types
Three-Bedroom Suite - Non-SmokingThe air-conditioned suite has 3 bedrooms and 1 bathroom with a bath and a shower. The fully equipped kitchenette features a refrigerator, kitchenware, a microwave and a tea and coffee maker. The suite features a dressing room, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit has 4 beds.
King Room - Mobility Access/Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. This double room has a carpeted floor, heating and a flat-screen TV with satellite channels. The unit has 1 bed.
King Room, Non-SmokingOffering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV with satellite channels, a tea and coffee maker, a sofa and a carpeted floor. The unit offers 1 bed.
Queen Room with Two Queen Beds - Mobility Access/Non-SmokingFeaturing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room features a flat-screen TV with satellite channels, a tea and coffee maker, a carpeted floor and heating. The unit has 2 beds.
Double Room with 2 Double Beds, Non-SmokingProviding free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room provides air conditioning, a tea and coffee maker, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.
Queen Room with 2 Queen Beds, Non-SmokingFeaturing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room features air conditioning, a tea and coffee maker, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit has 2 beds.
Single RoomProviding free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. This single room is air-conditioned and features a flat-screen TV with satellite channels, a tea and coffee maker, a sofa and a carpeted floor. The unit offers 1 bed.
Deluxe King RoomThe double room provides air conditioning and a tea and coffee maker. The unit offers 1 bed.
Guest Reviews
6.8
Rated
Location
Nestled in Gillette, the Howard Johnson by Wyndham offers a convenient and accessible stay for travelers. This hotel is ideally situated close to major highways and various local amenities, making it a practical choice for those on the move. Guests appreciate its proximity to important destinations, including baseball fields, gas stations and restaurants, providing easy access for both work and leisure activities. Despite some concerns about the immediate surroundings and noise from nearby train traffic, the overall consensus highlights the favorable location as one of the hotel's key advantages. Its placement ensures that visitors can navigate the area with ease without facing significant traffic challenges. In addition to its strategic location, the courteous staff further enhances the positive experience of staying at this hotel.
Breakfast
The breakfast at Howard Johnson by Wyndham Gillette appears to evoke mixed reactions from guests. On the positive side, several guests describe the breakfast as excellent or great, praising it for being good and even including options like an egg. The availability of a free continental breakfast is also noted. However, many reviews indicate areas where improvement could be made. Some guests felt the breakfast was adequate and sufficient but noted a lack of variety and options. Criticisms mention that the breakfast is largely carbohydrate-based and at times, it seemed meager or sparse. Some found the breakfast room to be small and cold and others remarked that the breakfast items, such as sausage gravy, were not fresh. Overall, while some guests were satisfied with the breakfast offerings, others felt it did not meet their expectations.
Rooms
Howard Johnson by Wyndham Gillette features spacious rooms, often highlighted for their size and coziness. The rooms, generally found to be clean and comfortable, offer guests a good night's sleep with comfy beds. Many guests appreciated how the rooms were sufficiently equipped and conveniently located close to various facilities. However, some aspects reveal that the hotel is showing its age with a number of reviewers pointing out that the rooms seemed dated and time-worn and they had occasional issues with cleanliness, musty smells and outdated furnishings. Although some rooms had initially been upkept poorly, the staff were responsive and helpful, often moving guests to a better room when needed. While cleanliness standards varied, the larger suite rooms stood out for their tidiness. Despite some inconsistencies, many guests found the overall room experience decent, especially considering the price point.
Beds
The beds at Howard Johnson by Wyndham Gillette generally receive positive feedback from guests. Most reviews highlight the beds as comfortable with terms like comfortable mattress and very comfortable beds commonly used. While a few comments mention issues such as beds being small, hard or having straight coils, the majority of guests seem satisfied with their sleep experience. Phrases like comfy beds also appear, suggesting a consistent level of comfort. However, there are notable concerns regarding bed hygiene with mentions of bedbugs, stained sheets and a strong smell of cigarettes, indicating that while the comfort level is generally high, cleanliness is an area that might need attention.
Cleanliness
The reviews for Howard Johnson by Wyndham Gillette present a varied picture when it comes to cleanliness. Many guests described their rooms as clean and comfortable and some noted that the hotel and linens were clean as well. Clean towels were appreciated by visitors. However, there are several mentions of cleanliness issues, including dirty bathrooms, stained bathtubs and unwashed beds. Some guests pointed out specific problems like cobwebs on the ceiling, lingering smells and dirty showers. There were also concerning reports of bed bugs and infrequent room service. The hotel's overall cleanliness appears inconsistent with complaints ranging from dirty carpets and food stains to a pervasive smell of smoke throughout the premises.
Staff
The staff at Howard Johnson by Wyndham Gillette consistently receives high praise from guests for their friendliness and courteous demeanor. Guests frequently highlight the staff's welcoming nature and efficiency, particularly noting the front desk's prompt service. The manager and reception staff are often described as friendly and helpful with several guests singling out specific staff members like Shay for being particularly accommodating and awesome. While night and day clerks generally leave a positive impression, there were occasional mentions of issues such as a lengthy check-out process and less satisfactory interactions with the morning staff. Nonetheless, the overall consensus portrays a team that is not only understanding and polite but also very tolerant and committed to providing excellent customer service.
No, Howard Johnson by Wyndham Gillette doesn't have any pool.
No, a spa isn't available at Howard Johnson by Wyndham Gillette.
No, Howard Johnson by Wyndham Gillette doesn't allow dogs.
No, parking facilities aren't available at Howard Johnson by Wyndham Gillette.
Yes, Howard Johnson by Wyndham Gillette has a gym.