National 9 Inn Gillette
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Summary of reviewsNational 9 Inn Gillette is well-regarded for its convenient location, situated close to the interstate and a variety of restaurants, making it an ideal spot for travelers and a favorable choice for comfort and value. Guests frequently highlight the ease of check-in and check-out processes, the affordable cost, appealing breakfast options and exceptionally friendly staff.
Breakfast at the inn is a standout feature with many guests praising the breakfast vouchers for the adjacent Lariat Cafe. The food is described as delicious, extensive and freshly prepared, offering a variety of options like eggs, bacon and hash browns. The full-service, sit-down breakfast experience is often deemed the highlight of the guests' stay, significantly enhancing the overall value and enjoyment.
The review of the rooms presents a mixed picture. Many guests appreciate the spaciousness, large beds and amenities like a refrigerator and microwave. Some rooms are noted for their cleanliness and comfort. However, several negative reviews highlight significant cleanliness issues, including filthy carpets, strong cigarette smells and poor bathroom conditions. Maintenance appears to be a recurring problem with calls for better upkeep and updates to ensure a more pleasant experience.
Cleanliness is a major concern with reports of dirty carpets, bathrooms, old sheets and leftover trash detracting from the overall experience. Despite these issues, some guests observed that housekeepers worked hard to manage the challenging conditions and basic toiletries are provided.
The staff consistently receives high praise for their exceptional service, being described as lovely, friendly and attentive. This positive interaction from check-in to check-out significantly contributes to guests' positive experiences with the restaurant staff also receiving commendations for their friendly demeanor and efficient service.
Guests frequently highlight the comfort of the beds, which are clean and well-made, providing a cozy and refreshing sleep experience. Despite some minor concerns about the condition of certain beds, the overall consensus is that the beds are very comfortable.
In summary, while the National 9 Inn Gillette excels in location, breakfast, staff service and bed comfort, there are notable issues with the cleanliness and maintenance of the rooms that need addressing to ensure a consistently pleasant guest experience.
Categories
Breakfast at the inn is a standout feature with many guests praising the breakfast vouchers for the adjacent Lariat Cafe. The food is described as delicious, extensive and freshly prepared, offering a variety of options like eggs, bacon and hash browns. The full-service, sit-down breakfast experience is often deemed the highlight of the guests' stay, significantly enhancing the overall value and enjoyment.
The review of the rooms presents a mixed picture. Many guests appreciate the spaciousness, large beds and amenities like a refrigerator and microwave. Some rooms are noted for their cleanliness and comfort. However, several negative reviews highlight significant cleanliness issues, including filthy carpets, strong cigarette smells and poor bathroom conditions. Maintenance appears to be a recurring problem with calls for better upkeep and updates to ensure a more pleasant experience.
Cleanliness is a major concern with reports of dirty carpets, bathrooms, old sheets and leftover trash detracting from the overall experience. Despite these issues, some guests observed that housekeepers worked hard to manage the challenging conditions and basic toiletries are provided.
The staff consistently receives high praise for their exceptional service, being described as lovely, friendly and attentive. This positive interaction from check-in to check-out significantly contributes to guests' positive experiences with the restaurant staff also receiving commendations for their friendly demeanor and efficient service.
Guests frequently highlight the comfort of the beds, which are clean and well-made, providing a cozy and refreshing sleep experience. Despite some minor concerns about the condition of certain beds, the overall consensus is that the beds are very comfortable.
In summary, while the National 9 Inn Gillette excels in location, breakfast, staff service and bed comfort, there are notable issues with the cleanliness and maintenance of the rooms that need addressing to ensure a consistently pleasant guest experience.
Dog Friendly Hotel
National 9 Inn Gillette gladly accepts pets based on the availability of pet-friendly rooms. There is a fee per pet, per day, as well as a refundable cleaning deposit.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
The National 9 Inn Gillette boasts a convenient and advantageous location for travelers. Guests consistently highlight the hotel's proximity to the interstate, making it an ideal stopover spot. Moreover, its nearness to a variety of restaurants is frequently praised with some eateries even within walking distance. The location is described as being suitable for various guests' needs and purposes. Many reviews also mention the convenience of check-in and check-out processes. Overall, the hotel's setting, combined with its affordable cost, appealing breakfast options and friendly staff, makes it a favorable choice for visitors seeking both comfort and value.
The breakfast experience at National 9 Inn Gillette garners widespread praise from guests. Many appreciate that the hotel offers breakfast vouchers for the adjacent Lariat Cafe, where the food is described as delicious, extensive by American standards and freshly prepared. Several reviews highlight the variety of breakfast options available, including real food like eggs, bacon and hash browns. Guests consistently mention the quality and taste of the food, deeming it amazing, wonderful and even the highlight of their stay. The breakfast service receives high marks with friendly and accommodating staff enhancing the experience. The sit-down, full-service nature of the breakfast sets it apart from typical hotel offerings, making it a pleasant surprise for many. Overall, the breakfast at National 9 Inn Gillette is well-regarded, contributing positively to the overall value and enjoyment of guests' stays.
The guest reviews for National 9 Inn Gillette paint a mixed picture of the hotel's rooms. On the positive side, some guests appreciated the spaciousness of the rooms with several mentioning large beds and ample space. The inclusion of amenities like a refrigerator, microwave, TV and the combination of a restaurant and bar on the property were also noted favorably. A few guests found their rooms to be clean and relatively comfortable.
However, there are significant criticisms that overshadow these positives. Many reviewers highlighted issues with cleanliness, noting filthy conditions, carpets that hadn't been vacuumed and rooms that smelled strongly of cigarette smoke even in non-smoking areas. The bathrooms were particularly problematic with mentions of grime, broken fixtures and inadequate cleaning. Maintenance appears to be a recurring issue with several guests pointing out the need for updates and proper repairs throughout the rooms.
Overall, while some guests were able to find aspects of their stay that met their needs, there is a prevalent and consistent call for better maintenance, deeper cleaning and updates to ensure a more pleasant experience for future visitors.
At the National 9 Inn Gillette, guests frequently highlight the comfort of the beds, describing them as comfy, great and very comfortable. They appreciate that the beds are clean and well-made, contributing to pleasant night's sleep. Additionally, guests mentioned that the pillows add to the overall comfort. Despite a few concerns about the appearance and condition of some beds, the general consensus is that the beds provide a cozy and refreshing sleep experience.
National 9 Inn Gillette presents a range of cleanliness issues as reflected in guest reviews. The overall cleanliness of the hotel appears to be significantly below standard. Many guests have reported dirty carpets and bathrooms with some finding long hair in bathtubs and dirty socks behind curtains. The presence of old sheets on the beds, food remnants in the fridge and trash left behind add to the dismay.
The pervasive smell of cigarette smoke, even in non-smoking rooms, is a common complaint. The lobby and even some rooms are said to reek of stale cigarettes and this, combined with moldy air systems, appears to detract from the overall experience. Additionally, guests have reported malfunctioning air conditioners and a general sense of unkemptness, stating that the facility seems very run down.
However, not all feedback is negative. Some guests noted that the rooms were indeed clean to a certain extent with the housekeepers appearing to work hard to manage the challenging conditions. Basic toiletries such as towels, shampoo, conditioner and lotion were provided, which is appreciated by the guests.
In summary, while there are a few redeeming aspects regarding the provision of toiletries and occasional mentions of clean rooms, the predominant narrative about National 9 Inn Gillette revolves around significant issues with cleanliness and maintenance.
At the National 9 Inn Gillette, the staff consistently receives high praise from guests for their exceptional service. Visitors frequently describe the staff as lovely, friendly and personable, making interactions pleasant from check-in to check-out. Guests particularly appreciate the attentiveness and helpfulness of the team, noting their willingness to go above and beyond to ensure a comfortable stay. The reception and desk personnel stand out for their friendliness and accommodating nature. Additionally, the restaurant staff, including servers like Priscilla, receive commendations for their friendly demeanor and efficient service. Overall, the team at National 9 Inn Gillette is described as incredibly nice, knowledgeable and attentive, contributing significantly to the positive experiences of their guests.
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Location
Breakfast
Rooms
However, there are significant criticisms that overshadow these positives. Many reviewers highlighted issues with cleanliness, noting filthy conditions, carpets that hadn't been vacuumed and rooms that smelled strongly of cigarette smoke even in non-smoking areas. The bathrooms were particularly problematic with mentions of grime, broken fixtures and inadequate cleaning. Maintenance appears to be a recurring issue with several guests pointing out the need for updates and proper repairs throughout the rooms.
Overall, while some guests were able to find aspects of their stay that met their needs, there is a prevalent and consistent call for better maintenance, deeper cleaning and updates to ensure a more pleasant experience for future visitors.
Beds
Cleanliness
The pervasive smell of cigarette smoke, even in non-smoking rooms, is a common complaint. The lobby and even some rooms are said to reek of stale cigarettes and this, combined with moldy air systems, appears to detract from the overall experience. Additionally, guests have reported malfunctioning air conditioners and a general sense of unkemptness, stating that the facility seems very run down.
However, not all feedback is negative. Some guests noted that the rooms were indeed clean to a certain extent with the housekeepers appearing to work hard to manage the challenging conditions. Basic toiletries such as towels, shampoo, conditioner and lotion were provided, which is appreciated by the guests.
In summary, while there are a few redeeming aspects regarding the provision of toiletries and occasional mentions of clean rooms, the predominant narrative about National 9 Inn Gillette revolves around significant issues with cleanliness and maintenance.
Staff
Yes, National 9 Inn Gillette has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at National 9 Inn Gillette.
Yes, National 9 Inn Gillette welcomes dogs.
No, parking facilities aren't available at National 9 Inn Gillette.
No, National 9 Inn Gillette doesn't have a gym.
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