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Summary of reviewsPortside Hotel Gisborne offers an exceptional experience for travelers seeking both convenience and tranquility. Nestled in the heart of Gisborne, the hotel’s prime location attracts guests with its proximity to vibrant restaurants, cafes, and shops, all within walking distance. The scenic oceanfront backdrop provides picturesque views and peaceful morning walks, complemented by the quiet surroundings that create a tranquil retreat. Ample off-street parking and obliging staff further enhance the guest experience.
The hotel rooms are highly regarded for their modern comforts and serene waterfront views. Spacious accommodations with comfortable beds and pillows ensure a restful night’s sleep, while balconies offer beautiful vistas of the port and marina. Ground-floor rooms provide easy accessibility, and the inclusion of kitchen facilities with fridgettes, dishwashers, ovens, and microwaves caters to guests planning extended stays. Exceptional cleanliness and attentive housekeeping heighten the immaculate atmosphere, with minor maintenance issues overshadowed by the overwhelming positives.
Guest reviews highlight the friendly and accommodating staff, who contribute to a warm and inviting environment. The team’s dedication to exceptional service is evident, with personalized attention to special requests such as early check-ins. The receptionists receive particular commendations for their helpfulness and professionalism, providing local recommendations with a friendly demeanor that leaves guests feeling respected and valued.
The hotel’s pool is a well-maintained and refreshing amenity, especially appreciated on hot days. Though occasional debris might be present, visitors find the saltwater feature rejuvenating and an enjoyable aspect of their stay. Additionally, the hotel excels in providing abundant and convenient parking options, enhancing the ease of arrivals and departures.
Overall, Portside Hotel Gisborne promises a comforting and functional retreat, with the majority of reviews highlighting the quality of the beds and room facilities. Despite some minor mentions of beds requiring renewal, the general consensus underscores a restful and comfortable stay, making Portside Hotel Gisborne a splendid choice for travelers exploring the best of Gisborne. Show more
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Categories
Hotel with Parking
This hotel offers convenient on-site parking, ensuring guests can easily access their vehicles. Its central location also adds to the convenience for travelers with cars.
Boutique-style Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Pool Lap Lanes Outdoor Pool
Hotel with Gym
Hotel with Outdoor Pool
Hotel with Pool Lap Lanes
Room Types
Standard One-Bedroom ApartmentThis air-conditioned apartment has a balcony or patio overlooking the car park. It includes a fully equipped kitchen, laundry facilities and a dining setting. The spacious bathrooms include a bathtub.
Standard Two-Bedroom ApartmentThis apartment features a balcony and contemporary décor. It offers a fully equipped kitchen, a dining area and laundry facilities.
Standard StudioThis air-conditioned studio features a balcony or patio overlooking the car park.
Please note Maximum occupancy for this room is 2. An extra bed cannot fit into this room type.
Harbour View StudioThis air-conditioned studio features a balcony or patio offering views across the Port of Gisborne. It includes contemporary décor and a fully equipped kitchen.
Please note Maximum occupancy for this room is 2. An extra bed cannot fit into this room.
Harbour View One Bedroom ApartmentThis apartment overlooks Gisborne Harbour. Facilities include a kitchenette, satellite TV and a private patio or balcony.
Harbour View Two-Bedroom SuiteThis suite has 2 separate bedrooms, a fully equipped kitchen, a lounge and a dining area. The bathroom is complete with a full laundry. The suite offers contemporary décor, with a balcony overlooking the Harbour.
Penthouse ApartmentThis spacious apartment includes 1 living room, 2 separate bedrooms and 3 bathrooms with a bath and free toiletries. The apartment has carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a washing machine, as well as a wardrobe. The unit has 2 beds.
Guest Reviews
8.5
Very Good
Location
Positioned in the heart of Gisborne, the Portside Hotel offers a prime location that appeals to travelers seeking both convenience and tranquility. Guests frequently praise its close proximity to a vibrant array of restaurants, cafes, and shops—all of which are easily accessible on foot. The hotel is also ideally situated for scenic morning walks along the ocean, providing picturesque views of the river and the working port. Despite its central position, guests find the location pleasantly quiet, offering a peaceful retreat from the city's hustle and bustle. Ample off-street parking and helpful staff are additional highlights, enhancing the overall guest experience. With its comfortable accommodations and excellent position, the Portside Hotel is a splendid choice for those wanting to explore the best of Gisborne.
Rooms
At Portside Hotel Gisborne, guests are treated to an inviting blend of modern comforts and serene waterfront views, crafting a delightful retreat for travelers. Visitors consistently praise the spaciousness of the rooms, making them ideal for families and groups of friends. The comfortable beds and pillows assure a restful night's sleep, while many rooms feature lovely balconies overlooking the picturesque port and marina. Those staying in ground floor accommodations appreciate easy accessibility and the convenience of sliding doors to the outside.
Each room is noted for its cleanliness, with exceptional housekeeping adding to the overall tidy atmosphere. The hotel is thoughtfully equipped with fantastic kitchen facilities, including fridgettes, dishwashers, ovens, stove tops, and microwaves. It's perfect for guests looking to prepare their own meals during longer stays. For added convenience, some rooms come with washers and dryers, a boon for families with children.
Staff are characterized as friendly and accommodating, enhancing the welcoming environment with good coffee available in the lounge. The location itself is praised not only for its beauty but also for its tranquility, lending to a peaceful stay. With an inviting interior design and quality furnishings, rooms often surpass guests' expectations. Portside Hotel Gisborne is truly a delightful haven for those seeking both comfort and functionality in a modern setting.
Beds
At Portside Hotel Gisborne, guests consistently praise the comfort and quality of the beds. Described as super comfy and very comfortable, these beds often provide the best sleep experiences for travelers, accompanied by beautiful linen and a choice of pillows to suit individual preferences. Despite some mentions of beds sinking in the middle or being a bit hard for some guests, the overall impression is positive, highlighting the comfort provided by these beds. The hotel rooms, which also feature excellent facilities including kitchenettes, add to the value offered by the accommodation, making it a favorable choice for visitors. While there are occasional remarks about beds needing renewal or lacking support, the majority of reviews affirm that guests can expect a restful and comfortable stay.
Cleanliness
Located in an excellent spot with stunning water views, Portside Hotel Gisborne consistently receives high praise for its impeccable cleanliness. Guest reviews celebrate the hotel's spotless rooms, which are not only very clean but also comfortable and well-equipped. Many guests appreciate the tidy and modern facilities, including a mini kitchen in the rooms, making it ideal for both short and long stays. The hotel offers spacious and quiet accommodations, contributing to an overall pleasant and restful experience.
Visitors commend the friendly and helpful staff, who contribute to an inviting atmosphere. This commendable service, combined with the immaculate cleanliness of the entire property, ensures guests have a stress-free and enjoyable stay. Despite minor issues such as cracked tiles in the bathroom and a leaking shower, these are perceived as insignificant compared to the overwhelming positives of the hotel's upkeep and aesthetic appeal. With its warm and fresh ambiance, Portside Hotel Gisborne is recognized as a gleaming example of hospitality, leaving guests without complaints and promising a great experience for regular travelers.
Staff
At Portside Hotel Gisborne, the staff consistently earns glowing praise from guests for their exceptional service and friendliness. Reviewers frequently highlight the warm and welcoming atmosphere created by the team, often going above and beyond to accommodate special requests, such as early check-ins and last-minute needs. The receptionists, in particular, receive numerous commendations for their helpfulness and professionalism, providing useful local recommendations with a friendly demeanor. Guests appreciate the seamless service from all staff members, including those at the front desk and in room service, noting a high level of attentiveness and courteous interaction. The hotel is noted as not only clean and tidy but as a place where visitors feel respected and valued. Overall, the overwhelmingly positive feedback emphasizes the dedication of the staff to ensure an enjoyable and comfortable stay for all guests.
Pool
Portside Hotel Gisborne features a swimming pool that has garnered mostly positive feedback from guests. Recognized for being a lovely and well-maintained space, visitors appreciate its refreshing presence, especially on hot days. Families have enjoyed spending time by the poolside, with the saltwater providing a rejuvenating experience for many. Despite minor issues with occasional debris, such as leaves and bugs, the pool is considered a highlight of the hotel’s facilities. Its depth of 1.6 meters might be a consideration for some, but overall, guests seem to find it a fantastic amenity that enhances their stay. Obliging staff further contribute to a pleasant experience by the pool.
Parking
The Portside Hotel Gisborne earns high marks from guests for its convenient and abundant parking options. Visitors appreciate the ease of parking on-site, with plenty of spaces available, often right outside their rooms. The parking is described as ample, free, and very convenient, making arrivals and departures smooth and hassle-free. While the carpark can get busy, the overall consensus emphasizes the availability and advantage of the hotel's parking facilities, adding to the overall positive experience.
Yes, Portside Hotel Gisborne has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Outdoor Pool.
No, a spa isn't available at Portside Hotel Gisborne.
No, Portside Hotel Gisborne doesn't allow dogs.
Yes, parking facilities are available at Portside Hotel Gisborne.