New County Hotel & Serviced Apartments by RoomsBooked
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Summary of reviewsNew County Hotel & Serviced Apartments by RoomsBooked enjoys a highly favorable reputation for its exceptional central location in Gloucester. Guests frequently highlight its proximity to key attractions such as the Quays, the Cathedral and Gloucester Rugby Stadium. The hotel’s easy access to shops, restaurants and bars makes it an ideal base for exploring the city and its short walking distance to railway and bus stations adds further to the convenience. Despite some noise from the bustling city center, the general sentiment underscores the hotel's perfectly situated position for both leisure and business travelers.
The rooms are generally well-received for their cleanliness and comfort. Many guests appreciate the spaciousness and modern amenities such as fridges, microwaves and cutlery, which add a homely feel. Cleanliness is consistently praised with particular commendation for the pristine bathrooms. The hotel’s renovations have resulted in well-appointed and neatly furnished accommodations, enhancing the guest experience. However, occasional complaints about poor ventilation, small room sizes and maintenance issues like inconsistent shower temperatures suggest areas for improvement.
Guests laud the friendly and helpful staff with specific mentions of individuals who go above and beyond to ensure a pleasant stay. The reception staff's warm and welcoming nature makes guests feel at home, contributing to the overall positive experience.
The breakfast experience receives mixed reviews. While some guests enjoy the offerings when available, the lack of on-site breakfast options is a point of dissatisfaction for many. The convenience of nearby stores and local eateries provides viable alternatives, though many feel that the absence of a morning meal detracts from the overall experience.
The current lack of an on-site bar or restaurant due to refurbishments is mitigated by the proximity of nearby food outlets, though some guests wish for more direct dining options. The hotel offers strong, fast and free WiFi in many areas, although connectivity issues on the top floors have been noted.
Family travelers find the spacious family rooms accommodating with the central location providing easy access to local attractions. However, the hotel may be less suitable for toddlers and children with disabilities.
Finally, the hotel's location is ideal for nightlife enthusiasts, being within walking distance of pubs, clubs and food options. While this proximity brings excitement, it also results in noise disturbances, particularly from nearby bars and nightlife, which may be a consideration for light sleepers.
Overall, New County Hotel & Serviced Apartments by RoomsBooked stands out for its prime location, friendly staff and clean, comfortable rooms with some areas for improvement noted in breakfast options, room updates and noise management.
Categories
The rooms are generally well-received for their cleanliness and comfort. Many guests appreciate the spaciousness and modern amenities such as fridges, microwaves and cutlery, which add a homely feel. Cleanliness is consistently praised with particular commendation for the pristine bathrooms. The hotel’s renovations have resulted in well-appointed and neatly furnished accommodations, enhancing the guest experience. However, occasional complaints about poor ventilation, small room sizes and maintenance issues like inconsistent shower temperatures suggest areas for improvement.
Guests laud the friendly and helpful staff with specific mentions of individuals who go above and beyond to ensure a pleasant stay. The reception staff's warm and welcoming nature makes guests feel at home, contributing to the overall positive experience.
The breakfast experience receives mixed reviews. While some guests enjoy the offerings when available, the lack of on-site breakfast options is a point of dissatisfaction for many. The convenience of nearby stores and local eateries provides viable alternatives, though many feel that the absence of a morning meal detracts from the overall experience.
The current lack of an on-site bar or restaurant due to refurbishments is mitigated by the proximity of nearby food outlets, though some guests wish for more direct dining options. The hotel offers strong, fast and free WiFi in many areas, although connectivity issues on the top floors have been noted.
Family travelers find the spacious family rooms accommodating with the central location providing easy access to local attractions. However, the hotel may be less suitable for toddlers and children with disabilities.
Finally, the hotel's location is ideal for nightlife enthusiasts, being within walking distance of pubs, clubs and food options. While this proximity brings excitement, it also results in noise disturbances, particularly from nearby bars and nightlife, which may be a consideration for light sleepers.
Overall, New County Hotel & Serviced Apartments by RoomsBooked stands out for its prime location, friendly staff and clean, comfortable rooms with some areas for improvement noted in breakfast options, room updates and noise management.
Cheap Hotel
The New County Hotel offers both hotel rooms and serviced apartments, providing flexibility for different budgets and needs. It is known for being a cheap hotel in Gloucester.
Family Friendly Hotel
Hotel near Nightlife Spots
Accessible Hotel
Guest Reviews
'New County Hotel & Serviced Apartments by RoomsBooked' enjoys a stellar reputation for its exceptional location in the heart of Gloucester. Guests frequently highlight its proximity to key attractions such as the Quays, the Cathedral and Gloucester Rugby Stadium. The hotel is perfectly situated for easy access to shops, restaurants and bars, making it an ideal base for exploring the city. Visitors appreciate the short walking distance to both the railway and bus stations, adding to the convenience of the location. The central setting is particularly praised for its ease of access to local amenities, markets and historical sites, including the docks.
While the vibrancy of the city center can result in some noise, the overall sentiment underscores the hotel’s unbeatable placement for both leisure and business travelers. Added benefits include nearby parking and well-appointed rooms, which further solidify its appeal among guests. In summary, the location of the hotel is consistently described as fantastic, perfect and incredibly convenient, positioning it as a prime choice for anyone visiting Gloucester.
The breakfast experience at New County Hotel & Serviced Apartments by RoomsBooked has received a mix of comments from guests. On the positive side, some guests appreciated the breakfast when it was available, describing it as good and absolutely brilliant with friendly service from the owners. For those seeking alternatives, the convenience of nearby stores like M&S and Tesco was noted as a handy option for purchasing breakfast items. Additionally, guests found plenty of local coffee bars and nearby eateries offering a variety of choices to cater to their breakfast needs.
However, a significant number of guests expressed disappointment over the lack of on-site breakfast options, particularly noting that breakfast was not included in the price and that there were no facilities available for it. Some mentioned having to bring their own breakfast items or were aware beforehand of the absence of a morning meal. The missing breakfast service was a point of dissatisfaction for several guests, who found it less than ideal, especially considering the expense and having to find alternative breakfast arrangements outside the hotel.
The New County Hotel & Serviced Apartments by RoomsBooked currently has no on-site bar or restaurant due to ongoing refurbishment. However, guests found the nearby food outlets handy. The hotel honored room requests efficiently, such as providing a ground floor room when asked, even though some guests noted there were no dining options directly at the hotel.
The rooms at New County Hotel & Serviced Apartments by RoomsBooked receive generally positive feedback from guests for their cleanliness and comfort. Many reviewers appreciated the spaciousness of rooms, noting that they were often larger than expected and well-equipped with modern amenities like fridges, microwaves and cutlery, adding a homely feel. The overall cleanliness is frequently praised with rooms described as very clean and tidy upon arrival. The renovated areas showcase contemporary decor that guests find appealing and facilities such as powerful showers and comfortable beds contribute to a pleasant stay.
Guests also laud the quiet environment, particularly those staying in rooms overlooking the courtyard. Family rooms and larger suites are noted for their good value-for-money, especially given the central city location. Efficient and friendly staff further enhance the positive experience at the hotel.
However, some reviews mention that certain areas and rooms could use additional updates and refurbishments with occasional complaints about poor ventilation, small room sizes and occasional maintenance issues like inconsistent shower temperatures. The lack of air conditioning and the presence of fans to combat heat are noted, as well as some noise issues from neighboring rooms or external sources.
In summary, while the hotel scores high on cleanliness, room amenities and location, future improvements in room updates and climate control could enhance guest comfort.
The bedding experience at New County Hotel & Serviced Apartments by RoomsBooked seems to be a mixed bag with cleanliness and comfort being prevalent themes. While many guests found the beds to be comfortable and supportive, others experienced issues with uncomfortable mattresses and pillows. Several reviews praised the beds as soft, cozy and featuring firm mattresses that contributed to a good night's sleep. Nice bedlinen and clean sheets were repeatedly highlighted, suggesting that hygiene is well-maintained.
However, a noticeable number of guests reported drawbacks such as hard, lumpy pillows, beds that were either too hard or too soft and mattresses with dips or sagging, indicating some may be due for replacement. Some beds were mentioned as being small or low to the ground, which can be inconvenient for certain guests. There were also incidents of poorly fitted sheets and mismatched mattress protectors. Despite these inconsistencies, the overall sentiment leans towards a generally clean and reasonably comfortable bed experience.
New County Hotel & Serviced Apartments by RoomsBooked is frequently praised for its cleanliness with many guests highlighting the immaculate and spotless conditions of the rooms. The hotel benefits from recent refurbishments, which have resulted in well-appointed, modern and neatly furnished accommodations. Beds and linens are consistently described as clean and comfortable and the daily housekeeping is notably thorough. Bathrooms, in particular, stand out for their pristine condition.
Guests appreciate the amenities such as fridges and microwaves in rooms, enhancing the convenience of their stay. The common areas, including the reception, are generally clean, contributing to an overall positive impression.
However, there are occasional concerns about cleanliness, including isolated incidents of unclean towels, cobwebs and unpleasant smells. Some areas of the hotel, such as hallways and communal spaces, are described as tired and in need of updates. The decor and lighting in these areas sometimes fail to meet guests' expectations and during ongoing renovations, noise disturbance has been noted early in the morning.
Despite these minor issues, the general consensus reflects a clean and comfortable environment, making the hotel a reliable choice for travelers seeking good value accommodation in a central location.
The staff at New County Hotel & Serviced Apartments by RoomsBooked receive high praise from guests for their exceptional friendliness and helpfulness. Numerous reviews highlight the warm and welcoming nature of the team with words like friendly, lovely and wonderful frequently used to describe them. Specific mentions of individuals such as Mariola, Hayley and Charlie showcase their exceptional efforts to assist guests, demonstrating efficiency and professionalism.
Guests appreciate the reception staff's willingness to go above and beyond, offering assistance with booking issues and providing detailed explanations and solutions to any problems encountered. The receptionists stand out for their professional yet personable approach, making guests feel at home from the moment they check in.
The night staff and managers also receive commendation for their friendliness and attentiveness, ensuring a positive experience at all hours. Overall, the consistency in positive feedback about the staff shows that the hotel prides itself on top-notch customer service, making it a welcoming and pleasant place to stay.
New County Hotel & Serviced Apartments by RoomsBooked offers varying experiences when it comes to WiFi connectivity. On the positive side, guests mention strong and fast WiFi, essential for those working remotely. Good reception and a stable connection have been noted, contributing to a satisfactory stay for some visitors. Additionally, the WiFi is free, a feature appreciated by many guests.
However, several guests have experienced issues, particularly on the top floors where the connection tends to be weak or nonexistent. In some cases, the WiFi did not function at all in specific rooms, leading to frustration. There were also instances of unstable connections and poor signal strength overall, making the internet unreliable for some. Occasionally, there were problems with accessing the WiFi due to missing codes or improperly typed passwords.
Despite these mixed reviews, the hotel offers more facilities than expected, suggesting potential improvements in other areas.
New County Hotel & Serviced Apartments by RoomsBooked offers spacious family rooms, making it a comfortable choice for those traveling with children. The large rooms, often featuring two beds, provide ample space for families to unwind. The hotel's central location is also a plus, allowing convenient access to local attractions, shops and pubs around the redeveloped docks area of Gloucester. Families can easily explore the city and enjoy nearby amenities. Additionally, the friendly reception staff contribute to a welcoming atmosphere. However, it's important to note that some guests have found it less suitable for toddlers and children with disabilities.
New County Hotel & Serviced Apartments by RoomsBooked is perfectly situated for those looking to explore the vibrant nightlife scene of the area. The hotel's central location places guests within easy walking distance of pubs, clubs and food options, making it a convenient choice for those wanting to experience the local entertainment. Eastgate Shopping Center, a Tesco and various bars are all easily accessible.
However, the proximity to nightlife venues does come with its downsides. Guests frequently report disturbances from loud music, particularly from a bar directly opposite the hotel that features a live band until midnight. Loud noises from neighboring rooms, street noise and even the smell of cannabis are common complaints. The nightlife crowd can be quite boisterous with reports of people shouting and running in the corridors at all hours, especially during weekends.
Despite these noise issues, guests have noted that the location is unbeatable for those wanting to be in the heart of the action. For those sensitive to noise, it might be a trade-off, but for nightlife enthusiasts, the New County Hotel offers great value and a prime spot to enjoy the bustling evening scene.
Location Show Map
Location
While the vibrancy of the city center can result in some noise, the overall sentiment underscores the hotel’s unbeatable placement for both leisure and business travelers. Added benefits include nearby parking and well-appointed rooms, which further solidify its appeal among guests. In summary, the location of the hotel is consistently described as fantastic, perfect and incredibly convenient, positioning it as a prime choice for anyone visiting Gloucester.
Breakfast
However, a significant number of guests expressed disappointment over the lack of on-site breakfast options, particularly noting that breakfast was not included in the price and that there were no facilities available for it. Some mentioned having to bring their own breakfast items or were aware beforehand of the absence of a morning meal. The missing breakfast service was a point of dissatisfaction for several guests, who found it less than ideal, especially considering the expense and having to find alternative breakfast arrangements outside the hotel.
Dinner
Rooms
Guests also laud the quiet environment, particularly those staying in rooms overlooking the courtyard. Family rooms and larger suites are noted for their good value-for-money, especially given the central city location. Efficient and friendly staff further enhance the positive experience at the hotel.
However, some reviews mention that certain areas and rooms could use additional updates and refurbishments with occasional complaints about poor ventilation, small room sizes and occasional maintenance issues like inconsistent shower temperatures. The lack of air conditioning and the presence of fans to combat heat are noted, as well as some noise issues from neighboring rooms or external sources.
In summary, while the hotel scores high on cleanliness, room amenities and location, future improvements in room updates and climate control could enhance guest comfort.
Beds
However, a noticeable number of guests reported drawbacks such as hard, lumpy pillows, beds that were either too hard or too soft and mattresses with dips or sagging, indicating some may be due for replacement. Some beds were mentioned as being small or low to the ground, which can be inconvenient for certain guests. There were also incidents of poorly fitted sheets and mismatched mattress protectors. Despite these inconsistencies, the overall sentiment leans towards a generally clean and reasonably comfortable bed experience.
Cleanliness
Guests appreciate the amenities such as fridges and microwaves in rooms, enhancing the convenience of their stay. The common areas, including the reception, are generally clean, contributing to an overall positive impression.
However, there are occasional concerns about cleanliness, including isolated incidents of unclean towels, cobwebs and unpleasant smells. Some areas of the hotel, such as hallways and communal spaces, are described as tired and in need of updates. The decor and lighting in these areas sometimes fail to meet guests' expectations and during ongoing renovations, noise disturbance has been noted early in the morning.
Despite these minor issues, the general consensus reflects a clean and comfortable environment, making the hotel a reliable choice for travelers seeking good value accommodation in a central location.
Staff
Guests appreciate the reception staff's willingness to go above and beyond, offering assistance with booking issues and providing detailed explanations and solutions to any problems encountered. The receptionists stand out for their professional yet personable approach, making guests feel at home from the moment they check in.
The night staff and managers also receive commendation for their friendliness and attentiveness, ensuring a positive experience at all hours. Overall, the consistency in positive feedback about the staff shows that the hotel prides itself on top-notch customer service, making it a welcoming and pleasant place to stay.
Wi-Fi
However, several guests have experienced issues, particularly on the top floors where the connection tends to be weak or nonexistent. In some cases, the WiFi did not function at all in specific rooms, leading to frustration. There were also instances of unstable connections and poor signal strength overall, making the internet unreliable for some. Occasionally, there were problems with accessing the WiFi due to missing codes or improperly typed passwords.
Despite these mixed reviews, the hotel offers more facilities than expected, suggesting potential improvements in other areas.
Family
Nightlife
However, the proximity to nightlife venues does come with its downsides. Guests frequently report disturbances from loud music, particularly from a bar directly opposite the hotel that features a live band until midnight. Loud noises from neighboring rooms, street noise and even the smell of cannabis are common complaints. The nightlife crowd can be quite boisterous with reports of people shouting and running in the corridors at all hours, especially during weekends.
Despite these noise issues, guests have noted that the location is unbeatable for those wanting to be in the heart of the action. For those sensitive to noise, it might be a trade-off, but for nightlife enthusiasts, the New County Hotel offers great value and a prime spot to enjoy the bustling evening scene.
No, New County Hotel & Serviced Apartments by RoomsBooked doesn't have any pool.
No, a spa isn't available at New County Hotel & Serviced Apartments by RoomsBooked.
No, New County Hotel & Serviced Apartments by RoomsBooked doesn't allow dogs.
No, parking facilities aren't available at New County Hotel & Serviced Apartments by RoomsBooked.
No, New County Hotel & Serviced Apartments by RoomsBooked doesn't have a gym.
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