Infinity Hotel is celebrated for its prime location, which offers easy access to major attractions, business venues and essential amenities. Situated near Parque Areião, Vaca Brava Park and Flayboant Mall, the hotel is ideal for both tourists and business travelers. The surrounding upscale neighborhood is clean, safe and well-connected, further enhancing the convenience and comfort of guests.
The breakfast at Infinity Hotel receives mixed feedback. While many guests appreciate the variety and freshness of options—including homemade bread and fresh pastries—others find the selection basic and repetitive with occasional issues concerning the quality of items and service. Despite these concerns, many guests still find the breakfast to be delicious and the staff polite.
In terms of dining, the nearby snack bar Los Sampa and Ateliê pizzeria come highly recommended for their quality food and pleasant atmosphere. However, the hotel lacks an in-house restaurant and some guests find the local dining delivery services to be slow, suggesting a need for broader snack options at the hotel.
Guest reviews of the rooms emphasize their spaciousness, cleanliness and comfort. The rooms are consistently described as large, well-organized and equipped with quality beds. However, the bathrooms are often noted as being disproportionately small with occasional issues like mold, low water pressure and noise. Nonetheless, the overall room experience is positive.
Cleanliness is a strong point for Infinity Hotel with many guests praising the hotel's organized and well-maintained environment. Despite a few instances of upkeep issues, the general consensus is that the hotel maintains high cleaning standards with daily housekeeping, fresh linens and tidy rooms.
The staff at Infinity Hotel generally receive high marks for their attentiveness, politeness and helpfulness. While there are occasional reports of rudeness or lack of training among certain employees, the majority of guests find the staff friendly and accommodating, contributing to a welcoming atmosphere.
The hotel's Wi-Fi service is mostly reliable and stable, providing a satisfactory experience for regular use. Guests appreciate the availability of free Wi-Fi, although there are slight mentions of it not exceeding moderate expectations in some rooms.
Parking at Infinity Hotel is a notable challenge due to the cramped and limited spaces in the underground garage. The rotating system adds to the inconvenience with many guests experiencing difficulty securing a spot, especially for larger vehicles. Despite these issues, the parking service is free, which some guests found to be a small consolation.
For families, Infinity Hotel offers a favorable experience with spacious and comfortable family rooms. These rooms often accommodate families comfortably and provide a family-friendly environment. There are occasional mentions of smaller family rooms and some minor issues with accommodating babies, but overall, the feedback is positive.
The beds at Infinity Hotel are frequently praised for their comfort, cleanliness and quality. Many guests highlight the comfortable and soft nature of the beds, contributing to a restful sleep. Isolated issues like firmness or older mattresses are mentioned, but the majority of reviews reflect satisfaction.
Infinity Hotel is also a popular choice for honeymooners, offering a cozy and romantic atmosphere. With its inviting setting and positive reviews, it stands out as a desirable destination for those seeking a memorable honeymoon experience.
Overall, Infinity Hotel presents a comfortable and convenient option for a variety of travelers with its key strengths being its prime location, spacious rooms, cleanliness and friendly staff, despite some specific areas needing improvement.
Categories
Honeymoon
Family
Free Wi-Fi
Romantic
Room Types
Standard Triple RoomFeaturing free toiletries, this triple room includes a private bathroom with a shower. The air-conditioned triple room features a flat-screen TV with cable channels, a minibar, a wardrobe, a sofa as well as city views. The unit has 2 beds.
Standard Quadruple RoomThis air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 4 beds.
SuiteThe suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a wardrobe, a sofa as well as city views. The unit offers 2 beds.
Family RoomProviding free toiletries, this family room includes a private bathroom with a shower. The spacious air-conditioned family room provides a flat-screen TV, a minibar, a wardrobe, a sofa as well as city views. The unit offers 2 beds.
Guest Reviews
7.9
Good
Review Summaries
Summarized by AI
Location
Infinity Hotel boasts a prime location that consistently garners praise from guests. The hotel is centrally situated, providing easy access to the city center, shops and major attractions. Its proximity to popular spots such as Parque Areião, Vaca Brava Park and Flayboant Mall makes it ideal for both tourists and business travelers. Guests appreciate the convenience of having restaurants, pharmacies and markets nearby, which adds to the overall accessibility and comfort of their stay.
The area around the hotel is well-connected, offering easy access to public transportation and ride-sharing services. This enables guests to easily explore Goiania, despite some mentions of the local traffic being a bit confusing. Additionally, the hotel is located in an upscale part of the city, which is clean, safe and conducive to both relaxing and engaging in activities.
For those traveling for work, the hotel's strategic position near business venues and a plethora of amenities makes it an attractive choice. With excellent cost-benefit considerations, clean rooms and supportive staff, Infinity Hotel provides a comfortable and convenient base for all types of travelers.
Breakfast
At Infinity Hotel, the breakfast receives mixed feedback from guests. Many guests praise the variety and quality of the breakfast, describing it as wonderful, delicious and fresh with homemade bread and fresh pastries. Positive comments highlight the diversity and filling nature of the morning spread with some guests finding the breakfast to be exceptional and its staff very polite. Guests appreciated the fresh options, including a range of fruits and fresh items available daily.
On the flip side, there are numerous mentions of the breakfast being very basic with limited options and often repetitive items. Some visitors found the quality disappointing, mentioning stale items, cold food and bad tasting coffee. Issues such as lack of variety and insufficient options for people with dietary restrictions were commonly pointed out. A few guests reported a disorganized setup, a shortage of tables and chairs and noted that the kitchen staff could be more friendly.
Overall, while the hotel succeeds in offering a satisfactory breakfast for many, there is significant room for improvement in terms of quality, variety and the overall guest experience.
Dinner
The Infinity Hotel offers a convenient snack bar (Los Sampa) around the corner, which is praised for both its quality and reasonable prices. Additionally, guests highly recommend the nearby "Ateliê" pizzeria, known for its delicious stone-baked pizza and pleasant atmosphere. However, it's worth noting that the hotel does not provide meal services or have an in-house restaurant and some guests have expressed frustration over the limited dining options in the immediate vicinity. Increasing the variety of snacks available at the hotel's reception, such as cookies, chocolate milk and juices, could improve the overall dining experience. The local dining delivery service, specifically in Goiânia, has also been criticized for long wait times.
Rooms
Infinity Hotel offers a mixed experience, but the highlights of many guest reviews center around the spaciousness and cleanliness of its rooms. Guests frequently praise the rooms for being large, well-organized and comfortable with clean and tidy environments. Quality beds and well-maintained structures are commonly noted, providing a comfortable stay.
However, there are areas for improvement. Many guests observed that while the rooms are spacious, the bathrooms tend to be disproportionately small, often described as "tiny." Issues such as moldy ceilings, low water pressure and occasional cleanliness oversights like hair in the bathroom were mentioned. Noise from other guests and inadequate room service were also noted drawbacks.
Despite these issues, the spacious accommodations with comfortable beds and functioning amenities like air conditioning and Wi-Fi are generally well-received. The overall cleanliness and organization of the rooms, combined with the helpful hotel team, contribute positively to the guest experience. The size of the rooms, in particular, stands out as a major plus for those who prioritize space and comfort during their stay.
Beds
The bed experience at Infinity Hotel is largely positive with numerous guests frequently highlighting the comfort of the beds. Many describe the beds as very comfortable, soft and cozy, contributing to a restful night's sleep. Guests appreciate the beds being clean with fresh linens and several mention the good quality and size of the mattresses. The bedding is noted to be clean and pillows generally receive positive mentions for being comfortable.
However, not all feedback is entirely positive. A few guests experienced discomfort due to hard or overly firm beds and some noted issues with bed edges or old mattresses. There were isolated complaints about noise or damaged beds with less favorable remarks about unpleasant pillows and outdated bedding. Despite these occasional lapses, the majority of reviews reflect satisfaction with the beds, making them a standout feature of Infinity Hotel.
Cleanliness
When it comes to cleanliness, Infinity Hotel generally receives positive reviews from guests. Many visitors commend the hotel as being very clean and organized with their rooms often described as clean, smelling good and well-maintained. Daily housekeeping is a notable feature mentioned repeatedly, ensuring the rooms are consistently tidy and fresh. Clean linens, towels and spacious, well-cleaned rooms add to the positive experience.
However, the reviews do reveal some inconsistencies. A few guests encountered issues such as dirty bathrooms, hair in the drain and unpleasant odors. Mold in the bathroom and water leaks were also reported by some, indicating that not all maintenance issues are regularly addressed. Despite these drawbacks, the general feedback suggests that the hotel maintains good cleaning standards with most guests finding the overall cleanliness satisfactory or excellent.
Staff
Infinity Hotel garners mixed reviews regarding its staff, although most of the feedback leans positively. Guests frequently highlight the attentiveness and politeness of the staff, particularly praising the receptionists for being helpful, polite and welcoming. The front desk service is often described as efficient and friendly, contributing to an overall positive reception experience.
However, some guests note inconsistencies, mentioning occasional rudeness and lack of training among certain employees, especially in the kitchen and among some reception staff. Despite these inconsistencies, the general consensus appreciates the enthusiasm and helpful nature of the majority of the hotel's personnel, making for a generally favorable impression.
The hotel appears well-regarded for its customer service with multiple mentions of friendly and well-mannered employees contributing to a welcoming atmosphere. The staff's willingness to accommodate guests and provide assistance is a recurring positive theme, enhancing the overall guest experience.
While there are areas for improvement, particularly in ensuring consistent politeness and professionalism across all departments, the Infinity Hotel staff generally succeeds in making guests feel attended to and cared for.
Wi-Fi
The guest reviews of Infinity Hotel highlight a generally positive experience regarding the hotel's Wi-Fi. Most guests found the Wi-Fi to be stable, reliable and fully functional with several noting good or even excellent internet performance. The availability of free Wi-Fi is also a notable convenience. While the overall feedback is favorable, it’s worth mentioning that there is a slight indication that the Wi-Fi might not exceed moderate expectations, specifically in the rooms. Nonetheless, the consensus suggests that the Wi-Fi service is decent and satisfactory for regular use.
Parking
Infinity Hotel presents a considerable challenge for guests who arrive by car, as most reviews highlight significant issues with the parking facilities. The underground garage has very limited and cramped spaces, making it difficult for larger vehicles to maneuver. Many guests found the garage to be very tight and often full with only enough space for a small number of cars. The parking lot operates on a rotating system, which adds to the inconvenience as parking spots are not guaranteed and availability is often scarce.
Despite these challenges, there are a few positives noted: parking was free and some guests found the parking service to be adequate. However, the overall consensus leans towards negative experiences due to the insufficiency and tightness of the parking spaces. Consequently, securing a parking spot can be a stressful and time-consuming aspect of staying at Infinity Hotel.
Family
Infinity Hotel has garnered favorable feedback for its family-friendly atmosphere, making it a popular choice among those traveling with kids. The standout feature for many guests was the spacious family rooms, which comfortably accommodated families of various sizes. Known for their convenience and comfort, these rooms often included multiple double beds and could easily fit families of three or more.
Frequent descriptions of the rooms highlighted their significant size with multiple reviewers using phrases like very comfortable and large to describe the spaces. The family-oriented environment was repeatedly praised, underscoring the hotel's commitment to catering to families.
However, there were occasional mentions of smaller family rooms, suggesting that not all accommodations were equally spacious. Despite this, the majority of feedback about the family rooms was positive, pointing to a successful effort by the hotel to create a comfortable and accommodating space for families.
One area for improvement noted was the difficulty some guests had in resting with a baby, indicating that further enhancements for noise reduction or baby-specific amenities might be beneficial. Despite this, Infinity Hotel largely succeeded in providing an enjoyable stay for families, ensuring that both parents and children could enjoy their time away from home.
Honeymoon
Infinity Hotel is a fantastic choice for honeymooners. Many guests describe it as a cozy, romantic and ideal location for a honeymoon, making it a perfect getaway for couples. Reviews highlight the hotel's very romantic atmosphere with several guests deeming it a honeymooner's paradise. Overall, it's a highly recommended destination for those seeking a memorable and delightful honeymoon experience.
FAQ
No, Infinity Hotel doesn't have any pool.
No, a spa isn't available at Infinity Hotel.
No, Infinity Hotel doesn't allow dogs.
No, parking facilities aren't available at Infinity Hotel.
