InfoSummary of reviewsHotel Bangalôs da Serra in Gramado, RS, has received glowing reviews across various categories, making it a standout destination for travelers seeking a serene and picturesque retreat. Located just a short 5-minute drive from downtown Gramado, the hotel offers the perfect balance of tranquility and convenience. Guests appreciate the hotel's lush green surroundings that provide a peaceful, countryside feel while still being close to city attractions. This location is particularly favorable for families and those looking to enjoy the natural beauty of the area.
The breakfast experience at Hotel Bangalôs da Serra is highly praised for its variety, quality and delightful presentation. Guests frequently describe it as excellent, wonderful and fantastic, highlighting the abundance of options including freshly prepared fruits, pies, cakes and savory items. The attentive service, especially from Mrs. Rose and her team, adds to the positive dining experience. Although some note limited options for those with gluten and lactose intolerances, the overall feedback is overwhelmingly positive, making the breakfast a significant highlight of the stay.
The rooms are described as spacious, clean and comfortable, offering excellent amenities like heated blankets and automatic heating. Guests frequently mention the spectacular views and comfortable beds, which contribute to a restful experience. While a few reviews mention minor issues with room size and soundproofing, the majority emphasize the overall comfort and cleanliness of the accommodations.
Cleanliness is a strong point for Hotel Bangalôs da Serra with multiple guests highlighting the well-maintained and fragrant rooms. The hotel's premises, including common areas, are described as immaculate, reflecting a high standard of care and attention to detail. This meticulous maintenance extends to the comprehensive cleanliness protocols, making guests feel comfortable and safe throughout their stay.
The staff at Hotel Bangalôs da Serra receive consistent praise for their professionalism, friendliness and attentiveness. Whether at reception or housekeeping, employees like Marcos and Fernando are noted for their cordial and helpful service, enhancing the welcoming atmosphere. The dedication of the hotel team to provide exceptional service is a recurring theme in guest reviews.
While the free Wi-Fi service receives mixed reviews with some guests experiencing weak signals and irregular connectivity, this minor downside does not overshadow the overall positive experience at the hotel. The charm and family-friendly facilities of the hotel leave a favorable impression on visitors, even if internet access occasionally falls short.
Hotel Bangalôs da Serra is particularly celebrated as a family-friendly destination with ample green spaces, a picturesque lake and a small farm with animals. The hotel's extensive amenities cater specifically to children, offering a spacious environment with a nice pool and dedicated play areas. Families find it easy to relax and enjoy their stay without needing to venture far, thanks to the various leisure options available on the hotel grounds.
Guests also commend the high quality and comfort of the beds with many noting the presence of multiple pillows and small details like electric blankets that enhance their stay. Spacious rooms further contribute to a comfortable and restful experience.
Overall, Hotel Bangalôs da Serra excels in providing a perfect structure and excellent infrastructure, blending natural beauty and tranquility with a commitment to sustainability and local products. The meticulous care given to every detail ensures guest comfort, earning the hotel high recommendations and a reputation for being a wonderful and perfect place to visit. Show more
InfoSummary of reviewsHotel Pousada Kaster, situated in downtown Gramado, boasts an excellent location that offers convenient access to the city's main attractions, restaurants, cafes, markets and more, all within walking distance. Guests appreciate the ability to explore the city on foot and enjoy the charm of the local scene. The hotel’s cozy, quiet rooms and impeccable service further enhance the overall comfortable and pleasant stay.
The breakfast at Hotel Pousada Kaster is a highlight, frequently described as exceptional with a variety of high-quality, fresh options including breads, cold cuts, fruits, cakes and pies. The clean dining area and attentive staff contribute significantly to the dining experience, often exceeding guests' expectations.
Guest rooms are noted for their spaciousness, comfort and cleanliness. Large, queen-sized beds and excellent room ventilation are frequently praised. Although a few guests mentioned that the bathrooms could use some updates, the overall comfort and charm, including features like large balconies, make for a welcoming stay.
Impeccable cleanliness is a hallmark of the hotel with rooms consistently maintained to high standards of hygiene, providing a cozy and comfortable atmosphere. The attentiveness and friendliness of the staff, from housekeeping to reception, stand out in reviews, enhancing the guest experience and ensuring a warm and professional environment.
Parking facilities also receive positive reviews with guests finding ample, free parking spaces available, contributing to the hotel’s overall value. Family-friendly amenities and spacious suites make it a great choice for family vacations, offering scenic views and practical features for a relaxing and convenient stay.
Comfortable beds with soft pillows and quality bedding are frequently mentioned, ensuring a good night's sleep. Despite being a three-star hotel, Hotel Pousada Kaster offers great value for money with its attentive staff, well-maintained facilities and exceptional breakfast, making it a top choice for travelers seeking an excellent cost-benefit ratio. Show more
InfoSummary of reviewsHotel Fioreze Centro enjoys an enviable location in the heart of Gramado, close to the city's key attractions and vibrant spots, making it a preferred choice for tourists. The proximity to Borges de Medeiros Avenue and Coberta Street, along with dual access points to main streets, adds to the convenience of exploring the city on foot.
The hotel is celebrated for its exceptional breakfast, which offers a varied and high-quality buffet with fresh baked goods, local and German delicacies and dietary alternatives such as gluten-free and lactose-free options. The breakfast experience is frequently highlighted as a memorable part of the stay, paired with excellent service from the attentive staff in a pleasant, calm setting.
Rooms at Hotel Fioreze Centro are praised for their cleanliness, comfort and modern amenities. Guests consistently find the accommodations cozy with comfortable beds and good furniture. Although some guests mention that the rooms can be small and occasionally noisy, the overall impression remains positive due to the outstanding cleanliness and comfort.
The hotel itself is noted for its immaculate cleanliness throughout, from the rooms to the common areas. This high standard of hygiene ensures a pleasant and inviting atmosphere, further enhanced by a pleasant scent and meticulous organization of the facilities.
Exceptional service and hospitality define the guest experience at Hotel Fioreze Centro. The staff, from the reception to the cleaning crew, are consistently commended for their friendliness, attentiveness and professionalism. Personalized service, including treats and small touches, adds to the feeling of being well cared for throughout the stay.
Guests enjoy reliable, fast Wi-Fi and smart TVs with access to popular streaming services, adding to the convenience and entertainment options. The fitness area, while simple, caters to basic workout needs and remains a useful amenity for guests wanting to maintain their exercise routines.
The parking service is well-received for its efficiency and safety, though it comes with an additional charge. The 24-hour valet service ensures convenience even though some guests wish the fee were included in the room rate.
Families find Hotel Fioreze Centro particularly accommodating with amenities like a baby kitchen and playrooms that enhance the stay. The friendly staff and family-oriented atmosphere make it a welcoming option for travelers with children.
Comfortable beds contribute to a restful stay with guests often praising the quality of the mattresses and linens. Although a few guests note the beds can be firm, the overall feedback is positive regarding the sleep quality.
For those seeking a luxurious experience, Hotel Fioreze Centro stands out with its elegant ambiance, detailed decor and high-end service. The impeccable cleanliness and organization, combined with well-decorated rooms and comprehensive amenities, make it a top choice for a premium stay.
In summary, Hotel Fioreze Centro emerges as a standout option in Gramado, renowned for its prime location, excellent breakfast, cleanliness, exceptional service and family-friendly amenities, all contributing to a memorable and enjoyable stay. Show more
InfoSummary of reviewsMicheline Hotel Tricot - ao lado da Rua Coberta receives high praise from guests for its prime location, exceptional service and comfortable accommodations. Situated in the heart of Gramado, the hotel is conveniently located near Rua Coberta and the city’s main attractions. This ideal positioning allows guests to easily explore the nightlife, dining and shopping options on foot, adding significant value to the overall experience.
The hotel’s breakfast and afternoon tea offerings are noteworthy highlights. Guests consistently describe the breakfast as excellent, varied and delicious with an array of high-quality items catering to diverse tastes. The afternoon tea, featuring delightful cakes and savories, further enriches the guest experience. Impeccable cleanliness and attentive staff enhance the dining atmosphere, making it a significant highlight of the stay.
The rooms at Micheline Hotel Tricot are lauded for their spaciousness, cleanliness and modern furnishings. Equipped with kitchens and multiple bedrooms, they provide a family-friendly environment perfect for both relaxation and privacy. Thoughtful touches, such as heated toilet seats and premium bedding, ensure a comfortable stay. Despite the central location, soundproofed windows minimize external noise, ensuring a peaceful environment.
Cleanliness is a standout feature at Micheline Hotel Tricot. Guests frequently commend the spotless accommodations and meticulous hygiene efforts, contributing to a comfortable and inviting environment. The high standards of cleanliness are maintained by the dedicated staff, who are often praised for their efficiency and professionalism.
The staff at Micheline Hotel Tricot set a high standard with their attentiveness, warmth and professionalism. Guests consistently appreciate the team's ability to go above and beyond, creating a welcoming atmosphere that makes them feel at home. Personalized service, such as remembering guest names, adds to the overall excellent experience.
Guests also value the convenience of on-site parking, facilitated by a proficient valet service. While the garage can be tight, the valet staff’s efficiency often mitigates any issues. This convenience adds to the overall positive experience for many visitors.
Family travelers find the hotel particularly accommodating with thoughtful amenities for children, such as cribs and safety rails. The family-oriented atmosphere and attentive staff significantly enhance the stay for those with young children.
The quality of the beds is frequently highlighted with guests praising the comfort and cleanliness of the bed linens and pillows. These elements contribute to a restful and pleasant stay, further supported by the attentive staff.
Couples and honeymooners find the hotel to be an ideal setting for romantic getaways. The luxurious, peaceful environment and personalized touches, such as handwritten welcome letters, create a memorable and intimate experience.
In summary, Micheline Hotel Tricot - ao lado da Rua Coberta offers a superb stay experience marked by an excellent location, outstanding breakfast, comfortable and clean rooms, exceptional staff, convenient parking and thoughtful amenities for both families and couples. The hotel’s attention to detail and unwavering commitment to guest satisfaction make it a top choice for visitors to Gramado. Show more
InfoSummary of reviewsLe Boutique Hotel Gramado - Exclusivo para Casais is a celebrated haven for couples seeking a luxurious and romantic retreat. The hotel masterfully combines tranquility with convenience, nestled just a short drive from Gramado's bustling city center, offering stunning views of the mountains and valleys. Guests laud the hotel's impressive and cinematic décor, enhanced by well-thought-out elements such as vintage furniture and elegantly adorned rooms that create a cozy, intimate ambiance ideal for romantic getaways.
Breakfast at the hotel surpasses expectations, described as abundant and well-served, with a remarkable variety of fresh, high-quality options. The delightful views from the dining area and the warm, attentive staff further enhance the morning experience, leaving guests with lasting impressions. The rooms maintain the luxurious theme, praised for their décor and comfort, with features like super soft bedding and well-appointed amenities complementing the overall experience.
Impeccable cleanliness is a standout trait of the hotel, contributing to a relaxing, serene atmosphere. The attentive and friendly staff, including notable individuals such as Júlio, Pamela, Sandra, and Dona Marta, enhance the visiting couples' experiences with exceptional service and thoughtful gestures, such as sparkling wine and special occasion touches. This dedication to service ensures guests feel pampered and well-cared for throughout their stay.
The hotel caters beautifully to honeymooners and those celebrating special occasions, praised for its romantic decorations and personalized surprises that elevate the experience to memorable heights. The luxurious environment, reminiscent of European elegance with art deco influences, captivates guests, making it an ideal setting for a romantic escape.
For those seeking romance, Le Boutique Hotel Gramado stands out as a top choice, offering a private and exclusive ambiance complemented by exceptional service and beautiful surroundings. Its blend of elegance, tranquility, and seductive charm makes it a perfect location for creating lasting memories, ensuring guests leave with highly positive impressions and a desire to return. Show more
InfoSummary of reviewsHotel Laghetto Pedras Altas in Gramado enjoys an outstanding reputation among guests, primarily due to its prime location, excellent service and cleanliness. Positioned on a calm street yet close to the bustling city center, its strategic location allows for easy access to notable attractions, restaurants, shops and the bus station. Guests appreciate the convenience and tranquility, making it an ideal base for exploring the heart of Gramado.
The hotel's breakfast service is highly praised for its variety and quality, catering to diverse dietary needs, though some logistical improvements could be made. Dinner at the on-site restaurant is also well-regarded, offering tasty and affordable meals with attentive service.
Rooms are described as modern, clean and comfortable with scenic views available in some. While most guests find them spacious and well-equipped, a few note the rooms can be smaller than expected and occasionally dimly lit. Despite these minor issues, the overall sentiment is positive, emphasizing cleanliness and comfort.
The impeccable cleanliness across all areas, from rooms to common spaces, is frequently highlighted, contributing to a pleasant and hygienic stay. The friendly and professional staff receive consistent commendation for their helpfulness and attentiveness, further enhancing guests' experiences.
Amenities such as free Wi-Fi, a spa with a well-liked sauna and a 24-hour gym, though modestly equipped, add to the hotel's appeal. The indoor heated pool stands out as a significant feature, providing a relaxing environment.
Parking services, while appreciated for their convenience, are noted to be relatively expensive. The hotel’s family-friendly atmosphere is unanimously praised with facilities and services catering well to families, ensuring a cozy and enjoyable stay for guests with children.
Overall, Hotel Laghetto Pedras Altas is highly regarded for its excellent location, cleanliness, welcoming staff and family-oriented services, making it a favored choice for visitors to Gramado. Show more
InfoSummary of reviewsSerrazul Hotel Distributed By Intercity presents an appealing choice for travelers, particularly due to its prime location in the heart of Gramado. Guests repeatedly praise the hotel for its proximity to downtown attractions, shops, restaurants and cafes, allowing for easy exploration without the need for additional transport. The central location also facilitates attendance at local events and offers a pleasant setting for leisurely strolls.
Service is another standout aspect with numerous reviewers highlighting the friendliness, professionalism and attentiveness of the staff. Specific employees often receive commendations for enhancing the guest experience. Moreover, the hotel maintains a high standard of cleanliness across its amenities, including spotless rooms and well-kept common areas, which add to the overall positive atmosphere and comfort.
Families find the hotel particularly accommodating due to its child-friendly amenities and ample space in family rooms. Dedicated areas for children, such as game rooms and playgrounds, ensure that younger guests remain entertained. The proximity to key tourist spots further enhances its convenience for family sightseeing.
The breakfast at Serrazul Hotel consistently draws acclaim for its variety, quality and taste. Guests appreciate the extensive selection of fruits, breads, cakes, juices and cold cuts, often referring to the breakfast spread as exceptional. The cleanliness and pleasant atmosphere of the breakfast area, along with attentive staff, contribute to a noteworthy morning dining experience.
Dinner and bar services also receive positive feedback with guests enjoying high-quality meals and drinks, such as well-prepared steaks, pizzas and standout caipirinhas. While there are occasional mentions of high food prices and the need for dinner reservations, nearby dining alternatives provide additional options.
The hotel's rooms generally receive favorable reviews for being spacious, comfortable and well-decorated with recent renovations adding to their appeal. However, some guests note that older rooms could benefit from further modernization and better maintenance to avoid issues with outdated furniture, humidity and noise disturbances.
The pool and gym facilities are well-regarded with the pool often described as clean, heated and relaxing and the gym praised for its quality and maintenance. These amenities provide enjoyable spaces for both leisure and exercise, complementing the hotel's family-friendly environment.
Despite some inconsistencies in the quality of bedding and occasional WiFi issues, the overall sentiment towards Serrazul Hotel Distributed By Intercity remains highly positive. The hotel's excellent location, commendable service, cleanliness and family-oriented features make it a top choice for visitors seeking a comfortable and enjoyable stay in Gramado. Show more
InfoSummary of reviewsLaghetto Stilo Vita emerges as a top choice among travelers, particularly noted for its strategic location in Gramado. Guests appreciate its central position, allowing for easy exploration of the city's attractions on foot and its proximity to public transportation. The peaceful yet vibrant atmosphere complements the modern facilities and well-kept rooms, adding to the hotel’s charm.
The breakfast experience is largely positive with many guests applauding the variety and quality of options available, including provisions for dietary restrictions. However, some concerns remain about bread quality and repetitive items. The dinner service also receives favorable reviews for its delightful dishes and fair pricing, although some guests find room for improvement in menu variety and the quality of certain dishes.
Rooms at Laghetto Stilo Vita earn high marks for their spaciousness, modern design, comfort and cleanliness. The well-maintained and luxurious amenities contribute to a restful stay, though minor suggestions exist regarding lighting and soundproofing. The overall cleanliness of the hotel is consistently praised, bolstered by efficient housekeeping and attentive staff.
The hotel staff receive exceptional commendations for their friendliness, professionalism and dedication to guest satisfaction. The reliable WiFi, praised for its stability and speed, enhances the stay for guests needing internet access. Additionally, the gym, while noted as clean and well-equipped, has mixed reviews with some guests finding the facility too small.
The heated pool and hot tubs provide a relaxing retreat, particularly appreciated for their maintenance and temperature. Yet, the small size of the pool area can be a drawback during peak times. Guests find the valet parking service convenient but mention high fees as a concern.
Laghetto Stilo Vita is especially suitable for families, offering numerous amenities tailored to children, making it a favorable choice for family vacations. The thoughtful touches and convenience-oriented facilities significantly enhance the experience for guests traveling with children.
Overall, 'Laghetto Stilo Vita' impresses with its outstanding location, excellent service and comfortable accommodations, making it a highly recommended destination for visitors to Gramado. Show more
InfoSummary of reviewsBella Gramado Resort & Spa by Gramado Parks is celebrated for its prime location, nestled strategically between Gramado and Canela, offering convenient access to numerous tourist attractions, parks and restaurants. Despite being a distance from downtown Gramado, this is easily overcome with a short car ride or affordable Uber trip. The serene environment and complimentary hotel shuttle to Gramado's covered street enhance the convenience for guests, making it an excellent base for exploration while maintaining a relaxing atmosphere.
The breakfast at the resort is highly praised with guests particularly appreciating the extensive variety and high quality of offerings, including options for different dietary preferences. Described as impeccable and sensational, the breakfast experience significantly contributes to guest satisfaction, despite occasional mentions of overcrowding.
The dinner experience has received mixed feedback. While many guests enjoy the flavorful and reasonably priced dishes, the limited menu and high cost of basic meals are common critiques. Despite some inconsistencies, the themed dinner shows and unique options like the German dinner program add to the dining appeal.
Rooms at the resort are described as spacious, cozy and impeccably clean, featuring modern amenities and thoughtful interior design. Guests highlight the comfort of the rooms with large beds, excellent soundproofing and convenient features for families, ensuring a restful and pleasant stay.
Cleanliness is a standout attribute with both rooms and public areas consistently well-maintained and hygienic. The staff's politeness and readiness to assist further enhance the overall experience, though there were occasional minor lapses in service.
The resort's staff receive high marks for their friendliness and professionalism, contributing to a welcoming and family-friendly atmosphere. While valet services were efficient, some guests noted occasional organizational issues. Nonetheless, the staff's overall service quality ensures a comfortable and enjoyable stay.
Wi-Fi service at the resort receives mixed reviews with some guests experiencing good connectivity while others faced issues with speed and reliability, indicating room for improvement in this area.
The spa facilities are highly commended, particularly for the relaxing thermal pool, jacuzzi and sauna. Guests appreciate the well-organized scheduling system via WhatsApp and the cleanliness of the facilities, although massage services were identified as an area needing enhancement.
The gym at the resort is well-regarded, equipped with new, quality equipment and open 24 hours. Guests appreciate the comprehensive leisure infrastructure, including multiple pools, a sauna, hot tub, cinema room, game room and children's play area, ensuring varied recreational options.
The pool area stands out for its cleanliness, spaciousness and perfect temperature with multiple heated pools catering to both adults and children. Despite minor maintenance issues and the need for better towel availability, the pools significantly enhance the guest experience.
Parking arrangements receive mixed feedback, primarily due to the additional charges. While valet services are efficient and the staff polite, some guests were surprised by the separate parking fees not clearly stated during booking.
In conclusion, Bella Gramado Resort & Spa by Gramado Parks offers a well-rounded and enjoyable experience with standout features including its location, breakfast, cleanliness and diverse recreational amenities. Minor areas for improvement include Wi-Fi service, dinner menu variety and parking fee transparency. Show more
InfoSummary of reviewsThe Wood Hotel Gramado in Gramado is widely acclaimed for its prime location, nestled near Borges de Medeiros Avenue in the heart of the city. This strategic positioning offers guests the convenience of exploring major attractions, restaurants and the bus station by foot, seamlessly blending modern style with cozy, boutique charm. The hotel's interiors are well-decorated, creating a welcoming atmosphere that is complemented by the super attentive and friendly service provided by the staff.
Breakfast at the Wood Hotel Gramado is consistently celebrated for its exceptional quality and delightful variety, merging buffet and à la carte options with notable mentions of artisanal breads, cheeses and organic products. The presentation and the use of local ingredients enhance the overall dining experience, making breakfast a standout feature of a stay. Dinner at the hotel's restaurant similarly garners high praise, featuring impeccable dishes and a cozy evening ambiance, often described on par with a 5-star dining experience.
Guests frequently commend the rooms for their comfort, elegance and cleanliness. The spacious accommodations feature modern decor, high-quality linens and practical amenities. Central heating ensures comfort year-round and the attention to detail, including complimentary snacks, adds a unique charm. Cleanliness is a highlight with the hotel being meticulously maintained, contributing to a fresh and fragrant environment.
The staff at Wood Hotel Gramado are exceptional, known for their friendliness, attentiveness and professionalism. Their dedication significantly enhances the guest experience, leaving lasting positive impressions. From the front desk to the restaurant and housekeeping, the team goes above and beyond to ensure a comfortable and memorable stay.
While some guests mention the outsourcing and additional charges for parking as drawbacks, these concerns do not overshadow the overwhelmingly positive feedback regarding the hotel's ambiance, comfort and service. The hotel also provides a family-friendly environment, though it may be more suited for families with older children or couples seeking a relaxing and intimate setting.
Overall, Wood Hotel Gramado offers a luxurious boutique experience with a superb combination of outstanding service, elegant and comfortable rooms and exceptional dining options. The meticulous attention to detail and the warm, personalized service make it a top choice for visitors to Gramado. Show more
InfoSummary of reviewsHotel Refugio da Montanha in Gramado receives glowing reviews for its diverse features, providing an all-encompassing and exceptional stay for its guests. The hotel's prime location strikes a perfect balance between accessibility and tranquility, nestled in a serene, upscale neighborhood abundant with greenery. Guests enjoy the beautiful natural surroundings, peaceful atmosphere and proximity to key attractions, making it a convenient yet restful retreat.
The breakfast at the hotel is frequently described as one of the best experiences guests have encountered. It is praised for diversity, deliciousness and the inclusion of special touches such as personalize-made tapioca and omelettes. The enthusiastic service, live music and wide array of colonial foods, including sparkling wine, elevate the meal to an exceptional level. Despite the occasional wish for more variety, the overall feedback on the breakfast is overwhelmingly positive.
Rooms at Hotel Refugio da Montanha are celebrated for their spaciousness, cleanliness and modern amenities. Guests appreciate the luxurious touches, like heated bathroom floors and whirlpool tubs, which add to the comfort and appeal of their stay. The hotel's meticulous daily cleaning and attention to room maintenance are also highly commended.
The staff at Hotel Refugio da Montanha further enhance the experience with their exceptional hospitality and professionalism. Friendly, polite and attentive, they ensure each guest feels welcome and well-cared-for. The staff’s readiness to help and their warm demeanor are key highlights that contribute to the high levels of guest satisfaction.
For families, the hotel provides a cozy and homey atmosphere with thoughtful services such as dietary considerations for allergies and activities for children. The facilities are family-friendly, supporting group trips with both adults and children. Pets are also warmly welcomed with dedicated amenities and a pet-friendly environment that ensures a comfortable stay for furry companions.
Although the dinner service receives mixed feedback, the cozy atmosphere with a welcoming fireplace creates a pleasant dining experience overall. Some menu items and evening ambiance, such as the delicious capeletti soup, receive favorable comments.
The hotel also stands out as an excellent choice for romantic getaways and honeymoons. Guests appreciate the special touches like champagne on arrival and romantic decorations. Its peaceful setting offers a perfect retreat for couples seeking a cozy and intimate experience.
Despite some feedback regarding limited gym equipment and challenges with parking, the overall consensus is that Hotel Refugio da Montanha delivers a luxurious experience. The blend of comfort, high-quality amenities and top-notch service makes it a standout choice for visitors to Gramado, ensuring a memorable stay whether it's for relaxation, romance or family fun. Show more
InfoSummary of reviewsBuona Vitta Gramado Resort & Spa by Gramado Parks is highly regarded for its blend of strategic location, beautiful architecture and comprehensive amenities. Nestled between Gramado and Canela, the resort offers a peaceful retreat while still allowing convenient access to both towns, especially for guests with their own transportation. The property’s picturesque ambiance, reminiscent of a Tuscan village, along with well-organized transportation services and ample parking, enhances its attractiveness.
Guests consistently praise the breakfast, describing it as exceptional and varied, catering to diverse dietary needs and adding luxurious touches like champagne. Despite minor critiques concerning dietary variety and crowded conditions during peak times, the breakfast experience remains a major highlight.
The hotel rooms receive high marks for their spaciousness, comfort and cleanliness. Features like excellent soundproofing, comfortable beds and effective climate control contribute to a restful stay. The meticulously maintained facilities and exemplary staff amplify positive guest experiences, although minor issues such as occasional bathroom odors and dissatisfaction with second beds being sofa beds were noted.
Cleanliness across the hotel is frequently lauded with spotless rooms and well-maintained common areas receiving high praise. The dedicated housekeeping team is commended for their thoroughness and friendliness.
The staff’s attentiveness, friendliness and efficiency significantly enhance the guest experience. Specific individuals, such as Adriani and Rafael, receive special mentions for their exceptional service. This high level of service extends to the breakfast area and pool, emphasizing a consistently friendly and professional demeanor.
Wi-Fi at the resort generally meets guests' expectations with many finding it functional and reliable, though there are occasional reports of connectivity issues and slow speeds.
The spa is celebrated for its excellent facilities and quality of services, including massages and personalized treatments. Guests recommend scheduling appointments upon arrival to ensure availability.
The gym is another standout feature, acknowledged for its comprehensive equipment and 24-hour availability. While a few pieces of equipment may need maintenance, the gym’s overall quality impresses many guests.
The pool area, featuring several heated and well-maintained pools, is highly appreciated for its cleanliness and relaxing atmosphere. Though some guests find the pools crowded during peak times and note variability in pool temperatures, the facilities generally receive positive feedback.
Parking services, while appreciated for their efficiency and maintenance, face criticism regarding high costs and occasional management issues, particularly during busy periods.
Overall, Buona Vitta Gramado Resort & Spa by Gramado Parks presents a charming and restful escape, highly recommended for its location, service and amenities, providing a delightful experience in the scenic surroundings of Gramado and Canela. Show more
InfoSummary of reviewsHotel Laghetto Gramado is widely recognized for its advantageous location, being close to the city center and major attractions. Situated near Borges de Medeiros Avenue and Joaquina Rita Bier Lake, it allows guests to explore the city easily on foot while enjoying serene lake views. The superb positioning away from the chaotic downtown area complements the excellent service and hospitality provided by the staff.
Guests especially commend the breakfast offerings, noting the high quality and variety of fresh, delicious items available. The breakfast area not only offers scenic views but also provides a pleasant atmosphere, making it an exceptional start to the day. The dinner experience also receives positive remarks with Chef Paulo's outstanding cooking and fair prices adding to the guests' satisfaction despite some logistical issues.
Accommodation at the hotel comes with mixed reviews. While rooms are often described as clean and comfortable with splendid lake views, the small size and inadequate lighting are common complaints. The children's themed rooms, however, are a hit among families, adding a special touch to their stay. Cleanliness is another area where the hotel receives mixed feedback; although many appreciate the meticulous upkeep, inconsistencies in cleaning standards are noted.
The staff's service stands out as a significant highlight with guests frequently praising their friendliness, attentiveness and professionalism. This high level of service considerably enhances the overall guest experience, making the hotel a top recommendation.
The hotel's facilities, including the pool area, are well-received. The heated pools are praised for their cleanliness and temperature, along with the game room and hot tub. Families particularly appreciate the children's recreational amenities and themed rooms, ensuring an enjoyable stay for both parents and kids. However, the gym could benefit from updated equipment and better maintenance.
Parking presents a mixed picture; while the valet service and parking system work efficiently, the additional cost is often criticized. Guests feel the daily rate is too high and not adequately justified by the cramped spaces.
Overall, Hotel Laghetto Gramado excels in providing a pleasant and convenient stay in Gramado, featuring excellent amenities, superb location and outstanding customer service. Room improvements and addressing cleanliness inconsistencies could further enhance the guest experience. Show more
InfoSummary of reviewsSky Borges Hotel Alpenhaus - Gramado is highly praised for its superb location, offering a tranquil environment with easy access to Gramado's city center and nearby Canela. The hotel's position near Borges de Medeiros Avenue makes it convenient for guests to explore key attractions, local markets and supermarkets on foot or with a short drive, all while enjoying a peaceful stay without traffic noise.
The breakfast at the hotel is another standout feature, receiving accolades for its variety, quality and abundance. Guests appreciate the colonial-style breakfast with freshly made cappuccinos, excellent coffee and a wide range of options catering to different tastes. Despite minor improvements suggested for healthier options and better organization during peak times, the breakfast experience is generally seen as exceptional.
The dining experience at the hotel's restaurant also garners positive feedback, particularly for its delicious and varied buffet and the charming service of Chef Carlos. The fondue buffet is a noted highlight and the convenience of dining in-house is well-received. However, the limited menu and lack of vegetarian or vegan options are areas flagged for enhancement.
Rooms are frequently described as spacious and comfortable, ideal for families and those needing extra room and amenities like kitchenettes. Cleanliness is a strong point with diligent housekeeping ensuring tidy and well-maintained spaces. Some guests have pointed out the need for updates and better maintenance in certain rooms, covering aspects like furniture and bathroom conditions.
The hotel's overall cleanliness receives high praise with most areas described as impeccably maintained. Guests commend the cleanliness of rooms, common areas and specific features like bed linens and towels. A few reviewers note areas needing better upkeep, such as the pool zone and older furnishings.
Staff at the hotel provide exceptional service, marked by friendliness, attentiveness and professionalism. The reception, housekeeping and restaurant teams are particularly commended for their courteous and efficient service, contributing significantly to a positive guest experience.
While the hotel offers several appealing amenities, the Wi-Fi service is frequently cited as needing improvement. Guests experience weak and unstable connections, impacting their overall stay.
The spa is a highlight for many guests, praised for its therapeutic massages, well-designed facilities and excellent service. However, maintenance issues with amenities like the hot tub and hydromassage, as well as occasional overcrowding, are noted.
The gym receives mixed reviews, being appreciated for its functionality but critiqued for its small size, limited equipment and need for maintenance. Despite these issues, it serves its purpose for many guests.
The pool area is largely well-received for its spaciousness, heated water and relaxation amenities. Cleanliness and maintenance issues, along with occasional overcrowding, are mentioned but do not overshadow the overall positive experiences.
Lastly, parking services receive mixed reviews with positive remarks on efficiency and covered spaces, counterbalanced by concerns over additional charges and communication about parking costs.
Overall, Sky Borges Hotel Alpenhaus - Gramado is highly regarded for its location, breakfast, spacious rooms, cleanliness and outstanding staff service with some areas noted for minor enhancements to further elevate the guest experience. Show more
InfoSummary of reviewsChateau Laghetto Collection, located in the serene and picturesque region of Gramado, receives consistent praise for its stunning location. Guests appreciate the breathtaking views of the Serra Gaúcha and the quiet yet accessible neighborhood. The hotel's position allows for a tranquil escape close to nature while remaining convenient to Gramado’s attractions. Its brand new, clean and fragrant facilities, combined with friendly staff and a varied breakfast, contribute to an overall positive experience.
The breakfast at Chateau Laghetto Collection is frequently highlighted as a high point with guests lauding the variety and quality of the offerings which include a wide selection of breads, fruits, cold cuts, pastries and fresh natural juices. The breakfast service is commended for its efficiency and attentiveness, set against a backdrop of an incredible view. Minor suggestions for improvement include expanding options for specific dietary needs and addressing occasional service confusion.
The dining experience during dinner receives mixed reviews. While some guests find the food good and reasonably priced and highlight specific dishes like the mignon risotto, others note a lack of variety and inconsistency in food quality. There are also some service concerns, pointing to the need for better-trained waitstaff and more menu options to enhance the dining experience.
Rooms at the hotel are highly praised for their spaciousness, cleanliness and thoughtful design. Many rooms come with living areas, kitchens and luxurious bathrooms, giving a feel of complete apartments. Guests particularly enjoy the comfortable beds and superb views with some rooms offering private pools. Despite minor issues like the size of the bathroom box and occasional housekeeping lapses, the overall impression remains highly positive with guests frequently describing the rooms as luxurious and well-equipped.
Chateau Laghetto Collection maintains impressively high standards of cleanliness with well-decorated rooms and public areas consistently noted. Isolated concerns do exist, such as occasional missed room cleanings and specific maintenance issues, but these do not significantly detract from the overall perception of a clean and inviting environment.
The staff at Chateau Laghetto Collection are predominantly described as super attentive, friendly and highly trained, contributing to a welcoming atmosphere. Guests appreciate the exceptional service and attentiveness, though there are occasional mentions of minor training issues among some staff members.
The hotel offers a variety of pool options, including large heated pools and smaller ones with stunning views. While the pool facilities are generally well-received, some guests found the outdoor pool water slightly cold and noted that the large heated pool was sometimes non-operational. Despite these points, the heated pool and sauna are popular among guests.
Families particularly enjoy their stay at Chateau Laghetto Collection with the hotel's child-friendly amenities such as a great playroom and supervised kids' area being highlights. Although the playroom has limited capacity, it does not significantly impact the overall positive sentiment regarding the hotel's suitability for families.
The beds at Chateau Laghetto Collection receive high marks for comfort with guests frequently describing them as comfortable and well-sized. Minor complaints include flat pillows and occasionally harsh-feeling sheets, but the general consensus remains positive.
In summary, Chateau Laghetto Collection stands out for its incredible location, spacious and clean accommodations and excellent staff service, making it a highly recommended choice for visitors to Gramado. The breakfast and family-friendly amenities further enhance the stay, creating a memorable and enjoyable experience. Show more
InfoSummary of reviewsHotel Kehl Haus is celebrated for its enviable location between the quaint towns of Gramado and Canela, offering easy access to the attractions of both areas while providing a serene, peaceful retreat away from the city bustle. The hotel’s setting on a quiet street adds to its tranquil charm, appealing to those seeking relaxation amidst picturesque surroundings. Accessibility is further enhanced by its proximity to major highways, allowing smooth travel across the region.
The breakfast at Hotel Kehl Haus is a highlight, consistently delighting guests with its quality and variety, and often exceeding expectations. The spread includes a range of sweet and savory options, contributing to a welcoming and charming atmosphere that sets a positive tone for the day.
Accommodations at the hotel receive high praise for their spaciousness and comfort. Rooms are notably clean and fresh, with modern amenities that enhance the guest experience. Beds are described as exceptionally comfortable, and features such as balconies and hot tubs in certain suites add a touch of luxury. The staff is consistently commended for their friendliness and attentiveness, contributing significantly to guests' positive experiences.
Cleanliness is a hallmark of Hotel Kehl Haus, with pristine conditions reported throughout the establishment. The organized and fragrant environment, combined with attentive service, ensures a pleasant and inviting stay. Despite minor noise issues, the tranquility and comfort of the accommodations are frequently noted, with the hotel offering excellent amenities like cozy beds and powerful showers.
The staff at Hotel Kehl Haus is exceptional, widely praised for their politeness, professionalism, and willingness to assist guests. Their warm demeanor and commitment to exemplary service enhance the guest experience, making visitors feel valued and well-cared-for.
The hotel also caters well to families, providing a warm and accommodating environment with amenities tailored for children. The presence of a game room and playground further underscores its family-friendly appeal. While improvements could be made to the children's kitchen area, the overall family experience is positive, making it an attractive option for future visits with loved ones.
While Wi-Fi connectivity receives mixed reviews, with some guests experiencing issues on higher floors, parking facilities are generally well-received despite a few minor access challenges. The cozy and inviting atmosphere of Hotel Kehl Haus, combined with its excellent value for money, makes it a favored choice for travelers seeking comfort and quality service. Its 3-star rating underscores its commitment to providing an exceptional stay without compromising on affordability, earning consistent commendation for its cost-benefit ratio. Show more
InfoSummary of reviewsHotel Bertoluci consistently receives high praise from guests for its ideal location, exceptional breakfast, comfortable rooms, impeccable cleanliness, friendly staff and comfortable beds.
Nestled conveniently between Gramado and Canela, Hotel Bertoluci offers easy access to numerous attractions, including shops, museums, restaurants and the famed chocolate factories. Its slightly removed position from the city centers provides a serene atmosphere without compromising accessibility, making it an excellent choice for travelers seeking both convenience and peace.
The hotel’s breakfast is often highlighted as a standout feature, described as spectacular and exceptional with a wide variety of delicious options to satisfy all tastes. The calm and beautiful environment in which it is served, combined with wonderful service and the noteworthy coffee, significantly enhances the dining experience despite occasional crowding during peak times.
Rooms at Hotel Bertoluci are appreciated for their coziness, cleanliness and comfortable ambiance. The spacious accommodations, well-maintained facilities and creative themed rooms like the pirate ship design are particularly popular among guests. Some feedback suggests that a few rooms might benefit from modern updates and better ventilation, but overall, the accommodations are deemed delightful.
Cleanliness is one of the hotel’s strongest points with guests frequently mentioning the impeccable hygiene and tidy environment maintained by the well-mannered, responsive staff. The fragrant rooms and the cozy reception area add to the pleasant stay experience, even though some aspects of the hotel’s older structure show through.
The staff at Hotel Bertoluci earn high marks for their friendliness, kindness and attentiveness. Guests often commend the staff’s courteous demeanor and willingness to go above and beyond, including thoughtful gestures for special occasions and freshly made hot preparations, making stays more memorable.
Lastly, the beds are generally rated as comfortable and conducive to a good night's sleep. While a few guests noted minor issues with pillow comfort and mattress firmness, the overwhelmingly positive feedback emphasizes the high comfort level provided, particularly with the mention of extremely large and comfortable queen-size beds.
Overall, Hotel Bertoluci provides a well-rounded and highly satisfying experience, marked by an excellent location, outstanding breakfast, cozy and clean rooms, a tidy environment, friendly staff and comfortable beds. Show more
InfoSummary of reviewsHotel Ritta Höppner in Gramado is highly regarded for its outstanding location, nestled in a serene, tree-lined neighborhood while being conveniently close to the city's main streets, tourist attractions, restaurants and shops. Its charm and cozy ambiance, complemented by excellent heating, make it a perfect retreat amidst Gramado's natural beauty.
Guests frequently commend the hotel's breakfast, describing it with superlatives such as "excellent," "wonderful," and "fantastic." The variety and quality of offerings, including fresh bread, pastries, fruits, cold cuts and a la carte egg dishes like Eggs Benedict, impress visitors. Personalized service and local delicacies further elevate the breakfast experience, which many consider one of the best they've had in a hotel. An afternoon tea adds an extra layer of indulgence with many guests appreciating this pleasant surprise.
Dinner at Hotel Ritta Höppner also garners high praise, particularly for its German-style cuisine. The restaurant offers a unique and delightful dining experience, marked by excellent food quality and service. The traditional dish sequences are a highlight, making dining at the hotel a must-try, even for those not staying there.
The rooms at Hotel Ritta Höppner receive broad praise for their comfort, spaciousness and elegant decor. Guests appreciate the clean, modern and well-maintained accommodations with many enjoying the unique features such as private thermal pools in the chalets. The rooms are consistently described as clean, fragrant and extremely comfortable, despite a few minor critiques about modernization and space.
Cleanliness is a standout feature of the hotel with guests noting the impeccable upkeep of both the rooms and common areas. The fragrance and beauty of the surroundings, including well-kept gardens, contribute to a comfortable and inviting environment.
The staff at Hotel Ritta Höppner are frequently lauded for their exceptional service and friendliness. Guests highlight the team's genuine effort to please, making visitors feel well-cared for from check-in to check-out. The attentive and professional service, especially during breakfast and afternoon tea, enhances the overall experience.
The hotel’s pool facilities receive positive feedback, particularly the private heated pools in many chalets and rooms. These pools are noted for their warmth and relaxation, providing a luxurious touch to the stay. While some guests suggest enclosing outdoor pool areas for an even better experience, the overall sentiment towards the pool offerings is highly favorable.
Beds at Hotel Ritta Höppner are consistently rated as super comfortable with high-quality mattresses and soft fabrics contributing to a restful sleep. While some preferences about bed firmness and size vary, the majority of feedback points towards a luxurious bed experience.
Overall, Hotel Ritta Höppner offers a luxurious and memorable stay with its charming ambiance, exceptional service and well-appointed facilities. The attention to detail, from fresh flowers and special decorations to personalized services, ensures a remarkable and family-friendly retreat in Gramado. Show more
InfoSummary of reviewsValle Ristretto is a serene retreat offering an escape into nature, located just a short drive from Gramado. Its tranquil setting amidst breathtaking hills and mountains provides guests with a peaceful atmosphere and impressive views, while maintaining a balance between seclusion and proximity to city amenities.
This inviting haven is widely praised for its outstanding hospitality and cleanliness. The staff, led by the warm and attentive manager Zelir, create a welcoming environment ensuring guests feel valued and cared for. The hotel is known for its meticulous maintenance, from the fresh scent throughout the property to the immaculate rooms.
Valle Ristretto delivers a memorable culinary experience, with breakfast serving as a highlight. Guests enjoy its plentiful and high-quality offerings, likened to gourmet dining, and often complimented by panoramic valley views. While dinner options receive praise for their homemade quality, an expanded menu catering to dietary needs would enhance guest satisfaction.
Accommodations at Valle Ristretto are characterized by their comfort, style, and attention to detail. The rooms, many featuring private jacuzzis, provide luxury and breathtaking views, particularly from upper-level suites. Guests appreciate the ultra-comfortable beds and the aesthetically pleasing decor, making it an ideal spot for romantic getaways.
The hotel's pool area adds to the appeal, with a spectacular infinity pool and a heated pool offering stunning landscape views. Though some desire more heating during winter, the pools, combined with a charming hot tub and jacuzzi, enhance the overall experience.
Valle Ristretto stands out as a destination of choice for those seeking relaxation amidst natural beauty, high-quality service, and exceptional dining, promising a comfortable and serene stay. Show more
InfoSummary of reviewsLaghetto Resort Golden Oficial is frequently praised for its outstanding location amidst scenic mountains, offering breathtaking valley views and a peaceful ambiance. This slightly secluded setting provides a serene escape perfect for relaxation, while still remaining accessible to Gramado's downtown via a short drive. The resort's lush environment, spacious rooms and pristine pools add to its appeal as an ideal family-friendly retreat, though those without a car might find the isolation challenging.
The breakfast is a standout feature with a wide array of fresh, delicious options that cater to diverse tastes. Guests frequently describe it as one of the best they've experienced, supported by attentive service, despite occasional mentions of crowded dining areas and delayed replenishments. Dinner experiences are more mixed with many guests enjoying the variety and quality of the buffet but noting issues with the à la carte options, particularly during lunch service.
The rooms at the resort are highly praised for their spaciousness, cleanliness and modern, cozy furnishings. Guests appreciate features such as separate living areas and kitchenettes, along with comfortable beds and excellent housekeeping. Minor issues like inadequate blackout curtains and occasional noise disturbances are noted but not deemed significant.
Cleanliness is a strong point with the resort receiving consistent commendations for its tidy and well-maintained rooms. The general infrastructure is new and organized, although the pool areas occasionally need better maintenance, particularly to address water cleanliness and chlorine levels.
The staff at Laghetto Resort Golden Oficial are lauded for their friendliness, politeness and professionalism, spanning from the reception to housekeeping. Guests frequently highlight outstanding service from particular staff members and appreciate the team's helpful and attentive nature, which greatly enhances the overall stay.
Wi-Fi service is generally good throughout the hotel, though some guests encounter intermittent connectivity issues, primarily in rooms farther from the reception area. The gym is spacious and well-equipped, although it receives mixed reviews due to some outdated equipment and maintenance issues.
The resort's pools are a significant attraction, featuring both heated indoor and outdoor options that are popular among families. The pools' temperature control and cleanliness are appreciated, though occasional crowding and maintenance lapses are noted.
The tennis facilities receive mixed reactions due to limited space and the need for renovation. Lastly, while the parking facilities, including valet service, are adequate, the additional fee for parking is a common source of dissatisfaction among guests.
Overall, Laghetto Resort Golden Oficial offers a highly satisfying experience with its scenic location, exceptional breakfast and room quality, diligent staff and appealing pool amenities, making it a memorable destination for travelers. Show more
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Hotel Taking Steps Towards Sustainability
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