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Summary of reviewsAffordable Suites of America Grand Rapids is favorably reviewed for its prime location in downtown Grand Rapids, offering guests convenient access to a variety of amenities and attractions. Visitors enjoy easy access to shopping centers, malls, and popular venues, along with a diverse selection of nearby restaurants that enhance their culinary experience. The hotel’s location simplifies navigation around the city, adding to the appeal of staying there.
The rooms are noted for their spaciousness, with many guests appreciating the ample space and comfortable layout. This is especially advantageous for families, who find the two-story suite units well equipped with amenities, including kitchens and multiple restrooms. Although the rooms offer considerable comfort, feedback indicates that updating the decor and furnishings would contribute positively to the overall guest experience.
Despite a positive note on room size and amenities, cleanliness and maintenance are recurring concerns. While some reviews commend the hotel’s cleanliness, the majority point out issues such as unclean rooms, stained furniture, and untidy common areas. Attention to housekeeping and facility maintenance is necessary for resolving these issues and improving guest satisfaction.
The hotel staff garners positive feedback for their friendly and welcoming demeanor. Guests consistently mention the team's responsiveness and helpful nature, praising interactions with the front desk staff and the general manager. Despite an isolated incident of staff disagreement during check-in and check-out, the overall impression is that of a dedicated team committed to ensuring a pleasant stay for guests.
In summary, Affordable Suites of America Grand Rapids offers an advantageous location and spacious rooms, complemented by a friendly staff. However, addressing cleanliness and updating room aesthetics will enhance the overall guest experience. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Room Types
Queen Studio Suite - Mobility Access/Non-SmokingThe well-fitted kitchen has a stovetop, a refrigerator, an oven and a microwave. The spacious double room features air conditioning and a dining area, as well as a private bathroom boasting a bath. The unit has 2 beds.
King Studio Suite - Non-SmokingThe suite features 1 bedroom and 1 bathroom with a bath and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, an oven and a microwave. This suite has air conditioning, a dining area, a flat-screen TV and a balcony. The unit offers 1 bed.
Queen Studio Suite - Non-SmokingThe suite features 1 bedroom and 1 bathroom with a bath and free toiletries. The well-equipped kitchen has a stovetop, a refrigerator, an oven and a microwave. Featuring a balcony, this suite also offers air conditioning, a dining area and a flat-screen TV. The unit offers 1 bed.
Deluxe Queen Studio Suite - Non-SmokingThe suite has 1 bedroom and 1 bathroom with a bath and free toiletries. Meals can be prepared in the kitchen, which has a stovetop, a refrigerator, an oven and a microwave. Boasting a balcony, this suite also offers air conditioning, a dining area and a flat-screen TV. The unit has 1 bed.
Two-Bedroom Loft Suite - Non-SmokingThe apartment features 1 bedroom and 1 bathroom with a bath and free toiletries. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and an oven. Featuring a balcony, this apartment also provides air conditioning, a dining area and a flat-screen TV. The unit offers 2 beds.
Guest Reviews
5.0
Rated
Location
Affordable Suites of America Grand Rapids boasts an enviable location that guests consistently praise in their reviews. Situated in downtown Grand Rapids, the hotel offers easy access to a multitude of amenities and attractions that cater to various interests. Whether visitors are looking to shop, dine, or be entertained, they find the convenience of being near shopping centers, malls, and popular venues like Dave & Buster's a major advantage. The proximity to numerous restaurants ensures a diverse culinary experience, while access to major streets simplifies navigation around the city. Guests also appreciate the comfortable size of the rooms, enhancing their overall stay in this excellent location.
Rooms
Affordable Suites of America Grand Rapids offers rooms that are notably spacious, providing ample space for guests to feel comfortable and relaxed. Many appreciate the generous room size, which contributes to an open and airy atmosphere. For families, the two-story suite units are particularly appealing, offering enough space and amenities, including a kitchen and multiple restrooms, to accommodate everyone's needs.
The rooms are equipped with useful features, such as a fully stocked kitchen, enhancing convenience during the stay. Guests often mention feeling at home due to the room's inviting layout and available amenities.
However, the reviews also highlight areas for improvement. While the space itself is valued, the aesthetic of the room is considered outdated, with a noticeable need for renovation and retouch. Some guests have reported issues with cleanliness and maintenance, such as a musty smell and broken lights. Additionally, the comfort level of the beds is a concern for some visitors, suggesting that upgrading furnishings could enhance the overall experience.
Overall, the spaciousness and amenities make the rooms at Affordable Suites appealing, but attention to updating and maintaining them would significantly improve guest satisfaction.
Cleanliness
Affordable Suites of America Grand Rapids seems to struggle with maintaining cleanliness, as noted by numerous guest reviews. While one review praised the hotel as being super clean and affordable, the majority of feedback highlights serious issues. Many guests reported unclean rooms, with specific mentions of dirty floors, stained furniture, and bathrooms with smeared substances. Common areas were also criticized for being untidy, with overflowing trash bins and discarded items from previous visitors. Issues such as missing or inadequate kitchen supplies, like dishes and coffee makers, as well as broken furniture and malfunctioning air conditioning, further detract from guests' experiences. The pervasive nature of these complaints suggests that housekeeping and facility maintenance are significant areas in need of attention to enhance guest satisfaction.
Staff
The staff at Affordable Suites of America Grand Rapids generally receives praise for their friendliness and welcoming demeanor. Guests consistently describe the team as nice and responsive, emphasizing the helpful nature of the front desk staff. Throughout their stay, visitors appreciate the approachable and amicable interactions with the employees, including the general manager who is regarded as an amazing individual. However, there is an account of discomfort caused by staff arguing during check in and check out, which was an isolated negative experience within a mostly positive stay. Despite this incident, the prevailing impression is of a great team dedicated to ensuring a pleasant experience for their guests.
No, Affordable Suites of America Grand Rapids doesn't have any pool.
No, a spa isn't available at Affordable Suites of America Grand Rapids.
Yes, Affordable Suites of America Grand Rapids welcomes dogs.
No, parking facilities aren't available at Affordable Suites of America Grand Rapids.
Yes, Affordable Suites of America Grand Rapids has a gym.