Best Western Executive Inn & Suites
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Best Western Executive Inn & Suites in Grand Rapids emerges as a favorable choice for travelers due to its convenient location, solid amenities, and commendable staff service. Positioned just off the main highways, the hotel provides easy access to downtown Grand Rapids and nearby venues, appealing to both leisure and business travelers. Despite some concerns about the industrial surroundings, the quiet area and proximity to major roads enhance its appeal.
The hotel’s complimentary breakfast is a notable feature, offering a variety of hot and cold items, much to the satisfaction of many guests. While some express mixed feelings on specific items, the overall breakfast experience fosters a positive start to the day. Rooms at the hotel stand out for their cleanliness and spaciousness. The well-maintained, updated interiors provide comfort, with essential amenities like microwaves and refrigerators. The quiet atmosphere and effective air conditioning further contribute to a restful environment.
Cleanliness is a consistent highlight, with guests frequently praising the spotless condition of rooms and common areas. This is complemented by the friendly and helpful staff, who are often commended for their professionalism and responsive service, even if there is room for improvement in service consistency at times. The hotel's indoor pool has seen mixed feedback due to maintenance issues, but its potential for enjoyment remains acknowledged.
Guest opinions on the beds vary, with some finding comfort and others reporting issues with firm mattresses and unsupportive pillows. Despite these varied experiences, many guests appreciate the hotel's value, particularly for short stays, making it a practical choice for those seeking affordability without sacrificing essential comforts.
Categories
The hotel’s complimentary breakfast is a notable feature, offering a variety of hot and cold items, much to the satisfaction of many guests. While some express mixed feelings on specific items, the overall breakfast experience fosters a positive start to the day. Rooms at the hotel stand out for their cleanliness and spaciousness. The well-maintained, updated interiors provide comfort, with essential amenities like microwaves and refrigerators. The quiet atmosphere and effective air conditioning further contribute to a restful environment.
Cleanliness is a consistent highlight, with guests frequently praising the spotless condition of rooms and common areas. This is complemented by the friendly and helpful staff, who are often commended for their professionalism and responsive service, even if there is room for improvement in service consistency at times. The hotel's indoor pool has seen mixed feedback due to maintenance issues, but its potential for enjoyment remains acknowledged.
Guest opinions on the beds vary, with some finding comfort and others reporting issues with firm mattresses and unsupportive pillows. Despite these varied experiences, many guests appreciate the hotel's value, particularly for short stays, making it a practical choice for those seeking affordability without sacrificing essential comforts.
Family Friendly Hotel
This hotel offers suites, providing extra space for families. It includes standard amenities for a comfortable stay. It is a practical option for those seeking value and convenience.
Hotel with Indoor Pool
Offers an indoor pool and comfortable suites. Provides a convenient location and complimentary breakfast.
Hotel for Honeymoon
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Guest Reviews
The Best Western Executive Inn & Suites boasts a location that delights travelers seeking convenience and accessibility in Grand Rapids. Nestled just off the main highways, it provides an ideal base for those attending events, with many venues and attractions within a short drive. The hotel's placement offers quick access to downtown Grand Rapids, making it easy to explore shopping, dining, and various city attractions. Despite its proximity to major roads, the area remains relatively quiet, situated in a more industrial or commercial part of town. Additionally, the convenience extends to nearby facilities like hospitals and train stations, catering to both leisure and business travelers. While some guests noted concerns with the surrounding area, the hotel's advantageous location for accessing the main roads and urban sights, combined with the courteous service, ensures a gratifying stay.
The breakfast experience at the Best Western Executive Inn & Suites showcases a diverse range of guest opinions, with numerous travelers appreciating the generous variety provided. Many visitors highlight a wide selection of both hot and cold items, including pastries, bagels, yogurt, and make-your-own waffles, as well as classic breakfast staples like eggs, sausage, and biscuits with gravy. The inclusion of fresh fruits and different coffee strength options adds to the positive aspects noted by guests. The service was often praised for its attentiveness, ensuring that the buffet was replenished quickly and remained clean.
However, some guests felt that the breakfast offerings were standard hotel fare, with occasional complaints about specific items like waffles not being cooked thoroughly or food running out without prompt replenishment. A few reviews mention limited options, particularly with some items missing essential accompaniments like bowls or knives. Despite these varied opinions, the convenience of a complimentary breakfast with numerous choices remains a positive highlight for many guests, contributing to an enjoyable hotel stay. Overall, while experiences with breakfast may vary, the quality and range of options often satisfy the expectations of travelers staying at the hotel.
At the Best Western Executive Inn & Suites, guests consistently highlight the cleanliness and spaciousness of the rooms. Many reviews mention that the rooms are not only clean but appear well-maintained and updated, setting a reassuring standard for comfort during their stay. The beds generally support a restful experience, complemented by spacious layouts that include handy amenities such as microwaves and refrigerators. The bathrooms receive praise for their cleanliness, albeit with occasional maintenance needs like clogged sinks. Guests appreciated the quiet atmosphere and found the air conditioning effective—an important feature in rooms that took time to cool down upon entry.
Though there are a few remarks about minor issues like broken furnishings, occasional housekeeping misses, and the amusingly delicate pillows, the overall feedback is positive. The staff’s helpfulness and the comfortable environment of the lobby enhance the hotel's appeal. The property itself is noted to be in good condition, more so than expected, providing a welcoming and accommodating setting for families and other travelers.
At the Best Western Executive Inn & Suites, guests seem to have mixed experiences regarding the comfort of their beds. Many reviews highlight pleasant experiences with beds described as comfortable, clean, and featuring ample blankets. Some guests found their rooms to be spacious and the environment quiet, contributing to a restful night. The hotel appears to be well-maintained, with clean rooms and bathrooms consistently mentioned.
However, not all visitors shared this sentiment. A significant number of guests found the beds uncomfortably firm or hard, with some comparing the sleeping experience to resting directly on the floor. Issues such as old and worn mattresses, and thin comforters were mentioned, indicating that improvements in these areas could enhance guest satisfaction. Some reported that the pillows were lacking in support, merely deflating when used. Despite these drawbacks, certain guests appreciated the overall value, finding the accommodation strategically located with a good breakfast offering a nice start to their day.
The Best Western Executive Inn & Suites has garnered attention for its impressive commitment to cleanliness, a feature that many guests repeatedly highlight in their reviews. The hotel rooms are consistently praised for being clean, spacious, and comfortable, creating a warm and inviting atmosphere for visitors. Facilities across the property, including the lobby, breakfast area, and pool, are noted for being well-maintained and clean, contributing to a pleasant overall environment. The staff further enhances the experience with their friendliness and helpfulness, making cleanliness a key component of the positive guest experience. While furnishings and bedding receive mixed reviews, with some guests expressing discomfort, the general upkeep of the property remains a standout aspect, alongside the modernity of the hotel facilities. Although some minor issues with cleanliness in more hidden areas have been noted, the overall consensus emphasizes the hotel's dedication to maintaining a high standard of cleanliness throughout.
Visitors to the Best Western Executive Inn & Suites have mostly emphasized the warmth and helpfulness of the staff throughout their stay. Many guests have observed the team as friendly and accommodating, consistently praising their professionalism and swift response to inquiries or issues. Standout mentions include the efficiency at the front desk and the outstanding assistance provided by specific employees, highlighting a personalized touch in customer service. Guests frequently recount encounters with staff who were nice, polite, and eager to ensure a comfortable experience.
Nonetheless, experiences with the front desk have been mixed. While guests often note the friendliness and helpfulness of certain individuals, there are occasional reports of inattentiveness and lack of presence at critical times, suggesting room for improvement in service consistency. Despite these occasional lapses, the general sentiment indicates that the staff at Best Western Executive Inn & Suites earnestly strives to foster a welcoming and pleasant atmosphere for their guests.
The indoor pool at the Best Western Executive Inn & Suites garners mixed reviews. While some guests appreciated its cleanliness and pleasant environment, others experienced maintenance issues, with the pool often reported as being cold or closed during their stay. Despite its good size and convenient closing time of 11 PM, chlorine levels were occasionally found to be too high. Although it offers potential for enjoyment, the pool area has had operational inconsistencies that could be improved for a better guest experience.
Nestled in a convenient location, Best Western Executive Inn & Suites offers a stay that balances comfort with affordability. While reviews present varied experiences, many guests appreciate the hotel as a decent option for short visits, highlighting its value for money. Visitors often feel secure and commend the friendly and helpful staff, noting that ongoing upgrades reflect a commitment to improvement. The rooms, while not lavish, consistently meet expectations with adequate cleanliness and comfort, making them suitable for brief stays. For those seeking a budget-friendly option without compromising on essential comforts, this hotel emerges as a practical choice.
Location Show Map
Location
Breakfast
However, some guests felt that the breakfast offerings were standard hotel fare, with occasional complaints about specific items like waffles not being cooked thoroughly or food running out without prompt replenishment. A few reviews mention limited options, particularly with some items missing essential accompaniments like bowls or knives. Despite these varied opinions, the convenience of a complimentary breakfast with numerous choices remains a positive highlight for many guests, contributing to an enjoyable hotel stay. Overall, while experiences with breakfast may vary, the quality and range of options often satisfy the expectations of travelers staying at the hotel.
Rooms
Though there are a few remarks about minor issues like broken furnishings, occasional housekeeping misses, and the amusingly delicate pillows, the overall feedback is positive. The staff’s helpfulness and the comfortable environment of the lobby enhance the hotel's appeal. The property itself is noted to be in good condition, more so than expected, providing a welcoming and accommodating setting for families and other travelers.
Beds
However, not all visitors shared this sentiment. A significant number of guests found the beds uncomfortably firm or hard, with some comparing the sleeping experience to resting directly on the floor. Issues such as old and worn mattresses, and thin comforters were mentioned, indicating that improvements in these areas could enhance guest satisfaction. Some reported that the pillows were lacking in support, merely deflating when used. Despite these drawbacks, certain guests appreciated the overall value, finding the accommodation strategically located with a good breakfast offering a nice start to their day.
Cleanliness
Staff
Nonetheless, experiences with the front desk have been mixed. While guests often note the friendliness and helpfulness of certain individuals, there are occasional reports of inattentiveness and lack of presence at critical times, suggesting room for improvement in service consistency. Despite these occasional lapses, the general sentiment indicates that the staff at Best Western Executive Inn & Suites earnestly strives to foster a welcoming and pleasant atmosphere for their guests.
Pool
3 Star
Yes, Best Western Executive Inn & Suites has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Best Western Executive Inn & Suites.
No, Best Western Executive Inn & Suites doesn't allow dogs.
No, parking facilities aren't available at Best Western Executive Inn & Suites.
Yes, Best Western Executive Inn & Suites has a gym.
Location Show Map
More Options
