Hilton Garden Inn Grand Rapids East
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Summary of reviewsThe Hilton Garden Inn Grand Rapids East generally receives positive reviews for its excellent guest experience. Guests commend the breakfast offerings, appreciating the variety and quality of the made-to-order options, which many find delicious and satisfying, contributing to a pleasant start to the day. Although some find the breakfast a little pricey and miss a continental option, the majority enjoy the offerings.
Cleanliness is another highlight, as the hotel is noted for its exceptional upkeep. Guests consistently praise the establishment for its pristine environment, including well-maintained rooms and common areas, which enhance the welcoming ambiance. Despite a rare comment on an inadequately cleaned bathroom, the overall sentiment is that of a meticulously maintained property.
The staff at Hilton Garden Inn Grand Rapids East is frequently celebrated for their outstanding service. Described as extremely friendly, professional, and helpful, the team contributes significantly to a positive and welcoming atmosphere. The front desk receives specific acclaim for its accommodating and supportive service, solidifying the staff’s role as a standout aspect of the hotel experience.
Categories
Cleanliness is another highlight, as the hotel is noted for its exceptional upkeep. Guests consistently praise the establishment for its pristine environment, including well-maintained rooms and common areas, which enhance the welcoming ambiance. Despite a rare comment on an inadequately cleaned bathroom, the overall sentiment is that of a meticulously maintained property.
The staff at Hilton Garden Inn Grand Rapids East is frequently celebrated for their outstanding service. Described as extremely friendly, professional, and helpful, the team contributes significantly to a positive and welcoming atmosphere. The front desk receives specific acclaim for its accommodating and supportive service, solidifying the staff’s role as a standout aspect of the hotel experience.
Hotel Taking Steps Towards Sustainability
This hotel operates under the Hilton Garden Inn brand, which is part of Hilton's portfolio of hotels committed to incorporating sustainable practices.
Family Friendly Hotel
The Hilton Garden Inn offers comfortable amenities suitable for families. It provides a relaxing stay with convenient access to local attractions. The hotel is appreciated for its quality and service.
Dog Friendly Hotel
This Hilton Garden Inn is pet-friendly, providing a comfortable stay for guests and their pets. It offers standard amenities and a convenient location.
Hotel with Swimming Pool
The hotel is well-regarded for its pool, cleanliness, customer service and location. The hotel provides comfortable accommodations and a pleasant experience.
Indoor Pool
Business Hotel
While specific details are missing, Hilton Garden Inn hotels generally provide business-friendly amenities and services.
Accessible Hotel
Offers accessible rooms and facilities, ensuring a comfortable stay for guests with disabilities. Provides amenities such as accessible parking, entrances, and elevators. Known for its convenient location and comfortable accommodations.
3-Star Hotel
This hotel offers clean and well-maintained rooms. It features comfortable beds and is known for its good overall condition.
Hotel with Indoor Pool
Guests can enjoy an indoor pool along with a unique indoor-outdoor whirlpool at this hotel. The pool area extends to a patio with a fire pit.
Hotel for Honeymoon
Hotel with Gym
Guest Reviews
The breakfast experience at Hilton Garden Inn Grand Rapids East offers a mix of opinions, though it leans toward the positive. Many guests appreciated the wide array of options available, finding the made-to-order breakfast particularly delicious and satisfying. The breakfast buffet also receives compliments for its quality, contributing to an overall satisfying start to the day for those who have it included with their stay. However, there are a few remarks about the breakfast being on the pricey side, with some guests expressing that the cost does not match their expectations for a standard hotel breakfast. Additionally, the absence of a continental breakfast option is noted. Despite these concerns, the general consensus suggests that the breakfast offerings are well-received by many guests.
The Hilton Garden Inn Grand Rapids East is consistently praised for its exceptional cleanliness and well-maintained environment. Guests frequently highlight the hotel as being very clean, with a welcoming, pristine atmosphere to match. Comments reflect the facility's overall cleanliness and the consistent upkeep of its rooms and common areas. While there was a mention of a bathroom not being cleaned well, the majority of reviews emphasize the hotel's general cleanliness and attentive maintenance. Additionally, the friendly staff is noted for contributing positively to the guest experience.
The Hilton Garden Inn Grand Rapids East receives consistently high praise for its exceptional staff. Guests frequently note the team’s friendliness, describing them as extremely friendly and helpful. The professionalism and kindness of the staff contribute to an overall positive experience, with visitors appreciating the welcoming atmosphere created by the team. The front desk, in particular, stands out for the friendly assistance it offers. While guests value the no-nonsense approach of the staff, the predominant theme is one of accommodating and supportive service, making the staff a key highlight of any stay at the hotel.
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Breakfast
Cleanliness
Staff
Yes, Hilton Garden Inn Grand Rapids East has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hilton Garden Inn Grand Rapids East.
Yes, Hilton Garden Inn Grand Rapids East welcomes dogs.
No, parking facilities aren't available at Hilton Garden Inn Grand Rapids East.
Yes, Hilton Garden Inn Grand Rapids East has a gym.
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