Wyndham Garden Grand Rapids Airport
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Wyndham Garden Grand Rapids Airport is lauded primarily for its strategic location near the airport, making it an ideal choice for travelers who need convenience and accessibility. Guests appreciate the hotel's proximity to dining options, shops and downtown Grand Rapids, while its budget-friendly nature adds further appeal. The hotel also benefits from being slightly off the highway, resulting in a quieter environment.
Reviews highlight the staff's friendliness and exceptional customer service, particularly commending individuals like Leroy and Tara. Their warm, welcoming approach contributes significantly to positive guest experiences. Additionally, the spacious and comfortable rooms with particular praise for comfortable beds, cater well to families and provide a restful stay.
However, the hotel's breakfast offerings and overall cleanliness receive more mixed feedback. The breakfast is often described as minimal and falling short of expectations with a grab-and-go setup and occasional issues like lack of replenishment or dirty facilities. Cleanliness concerns extend to the rooms and common areas, where issues such as dirty floors, unpleasant odors and outdated furnishings are noted. Ongoing construction also adds to the perceived lack of cleanliness and maintenance.
Despite these drawbacks, the pool area garners appreciation for its warmth and extended hours until midnight, though it sometimes faces overcrowding and cleanliness issues. The free WiFi's performance is inconsistent with some guests reporting satisfactory connections while others face significant connectivity challenges.
In summary, the Wyndham Garden Grand Rapids Airport offers a convenient location, welcoming staff and comfortable accommodations but would benefit from improvements in breakfast quality and overall cleanliness to elevate the guest experience.
Categories
Reviews highlight the staff's friendliness and exceptional customer service, particularly commending individuals like Leroy and Tara. Their warm, welcoming approach contributes significantly to positive guest experiences. Additionally, the spacious and comfortable rooms with particular praise for comfortable beds, cater well to families and provide a restful stay.
However, the hotel's breakfast offerings and overall cleanliness receive more mixed feedback. The breakfast is often described as minimal and falling short of expectations with a grab-and-go setup and occasional issues like lack of replenishment or dirty facilities. Cleanliness concerns extend to the rooms and common areas, where issues such as dirty floors, unpleasant odors and outdated furnishings are noted. Ongoing construction also adds to the perceived lack of cleanliness and maintenance.
Despite these drawbacks, the pool area garners appreciation for its warmth and extended hours until midnight, though it sometimes faces overcrowding and cleanliness issues. The free WiFi's performance is inconsistent with some guests reporting satisfactory connections while others face significant connectivity challenges.
In summary, the Wyndham Garden Grand Rapids Airport offers a convenient location, welcoming staff and comfortable accommodations but would benefit from improvements in breakfast quality and overall cleanliness to elevate the guest experience.
3-Star Hotel
This hotel offers basic accommodations near the airport. It is suitable for budget-conscious travelers.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Cheap Hotel
Hotel with Gym
Hotel with Indoor Pool
Guest Reviews
Situated conveniently near the airport, the Wyndham Garden Grand Rapids Airport offers travelers both convenience and accessibility, making it an ideal choice for those flying in or out of the city. Its location is perfect for individuals attending events, including sports tournaments with basketball venues nearby. For those looking to explore, the hotel is close to a variety of restaurants, shops and downtown Grand Rapids, ensuring that dining and entertainment options are plentiful.
Despite the mixed opinions on cleanliness and service, many guests have appreciated the strategic location for its easy access to essential amenities like grocery stores, gas stations and popular dining spots. The proximity to key areas in Grand Rapids and the availability of affordable pricing are often highlighted as the best aspects of this property. Additionally, travelers have noted that the hotel is quiet, being slightly off the highway, which minimizes traffic noise.
Overall, the Wyndham Garden Grand Rapids Airport stands out for its prime location, making it a practical choice for budget-conscious travelers requiring easy access to both the airport and downtown attractions.
Wyndham Garden Grand Rapids Airport has its strengths, but breakfast appears to be a major area for improvement according to guest reviews. The common sentiment among guests is that the breakfast offerings are minimal and fall short of expectations. The selection is often described as basic with items like cold cereal, toast, bagels and boiled eggs being the norm. Hot options are noticeably absent, except for coffee, which itself can sometimes run out.
Several guests mentioned that the breakfast felt more like a grab-and-go setup rather than a fulfilling meal. Issues such as a lack of replenishment and cleanliness have also been noted with some describing the juice machine as disgusting and the coffee cups as missing. There were also complaints about the breakfast being practically nonexistent or not up to par for a hotel under the Wyndham brand.
While some appreciated the existence of a breakfast offering, it was generally seen as disappointing and insufficient with descriptions ranging from poor to pathetic. The sentiment is strong enough that it has left many guests considering other options for future stays.
The rooms at Wyndham Garden Grand Rapids Airport generally offer spaciousness and comfort with comfortable beds that meet guests' expectations. The staff is noted for their friendliness and certain rooms smell clean and are perfect for larger families. However, a significant number of issues have been reported, including cleanliness concerns such as dirty floors, moldy bathtub faucets and rooms with strong odors. Outdated and heavily used furniture, as well as general disrepair—like cracked windows and malfunctioning toilets—are also common complaints. Some guests noted issues with room security, like non-locking doors and others mentioned maintenance problems with amenities such as air conditioning. The presence of pests and ongoing construction has also been a concern for some visitors. Despite some positive experiences, attention to maintenance and improved cleanliness are areas noted for needed improvement.
When it comes to the beds at Wyndham Garden Grand Rapids Airport, the reviews reveal a mixed experience. Many guests frequently recount the comfort of their beds, highlighting that they found them to be a pleasant place to rest after a day of travel. Phrases like "comfortable bed" and "beds were clean and comfortable" appear consistently, suggesting that a number of guests were satisfied with the quality of their sleep.
However, there are some less favorable mentions as well. Issues such as beds being "too high for short person", stains and damp bed sheets were noted by several guests. Others faced a less restful experience, describing the beds as hard and uncomfortable.
It's clear that while many guests have enjoyed a comfortable stay with suitable beds, there were occasional lapses in quality and cleanliness. Therefore, although the beds at Wyndham Garden Grand Rapids Airport generally receive positive feedback, it appears that attention to consistency in maintenance and cleanliness could enhance the overall guest experience.
Wyndham Garden Grand Rapids Airport might be undergoing remodeling, but it appears to have significant issues with cleanliness and maintenance. Guests have noted that both the rooms and common areas like hallways are frequently dirty with unpleasant odors ranging from smoke to paint. Many found the bedding and bathrooms especially problematic, describing them as having visible stains, mold and even bugs. The hotel is also dealing with construction, which adds to the messiness and some features like fixtures and security locks are reported as broken or outdated. It seems these issues contribute to a less-than-pleasant experience despite the ongoing renovations.
Guests frequently praise the staff at Wyndham Garden Grand Rapids Airport for being very nice, friendly and helpful. The front desk staff, including individuals named Leroy and Tara, receive specific commendations for their pleasant demeanor and accommodating nature. Many reviewers highlight the exceptional customer service, describing the staff as warm, welcoming and courteous. Despite a few negative experiences where guests found some staff members rude or lacking in customer service skills, the majority of reviews tend to reflect positively on the team. Overall, the staff is noted for their efforts in providing a positive guest experience, contributing significantly to the hotel's appeal.
The WiFi at Wyndham Garden Grand Rapids Airport shows inconsistent performance based on guest feedback. There are positive mentions indicating that the WiFi worked. However, several guests experienced issues, noting that the WiFi either did not work, was terrible or was unreliable, often going out or disconnecting. This suggests that while some may find the WiFi service functional, others encounter significant challenges with connectivity.
The pool at Wyndham Garden Grand Rapids Airport receives mixed reviews from guests. Many appreciate the pool's warmth and find it enjoyable for a swim. The pool area itself is described as very nice with friendly staff and an impressive schedule, remaining open until midnight. This extended availability is a unique advantage noted by visitors.
However, some aspects receive criticism. Issues include the pool being overcrowded, making it difficult to swim comfortably and reports of it being cloudy at times. Additionally, there are concerns about cleanliness with instances of hair found in the pool area. The hot tub also has mixed reviews with some guests finding it cold or not warm enough.
While the pool has some attractive features like its warmth and extended hours, the experience can be hit or miss depending on visits and certain conditions.
Location Show Map
Location
Despite the mixed opinions on cleanliness and service, many guests have appreciated the strategic location for its easy access to essential amenities like grocery stores, gas stations and popular dining spots. The proximity to key areas in Grand Rapids and the availability of affordable pricing are often highlighted as the best aspects of this property. Additionally, travelers have noted that the hotel is quiet, being slightly off the highway, which minimizes traffic noise.
Overall, the Wyndham Garden Grand Rapids Airport stands out for its prime location, making it a practical choice for budget-conscious travelers requiring easy access to both the airport and downtown attractions.
Breakfast
Several guests mentioned that the breakfast felt more like a grab-and-go setup rather than a fulfilling meal. Issues such as a lack of replenishment and cleanliness have also been noted with some describing the juice machine as disgusting and the coffee cups as missing. There were also complaints about the breakfast being practically nonexistent or not up to par for a hotel under the Wyndham brand.
While some appreciated the existence of a breakfast offering, it was generally seen as disappointing and insufficient with descriptions ranging from poor to pathetic. The sentiment is strong enough that it has left many guests considering other options for future stays.
Rooms
Beds
However, there are some less favorable mentions as well. Issues such as beds being "too high for short person", stains and damp bed sheets were noted by several guests. Others faced a less restful experience, describing the beds as hard and uncomfortable.
It's clear that while many guests have enjoyed a comfortable stay with suitable beds, there were occasional lapses in quality and cleanliness. Therefore, although the beds at Wyndham Garden Grand Rapids Airport generally receive positive feedback, it appears that attention to consistency in maintenance and cleanliness could enhance the overall guest experience.
Cleanliness
Staff
Wi-Fi
Pool
However, some aspects receive criticism. Issues include the pool being overcrowded, making it difficult to swim comfortably and reports of it being cloudy at times. Additionally, there are concerns about cleanliness with instances of hair found in the pool area. The hot tub also has mixed reviews with some guests finding it cold or not warm enough.
While the pool has some attractive features like its warmth and extended hours, the experience can be hit or miss depending on visits and certain conditions.
Yes, Wyndham Garden Grand Rapids Airport has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Wyndham Garden Grand Rapids Airport.
No, Wyndham Garden Grand Rapids Airport doesn't allow dogs.
No, parking facilities aren't available at Wyndham Garden Grand Rapids Airport.
Yes, Wyndham Garden Grand Rapids Airport has a gym.
Location Show Map
More Options
