Summary of reviews related to the 'Spa' categoryRafayel Hotel & Spa offers a range of spa and gym facilities that have garnered mixed reviews from guests. Many appreciated the cleanliness of the spa and found the treatment rooms to be of a high standard. The availability of both saunas and a gym were noted as positive features and the overall experience was described by some as luxurious and enjoyable. The spa facilities, including the gym and jacuzzi, were easily accessible and contributed to an overall pleasant stay.
However, there are several aspects that guests felt could use improvement. The spa's closing time at 7pm was a common point of contention with some wishing it stayed open later. The hot tub was reportedly broken during some stays and there were mentions of the spa not being properly cleaned or fully staffed at all times. Additionally, some guests found the spa facilities to be minimal and in need of enhancement, comparing it unfavorably to other hotel chains.
Though the spa was considered small by some, it still provided a lovely break and a luxurious feel for others. Overall, while the spa at Rafayel Hotel & Spa has its merits, there are areas that could benefit from further attention to meet guest expectations fully.
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