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Summary of reviewsThe Crown Hotel in Hailsham offers a charming and convenient stay, consistently praised for its prime location, accessibility and serene atmosphere. Nestled in the town center, it provides easy access to shops, restaurants and key transport routes, making it an ideal base for exploring Eastbourne, Hastings and nearby attractions.
Guests frequently commend the breakfast experience, highlighting the excellent Full English breakfast and the variety of options available. Despite a few comments on limited variety, the overall sentiment is that the breakfast is of high quality and offers great value. The dinner at the hotel also receives high marks with dishes like roast dinner and beef Madras earning specific praise for their taste and generous portions. The friendly and efficient staff further enhance the dining experience, ensuring guests feel well-attended to.
The rooms at The Crown Hotel are generally well-received, noted for their cleanliness, spaciousness and modern amenities. Many highlight the character and charm of the rooms with comfortable beds and quiet environments contributing to a restful stay. While there are occasional mentions of small or outdated rooms and noise issues, the majority find the accommodations pleasant and comfortable.
Cleanliness is a standout feature with guests frequently noting the pristine condition of both rooms and communal areas. The staff play a crucial role in maintaining this standard, often praised for their friendliness, efficiency and accommodating nature. Their dedication to ensuring a welcoming atmosphere is a recurring theme in guest reviews.
However, the hotel does face some challenges. The wifi reliability is inconsistent with many guests reporting patchy connections and slow speeds, particularly in the rooms. Parking can also be problematic due to limited on-site spaces, although alternative options nearby provide a convenient solution.
The Crown Hotel also scores mixed reviews for accessibility. While it offers disabled-friendly rooms and easy access to public transport, the hotel's old structure with steep stairs may pose challenges for those with mobility issues.
The hotel's historical charm is a notable highlight with many appreciating the 17th-century building's character. Traditional English décor, old clocks and original beams add to the ambiance, offering guests a taste of England's historical allure.
Overall, The Crown Hotel is highly recommended for its central location, excellent breakfast, comfortable rooms and friendly staff. Despite a few minor drawbacks, it provides a distinctive and enjoyable stay, blending modern amenities with historical charm. Show more
Read review summaries for all categories
Categories
Historic Inn
A historic hotel with a traditional facade, offering a glimpse into the past. Its traditional features and cozy ambiance provide a unique and memorable stay.
Inn with Free Wi-Fi
This hotel provides free Wi-Fi.
Small Inn
Located in Hove, The Crown Hotel offers a cozy and welcoming atmosphere with its traditional pub setting and comfortable rooms. Its convenient location and friendly service enhance its charm.
Inn with Parking
Accessible Inn
Room Types
Double RoomWith an en suite bathroom, this room also includes satellite TV and tea/coffee making facilities.
Twin RoomWith an en suite bathroom, this room also includes satellite TV and tea/coffee making facilities.
Deluxe Single RoomRecently refurbished, this room contains a single bed and includes a flat-screen TV, tea and coffee making facilities, and free WiFi.
Superior Double RoomRecently refurbished, this superior double room features a double bed and includes a flat-screen TV, tea and coffee making facilities, and free WiFi.
Superior Family RoomRecently refurbished, this superior family room features a double bed and a sofa bed, and includes a flat-screen TV, tea and coffee making facilities, and free WiFi.
Superior Twin RoomRecently refurbished, the superior room features two single beds, and includes a flat-screen TV, tea and coffee making facilities, and free WiFi.
Guest Reviews
7.6
Good
Location
Situated in the heart of Hailsham, The Crown Hotel boasts a prime location that guests continuously praise for its convenience and accessibility. Nestled in the town center, guests find themselves just steps away from a variety of shops, restaurants and essential amenities. The hotel’s positioning makes it an ideal choice for those visiting nearby attractions and attending events like weddings.
The location is particularly noted for its ease of access with many citing its proximity to the Newhaven ferry and central transport routes to Eastbourne and Hastings. Despite being centrally located, the hotel manages to maintain a surprisingly quiet atmosphere, offering a restful stay.
Guests consistently commend the hotel's practicality with many returning for its ideal setting and friendly atmosphere. The surrounding area, described as a charming English village, enhances the experience, making it perfect for local exploration and family reunions.
Overall, The Crown Hotel offers a strategic and appealing base for both leisure and business travelers, combining central convenience with a tranquil stay.
Breakfast
The breakfast at The Crown Hotel garners high praise from guests, frequently described as excellent and freshly cooked to order. Many visitors highlight the delicious Full English breakfast, appreciating its presentation and quality. The selection is varied with options including cereals, pastries and continental choices, although some note a lack of variety on occasion. The scrambled eggs receive specific commendation for their taste.
Guests appreciate the efficiency and friendliness of the staff, even during busy periods and the breakfast area itself is modern and clean. While a few reviews mention the breakfast can be overpriced or limited, the overall sentiment is that it offers great value for money and is more than adequate.
The food quality at The Crown Hotel's breakfast is seen as top-notch, often exceeding expectations with well-prepared and tasty dishes. Despite a few isolated complaints about the coffee or specific items like toast, the majority of guests leave satisfied and would recommend the breakfast for its quality and comprehensive selection.
Dinner
The Crown Hotel offers a commendable dining experience according to guest reviews. Guests repeatedly describe the dinner as excellent, delicious and of high quality. The variety in the menu, including evening specials, is appreciated, though some found the standard menu somewhat limited. Despite occasional busy times and longer waits for dinner, the overall sentiment remains positive.
The quality of meals, ranging from hearty evening dishes to authentic pub fare, consistently receives praise. Notable mentions include well-cooked meals like the roast dinner, beef Madras on curry night and the generous servings of cod with chips. A good value for money is a recurring theme with many guests highlighting the reasonable prices of food and drinks.
The atmosphere of the dining areas adds to the pleasant experience with a good mix of locals contributing to the vibrant ambiance. Additionally, breakfast offerings, including the typical full English breakfast, are often mentioned as a great start to the day.
The Crown Hotel’s dining options appear to cater well to both residents and locals, providing excellent food quality that enhances the overall stay at the hotel.
Rooms
The rooms at The Crown Hotel receive generally positive feedback from guests, highlighting cleanliness, spaciousness and modern amenities. Many reviews mention that the rooms are clean, tidy and comfortable with some guests specifically praising the modern and newly refurbished decor. Rooms are often described as spacious, providing ample space for families and offering modern bathrooms and large TVs.
Guests also appreciate the character and charm of the rooms with some noting lovely high vaulted ceilings and tasteful decoration. The comfortable beds and quiet environment contribute to a pleasant stay.
However, there are occasional mentions of small, outdated or cramped rooms, as well as issues with cleanliness in some bathrooms. Noise can be a problem for rooms located near the bar or entrance. Some guests found the lack of air conditioning and ineffective fans to be a drawback, especially during hot weather.
Despite a few areas needing maintenance or updates, the overall consensus is that the rooms are comfortable, well-appointed and provide everything needed for an enjoyable stay.
Beds
Guests at The Crown Hotel have largely praised the beds for their comfort, frequently highlighting how well they slept and the cozy nature of the bedding. Many reviews describe the beds as very comfortable, comfy and even luxurious at times. There were numerous mentions of the beds being of good size and the mattresses being soft, which contributed to a restful sleep experience.
Cleanliness is also a recurring theme with guests noting clean, comfortable rooms and bedding, adding to their overall positive impressions. However, there are some isolated criticisms with mentions of smaller beds being uncomfortable, broken beds and issues with springy or lumpy mattresses. Sofabeds, in particular, received mixed reviews with some guests finding them uncomfortable and small.
Despite these few negative comments, the general consensus among guests points to The Crown Hotel providing a reliably comfortable and pleasant sleeping experience, making it a strong choice for travelers prioritizing restful sleep during their stay.
Cleanliness
The Crown Hotel consistently impresses guests with its exceptional cleanliness and well-maintained facilities. Many reviews highlight the spotless condition of the rooms and communal areas. The modern, tidy and comfortable rooms receive frequent praise with fresh linens and clean bathrooms being noted features. Guests also appreciate the friendly and helpful staff, contributing to an overall pleasant stay. While there were occasional comments about specific areas needing improvement, such as individual instances of unclean showerheads or mould in bathrooms, the majority of feedback emphasizes the hotel's high standards of cleanliness. This, coupled with its great location, makes The Crown Hotel a highly recommended choice for travelers seeking a clean and comfortable stay.
Staff
The Crown Hotel boasts an overwhelmingly positive reputation when it comes to its staff, frequently praised for their friendliness and helpfulness. Guests consistently highlight how the staff are friendly, efficient, polite and accommodating with several reviews mentioning the warm and welcoming atmosphere created by the team. The hotel's management and overall staff are particularly noted for their exceptional service, often going out of their way to ensure that guests feel comfortable and looked after.
Many guests have commended individual staff members for being considerate, supportive and highly attentive. This level of dedication is reflected in the professional manner in which the staff handle requests and the courteous behavior exhibited throughout guests' stays. Breakfast service, in particular, was praised for both the quality of the food and the positive demeanors of the serving staff.
Overall, visitors to The Crown Hotel can expect to encounter a team that is not only skilled and efficient but also genuinely caring and supportive, working diligently to provide an exceptional and friendly experience for all.
Wi-Fi
The wifi at The Crown Hotel presents a mixed experience for guests. Some guests found the wifi to be decent, workable and even great, suggesting that it can function well under the right circumstances. However, many visitors reported issues such as patchy connections, slow speeds and poor coverage, particularly in bedrooms. Several guests mentioned that the internet did not reach their rooms or was unreliable. There were instances where no Wi-Fi connection was available at all. Overall, while there are pockets of good performance, the wifi at The Crown Hotel appears inconsistent and may require improvements to ensure a reliable connection throughout the property.
Parking
The Crown Hotel offers a mixed experience when it comes to parking. While some guests found parking to be straightforward and easy, others found the limited on-site parking spaces challenging. The hotel's car park is notably small with only four parking spaces directly on site, making it difficult to secure a spot. However, there are alternative parking solutions available. Guests can take advantage of a large car park a few minutes' walk away or free public parking situated behind the hotel, which many found handy and convenient. Despite some clutter and maintenance issues like overgrown weeds, these nearby options provide a viable solution for those unable to park on-site. Those planning to bring a vehicle should be aware of the tight and limited nature of the hotel's parking and may need to explore these external parking facilities as a backup plan. Overall, while the Crown Hotel offers accessible and free parking nearby, the on-site parking situation leaves room for improvement.
Accessible
The Crown Hotel offers a mixed experience in terms of accessibility for guests with disabilities. It features easy access to the car park and is conveniently located with accessible public transport options, which scores high marks for overall convenience. For those with mobility challenges, there are disabled rooms available and the bathrooms are well-suited for elderly guests, providing a sense of inclusivity and attention to their needs.
However, the hotel's structure presents some challenges. As an old building with steep stairs and no lift, it is not ideal for those who cannot manage stairs. Access to rooms from the car park and to check-in areas can also prove to be difficult. Moreover, the lack of clear signage for new guests adds to the confusion upon arrival. This blend of accessibility features and challenges calls for potential visitors to weigh their specific needs carefully before booking a stay.
Historic
The Crown Hotel exudes olde worlde charm and traditional English allure, situated in the heart of the charming village of Hailsham. This 17th-century building stands as a testament to the area's history, showcasing its historical significance and character. The accommodations are traditional yet comfortable with rooms boasting comfy beds, winding corridors and low ceilings, which add to the typical English charm of the place. The décor is pleasing with an attractive display of quirky, old clocks that enhance the overall ambiance.
Guests can enjoy a great full English breakfast and a delicious feeling of Britain in this traditional High Street hotel and inn. The attached bar adds to the authentic pub experience, making it a perfect spot to unwind. While the hotel may have modern amenities, it retains its historical roots, such as original beams and large windows dating back to its days as an old corn exchange.
Despite some minor drawbacks like non-double-glazed windows and limited views, the overall quietness and the convenient location make it a worthwhile stay. An easy drive from the Crown Hotel leads to the picturesque beauty spots of the South Downs and the quaint village of Alfriston, known for its tea shops and art galleries. The Crown Hotel with its historical significance and traditional charm, offers a unique and interesting stay for those looking to immerse themselves in a slice of English history.
No, The Crown Hotel doesn't have any pool.
No, a spa isn't available at The Crown Hotel.
No, The Crown Hotel doesn't allow dogs.
Yes, parking facilities are available at The Crown Hotel.