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Summary of reviews'Altes Zollamt' in Husum is a centrally located hotel that enjoys a prime position right at the harbor and near the city center, making it an ideal base for both relaxation and exploration. Guests appreciate its proximity to restaurants, shops, cultural spots and public transportation, all within walking distance, contributing to its attractiveness for sightseeing and shopping excursions.
The hotel stands out for its highly praised breakfast, characterized by quality, variety and freshness. The extensive breakfast buffet offers everything from freshly prepared egg dishes to local delicacies, catering to all dietary preferences and is often highlighted as a highlight of the stay. The breakfast room's cozy ambiance and the attentive service further enhance the positive experience.
Rooms at Altes Zollamt are noted for their tasteful modern decor blended with historical elements, providing a comfortable and stylish stay. The cleanliness of the rooms is consistently rated exceptionally high with daily cleaning ensuring the spaces are always in top condition. Beds and amenities are generally comfortable, despite some guests finding the bed sizes somewhat narrow, reflected in mixed reviews regarding bed dimensions and mattress firmness.
Guests frequently commend the friendly, helpful and professional staff, who enhance the welcoming atmosphere and assist with needs and inquiries efficiently. The reception and breakfast teams, in particular, receive high marks for their courteous service.
Parking options are plentiful and convenient with reasonably priced on-site parking in a private courtyard, complemented by free parking spots nearby. While some parking spaces are tight, the overall parking experience is considered satisfactory and positively contributes to the stay.
However, the WiFi service at Altes Zollamt falls short of expectations with reviewers commonly reporting unstable connections, weak signals and slow speeds.
In terms of accessibility, the hotel provides commendable features such as barrier-free access, an elevator from the parking lot and wheelchair-accessible facilities, although some minor improvements could be made to further enhance the experience for guests with disabilities.
Overall, Altes Zollamt offers a well-rounded experience with high standards in location, breakfast, cleanliness and staff service, making it a preferred choice for travelers visiting Husum.
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